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Zoom is one of the most popular video meeting services in the world. Millions of users rely on this tool to host or join video meetings with family, friends, colleagues, or work collaborators.
But Zoom may sometimes fail to detect your camera, and that can be really annoying. Of course, you can still participate in your meetings using just your microphone. However, if you want to convince others to accept your ideas or business strategy, you really need to fix that camera issue. You’ll be more convincing if people can actually see you.
Contents
- 1 How to Fix Zoom Camera Not Working
- 1.1 If You’re Using an External Webcam
- 1.2 Update Everything
- 1.2.1 Manually Install Your Camera Driver
- 1.3 Check Your Privacy Settings
- 1.4 Register Your Camera Again
- 1.5 Close Other Apps That Could Access Your Camera
- 1.6 Zoom Camera Not Working in Browser
- 1.7 Zoom Camera Not Working with Lenovo Devices
- 1.8 Conclusion
How to Fix Zoom Camera Not Working
If You’re Using an External Webcam
Ensure your camera is properly plugged in. Gently press the edges of the camera. Unplug the webcam cable and make sure there are to specks of dust inside the computer port.
Before plugging the webcam back in, disconnect all the other peripherals. Maybe some of them might be interfering with your camera.
Additionally, if your laptop has a dedicated physical switch to enable or disable the camera, switch the button off and on several times. Check if this quick workaround did the trick.
Update Everything
And by that, we mean your Zoom app, Windows 10 OS, and camera drivers.
To update Zoom, click on your profile picture and select Check for Updates.
If you want to install the latest Windows 10 OS version, navigate to Settings → Update & Security → Windows Update and hit the Check for updates button.
Last but not least, ensure your camera drivers are up-to-date. Launch the Device Manager, right-click on Camera, and select Update Driver.
If the issue persists, repeat the same steps but this time, select Uninstall device to remove your camera drivers. Then restart your computer. Your machine will automatically install the latest driver version.
Manually Install Your Camera Driver
Alternatively, you can manually download and install your camera driver from your camera manufacturer’s website.
- ASUS
- Dell
- Lenovo
- Logitech
- HP
- Samsung
Check Your Privacy Settings
Windows 10 has specific privacy settings that prevent software and hardware from accessing your camera. That could be one of the reasons why your camera is not working on Zoom.
- Launch the Settings app and navigate to Privacy.
- Then, under App Permissions, click on Camera.
- There’s an option there that says Allow apps to access your camera. Toggle it on.
- Navigate to Allow desktop apps to access your camera.
- Then turn this option on to allow Zoom to access and use your camera.
Register Your Camera Again
To do this, we’re going to use PowerShell.
- Press the Windows +X keys and select Windows PowerShell (Admin). This allows you to launch PowerShell with admin rights and permissions.
- To register your Camera app, enter this command:
Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}re-register camera app powershell - Then close Windows PowerShell and relaunch Zoom. Check if the camera issue is gone.
Close Other Apps That Could Access Your Camera
Close all the other apps and programs that could be using your camera. They could be blocking Zoom from detecting and accessing your camera. Even if these programs are not visible on the screen, they could be running in the background.
For example, if you previously used Microsoft Teams but did not close all the related processes, the app could still be lingering around.
- Launch the Task Manager and go to the Processes tab.
- Then locate the apps that could be using your camera.
- Right-click on each app and select End Task.
Zoom Camera Not Working in Browser
If Zoom’s web version does not recognize your laptop’s camera, it is most likely due to your current browser settings.
The instructions below apply to Google Chrome. But you can easily adapt them to any Chromium-based browser.
- Go to Settings → Privacy and Security → Site Settings.
- Then select View permissions and data stored across sites.
- Enter zoom.us in the search bar and hit Enter.
- Select zoom.us and click on the small arrow icon to access the permission settings.
- Allow Zoom to access your camera.
- Click on the refresh button of your browser. Check the results.
Additionally, you may also want to clear the cache and disable your extensions.
Zoom Camera Not Working with Lenovo Devices
If you’re experiencing this Zoom camera problem on a Lenovo device, turn off the camera privacy option in Lenovo Vantage.
- Go to the Windows Search bar and type ‘lenovo.’
- Select Lenovo Vantage. Install Lenovo Vantage from the Microsoft Store if the app is not available on your device.
- Then go to Hardware Settings and select Audio/Visual.
- Scroll down to Camera Privacy Mode. Disable this option.
Conclusion
To sum up, if Zoom cannot use your laptop camera, your privacy settings might be blocking the app from accessing your camera. Check your settings, update Zoom and your camera driver, and then restart your laptop.
Do let us how the troubleshooting process went for you. Share your thoughts in the comments below.
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Zoom, a name we have heard way too often recently, has become necessary owing to the WFH culture. It’s a video conferencing platform with a user-friendly interface and many user-oriented features. But what if Zoom cannot detect a Windows 11 or 10 camera?
Being part of a video call without your footage being shared is a dreaded nightmare for many. It could be due to a bunch of underlying issues, most trivial. Once you identify the issue, troubleshooting won’t be a problem anymore.
Hence, to effectively eliminate the problem and get things back on track, you must understand why Zoom cannot detect the camera.
Why is Zoom not detecting my camera?
Though the underlying issues can be many, we have listed the most common ones below:
- Zoom version – Many users have complained that running an older version of Zoom or Windows may trigger this problem.
- Misconfigured settings – If the service cannot detect cameras, it may be due to an incorrect Zoom configuration.
- Permission issues – Zoom doesn’t permit some users to access the camera.
- Outdated camera drivers – This is a cause of many computer problems, and since drivers are essential for communication between hardware and software, it may trigger this camera issue.
Try to identify which of the above issues might be causing the camera problem in Zoom. For instance, revert to the previous ones if you start encountering the error after changing camera settings or modifying the camera permissions (both app and system).
How do I fix Zoom if it is unable to detect a camera?
Before you go into any complex solutions, we recommend some basic checks. It would be best if you did the following:
- Verify camera selection – It is likely not set to the correct camera.
- Remove any obstructions – Another common issue often found to be the underlying cause is an object obstructing the camera. Some webcams have shutters for privacy. Ensure these are open to allow a perfect video output from the camera.
- Check if the camera is enabled – Certain computers, generally laptops, have a button that can be used to enable/disable the camera. Check if it was used previously to disable the camera; if that’s the case, press the button to re-enable it.
- Restart the device – If it’s a trivial bug behind Zoom’s inability to detect a camera in Windows 11, restarting the computer should fix that.
- Identify if the problem lies with Zoom or the computer – Check if the camera works fine on the other apps. If it does, the issue, in all likelihood, lies with Zoom, and you should first execute the fixes specific to Zoom.
1. Update Zoom
- Launch the Zoom app, click on the Profile icon near the top-right corner, and select Check for Updates from the list of options.
- If a newer version is available, install it and check if the Zoom camera problem is resolved.
Reinstalling the Zoom app can also help you fix other issues related to the app like error code 3003; read this guide to learn more.
2. Update Windows 11
- Press Windows + I to launch the Settings app.
- Select Windows Update from the tabs listed in the navigation pane on the left.
- Click on Check for updates to scan and download the latest version of the OS, if any is available.
Running an outdated version of the OS is also known to cause issues with performance and increases the likelihood of encountering errors. Hence, it’s recommended that you update it and check if the Zoom camera problem is resolved.
- How to fix Zoom video not working [Windows & Mac]
- Fix: 0xa00f4244 nocamerasareattached error on Windows 10/11
3. Check browser settings (if not using the Zoom app)
NOTE
This fix is only for users who use a web browser instead of the Zoom app. We have listed the steps for Google Chrome, and once you get an idea of the concept, it would be easy to change the settings on other browsers as well.
- Launch the browser, type/paste the following in the address bar, and hit Enter:
chrome://settings/privacy
- Click on Site Settings under Privacy & security.
- Next, click on Camera under Permissions.
- Ensure that the Sites can ask to use your camera option is enabled, and Zoom is not added under Not allowed to use your camera.
4. Update camera drivers
- Press Windows + S to launch the Search menu.
- Enter Device Manager in the text field at the top, and click on the relevant search result that appears.
- Double-click on the Cameras entry to view the various devices under it.
- Right-click on the malfunctioning webcam, and select Update driver from the context menu.
- Next, select Search automatically for drivers from the two options in the Update Drivers window.
- Windows will automatically scan for the best available driver on the computer and install it.
If the above methods have not worked, it could be an outdated driver behind Zoom being unable to detect the camera. Hence, it’s recommended that you update the driver.
The Device Manager method only looks for updated versions on the computer itself and not the web, thus acting as an offline update. If it isn’t able to find one, you can always check for the latest driver version in Windows Update or the manufacturer’s website.
If that sounds too much trouble, you can always use reliable third-party software. We recommend using Outbyte Driver Updater, a dedicated tool that scans the web for the latest versions and keeps the installed drivers up-to-date.
5. Check camera permissions
- Press Windows + I to launch the Settings app.
- Select Privacy & security from the tabs listed in the navigation pane on the left.
- Click on Camera under App permissions.
- Make sure that Zoom has access to the camera.
6. Run the troubleshooter
- Press Windows + I to launch Settings.
- Click on Troubleshoot on the right in the System tab.
- Click on Other troubleshooters.
- Next, click on the Run button next to the Camera troubleshooter.
- Now, choose the appropriate responses and follow the steps listed by the troubleshooter to fix the issue.
7. Terminate conflicting programs
- Press Ctrl + Shift + Esc to launch the Task Manager.
- Locate any programs using the camera, for instance, other video-conferencing apps.
- Select the conflicting program, and click on the End task button at the bottom.
After terminating the conflicting programs, you should be able to fix Zoom’s inability to detect a camera in HP and other devices, among other errors like the Zoom error code 3000.
These are the most effective ways to resolve Zoom’s inability to detect a camera in Windows 11 / 10 problem. If the problem persists, you can reset Windows 11 to its factory settings.
These solutions will work in many situations, including if Zoom cannot detect a camera laptop, including brands like ASUS, HP, Dell, Lenovo, etc.
Also, check out our extensive guide on how to use Zoom in Windows 11 and the best fixes in case Zoom video stops working or when Zoom won’t launch.
Tell us which fix worked or if you switched to a different app in the comments section below.
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
In recent years, Zoom has become an extensively used tool for communication. Millions worldwide rely on Zoom for virtual meetings, classes, and events. Its easy-to-use platform and ability to connect individuals from anywhere worldwide have made it an ideal solution for remote communication. However, one common problem users experience while using Zoom is the camera not working.
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Check Your Camera Connection | Turn on and plug in your camera, or ensure your built-in camera is enabled…Full steps |
Check the Camera Settings | Click the gear icon in the settings navbar on the top right after opening…Full steps |
Check Camera Settings and Permissions | Open the «Settings» app. Click on the «Privacy» option and select «Camera»…Full steps |
Other Workable Solutions | Update Zoom to the Newest Version > Reinstall Zoom to Fix the Error…Full steps |
The Zoom camera not working can be frustrating, especially when you need to communicate with others effectively. This article will explain 5 efficient methods, from restarting the Zoom app to reinstalling it on your laptop to make your Zoom camera work again. Besides this, we will also tell you about a handy tool to repair your corrupted Zoom meetings easily, so stick with us.
Zoom Camera Not Working During Video Meeting
Wondering why the Zoom camera is not working during the video meeting? Worry no more, as this section will explain why it occurs in the first place. Let us look into that:
Zoom app needs to be updated: An outdated Zoom app can cause camera issues. Updating the app to the latest version can fix the problem.
Incorrect video settings in the Zoom app: If the camera is not selected in Zoom’s video settings, it will not work. Ensuring the correct camera is selected can solve the issue.
Camera hardware issues on the laptop: If the laptop’s camera is physically damaged or not functioning properly, it can cause issues with Zoom. Repair or replacement may be necessary.
Conflicting software or drivers on the laptop: Other software or drivers can sometimes interfere with Zoom’s camera. Disabling or updating conflicting software or drivers can help.
The laptop’s outdated operating system: An outdated system can cause Zoom compatibility issues, including camera problems. Updating the OS can solve the issue.
First Aid: Repair Zoom Videos in Windows 11/10/8/7
Have you ever encountered important Zoom videos or recordings of sudden corruption because of the Zoom camera not working? Data corruption can be a frustrating experience, but with the right tools, it is possible to repair your video files quickly and easily. One such tool is EaseUS Fixo Video Repair. Whether you have corrupt Zoom recordings due to a camera not working, a software glitch, or any other reason, EaseUS video repair software can help. It offers a wide range of features to its users, some of which are given below:
- Versatile file repair capabilities can repair various files, including photos, videos, and documents.
- Support Video repair for multiple storage devices such as hard drives, SSDs, and USB flash drives.
- A user-friendly interface that makes it easy to repair MP4 files quickly and efficiently, even for users with little technical expertise.
Step 1. Open Fixo on your local PC. Click «Video Repair» and add the corrupted MP4/MOV/AVI/MKV/3GP/FLV/MKV/WMV video files by clicking «Add Videos».
Step 2. Move the pointer to a video and click the «Repair» button to start the single video repairing process. If you want to repair all the videos, click «Repair All».
Step 3. Wait a few minutes, and the corrupted videos will be repaired. Click the play icon to preview the videos. You can save a single video by clicking the «Save» button next to the play icon. If you want to save all the repaired videos, choose «Save All».
Step 4. If the quick repair fails, you should utilize the advanced repair mode. Click «Advanced Repair» and add a sample video. Choose «Confirm» to ensure.
Step 5. A list of detailed information on corrupted and sample videos will show up. Click «Repair Now» to start the advanced video repair process. When the repair is complete, you can view the videos and click the «Save» button to save the repaired video files to an appropriate destination.
5 Ways to Fix Zoom Camera Not Working on Laptop
Are you confused and think your camera will not work again? Worry less! Fortunately, there are several ways to troubleshoot and fix this problem. This section will explore five effective solutions to get your camera up and running again on Windows 11/10/8/7. If you still need help, watch this for a better understanding, as it explains the main fixes to help you use your camera for Zoom meetings.
- 2:56 Enable the camera access
- 3:30 Enable the app permission
- 3:37 Reset the camera
Method 1. Check If Your Camera Is Connected Properly
The first and foremost fix is to check whether the camera is properly connected to your computer. A loosely attached camera may also cause the camera not working issues during Zoom meetings.
Step 1. Turn on and plug in your camera, or ensure your built-in camera is enabled in your computer’s settings.
Step 2. Open the Zoom app and click the gear icon in the top right corner to access the settings menu.
Step 3. Select «Video» from the menu on the left-hand side and look for a preview of your camera’s output in the main window. Select a different camera from the drop-down menu if you see nothing.
Step 4. If you still have issues, try unplugging and replugging your camera or restarting your computer.
Method 2. Check the Video Camera Settings in Zoom
If your camera is properly connected but still irresponsive during the Zoom meetings, the issue might be with the app’s camera settings. Here are some quick and easy steps you can follow to check and adjust your Zoom camera settings:
Step 1. Click the gear icon in the settings navbar on the top right after opening the Zoom app.
Step 2. Select the «Video» section from the menu on the left-hand side.
Step 3. Under the «Camera» section, check that your preferred camera is selected from the options.
Step 4. Try toggling the «Turn off my video when joining a meeting» option, as well as the «HD» and «Mirror my video» options, to see if they have any effect on your camera’s performance.
Method 3. Check the System’s Camera Settings and Permissions
System camera settings refer to the various configuration options available for the camera on your device, such as resolution, video quality, and focus mode. Camera permissions, on the other hand, are the permissions that your device grants to apps or programs that access your camera. Checking these can help ensure that your camera functions properly and that your privacy and security are protected. To enable them, follow these steps:
Step 1. Open the «Settings» app.
Step 2. Click on the «Privacy» option and select «Camera».
Step 3. Ensure that both «Allow apps to access your camera» and «Allow desktop apps to access your camera» are enabled by sliding the buttons to the right.
Step 4. Verify that camera access functions correctly in your desired apps and desktop applications.
Method 4. Update Zoom to the Newest Version
Apps are updated to benefit from the new features, eradicate bugs, and ensure proper operation. It also aids in performance optimization and enhancement of user experience. Zoom may work better if you update to the most recent version of the app if you are still having camera problems. To update Zoom to the most recent version, follow these instructions:
Step 1. Open Zoom on your computer.
Step 2. Click on your profile picture or initials in the top right corner.
Step 3. Select the «Check for Updates» option and download any available updates.
Step 4. Restart the application or computer and check if the camera issue has been resolved.
Method 5. Reinstall Zoom to Fix the Camera Not Working
Sometimes, an app may not function correctly due to a corrupt or outdated installation. In such cases, reinstalling the app can provide a fresh start and ensure that the app functions as intended. This results in corrupted files getting replaced with new files and helps fix the issue. Here are four simple steps to reinstall Zoom:
Step 1. Delete and uninstall the Zoom app from your device.
Step 2. From the official website, download the Zoom app once again.
Step 3. Open the downloaded Zoom installer and follow the prompts to install Zoom.
Step 4. Once the installation is complete, open the Zoom application and check if the camera issue has been resolved.
Conclusion
In conclusion, Zoom meetings have become a flagship tool for remote collaboration and communication today. However, the camera may sometimes not work properly on Zoom for various reasons, leading to a frustrating experience. This article has briefly explained five of the best and simple fixes with easy-to-follow steps to help users overcome the Zoom camera not working issue. In addition to this, we recommend downloading the EaseUS Fixo Video Repair for use in the hour of need because of its unmatchable features and user-friendly interface.
Zoom Camera Not Working in Windows 11/10/8/7 FAQs.
Do you still have some doubts? This section provides answers to common questions mentioned below:
1. How to take notes during Zoom meetings?
You can take notes during the Zoom meetings using the below-mentioned methods:
- Use the Zoom built-in note-taking feature by clicking «More» and selecting «Save Chat».
- Use a note-taking app like Google Keep or OneNote to take notes during the meeting.
- Use a pen and paper or a screen capture tool like Snagit to capture important information or notes during the meeting.
2. How to fix the Zoom webcam not working on Lenovo laptops?
If you are experiencing issues with your Lenovo laptop’s webcam not working during Zoom meetings, there are a few steps you can take to troubleshoot the problem given below:
- Check the webcam switch or button on your Lenovo laptop.
- Ensure the camera driver is up-to-date by visiting the Lenovo website.
- Verify that the Lenovo webcam is selected as the default camera in Zoom’s settings.
- If the issue persists, reinstall or update Zoom or contact Lenovo support.
3. How do I turn off the camera on Zoom?
To turn off your Zoom camera, click «Stop Video» during a meeting or select «Turn off my video» on the preview screen before joining. You can also disable your camera by going to «Settings» and selecting «Video» or holding the space bar on your keyboard during a meeting. If you want to disable your camera permanently, you can do so in your device’s or the Zoom application settings.
4. How can I restore lost Zoom videos in Windows 10?
You can restore the lost Zoom meetings in Windows 10 using free data recovery software. Once you have installed the software, select the drive or location where the videos were lost, initiate a scan, preview, and select the videos you want to recover. Finally, click the «Recover» button to restore them to your computer. Always stop using the drive or device immediately after data loss to increase the chances of successful data recovery.
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У пользователей клиента видеоконференций камера в Zoom не работает из-за неверных настроек доступа к видеооборудованию. На компьютерах с Windows 10 откройте меню «Пуск», щелкните по шестеренке, перейдите в раздел «Конфиденциальность» и выберите пункт меню «Камера» слева. Убедитесь в том, что переключатель «Разрешить приложениям доступ к камере» включен и программе Зум предоставлен доступ к видеооборудованию. На ПК с mac OS кликните по яблоку вверху слева, выберите пункт «Системные настройки», откройте раздел «Защита и безопасность», перейдите во вкладку «Конфиденциальность» и выберите камеру в левом меню. Удостоверьтесь в том, что флажок слева от иконки Зум проставлен.
Как включить камеру в Zoom
Участник удаленной встречи может включить камеру в Зуме во время подключения к конференции. Чтобы подключиться с видео, щелкните по голубой кнопке. Если достаточно аудиоконференции, кликните «Подключиться без видео».
Управляйте видеооборудованием во время удаленного собрания. Чтобы отключить камеру в Zoom, нажмите на вторую слева иконку «Остановить видео». Система заменит изображение пользователя на аватарку и переименует пиктограмму на «Включить видео». Повторный клик по иконке возобновит трансляцию потокового видео.
Если организуете конференцию на компьютере и не хотите транслировать видео, сбросьте флажок «Начать с видео» у оранжевой иконки «Новая конференция».
Для запуска удаленной встречи с выключенным видео организатора на телефоне нажмите на иконку «Новая конференция» и передвиньте ползунок «Видео вкл.» в неактивное положение.
Для управления видеооборудованием в настройках Зум веб-камеры на компьютере проставьте флажок «Всегда показывать диалоговое окно предварительного просмотра видео при подключении к видеоконференции». Аналогичным образом активируйте переключатель «Всегда показывать предварительный просмотр видео» в параметрах конференции на смартфоне.Организуете конференцию и не знаете, как отключить камеру в Zoom у участников встречи?
1. Кликните по иконке «Участники».
2. Наведите курсор мышки на имя участника в правой части экрана.
3. Нажмите на кнопку «Дополнительно».
4. В контекстном меню выберите «Остановить видео».
Зум не видит камеру в Windows 10
Сначала убедитесь в том, что операционная система «видит» встроенную в ноутбук или внешнюю подключенную к компьютеру камеру. Нажмите «Пуск» и запустите приложение «Камера». Если перед глазами появилась надпись «We can’t find your camera» на черном фоне, следует настроить оборудование в диспетчере устройств. Если видите серый экран с кнопками управления устройством, камера в Zoom не работает из-за проблем с доступом: нужно настроить параметры конфиденциальности операционной системы.
Если операционная система не разрешает приложениям доступ к камере, выполните шесть простых шагов.
1. Щелкните по меню «Пуск» в левом нижнем углу экрана.
2. Нажмите на плитку «Параметры» или на иконку с шестеренкой.
3. В параметрах Windows перейдите в раздел «Конфиденциальность» с замочком слева.
4. В левом меню кликните «Камера».
5. Убедитесь в том, что под заголовком страницы выводится «Доступ к камере для этого устройства включен». В противном случае щелкните по кнопке «Изменить» и предоставьте доступ.
6. Переведите во включенное положение ползунок «Разрешить приложениям доступ к камере».
Если приложениям предоставлен доступ к камере или активация настойки не помогла, промотайте экран вниз и выясните, какие программы работают с камерой. Убедитесь, что тумблер справа от Зум включен. Чтобы избежать конфликта приложений, последовательно отключайте другие программы. Начните со Skype.
Если у клиента конференций нет проблем с доступом, конфликт приложений исключен, но Zoom не видит камеру, проверьте вебку с помощью диспетчера устройств.
1. На рабочем столе кликните по иконке с компьютером.
2. В открывшемся окне правой кнопкой мыши вызовите контекстное меню и выберите пункт «Свойства».
3. Перейдите в раздел «Диспетчер устройств» вверху слева.
4. Кликните левой кнопкой мышки по иконке «Камеры» в списке оборудования.
5. Если камер несколько, выберите нужную, щелкните правой кнопкой и вызовите контекстное меню.
6. Кликните «Свойства».
7. Удостоверьтесь, что во вкладке «Общие» в поле «Состояние устройства» указано «Устройство работает нормально».
8. Если в поле «Состояние устройства» выводится ошибка, перейдите во вкладку «Драйвер».
9. Удостоверьтесь в том, что камера включена. Если слева от строчки «Разрешение выбранного устройства» размещена кнопка «Задействовать», веб-камеры выключена. Щелкните «Задействовать», затем «Ok» в нижней правой части окна со свойствами.
10. Перезагрузите компьютер, чтобы изменения вступили в силу.
Если в диспетчере устройств камера включена, ошибки не выводятся, но вебка не работает в Зуме, установите «свежие» драйвера. Щелкните по кнопке «Обновить» слева от «Обновление драйверов для этого устройства».Не работает видеотрансляция в Windows 7
Пользователям Windows 7 доступен только диспетчер устройств, потому что в операционной системе нет встроенного приложения Camera и настроек доступа оборудования к установленным на компьютер программам.
Чтобы попасть в диспетчер устройств, выполните описанную для Windows 10 последовательность действий или перейдите к настройкам через меню «Пуск».
1. Щелкните «Пуск».
2. Кликните «Панель управления».
3. Перейдите в раздел «Система и безопасность».
4. Под заголовком «Система» щелкните «Диспетчер устройств».
Настроить камеру в Windows 7 помогает конкурирующий клиент конференций Skype. Чтобы перейти к настройкам вебки, выполните семь простых действий.
1. Запустите Скайп.
2. Щелкните по трем точкам справа от аватарки.
3. Выберите верхний пункт «Настройки».
4. Перейдите в раздел «Звук и видео».
5. Если к компьютеру подключено несколько устройств, выберите нужную камеру в списке.
6. Перейдите по ссылке «Настройки веб-камеры».
7. Откройте вкладку «Дополнительные настройки» и настройте экспозицию, усиление, яркость, контраст, интенсивность цвета, баланс белого, предотвращение мерцания и ориентацию изображения.
Проблемы с видеооборудованием на mac OS
Почему не работает камера в Зуме на MacBook? Часто, как и в случае с ПК на Windows 10, проблема связана с настройками доступа приложений к аудиооборудованию. Шесть шагов помогут проверить, видит ли клиент конференций веб-камеру макбука.
1. Щелкните по иконке с яблоком в левом верхнем углу экрана.
2. В раскрывшемся меню выберите пункт «Системные настройки».
3. Перейдите в раздел «Защита и безопасность».
4. Откройте вкладку «Конфиденциальность».
5. Кликните по пункту левого меню «Камера».
6. Убедитесь в простановке чекбокса слева от иконки Zoom.
Почему не работает камера на iOS
Иногда пользователи iPhone и iPad при первом запуске приложения не предоставляют клиенту доступ к веб-камере. В этом случае в окне предварительного просмотра видео программа выводит ошибку, как показано на скриншоте.
Чтобы разрешить Zoom доступ к видеооборудованию, пройдите три шага.
1. Щелкните по иконке «Настройки» с шестеренкой на рабочем столе.
2. В строке поиска по настройкам введите «Zoom» и перейдите к единственному результату поиска.
3. Убедитесь в том, что ползунок справа от иконки с камерой переведен во включенное положение.
Не работает трансляция видео на телефоне с Android
Камера на смартфонах с Android не работает по той же причине, что у телефонов с iOS: приложению не предоставили доступ к видеооборудованию при первом запуске. Чтобы программа «увидела» камеру, выполните набор простых действий.
1. Щелкните по пиктограмме с шестеренкой и перейдите к настройкам смартфона.
2. Скролльте экран вниз и переходите в раздел «Все приложения».
3. Напечатайте название программы в строке поиска и перейдите к настройкам приложения.
4. Кликните по ссылке «Разрешения приложений».
5. Удостоверьтесь в том, что программе предоставлен доступ к камере.