Windows update client failed to detect with error 0x8024401c

У одного из заказчиков столкнулись с проблемой обновлений новых ПК с Windows 10 1607 и Windows Server 2016 с внутреннего WSUS сервера (на Windows Server 2012 R2). Компьютеры Windows 10 появляются в консоли WSUS, но при запуске поиска обновлений, клиент очень долго пытается их найти и возвращает ошибку 0x8024401c.

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024401c)

windows 10 ошибка поиска обновлений на wsus 0x8024401c

Согласно списка кодов ошибок центра обновления Windows ошибка 0x8024401C означает превышение таймаута ответа от клиента: WU_E_PT_HTTP_STATUS_REQUEST_TIMEOUT — HTTP status 408 — the server timed out waiting for the request.

В новом журнале логов службы Windows Update Windows 10 при этом также периодически фиксируется ошибка, связанная с таймаутом ответа WSUS.

2017-05-30 14:11:24:870  816 1244 WS WARNING: There was an error communicating with the endpoint at 'http://msk-wsus:8530/ClientWebService/client.asmx'.
2017-05-30 14:11:24:870  816 1244 WS WARNING: There was an error receiving the HTTP reply.
2017-05-30 14:11:24:870  816 1244 WS WARNING: The operation did not complete within the time allotted.
2017-05-30 14:11:24:870  816 1244 WS WARNING: The operation timed out

Сама страница ‘
http://msk-wsus:8530/ClientWebService/client.asmx
‘ при этом с клиента доступна и открывается, т.е. возникает такое ощущение, что сервер WSUS или клиент просто не успевают выполнить некую операцию и клиент отваливается по таймауту. Возможно при инициирующем сканировании, новому клиенту WSUS прилетает слишком большой список обновлений, в результате чего достигаются некие лимиты рабочего процесса IIS.

Чтобы решить проблему с клиентами, мне пришлось сначала установить на сервере WSUS обновление KB3159706 (на сервере должен быть установлен Wndows Server 2012 R2 Update 1).

В статье KB3159706 (Update enables ESD decryption provision in WSUS in Windows Server 2012 and Windows Server 2012 R2) обратите внимание на ручные действия, которые нужно выполнить после установки обновления (иначе может перестать открываться консоль WSUS).

  1. Выполнить команду
    "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing

    "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing

  2. Проверить, установлен ли компонент.NET Framework 4.5 -> HTTP Activation (
    Get-WindowsFeature -Name NET-WCF-HTTP-Activation45
    ), и если он отсутствует, установить:

    компонент .NET Framework 4.5 - data-lazy-src=

  • Если на WSUS используется SSL, нужно выполнить редактирование файла C:\Program Files\Update Services\WebServices\ClientWebService\Web.config в соответствии с рекомендациями в статье (в нашем случае этот пункт выполнять не пришлось).
  • Отредактируйте файл config ( C:\Program Files\Update Services\WebServices\ClientWebService\web.config ), заменив строку
    <httpRuntime maxRequestLength="4096" />
    на
    <httpRuntime maxRequestLength="204800" executionTimeout="7200"/>
  • Осталось перезапустить службу WSUS с помощь PoSh:
    Get-Service -Name WsusService | Restart-Service -Verbose
  • Далее с помощью консоли IIS Manager нужно внести следующие изменения в настройки пула WsusPool (Application Pools -> WsusPool -> Advanced settings)

    Application Pools - data-lazy-src=

    • Private Memory Limit (KB)0 (было 1258015, убирается лимит на использование памяти рабочим процессов WSUS, в результате служба может использовать более 1,2 Гб памяти)
    • Queue Length — 25000 (увеличиваем длину очереди к пулу приложения с 10000)
    • Limit Interval (minutes)15 (увеличиваем с 5 минут до 15 минут время для сброса счетчиков и выполнения CPU Throttling)
    • Service Unavailable Response — TcpLevel (при старом значение HttpLevel клиенту возвращается ошибка HTTP 503, теперь соединение просто сбрасывается)

    лимиты пула iis

    Затем в настройках сайта WSUS Administration -> Advanced settings нужно изменить значение Connection Time-out со 180 до 320.

    натсройки таймаутов wsus

    Осталось перезапустить IIS:

    IISReset

    Теперь мы увеличили таймауты и ресурсы сервера, требуемые клиентам Windows 10 для поиска и проверки обновлений на сервере обновлений WSUS. На следующий день – все клиенты смогли обнаружить и установить все требуемые обновления.

    If you are facing error code 0x8024401c while trying to update Windows 10, then you are at the right place as today we are going to discuss how to resolve this issue. Basically, you won’t be able to download or install any updates because of this error 0x8024401c. Windows updates are an essential part of your system to easily prevent your PC from vulnerabilities, leading to malware or virus, spyware, or adware installed on your system. Depending upon user’s system configuration, you could face the following error:

    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024401c)

    Windows Updates Error 0x8024401c Fix

    Now you could face this error message because of a number of reasons such as corrupt registry entries, corrupted system files, outdated or incompatible drivers, incomplete installation or uninstallation of a program etc. So without wasting any time let’s see how to actually Fix Windows Updates Error 0x8024401c with the help of below-listed steps.

    Table of Contents

    Make sure to create a restore point just in case something goes wrong.

    Method 1: Run Windows Update Troubleshooter

    1. Open control panel and search Troubleshooting in the Search Bar on the top right side and click on Troubleshooting.

    Search Troubleshoot and click on Troubleshooting | Windows Updates Error 0x8024401c Fix

    2. Next, from the left window, pane select View all.

    3. Then from the Troubleshoot computer problems list select Windows Update.

    Scroll all the way down to find Windows Update and double-click on it

    4. Follow on-screen instruction and let the Windows Update Troubleshoot run.

    5. Restart your PC, and you may be able to Fix Windows Updates Error 0x8024401c.

    Method 2: Run SFC and CHKDSK

    1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

    Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

    2. Now type the following in the cmd and hit enter:

    Sfc /scannow
    sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

    SFC scan now command prompt | Windows Updates Error 0x8024401c Fix

    3. Wait for the above process to finish and once done, restart your PC.

    4. Next, run CHKDSK to Fix File System Errors.

    5. Let the above process complete and again reboot your PC to save changes.

    Method 3: Run DISM

    1. Open Command Prompt. The user can perform this step by searching for ‘cmd’ and then press Enter.

    2. Now type the following in the cmd and hit enter after each one:

    Dism /Online /Cleanup-Image /CheckHealth
    Dism /Online /Cleanup-Image /ScanHealth
    Dism /Online /Cleanup-Image /RestoreHealth

    DISM restore health system

    3. Let the DISM command run and wait for it to finish.

    4. If the above command doesn’t work, then try on the below:

    Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows
    Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess

    Note: Replace the C:\RepairSource\Windows with your repair source (Windows Installation or Recovery Disc).

    5. Reboot your PC to save changes and see if you’re able to Fix Windows Updates Error 0x8024401c.

    Method 4: Disable IPv6

    1. Right-click on the WiFi icon on the system tray and then click on “Open Network and Sharing Center.

    2. Now click on your current connection to open Settings.

    Note: If you can’t connect to your network, then use an Ethernet cable to connect and then follow this step.

    3. Click the Properties button in the window that just open.

    wifi connection properties | Windows Updates Error 0x8024401c Fix

    4. Make sure to uncheck Internet Protocol Version 6 (TCP/IP).

    5. Click OK, then click Close. Reboot your PC to save changes.

    Method 5: Run System Restore

    1. Press Windows Key + R and type system.cpl then hit enter.

    2. Select the System Protection tab and choose System Restore.

    system restore in system properties

    3. Click Next and choose the desired System Restore point.

    system-restore

    4. Follow the on-screen instruction to complete system restore.

    5. After reboot, you may be able to Fix Windows Updates Error 0x8024401c.

    Method 6: Registry Fix

    1. Press Windows Key + R then type regedit and hit Enter to open Registry Editor.

    2. Navigate to the following registry key:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

    change the value of UseWUServer to 0

    3. Make sure to select AU than in the right window pane double click on UseWUServer DWORD.

    Note: If you can’t find the above DWORD then you need to create it manually. Right-click on AU then select New > DWORD (32-bit) value. Name this key as UseWUServer and hit Enter.

    4. Now, in the Value data field, enter 0 and click on OK.

    change the value of UseWUServer to 0 | Windows Updates Error 0x8024401c Fix

    5. Reboot your PC to save changes.

    Method 7: Use Google DNS

    You can use Google’s DNS instead of the default DNS set by your Internet Service Provider or the network adapter manufacturer. This will ensure that the DNS your browser is using has nothing to do with the YouTube video not loading. To do so,

    1. Right-click on the network (LAN) icon in the right end of the taskbar, and click on Open Network & Internet Settings.

    Right-click on the Wi-Fi or Ethernet icon then select Open Network & Internet Settings

    2. In the settings app that opens, click on Change adapter options in the right pane.

    Click Change adapter options

    3. Right-click on the network you want to configure, and click on Properties.

    Right-click on your Network Connection and then click on Properties

    4. Click on Internet Protocol Version 4 (IPv4) in the list and then click on Properties.

    Select Internet Protocol Version 4 (TCPIPv4) and again click on the Properties button

    Also Read: Fix Your DNS Server might be unavailable error

    5. Under the General tab, choose ‘Use the following DNS server addresses’ and put the following DNS addresses.

    Preferred DNS Server: 8.8.8.8
    Alternate DNS Server: 8.8.4.4

    use the following DNS server addresses in IPv4 settings | Windows Updates Error 0x8024401c Fix

    6. Finally, click OK at the bottom of the window to save changes.

    7. Reboot your PC and once the system restart, see if you’re able to Fix Windows Updates Error 0x8024401c.

    Method 8: Perform a Clean Boot

    Sometimes 3rd party software can conflict with Windows and can cause Windows Update error. To Fix Windows Updates Error 0x8024401c, you need to perform a clean boot on your PC and diagnose the issue step by step.

    Under the General tab, enable Selective startup by clicking on the radio button next to it

    Recommended:

    • Fix This Program Is Blocked by Group Policy Error
    • Fix The exception unknown software exception (0xc0000417)
    • How to Fix Windows Update Error 0xc8000222
    • Fix The exception unknown software exception (0x40000015)

    That’s it you have successfully Fix Windows Updates Error 0x8024401c but if you still have any questions regarding this guide then feel free to ask them in the comment’s section.

    If you see the Windows Update error 0x8024401c in your computer when running the Windows Update, you run into a problem installing the updates and have no idea what to do. No worries! There are fixes to the issue.

    How do I fix 0x8024401c in Windows? Try these fixes:

    1. Check the network settings
    2. Update drivers
    3. Modify the setting in Registry Editor
    4. Repair system files
    5. Perform a clean boot

    Why does 0x8024401c happen on my computer?

    Why does the error occur? the error 0x8024401c usually occurs when you have problems installing or downloading the Windows updates on your computer.

    The causes generally are the improper Internet connection, or the server timed out waiting for the request. Another reason is likely because of the inappropriate device drivers in your computer.

    You can try the methods below to fix 0x8024401c on your computer.

    Method 1: Check the network settings to fix 0x8024401c

    As mentioned above, the network issue can cause the 0x8024401c error, so you can check the following two settings of the network to fix the error.

    1. Switch the network connection in your computer

    As many people know, switching the network connection fixes the issue.

    Thus, if you are connecting to WiFi in your computer, you can try switching the WiFi connection to a wired connection or Ethernet connection and try the Windows Update to see if it works. If you are using the wired connection, you can change to a WiFi connection, then try the Windows Update again to see if it works.

    2. Uncheck IPv6 network

    If switching your network doesn’t work, you can try to uncheck the IPv6 network and make your computer go with the IPv4 network. Follow the instructions to do that:

    1) On your keyboard, press the Windows logo + R keys simultaneously to open the Run box. Type control panel and hit Enter.

    2) Click View network status and tasks. If you can’t find it, make sure you’ve set Category as your “View by” from the top-right corner of the window.

    3) Click Change adapter settings.

    4) Right-click the network connection (LAN, Ethernet, or WiFi) that you are currently connecting, then click Properties.

    5) In the popup pane, uncheck Internet Protocol Version 6 (TCP/IPv6). Then OK to save the setting.

    6) Restart your computer and try to update your Windows again.

    Method 2: Update drivers to fix 0x8024401c

    The missing or outdated drivers in your computer can also stop the Windows Update from working, so you can update the drivers in your computer to fix it.

    There are two ways you can update the drivers: manually or automatically

    Manual driver update – You can update your drivers manually by going to the manufacturer’s website and searching for the most recent correct driver. 

    Automatic driver update – If you don’t have the time, patience, or computer skills to update your network card driver manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for it: 

    1) Download and install Driver Easy.

    2) Run Driver Easy on your computer, and click Scan NowDriver Easy will then scan your computer and detect any problem drivers.

    3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. (Note: Upon selecting the ‘Update All’ option, you will be asked to upgrade to the Pro version. A 7-day free trial, including all Pro features like high-speed download and one-click install, is available if you’re not ready for the Pro version yet. Rest assured, you won’t incur any charges until after the 7-day trial.)

    4) After updating all the drivers, restart your PC and try Windows Update again.

    Method 3: Modify the setting in Registry Editor to fix 0x8024401c

    You can try to modify the settings in Registry Editor to fix Modify the setting in Registry Editor to fix 0x8024401c in your computer. Follow these steps:

    1) Press the Windows logo key + R at the same time on your keyboard.

    2) Type regedit in the Run box, and click OK.

    3) Go to HKEY_LOCAL_MACHINE > Software > Policies > Microsoft > Windows > WindowsUpdate.

    4) Click AU in WindowsUdpate, and find UseWUServer.

    5) Replace whatever is in the registry value data on the right pane with 0 (zero).

    6) Click OK to save.

    7) Restart the computer and try to install the update again.

    Method 4: Repair system files

    The 0x8024401c error may be related to system files. When the system files are broken or corrupted, it may cause a Blue screen issue. To fix that, you can utilize System File Checker (SFC). It’s a Windows utility that helps automatically check and repair the corrupted or incomplete system files, so you can run an SFC scan in your system and let it be automatically repaired if there are any issues.

    1) Type cmd in the search box.

    2) Right-click Command Prompt, and select Run as administrator.

    3) Type sfc /scannow in the window, and press Enter.

    Windows 11 - System File Checker

    4) This process can take some time, and it will try to automatically fix the issues after scanning. So don’t close the window until verification 100% complete. After it’s completed, restart your PC and try updating Windows again.

    Method 5: Perform a clean boot

    You can perform a clean boot in your system. Try the steps:

    1) Press the Windows logo key + R at the same time on your keyboard.

    2) Type msconfig in the Run box and click OK.

    3) Click the Services tab, and check the box next to Hide all Microsoft services.

    4) Click Disable all, then click OK.

    5) Restart your system and check for the updates.

    These are the useful methods to fix Windows Update error 0x8024401c. If you have any further questions, feel free to comment below and we’ll see what more we can do to help.

    Windows Update serves as a platform for new updates to Windows. It helps to ensure that your computer is running with the latest features and security updates. But recently some users reported experiencing error code 0x8024401c when running the Windows Update on their computer.

    Your Windows 11/10 computer might receive this error for a number of reasons. One of the most common reasons is that your computer doesn’t have a working internet connection. In this post, we will show you how to fix Windows Update Error Code 0x8024401c so you can update your computer again.

    This error is accompanied by the following message:

    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x8024401c)

    What do Windows Updates do?

    Windows Update keeps various Microsoft programs up-to-date, including Windows itself. It includes security patches and feature enhancements to protect Windows from malware attacks and others. The Windows Update service also allows you to view the update history, which displays all the updates that have been downloaded and installed on the computer.

    There are some solutions that require you to make changes to the system registry. Therefore, we recommend creating a system restore point before you proceed. This will help you roll back your Windows if anything goes wrong. To fix Windows Update Error code 0x80244o1c, use the following suggestions:

    1. Run Windows Update troubleshooter
    2. Modify the Registry Editor
    3. Change the Network Settings
    4. Run System File Checker
    5. Perform a clean boot

    Let’s now see them in detail:

    1] Run Windows Update troubleshooter

    There are various types of troubleshooters built into Windows, which are useful for fixing different types of problems. Running the Windows Update troubleshooter is your first step when you encounter a Windows Update error. To do so, follow these steps:

    • Use the Windows+I keyboard shortcut to open the Settings app
    • Select the System tab from the left pane.
    • Then scroll down and click on Troubleshoot section.
    • On the next page, click Run next to the Windows Update option
    • This might solve your problem once the troubleshooting process is complete.

    2] Modify the Registry Editor

    In order to fix 0x8024401c on your computer, you can modify the settings in Registry Editor. But be careful while modifying the registry editor as incorrectly editing your registry may severely damage your system. In case you are not very good at editing the registry, ask someone for assistance or skip this method and try another one. If you want to continue, the steps are as follows:

    1. Open the Registry Editor.
    2. Navigate to the following key – \WindowsUpdate\AU
    3. In the right pane, locate and double click on UseWUServer.
    4. Change the Value data 0 and click on the OK button.
    5. Now close the Registry Editor and restart your PC.

    Here is a more detailed explanation of the above process:

    To get it started, you will first need to open the Registry Editor. For this, click on the Start button, type Registry Editor, and press Enter.

    When the User Account Control window prompts on your screen, click on the Yes button to give your approval.

    In the Registry Editor window, navigate to the path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

    Alternatively, you can copy the above path and paste it into the Registry Editor’s address bar.

    Select the AU folder and then move to the right pane.

    In the right pane, look for the registry file called UseWUServer.

    Once you find it, double click on it for modification. If it is not available there, create a new 32-bit DWORD value, and name it UseWUServer.

    After that, set the value data 0 and then click on the OK button to apply the changes.

    Now close the window and restart your computer.

    3] Change the Network Settings

    Users reported that when they switched the network connection, the problem got fixed. Here are the steps you can use to do so:

    Fix Windows Update Error code 0x8024401c for WSUS

    1. Open the Windows Settings.
    2. Select Network & internet from the left pane.
    3. Scroll down to the bottom and click on Advanced network settings.
    4. Under the Related settings section, click on More network adapter options.
    5. Right-click the connection to which you are currently connected, and then select Properties.
    6. On the Networking tab, uncheck the option stating Internet Protocol Version 6 (TCP/IPv6).
    7. Then click on the OK button to save the changes.

    Now restart your Windows and check if it resolved the problem.

    4] Run System File Checker

    System File Checker (SFC) is a Windows tool that users can use to scan system files for corruption and restore them if needed. There is a possibility that some of the files that are necessary for Windows Update are damaged, modified, or missing. If you have missing or corrupt system files, you need to use System File Checker and then the Deployment Image Servicing and Management (DISM) tool to restore them.

    To run the SFC and DISM, follow the below suggestions:

    • Open an elevated Command Prompt.

    Run sfc scannow

    • Now type in the command sfc /scannow and then hit Enter.
    • The procedure will take a few minutes to complete. Therefore, as long as the text code is scanned by the system, you are free to perform any other tasks.
    • Once the SFC scan is complete, restart your computer and see if it works.
    • Restart your computer and see if the issue is solved now. When that does not resolve the issue, run the DISM tool to repair the corrupted files.
    • In the elevated Command Prompt window, copy and paste the following command:

    Run DISM tool

    DISM.exe /Online /Cleanup-image /Restorehealth
    • Start your computer again and the error should be resolved.

    5] Troubleshoot in Clean Boot State

    There are times when Windows Update issues are actually caused by third-party applications. This problem can be resolved by troubleshooting your computer in a clean boot state in which only the most essential files and services are loaded. This procedure is as follows:

    • Right-click on Start and select Run from the menu.
    • Type MSConfig in the search box and press Enter.
    • In the System Configuration window, navigate to the Services tab.

    Error code 0x8024401c for WSUS

    • Check the box next to Hide all Microsoft services and click Disable all.
    • Click OK to save the changes.
    • You should now go to the Startup tab and click the Open Task Manager link.
    • Make sure the Startup tab is selected in the Task Manager window.
    • After selecting each startup service, click Disable to stop them.
    • Now restart your computer and see if the problem has been resolved.
    • After that, you need to launch the System Configuration tool.

    Windows Update Error code 0x8024401c for WSUS

    • Go to the General tab, select the Load system services checkbox.
    • Press Apply > OK to save your changes and restart the computer.
    • After the problem is resolved, you can enable the services one at a time.

    How can I fix errors with Windows Update?

    There might be a number of causes that can lead to Windows Update errors. Sometimes, WiFi issues and fluctuating signals can also result in Windows Update errors. If you encounter a Windows Update error, here are some general methods you can use.

    When should Windows Update components be reset?

    Windows Update components play a crucial role in the operation of Windows Update. If these components get corrupted, you may encounter different types of errors while trying to update Windows. If this situation occurs, Windows Update errors can be corrected by resetting the Windows Update components.

    Ошибка 0x8024401c не дает Windows 10 установить обновления. Это случается как для ПК, которые качают апдейты с серверов Microsoft, так и клиентских машин, обновляющихся по закрытой сети организации. Такая неполадка означает, что превышен лимит ожидания ответа сервера.

    Методы решения ошибки 0x8024401c

    0x8024401c

    Первоочередно убедитесь, что соединение с сервером не блокируется чем-либо. Это может быть файрвол или вредоносное ПО. Далее переходите к следующим способам.

    №1: копаемся в реестре

    Запускаем Редактор реестра, переходим в ветку HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate. В правом окне отыскиваем в этой ветке строку UseWUServer. Убедитесь, что в ней установлено значение 0. Перегружаем ПК, повторяем попытку обновления.

    №2: применяем другое сетевое устройство

    Иногда помогает использование иного роутера, сетевой платы или модема.

    №3: играемся с обновлениями (при обновлении внутри рабочей сети)

    В некоторых случаях отмечалось — если вручную обновить клиентские ПК на Windows 10 build 1703 и запустить предварительно установленное Средство устранения неполадок Центра обновления Windows, то проблема исчезала.

    №4: изменяем настройки сервера обновления (при обновлении внутри рабочей сети)

    Увеличьте таймауты и свободные ресурсы сервера, с которого устанавливают обновления клиентские компьютеры. Зачастую ошибка 0x8024401c возникает из-за того, что клиент и сервер на некотором этапе застопориваются и процедура автоматически прекращается.

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