If you’re anything like me, you take security for your personal devices very seriously. Increasingly, cybersecurity is becoming more and more important to consider and you can’t afford to do things the old way.
One way to ensure a higher degree of security in your day to day life, while also not sacrificing on convience, is by using alternative forms of logging into your device, whether it’s your laptop, camera, or phone. Some of these new forms of logging in include facial recognition, fingerprint scanning, and motion, rather than the old way of putting in a password alone. These alternative choices offer extra layers of protection.
Enter: Windows Hello. An alternative way of logging in securely to your devices.
Contents
- What is Windows Hello?
- Benefits of Windows Hello and Similar Biometric Technologies
- Convenience
- Security
- Reliability
- 10 Best Cameras that Support Windows Hello
- 1. Microsoft LifeCam HD-3000
- 2. Logitech BRIO Ultra HD Webcam
- 3. HP Wide Vision FHD Camera
- 4. Lenovo IR Camera
- 5. Dell IR Camera
- 6. Creative Senz3D
- 7. Elecom Facial Recognition Webcam
- 8. Razer Stargazer
- 9. Dell UltraSharp 4K Webcam
- 10. NexiGo HelloCam
- How do I choose the best camera for Windows Hello?
- Are there any affordable webcams that support Windows Hello?
- Which webcams have the best security features for Windows Hello?
- What is the importance of a wide-angle lens in a webcam for Windows Hello?
- How do I set up a webcam for Windows Hello?
- Can I use an external camera with Windows Hello?
- Can I use a normal webcam for Windows Hello?
- How do I get Windows Hello on my Webcam?
- Conclusion on what cameras support Windows Hello
Windows Hello is a feature released by Microsoft back in July 29th, 2015 that allows users to log in to their Windows 10 devices using facial recognition or fingerprint scanning, instead of a traditional password. It was designed to make device authentication much more efficient.
Benefits of Windows Hello and Similar Biometric Technologies
If you want to understand the benefits of Windows Hello, you’re going to have to understand Biometrics. Biometric technology in a nutshell allows people like you and I to use a unique identifier (think your fingerprint or eyeball) to recognize and often automate some kind of access procedure.
In this case, unlocking or opening your computer or phone. Here are the main benefits:
Convenience
Let’s say you’re carrying a baby, or you’re a doctor helping a patient. Having the ability to open your device without your hands is not only convenient, it can be crucial to being more effective.
Security
One of the most obvious benefits is the fact that by eliminating the use of a password, you’re actually keeping your device more secure. The reason being, you’re using something unique to your body, which is hard to steal and even harder to replicate.
Reliability
People forget passwords constantly. I know I do, and if you were honest, you would admit that you do as well. Even with password managers, you still have to remember the master password, and it’s no fun when you forget. Using biometric technologies like Windows Hello eliminates the need for you to remember a password, thus improving your likelihood to be able to reliably access your devices.
10 Best Cameras that Support Windows Hello
The digital age has security and convenience as two of the most critical factors for computer users. With the rise of remote work and online meetings, webcams have become an essential tool for staying connected with colleagues and loved ones.
To enhance security and convenience, Windows Hello offers users an advanced facial recognition feature that allows them to log in to their Windows devices securely and conveniently. However, not all webcams are created equal, and some offer better compatibility and performance with Windows Hello than others. Here are the 10 best cameras that support Windows Hello.
1. Microsoft LifeCam HD-3000
The Microsoft LifeCam HD-3000 is a high-quality webcam designed to deliver clear and sharp video calls, making it an ideal device for Windows Hello. With a resolution of 720p and a frame rate of 30fps, this camera captures high-quality video, making it perfect for video conferencing, live streaming, and recording.
The LifeCam HD-3000 also features TrueColor Technology, which delivers bright and colorful video, even in low light conditions. Additionally, it has a noise-canceling microphone that helps to minimize background noise, ensuring that you are heard loud and clear during your calls.
One of the most impressive features of the Microsoft LifeCam HD-3000 is its compatibility with Windows Hello. With Windows Hello, you can use your webcam to log into your Windows device quickly and easily, without having to enter a password. The LifeCam HD-3000’s facial recognition technology allows you to log in securely and with ease.
Furthermore, this webcam is easy to set up and use, making it an excellent choice for anyone who wants to upgrade their video conferencing or streaming capabilities. Overall, the Microsoft LifeCam HD-3000 is a great webcam that provides excellent video quality and is an ideal device for anyone looking to improve their Windows Hello experience.
2. Logitech BRIO Ultra HD Webcam
The Logitech BRIO Ultra HD Webcam for Windows Hello is a high-end webcam that is designed to provide users with superior video quality and security features. It boasts a 4K Ultra HD resolution with HDR, enabling users to enjoy crystal-clear video calls, streaming, and recording.
Additionally, it comes equipped with RightLight 3 with HDR, which automatically adjusts the lighting to optimize the image quality in any lighting conditions. This ensures that users always appear sharp and clear, regardless of the environment they are in. Furthermore, it has a 90-degree field of view, allowing users to fit more people or content into the frame.
One of the key features of the Logitech BRIO Ultra HD Webcam is its advanced security capabilities. It is certified for Windows Hello facial recognition, enabling users to securely log in to their Windows devices using facial recognition technology.
This feature provides an extra layer of protection against unauthorized access to the user’s device, which is particularly important for users who handle sensitive information. Additionally, it has an infrared sensor that enables it to detect and recognize faces even in low-light conditions, ensuring that users can log in securely regardless of the lighting conditions in their environment.
Overall, the Logitech BRIO Ultra HD Webcam for Windows Hello is a top-of-the-line webcam that provides users with unparalleled video quality and advanced security features, making it an excellent choice for anyone looking for a premium webcam.
3. HP Wide Vision FHD Camera
The HP Wide Vision FHD Camera for Windows Hello is a high-quality webcam that is designed for use with Windows Hello facial recognition technology. It features a Full HD resolution, which provides users with clear and crisp video quality during video calls, live streaming, and recording. The camera is built in to some HP products, putting compatibility right at your fingertips.
Additionally, the camera has a wide-angle lens with a 88-degree field of view, enabling users to capture more content in the frame. It also comes with an integrated dual-array digital microphone that provides clear audio for a better communication experience.
One of the key features of the HP Wide Vision FHD Camera is its compatibility with Windows Hello facial recognition technology. This feature enables users to log in to their Windows devices using facial recognition technology, providing them with a more secure and convenient login process. The camera uses infrared technology to recognize and authenticate users’ faces, making it more secure than traditional passwords or PINs.
Additionally, the camera has built-in privacy features, such as a physical shutter that covers the lens when not in use, providing users with added peace of mind. Overall, the HP Wide Vision FHD Camera is an excellent choice for users who require high-quality video and advanced security features for their Windows devices.
4. Lenovo IR Camera
The Lenovo IR Camera for Windows Hello is a high-quality webcam that is designed to provide users with advanced security and superior video quality. It is equipped with an infrared camera that enables facial recognition technology, allowing users to log in to their Windows devices securely and conveniently.
The camera is also capable of capturing 720p HD video, making it an excellent choice for video calls and live streaming. Additionally, it has a wide-angle lens with a 120-degree field of view, allowing users to capture more content in the frame.
One of the key features of the Lenovo IR Camera is its compatibility with various Windows devices, including laptops, desktops, and tablets. It is designed to work seamlessly with Windows 10, providing users with a seamless login experience. The camera also comes equipped with built-in privacy features, such as a privacy shutter that covers the lens when not in use, ensuring that users’ privacy is protected.
Furthermore, the camera is lightweight and compact, making it easy to transport and use on the go. Overall, the Lenovo IR Camera is found in some Lenovo laptops and is an excellent choice for users who require advanced security features and superior video quality for their Windows devices.
5. Dell IR Camera
The Dell IR Camera for Windows Hello is a top-of-the-line webcam that is designed to provide users with advanced security and superior video quality. It features an infrared camera that enables facial recognition technology, allowing users to log in to their Windows devices securely and conveniently.
The camera is also capable of capturing 720p HD video, making it an excellent choice for video calls and live streaming. Additionally, it has a wide-angle lens with a 78-degree field of view, enabling users to capture more content in the frame. The camera is found in various Dell products and having one of these models makes life easier to use Windows Hello.
One of the key features of the Dell IR Camera is its compatibility with various Dell devices, including laptops, desktops, and tablets. It is designed to work seamlessly with Windows 10, providing users with a seamless login experience. The camera also comes equipped with built-in privacy features, such as a privacy shutter that covers the lens when not in use, ensuring that users’ privacy is protected.
Furthermore, the camera is easy to set up and use, making it an excellent choice for users who require advanced security features and superior video quality for their Dell devices. Overall, the Dell IR Camera for Windows Hello is an excellent choice for anyone looking for a high-quality webcam that provides advanced security and superior video quality.
6. Creative Senz3D
The Creative Senz3D for Windows Hello is a cutting-edge webcam that is designed to provide users with advanced security features and superior video quality. It features a 3D depth sensor that enables facial recognition technology, allowing users to log in to their Windows devices securely and conveniently.
The camera is also capable of capturing 1080p Full HD video, making it an excellent choice for video calls and live streaming. Additionally, it has a wide-angle lens with a 90-degree field of view, enabling users to capture more content in the frame.
One of the key features of the Creative Senz3D for Windows Hello is its advanced depth sensing technology, which provides users with a more secure and accurate login experience. The camera uses infrared technology to recognize and authenticate users’ faces, making it more secure than traditional passwords or PINs.
Additionally, the camera comes with a built-in microphone array that provides crystal-clear audio quality, ensuring that users can communicate effectively during video calls. Furthermore, the camera is compatible with various Windows devices, making it an excellent choice for users who require advanced security features and superior video quality for their Windows devices.
Overall, the Creative Senz3D is an excellent choice for anyone looking for a high-quality webcam that provides advanced security and superior video quality.
7. Elecom Facial Recognition Webcam
The Elecom Facial Recognition Webcam for Windows Hello is a high-quality webcam that is designed to provide users with advanced security features and superior video quality. It features a facial recognition technology that allows users to log in to their Windows devices securely and conveniently.
The camera is also capable of capturing 1080p Full HD video, making it an excellent choice for video calls and live streaming. Additionally, it has a wide-angle lens with a 75-degree field of view, enabling users to capture more content in the frame.
A key features of the Elecom Facial Recognition Webcam is its compatibility with various Windows devices, making it a versatile option for users who require advanced security features and superior video quality.
The camera uses advanced infrared technology to recognize and authenticate users’ faces, ensuring a more secure login process than traditional passwords or PINs. Additionally, the camera comes equipped with a built-in microphone that provides crystal-clear audio quality, making it an ideal choice for online meetings and video conferences.
Furthermore, the camera is easy to set up and use, making it an excellent choice for users who require a webcam that is both reliable and user-friendly. Overall, the Elecom Facial Recognition Webcam is an excellent choice for anyone looking for a high-quality webcam that provides advanced security and superior video quality.
8. Razer Stargazer
The Razer Stargazer is a powerful webcam that is designed to provide users with advanced security features and superior video quality. It features a high-quality camera that is capable of capturing 1080p Full HD video at 30 frames per second, making it an excellent choice for video calls and live streaming.
Additionally, it has a wide-angle lens with a 90-degree field of view, enabling users to capture more content in the frame. The camera is also equipped with advanced noise-cancelling technology, ensuring crystal-clear audio quality during video calls and online meetings.
One of the key features of the Razer Stargazeris its facial recognition technology, which allows users to log in to their Windows devices securely and conveniently. The camera uses advanced infrared technology to recognize and authenticate users’ faces, ensuring a more secure login process than traditional passwords or PINs.
Additionally, the camera comes with a built-in microphone that provides crystal-clear audio quality, making it an ideal choice for online meetings and video conferences. Furthermore, the camera is compatible with various Windows devices, making it a versatile option for users who require advanced security features and superior video quality.
Overall, the Razer Stargazer for Windows Hello is an excellent choice for anyone looking for a high-quality webcam that provides advanced security and superior video quality.
9. Dell UltraSharp 4K Webcam
The Dell UltraSharp 4K Webcam is a premium quality webcam that delivers stunning video quality with 4K resolution. It offers a wide 90-degree field of view, making it an excellent choice for video conferencing and streaming.
Additionally, it features advanced noise-cancelling technology that ensures clear audio quality during video calls and meetings. The camera’s built-in image sensor ensures that the footage captured is sharp and clear, and it can automatically adjust to different lighting conditions to provide the best image quality possible.
One of the key features of the Dell UltraSharp 4K Webcam is its compatibility with various video conferencing software, including Microsoft Teams, Skype, and Zoom. It also supports Windows Hello, making it a convenient and secure way to log in to your Windows device using facial recognition technology.
The webcam has a sleek and modern design that complements any desktop setup and features a flexible mounting clip that allows for easy attachment to your laptop or monitor. Overall, the Dell UltraSharp 4K Webcam is an excellent choice for anyone looking for a high-quality webcam that provides stunning video quality, advanced noise-cancelling technology, and compatibility with various video conferencing software.
10. NexiGo HelloCam
The NexiGo HelloCam is a versatile webcam that is designed for use with Windows Hello. It offers advanced facial recognition technology, making it easy for users to log in to their Windows devices securely and conveniently.
The webcam is also equipped with a 1080p Full HD camera that delivers clear and sharp video quality, making it ideal for video calls and live streaming. Additionally, it has a wide-angle lens with a 75-degree field of view, enabling users to capture more content in the frame.
One of the key features of the NexiGo HelloCam is its compatibility with various Windows devices, making it a versatile option for users who require advanced security features and superior video quality. The camera uses advanced infrared technology to recognize and authenticate users’ faces, ensuring a more secure login process than traditional passwords or PINs.
Additionally, the camera comes equipped with a built-in microphone that provides crystal-clear audio quality, making it an ideal choice for online meetings and video conferences. Furthermore, the webcam is easy to set up and use, making it an excellent choice for users who require a webcam that is both reliable and user-friendly.
How do I choose the best camera for Windows Hello?
Choosing the best camera for Windows Hello requires considering several factors, such as video quality, compatibility, security features, and price. When selecting a camera, it is essential to ensure that it is compatible with Windows Hello and has the necessary infrared sensors or depth sensors to support the facial recognition feature.
Additionally, users should consider the video quality of the camera and choose one that offers at least 1080p Full HD resolution and a high frame rate. The lens quality and field of view are also crucial factors to consider, as they can affect the camera’s ability to capture clear and sharp images.
Another essential factor to consider when choosing a camera for Windows Hello is its security features. A camera with advanced security features, such as an encrypted connection, can provide an additional layer of protection against unauthorized access.
Additionally, cameras with built-in microphones that offer noise-cancellation or other audio-enhancing features can improve the audio quality of online meetings or video calls. Finally, users should also consider the price of the camera and choose one that offers the best value for their budget.
Are there any affordable webcams that support Windows Hello?
Yes, there are several affordable webcams that support Windows Hello. The rise of remote work and online meetings has led to an increased demand for webcams that offer advanced security features and compatibility with Windows Hello.
While some high-end webcams offer advanced features such as 4K resolution or advanced facial recognition algorithms, several affordable options are available that provide basic features at a lower price point. Some popular examples of affordable webcams that support Windows Hello include the Microsoft LifeCam HD-3000 and the Logitech C920 HD Pro Webcam.
While affordable webcams may not offer the advanced features of more expensive models, they still provide users with a reliable and secure way to log in to their Windows devices using facial recognition.
Additionally, they offer superior video quality compared to the integrated cameras found on most laptops and tablets. When choosing an affordable webcam for Windows Hello, it is essential to ensure that it is compatible with the feature and has the necessary infrared sensors or depth sensors to support the facial recognition algorithm.
Which webcams have the best security features for Windows Hello?
When it comes to webcams with advanced security features for Windows Hello, several options are available on the market. These webcams go beyond the basic features of facial recognition and offer advanced security measures to prevent unauthorized access to the device.
One such webcam is the Logitech BRIO Ultra HD Webcam, which offers a built-in infrared sensor for facial recognition and a privacy shutter that can physically cover the camera lens when not in use. It also features enterprise-grade security certifications, including Windows Hello and SecureBoot, to provide additional protection against cyber threats.
Another webcam that offers advanced security features for Windows Hello is the Creative Senz3D. It features a 3D depth sensor that can recognize facial features and gestures, providing a more accurate and secure way to log in to Windows devices.
Additionally, it offers noise-cancellation and background blur features, enhancing the video quality of online meetings and video calls. The Senz3D also has an integrated microphone with voice-recognition capabilities, allowing users to control their device hands-free.
What is the importance of a wide-angle lens in a webcam for Windows Hello?
The importance of a wide-angle lens in a webcam for Windows Hello lies in its ability to capture a wider field of view, making it easier for users to position themselves correctly in front of the camera for facial recognition. With a narrow-angle lens, users may have difficulty getting their entire face in the frame, leading to issues with the facial recognition algorithm.
This can cause frustration for users who have to adjust their position repeatedly to log in to their device. A wide-angle lens, on the other hand, can capture a broader field of view, making it easier for users to position themselves correctly in front of the camera and log in to their device quickly and conveniently.
In addition to its convenience factor, a wide-angle lens can also improve the video quality of online meetings and video calls. By capturing a wider field of view, it allows users to include more people or objects in the frame, making group meetings more effective and efficient.
Additionally, it can provide a more immersive experience for viewers by capturing more of the surrounding environment. However, it’s important to note that a wide-angle lens does not necessarily equate to better video quality, as other factors such as resolution, frame rate, and lighting conditions also play a significant role. Overall, a webcam with a wide-angle lens can provide convenience and improved video quality, making it a worthwhile investment for users who value these features.
How do I set up a webcam for Windows Hello?
Setting up a webcam for Windows Hello is a straightforward process that can be completed in a few simple steps. First, make sure that your webcam is compatible with Windows Hello by checking the manufacturer’s specifications.
Once you have confirmed compatibility, connect your webcam to your computer using the USB cable that came with the device. Your computer should automatically detect the webcam and install the necessary drivers. If it does not, you may need to download and install the drivers manually from the manufacturer’s website.
Next, open the Settings app on your Windows device and navigate to the “Accounts” section. Click on “Sign-in options” and select “Windows Hello Face.” Follow the on-screen instructions to set up facial recognition for your device. This will involve positioning yourself in front of the webcam so that it can capture an image of your face.
Once the setup process is complete, you should be able to log in to your Windows device using facial recognition by simply positioning yourself in front of the webcam. It’s important to note that lighting conditions and the position of the webcam can affect the accuracy of facial recognition, so make sure that you are well-lit and positioned correctly in front of the camera.
Can I use an external camera with Windows Hello?
Yes, you can use an external camera with Windows Hello, provided it is compatible with the facial recognition feature. Windows Hello works by using infrared cameras or depth sensors that are built into some devices, such as laptops or tablets. However, not all devices come with an integrated camera that supports Windows Hello. In such cases, users can use an external camera that is compatible with the feature.
These options however, are webcams and other IR type cameras, which are much different to DSLR and Mirrorless cameras like Nikon, Canon, Sony and so on. If you questions about an external camera relates to such devices, the answer unfortunately is no at this time!
Can I use a normal webcam for Windows Hello?
No, a normal webcam can’t be used with Windows Hello. In order to use a Windows Hello, a webcam must meet certain specifications. Specifically, the webcam must have an infrared camera and be compatible with the Windows Hello driver.
Many webcams that are marketed for video conferencing or streaming may not have these features, so it’s important to check the manufacturer’s specifications before purchasing a webcam for use with Windows Hello. Normal webcams don’t not have these features.
How do I get Windows Hello on my Webcam?
In order to get Windows Hello on your webcam, there are a few steps that you need to follow. First, make sure that your webcam is compatible with Windows Hello. You can check the manufacturer’s specifications to confirm this.
Once you have confirmed compatibility, connect your webcam to your computer using the USB cable that came with the device. Your computer should automatically detect the webcam and install the necessary drivers. If it does not, you may need to download and install the drivers manually from the manufacturer’s website.
Next, open the Settings app on your Windows device and navigate to the “Accounts” section. Click on “Sign-in options” and select “Windows Hello Face.” Follow the on-screen instructions to set up facial recognition for your device.
This will involve positioning yourself in front of the webcam so that it can capture an image of your face. Once the setup process is complete, you should be able to log in to your Windows device using facial recognition by simply positioning yourself in front of the webcam.
It’s important to note that lighting conditions and the position of the webcam can affect the accuracy of facial recognition, so make sure that you are well-lit and positioned correctly in front of the camera.
Conclusion on what cameras support Windows Hello
In conclusion, figuring out what cameras support Windows Hello is need to know knowledge for many. We have explored this question and others and highlighted some of the best options available on the market today.
By choosing the right camera, you can take advantage of this convenient feature and enjoy a more secure and streamlined login experience. So, whether you need a camera for your laptop or desktop computer, there is a Windows Hello compatible option out there for you.
- Author
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Ken Marshall is the owner and author of Cameras Unleashed as well as a husband, amateur photographer, recovering foodie, mini Australian shepherd puppy dad, and serial entrepreneur (mostly failures, lots of lessons). He is passionate about helping others achieve their full potential.
Все способы:
- Способ 1: Проверка поддержки функции
- Способ 2: Включение разрешения входа по «Windows Hello»
- Способ 3: Настройка параметров конфиденциальности камеры
- Способ 4: Проверка системных обновлений
- Способ 5: Обновление драйвера устройства
- Способ 6: Удаление других методов входа
- Способ 7: Создание нового локального пользователя
- Способ 8: Проверка целостности системных файлов
- Способ 9: Сброс Windows 11 до заводских настроек
- Вопросы и ответы: 0
Способ 1: Проверка поддержки функции
Встроенная в Windows 11 функция разблокировки «Windows Hello» имеет несколько режимов защиты, почти все из которых требуют от устройства поддержки соответствующих устройств. Это может быть камера с распознаванием лица или сканер отпечатка пальца. Только PIN-код можно задать на всех компьютерах без исключения. Поэтому если вы собираетесь использовать разблокировку по лицу или отпечатку, убедитесь в том, что эти типы защиты поддерживаются на вашем лэптопе или ПК.
- Откройте «Пуск» и перейдите в «Параметры», кликнув по иконке с шестеренкой из списка закрепленных.
- На панели слева выберите раздел «Учетные записи», затем откройте категорию «Варианты входа».
- Найдите блок «Способы входа» и ознакомьтесь со всеми доступными вариантами авторизации «Windows Hello». Если вы видите информацию «Этот параметр сейчас недоступен», значит, либо ваше устройство не обладает поддержкой соответствующих технологий, либо отсутствуют нужные драйверы. Дополнительно можете проверить, доступна ли кнопка «Настройка» для конкретного способа входа. Если она активна и позволяет перейти к редактированию параметров данного метода авторизации, с поддержкой никаких проблем возникнуть не должно.
- Как уже было сказано выше, есть несколько разных вариантов входа по «Windows Hello», поэтому проверьте каждый на поддержку или сделайте это только для интересующего вас типа защиты учетной записи.
Способ 2: Включение разрешения входа по «Windows Hello»
Если при попытке входа в учетную запись вы сразу попадаете в операционную систему без подтверждений или видите только форму ввода пароля без возможности переключиться на сканирование лица или отпечатка пальца, возможно, непосредственно в Windows 11 отключена функция повышения безопасности с использованием «Windows Hello». Вам предстоит найти ее через «Параметры» в том же разделе, о котором шла речь выше, и активировать соответствующую настройку. Она расположена в блоке «Дополнительные параметры» и имеет название «Для повышения безопасности разрешите вход Windows Hello для учетных записей Майкрософт на этом устройстве (рекомендуется)». Передвиньте переключатель в состояние «Вкл.», затем перезагрузите компьютер и проверьте доступность нужного метода авторизации.
Способ 3: Настройка параметров конфиденциальности камеры
Следующий вариант подразумевает проверку доступа приложений, включая стандартные, к вашей веб-камере. Соответственно, метод актуален для тех случаев, когда у вас возникают проблемы с использованием «Windows Hello» при попытке разблокировать операционную систему по сканеру лица, а ваша камера точно должна поддерживать данную технологию.
- Понадобится только проверить, включено ли разрешение на использование камеры в операционной системе. Для этого в «Параметрах» слева переключитесь в «Конфиденциальность и защита», затем в блоке «Разрешения приложений» выберите «Камера».
- Включите основной параметр с названием «Доступ к камере». Это позволит всем пользователям предоставлять доступ к камере любому приложению или системному средству.
- Дополнительно разрешите по умолчанию и всем приложениям доступ к камере. Пролистайте список с программами и посмотрите, есть ли среди них «Windows Hello». Если да, то вам нужно тоже включить дополнительно доступ для этого приложения.
Способ 4: Проверка системных обновлений
Нередко разные проблемы с работой стандартных функций в Windows 11 появляются из-за отсутствия важных системных обновлений. К «Windows Hello» это особенно относится, поскольку чаще всего Майкрософт выпускают именно апдейты безопасности, повышающие защиту пользовательских данных и улучшающие работу связанных функций. Вам понадобится вручную запустить проверку наличия обновлений и установить все найденные. Иногда это и будет быстрым решением возникшей ситуации с использованием технологии.
Подробнее: Обновление Windows 11 до последней версии
Способ 5: Обновление драйвера устройства
Проблемы с авторизацией через «Windows Hello» в основном возникают при использовании веб-камеры для сканирования лица, поскольку остальные режимы, в основном, не требуют никаких дополнительных файлов и по умолчанию функционируют нормально. Если говорить о сканере отпечатка пальца, то только изредка разработчики добавляют специальный драйвер для этого встроенного устройства. Поэтому мы рекомендуем проверить обновления драйверов того оборудования, с которым у вас возникают проблемы при попытке входа через «Windows Hello». Для этого подойдет общая инструкция на нашем сайте по следующей ссылке.
Подробнее: Установка драйверов в Windows 11
Отдельно рассмотрим тему обновления драйвера для веб-камеры. Это можно сделать в автоматическом режиме при помощи штатного средства операционной системы. В первую очередь это будет актуально для владельцев ноутбуков Microsoft Surface, поскольку многие модели оснащены поддержкой распознавания по лицу, а большинство нужных драйверов инсталлируются как раз через стандартный инструмент ОС.
- Для перехода к нужному меню щелкните правой кнопкой мыши по «Пуску» и из появившегося контекстного меню выберите пункт «Диспетчер устройств».
- Разверните список «Камеры» и дважды щелкните левой кнопкой мыши по своей веб-камере.
- Перейдите на вкладку «Драйвер», нажмите кнопку «Обновить драйвер» и в следующем окне выберите автоматический метод поиска обновлений. Дождитесь результатов и подтвердите установку, если апдейты будут найдены.
Если же инструкция не принесла должного результата, всегда можно скачать драйвер для веб-камеры с официального сайта производителя или использовать сканирование обновлений через сторонние программы. Иногда оптимальные методы отличаются, что зависит непосредственно от модели оборудования. Мы рекомендуем ввести название вашей камеры в поиске на нашем сайте, чтобы найти инструкцию, посвященную именно ей.
Способ 6: Удаление других методов входа
В некоторых случаях проблемы в работе «Windows Hello» связаны с конфликтами используемых методов входа, особенно если они подключены все (или практически все). Мы бы рекомендовали отключить те варианты, которые вы не используете на постоянной основе, а затем проверить авторизацию при помощи нужного вам «Windows Hello».
- Для этого в «Параметрах» выберите «Учетные записи» и перейдите в категорию «Варианты входа».
- Разверните списки с настройками доступных методов авторизации и удалите ненужные при помощи кнопки с соответствующим названием. Выйдите из профиля и попробуйте снова авторизоваться уже через «Windows Hello».
Способ 7: Создание нового локального пользователя
Проблемы с использованием «Windows Hello» в Виндовс 11 могут быть связаны со сбоями в работе конкретной учетной записи. Восстанавливать ее или менять параметры вручную вряд ли получится, поскольку достоверно не может быть известно, в чем именно возникли проблемы. Поэтому лучшим вариантом проверки данной теории станет создание новой учетной записи и подключение к ней «Windows Hello», чтобы проверить, заработает ли данный метод входа. Об этом более детально читайте в другом материале на нашем сайте, щелкнув по следующему заголовку.
Подробнее: Добавление локальной учетной записи в Windows 11
Способ 8: Проверка целостности системных файлов
Все предыдущие рекомендации подразумевали исправление небольших ошибок и изменение настроек для восстановления работы нужной функции защиты учетной записи. Если ни один из них не помог, стоит перейти к более радикальным вариантам, связанным со взаимодействием с системными файлами. Для начала нужно проверить, есть ли какие-то повреждения и можно ли восстановить системные компоненты. Для этого подходят встроенные консольные утилиты, работающие в автоматическом режиме. От вас требуется только запустить их через «Командную строку» и ждать окончания сканирования.
Подробнее: Использование и восстановление проверки целостности системных файлов в Windows
Способ 9: Сброс Windows 11 до заводских настроек
В последнюю очередь можно обратиться к самому трудному и затратному по времени способу. Он подразумевает возвращение операционной системы к исходному состоянию. Все внесенные изменения будут сброшены, а проблемные файлы восстановлены, если такие присутствуют. Процесс похож на переустановку, но выполняется немного быстрее и позволяет сохранить некоторые пользовательские файлы. После сброса понадобится заново настроить «Windows Hello» и проверить, заработает ли нужный метод авторизации на этот раз.
Подробнее: Сброс Windows 11 к заводским настройкам
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If you are looking to use “Facial Recognition” to unlock your Windows 10 PC, you would need Windows Hello Compatible Webcams.
Windows 10 is a unique ecosystem in itself. It offers you a host of new features, and the regular updates have been adding in extra features over the years. From the security point of view, we would consider it one of the excellent operating systems – thanks to a host of security elements included in the package. One such classic security feature is Windows Hello. Which webcams should you opt for if you are looking to find the best for your facial recognition option?
Also Read: Windows 11 Windows Hello Webcams
Windows Hello Compatible Webcams – An Overview
Have you updated your device to Windows 10 recently have been on the latest version of the operating system? In that case, you should invariably be using Windows Hello as an added security. Setting it up may not be an issue as such, but you would need a compatible webcam for the feature to work.
Before we would consider webcams worth their salt, let us check out what exactly Windows Hello is.
What is Windows Hello?
Some PCs and laptops with fingerprint readers can work with Windows Hello. However, our post is specific to the Windows Hello Facial recognition feature, where some devices can recognize your face and fingerprint to log you in. Moreover, you can also sign in to your Windows PC using Windows Hello companion devices, such as the Microsoft Band and some Windows 10 smartphones.
Windows Hello provides you a password-free, cognitive facial recognition-based login functionality available on Windows 10. In effect, you would use it for logging into your Windows without having to type in the password.
Since Windows Hello lets you log in to Windows 10 through face unlocking methods, you need supported devices. A few options for biometric functionality include iris scanning, fingerprint scanning, and facial recognition. The feature will require you to have access to accessories like a fingerprint scanner or webcam.
Related: Microsoft Teams Certified Webcams
Apart from logging in to your Windows 10, Windows Hello would also help you sign in to a few Windows 10 apps. Dropbox and One Drive are a couple of examples in that regard. However, not all apps are supported, and that can be something disappointing for techies out there.
Having understood those basic concepts, here are a few compatible webcams you can give a try:
Best Windows Hello Compatible Webcams
We also do have some webcams which we do not highly recommend. But they are out there and it is something you can buy. See below:
Microsoft Kinect V2 |
Check on Amazon | |
Lenovo 500 Full HD USB Webcam |
Check on Amazon | |
Intel D435 RealSense Depth Camera |
Check on Amazon | |
Azure Kinect DK |
Developer focussed and designed for custom AI Vision and Cognitive Services. Not for consumer use! | |
wo-we |
Check on Amazon | |
Yealink UVC30 |
Check on Amazon | |
Dell UltraSharp HDR 4K Webcam |
Check on Amazon |
The RealSense camera is more developer focussed and less of a Windows Hello fit. There is an open-source Realsense SDK works that work on both Windows and Linux. If you are a dev and plan to incorporate 3d point clouds or similar use cases, this camera is for you.
Now, let us go through the individual devices in more detail to know them better.
1. Logitech Brio Webcam
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One of the most advanced webcams, the Logitech Brio Webcam, is quality personified regarding the image quality that it offers you. An astonishing 2160p resolution and HDR compatibility would make it an excellent choice in every right.
Some of the features we would focus on include.
- A stunning 4K + HDR compatibility
- The RightLight™ 3 light correction technology for quality video quality, streaming, and recording.
- Assured true-to-life HD video with autofocus and premium glass lens.
- Support for multiple connectivity options, including USB 2.0 Type-A and USB 3.0 Type A and C connections
- Certified for Skype for Business and Cisco, it offers you excellent enterprise functionality.
Equipped with an easy-to-use stand, that is the best you can opt for. You have access to a 5X zoom compatibility. Here are some of the technical specifications of the device:
Specifications | Logitech Brio 4K |
4K Ultra HD video calling (up to 4096 x 2160 pixels @ 30 fps) 1080p Full HD video calling (up to 1920 x 1080 pixels @ 30 or 60 fps) 720p HD video calling (up to 1280 x 720 pixels @ 30, 60, or 90 fps) Plug-and-play USB connectivity Field of View:
|
|
Zoom | 5x digital zoom in Full HD
RightLight™3 with HDR |
Autofocus | Yes, |
Lens | Glass Optics |
Microphone | 2 Omni-directional mics |
Compatibility | Windows Hello
Plug and play USB connectivity |
Weight | 63 grams |
Cable Length | 2.2 meters |
DIMENSIONS | 27 mm x 102 mm x 27 mm |
2. Creative Labs Senz3D
Check on Amazon
Creative is a manufacturer well known for audio accessories for your laptops and PCs. However, they also have a name carved for itself in the webcam segment as well. It comes with almost all features that you would look ahead to in a capable webcam.
Here are some of its high-level specifications:
RGB Video Resolution | Full HD 1080p (1920 x 1080) |
IR Depth Resolution | VGA (640×480) |
RGB Frame Rate: |
|
IR Frame Rate | 60 fps @ 640×480 |
FOV (Field-of-View) | 77° (RGB), 85° (IR depth) |
Range | 0.2m ~ 1.5m |
Microphones | Dual Mic:
|
Frequency Response | 20Hz – 20kHz |
Sensitivity (1kHz) | 37�3 dB |
Signal-to-noise Ratio (SNR) | 65dB |
Power | USB 3.0 Interface |
Projector Type | Class 1 IR Laser Projector |
Dimensions (H x W x D) | 44 x 100 x 157mm |
Weight | 350g |
A few features we loved with the webcam include.
- Utterly futuristic in its appearance and functionality.
- It incorporates high-end 3D scanning and facial recognition technology.
- Best suited for both AR functionality and gaming.
- It offers you practically unlimited possibilities.
- Communicate in a crystal clear voice with Cortana and get things done.
It may be a little expensive, yet it can be the best you can go with if you look to the future.
3. Razer Stargazer Depth-Sensing HD Webcam
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Have you ever given a thought to opting for the affordable version of the webcam? The Razer Stargazer Depth-Sensing HD Webcam should be one of the best options in that case. It offers you a high capture rate and provides you with lifelike video capability.
The webcam also comes with 3D scan compatibility for faces and objects. Get ready for advanced facial and gesture recognition for the best experience regarding camera performance.
A couple of features that we would consider a good option for your webcam requirements can be
- The USB 3.0 compatible camera supports Windows Hello functionality and offers you a high-end 60 fps shooting capability.
- The dynamic background removal feature lets you have the best gaming experience ever.
- Enjoy lifelike streaming with the best quality camera functionality.
- It lets you enjoy multiplayer games in a purely new way.
- Unique depth-sensing capability.
Refer to the specs table below:
- Ultra-high 60 frames per second capture optimized for streaming capped at 720p Max 1080p HD video capture
- Automatic noise-canceling dual array mic
- Dynamic Background Removal
- 3D scanning
- Facial & gesture recognition
- Flexible clip for laptops and desktop monitors
4. Mouse Facial Recognition Web-Camera for Windows Hello (Cm01-A)
Check on Amazon
“Mouse” is a lesser-known brand when it comes to webcams, but the camera is designed specifically for the Windows 10 operating system. The device is compatible with any Windows 10 installation, including a small footprint PC, laptop, or desktop.
A few features that we loved the most include
- Fully compatible with Windows 10
- It can unlock your PC through facial recognition in just under 1 second.
- It uses 3D identification, and thus masquerading through the use of photographs can easily be avoided.
- If your PC is a multi-user device, you can easily add a family member for perfect usability.
- Easy to set up and configure
- You can use it for Skype and similar other web conferencing tools.
5. LilBit Face Recognition USB IR Camera
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Another affordable option, the LilBit Face Recognition USB IR Camera, should be your best bet for Windows Hello compatibility. The multi-user functionality should allow you to configure it for your family members as well.
Some of the features you would include.
- It comes with dual microphone support.
- Works exceptionally well with USB 3.0
- You have access to HD 720p resolution, which should be ideal enough for Skype.
- Masquerade detection, along with depth-sensing functionality.
Features | Specs |
IR Camera resolution: | 640×480 pixels |
IR Camera Max Image Transfer Rate: Max Image Transfer Rate | 100fps @ 640×480 |
RGB Camera resolution: 1280×720 | 1280×720 HD |
RGB Camera Max Image Transfer Rate: Max Image Transfer Rate | 30fps@1280×720 |
Camera resolution (max): 1280×720/30fps (around 920,000 pixels) | 1280×720/30fps (around 920,000 pixels) |
IR LED Emission Wavelength: Centroid wavelength | 850nm |
Digital microphone: | Digital microphone*2 |
I/O Port: | USB2.0 or USB 3.0(recommended) |
Operating Temperature: | -30℃ to +70℃ (-22F to +158F) |
Stable Image Temperature: | 0℃ to +50℃ (32F to +122F) |
Distance Range: | 30cm-100cm |
Product Dimension(LxWxH): | 135mm*22mm*53mm (5.31×0.87×2.09 inch) |
Net Weight: | 115g (0.253 Ibs) |
USB cable length: | 4.92ft (1.5 m) |
Mouse Facial Recognition Anti-Spoofing CM02-A
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Specially designed for Windows Hello integration on Windows 10, the CM02-A is also adaptive for multiple users. It also supports masquerade detection utilizing an InfraRed camera. The high-speed recognition within one second makes it an exceptional choice by many standards.
A few features that should make it one of the excellent choices would include
- A perfect hands-free solution for your needs.
- It can capture 3D identification of all the facial features.
- Easy to set up and use.
- Works effectively with even the latest version of Windows 10 viz 1903
- An excellent video quality.
You can check out the webcam at this link on Amazon.
Kaysuda Windows Hello IR Camera
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It is one of the cheaper options in this list and is quite fast in IR facial detection, especially using Windows Hello. It comes with dual noise cancellation mics and a 720p RGB webcam for your usual video calls.
It also enables you to use it on a shared computer with the primary focus on facial detection. The IR camera comes with a resolution of 640×480, and the on-board RGB camera comes with a video resolution of 1280×720 and a max frame rate of 30fps (around 920,000 pixels).
It supports USB 2.0 or USB 3.0, with the higher version recommended if you have one available.
Moomax EC-X1 IR Camera
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The EC-X1 is a Windows Hello, IR Camera. It comes with a 720p resolution webcam with Dual Mic for ultra-sharp streaming, webcasting, or recording video. The specs are in line with most of the other budget Windows Hello cameras on this list.
The IR Camera allows you to authenticate and login or unlock the windows10 system. The RGB part will enable you to operate it as a regular webcam.
The webcam also supports Windows 7, 32/64 bit OS, but only as a WebCam.
CA20 by Kaysuda – USB IR Camera for Windows Hello
Check on Amazon
Like its older sibling, who is also featured in this list, this webcam also supports Windows 10’s hello feature. However, the native resolution of the webcam gets bumped to Full HD (1920X1080). The IR camera module still supports 640 x360, which does the job just fine. Here are the specification highlights were given in the table below:
RGB Camera resolution |
|
IR Camera resolution | 640 x360 |
Video decoding format | YUY2 / MJPG |
Capture File Format | Avi & Asf |
I/O Port | USB2.0 or USB 3.0(recommended) |
Operating Distance Range | 30cm-100cm (1ft-3.3ft) |
USB cable length | 4.92ft (1.5 m) |
Field of view: Horizontal | 72.4°, Vertical: 44.7°, Diagonal: 80.0° |
Power Consumption | 5V/500mA |
Weight | 140 grams |
OS Requirements |
|
MouseComputer – CM02A Facial Recognition
Check on Amazon
The MouseComputer CM02A is marketed as a work from home ready, windows hello compatible webcam designed for home office use. Most of the features are identical to their predecessor, with minor tweaks here and there.
Overall, it does the job as advertised at an affordable price point. It offers good competition to the Kaysuda facial recognition camera, which is also a top seller in this category.
Specifications:
- Supported OS: Windows 10
- Camera: IR Camera Resolution 640 × 480
- Web Camera Resolution (max) 1280 × 720 30fps (around 920,000pixels)
- Focus Distance Range: 30cm – 100cm
- Mic: Dual Array Microphones
- Power Source: Standard USB Bus Power
- I/O Interface: USB2.0
- USB Cable Length: 1.5m / 4.92ft
Kiss Fish – Windows Hello Webcam
Check on Amazon
Unlike most of the webcams that we have on the list, this one comes with a 1080p native resolution. It meets the IR security requirements to be ‘Windows Hello’ capable and offers the same cost-effectively. The only downside is the cable length. If you do not have a desktop that sits on the table, this webcam is not recommended. For Laptops, the cable length works out to be just fine.
Also, USB Hubs are not supported if you are planning to extend the cable length. Here are the specs sheet below:
Webcam Resolution | 1080p |
Windows Hello | Yes, Facial Recognition IR camera |
Viewing Angle: | 88.6° ±3° |
Pixel: | 2 million |
USB Cable Length: | 1m / 39.37” |
Dimensions | 76 x 15 x 8mm / 2.99” x 0.59” x 0.31” |
Weight | 0.02 KG |
Dell UltraSharp HDR 4K Webcam
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The webcam comes with 4K native resolution with AI auto framing 3D/2D video noise reduction to avoid motion blurring. More importantly, it comes with Dell ExpressSign-in that detects your presence and authenticates using Windows Hello to automatically log you in. When you walk away, it locks your system for increased security.
One important thing to note here is that it works seamlessly with macOS. However, the Dell Peripheral Manager Software is supported only on Windows 10 64 Bit OS. The software helps you manage the webcam settings and elements like HDR, AI Auto Framing and Changing Field of View among others.
The Parting Thoughts
Well, those are a few best options for webcams compatible with Windows Hello functionality. If your built-in camera does not support Windows Hello, opt for the featured webcams’ best features. Relieve yourself from the shackles of having to enter a password every time, and as Dell aptly puts it, become “YOU ARE THE PASSWORD”!
Also Read:
- Best Microsoft Teams Certified Webcams
- What Is A Polarizer Filter?
- Best Dimmable LED Light for Video
- Best LED Ring Light For Macro Photography
Affiliate Disclosure: Lensxp.com is a participant in the Amazon Services LLC Associates Program. As an Amazon Associate we earn from qualifying purchases.
Image: Rob Schultz / IDG
The best Windows Hello webcams add something your PC may lack: a quick, secure way to log in to your PC without a password. Wouldn’t it be nice if your PC just recognized you instead?
That’s where a Windows Hello webcam comes in. Most laptops include Windows Hello webcams with depth cameras. Desktops don’t, however. Microsoft’s biometric Windows Hello system uses a depth camera plus facial-recognition technology to log you in to Windows 10 or Windows 11 in a split second. Some websites also allow you to use a passkey instead of a password, accessing Windows Hello as well.
There simply aren’t as many Windows Hello-certified webcams as I’d like, but they’ve also become significantly cheaper over time, too. (Check out our budget picks for some ultra-cheap cameras!) Why not use a webcam that can recognize you as well as make you look great during a video call? I start with 4K Windows Hello webcams first, if only because I really think that your appearance makes a difference in a video call. But the budget (and clearly the most popular) picks all use 1080p resolution instead.
Want more information? I’ve included a buying guide and a FAQ after the best Windows Hello webcam picks. You can also review PCWorld’s 1080p and 4K webcam buyer’s guide for recommendations on webcams without Windows Hello support.
Why you should trust me: I’ve been a technology reporter and writer for 30 years, with 10 years covering consumer technology for PCWorld alone. I’ve written about Windows Hello and supported webcams since Windows Hello launched in 2015, and have authored a separate roundup of recommendations for the best webcams based upon hands-on testing. I’ve taken this knowledge and applied it to the best picks for Windows Hello webcams, below.
Logitech Brio 4K Ultra HD Webcam – Best Windows Hello webcam overall
Pros
- 4K resolution
- Autofocus capabilities
- Adjustable field of view
Cons
- High MSRP, but can be found for less — especially right now
Why I like the Logitech Brio 4K Ultra HD Webcam
Logitech has a well-founded reputation for quality, and if you don’t believe our review below, then listen to 17,000 Amazon customers who have awarded it nearly five out of five stars. Interestingly, Logitech focuses on the webcam aspect first — the camera captures great images and great audio…and then offers Windows Hello capabilities on top of that.
The autofocusing Logitech Brio 4K supports various resolutions and frame rates, including 4K Ultra HD at 30fps, 1080p at 30- or 60fps, and 720p (HD) at 30- or 60fps. According to our review, Logitech’s RightLight 3 technology snaps photos and video in a range of lighting conditions. It can adjust the field of view from between 90 degrees to 78 degrees or 65 degrees. You will need to download the Logitech app for fine-grained control options, however.
Who should buy the Logitech Brio 4K Ultra HD Webcam
Anyone who doesn’t like entering a password or PIN but wants to look great. This webcam does it all, and it even has a three-year limited hardware warranty to back it up. This is a product you should be happy with.
Read our full
Logitech Brio 4K Ultra HD Webcam review
Dell UltraSharp 4K Webcam (WB7022) – Best 4K Windows Hello webcam
Pros
- 4K resolution
- Autofocus
- AI framing
Cons
- You’ll have to supply your own mic
Why I like the Dell UltraSharp 4K Webcam (WB7022)
Dell’s UltraSharp WB7022 webcam is similar to the Logitech Brio 4K, our best pick, but goes a bit further in terms of image quality and especially framing. Dell was one of the first out of the gate to use advanced features like automatic panning and zooming to keep you in frame if you shift in your seat. Likewise, this autofocus camera provides digital zoom and automatic HDR, cropping in and out from 90 to 78 degrees and even down to 65 degrees. The result is a webcam that is really designed make you look your best, more so than the other webcams listed in this roundup.
Dell applies HDR, temporal, and spatial noise reduction to help you look your best. There’s no mic, unfortunately, so you’ll have to use your laptop mic for that. There’s also a magnetic shutter which attaches to the front of the webcam.
Who should buy the Dell UltraSharp 4K Webcam (WB7022)
In some ways, this is a step down from the Logitech Brio 4K, in that it lacks a mic. But you’ll look better, too. If you want to look your very best and get Windows Hello capability, this should be the webcam for you.
TOALLIN 2K QHD Webcam – Best budget Windows Hello webcam
Pros
- Very inexpensive
- Privacy shutter, though a manual one
- 2K autofocus
Cons
- 84-degree field of view might not be as narrow as you’d like
Best Prices Today:
$39.99
Why I like the TOALLIN 2K QHD Webcam
At press time, Amazon was charging $39.99 for this webcam, plus a 20-percent discount coupon: that’s just $32 for a 2K, Windows Hello webcam. That’s a pretty fantastic deal, all around.
This webcam outputs up to 2,592×1,944 at 30 fps, with autofocus capabilities — something that would be a premium offering a few years ago. You’re not going to get 4K or 60Hz capabilities of this webcam, but that a 30 fps video stream is still acceptable. The photo sensor size is 1/4-inch, which isn’t bad either. The noise-cancelling mics shouldn’t disappoint you, and there’s a sliding privacy shutter, too.
Who should buy the TOALLIN 2K QHD Webcam
In a world where tariffs threaten, finding a sub-$40 webcam seems like a deal. If you share an apartment or just don’t want to remember multiple passwords, a webcam like this can be the answer.
Customers do have one word of warning: use a brightly-lit room to maximize the sensor’s ability to detect your face. That’s not really surprising, however — most cameras demand bright light for optimal performance.
NexiGo HelloCam Pro – Best budget Windows Hello webcam, runnerup
Pros
- Solid value for the price
- 1080p
- Autofocus, 60fps
Cons
- Utility software needs to be installed
Best Prices Today:
$89.99
Why I like the NexiGo HelloCam Pro
There’s a tremendous value here: Most 1080p webcams cost about $50 to $70 or so, and this webcam adds Windows Hello capability on top of that.
Otherwise, the NexiGo HelloCam Pro is a good 1080p/30fps autofocus webcam, whose other signature feature is an iris-like physical webcam shutter. (Our previous pick, the slightly cheaper $69 NexiGo HelloCam, lacked autofocus.) Once the webcam is in use, the iris opens; if turned off or disconnected, the shutter closes. The images this webcam produces are good, and the noise-cancelling mics are too. Again, the value here is that this a good all-around webcam, at a terrific price.
Who should buy the NexiGo HelloCam Pro
Budget buyers and mainstream users looking to improve upon their laptop’s 720p webcam, and who also want the added security of Windows Hello biometric security. If price matters, you can’t beat this webcam.
What to look for in a Windows Hello webcam
Windows Hello dates back to 2015, and the introduction of Windows 10 running on Microsoft’s Surface hardware. It replaces the need to type your password to log in every time you sit down at your desk, providing a speedy yet secure compromise to secure your PC.
Typically, Windows Hello is associated with depth-camera technology, which recognizes the various contours of your face, identifying you and only you. (A normal webcam doesn’t understand that it’s looking at a 3D image.) The image is then compared with a reference image which is stored during setup. The process itself is fast: It takes just a second or two for a Windows Hello webcam to recognize you, verify your identity to the PC it’s connected to via a USB cable, and log you in. Windows Hello can also read your fingerprint with a separate Windows Hello fingerprint reader, but these webcams are all you need.
1080p
The resolution of the webcam matters. Most laptops still ship with 720p webcams, and a higher-resolution webcam will make you look better than your colleagues. Some 2K and 4K webcams are becoming more affordable.
Fixed-focus versus autofocus
A worthwhile but not critical feature, autofocus will keep you in focus if you move back and forth, walk around the room, or so on. Fixed-focus webcams usually work just fine for normal use.
Auto-exposure
Most webcams will adjust their exposure for the available lighting, but superior webcams will do so in a way that makes you look well-lit and not a webcam zombie.
Noise cancellation
Running a fan in the background? Are the neighbors mowing their lawn or blowing their leaves away? A good noise-cancelling webcam with a mic will filter out these background noises.
FAQ
1.
What do I need to use a Windows Hello webcam?
The webcam, a USB cable to connect it to your PC, and a desktop or laptop with Windows 10 or Windows 11 are all you need. We’ve never seen a webcam that uses a proprietary USB cable, but you can always spend a few dollars and buy a longer one if for some reason if it’s too short.
You may need to download proprietary software from the webcam to enable more advanced features. Basic Windows Hello functionality should be plug and play, however.
2.
How do I set up a Windows Hello webcam?
After buying a webcam, make sure you have a Windows 10 or Windows 11 PC. Connect the webcam to the PC via the USB cable and that should be all you need for basic webcam functionality. (Some webcams require you to install their utility software for Windows Hello to function, however.) In the Windows 10 or Windows 11 Settings menu, search for “Set up face sign-in.” Then click the “Facial recognition (Windows Hello)” menu. You’ll first need to add a PIN code as a backup — don’t pick something too obvious.
Setting up Windows Hello simply requires your PC to “look” at you for several moments, recording your face.
From then on, just be sure that your PC is using your webcam (though it should by default). Windows Hello setup requires simply looking at the screen while the webcam looks at you and records your image.
3.
Is a Windows Hello webcam secure?
In general, yes. You shouldn’t have to worry about a rebellious teen holding up a photo they snapped of your face and logging in. Just be sure to secure your PC by logging out or setting a timeout function if you get up from your PC and walk away. You can also manually lock your PC by using the Win+L shortcut.
4.
What happens if my Windows Hello webcam doesn’t recognize me?
That can happen, over time. A beard (or lack of one), new glasses, a big hat, or something else that obscures your face can interfere with Windows Hello. You can always go to (on Windows 11) Settings> Accounts > Sign-in options and “improve recognition” — the phrase Windows uses for updating what you look like to your PC. Remember to back up Windows Hello with a PIN, like you use at your bank. (Just don’t use an obvious PIN like “1234”, as that could be an easy way to break into your PC.)
5.
How do passkeys work with Windows Hello?
Passkeys debuted in the fall of 2023 with Windows 11 22H2. Think of passkeys as a simple way to eliminate passwords on websites that support them. Technically, a passkey can use a password, PIN, or biometric identification to prove your identity to the website. In reality, though, who isn’t going to use Windows Hello?
Here’s how to use passkeys. A website or service will need to support them, but more do. Passkeys finally work with all Microsoft consumer accounts, too. Instead of trying to remember a PIN or a password, all you’ll need to do is look into the Windows Hello camera when asked. If for some reason the authentication fails, you’ll be asked for your Windows Hello PIN (assuming you set one up) as a backup.
Among various Windows sign-in options, Windows Hello Face can be said to be the most secure and instant way to log in to a device. There isn’t even a need to move a finger—just a smile will do. Despite how convenient it is, some Windows users who try to use this feature have received such an error message: We couldn’t find a camera compatible with Windows Hello Face.
If you’re also struggling with the same issue even though you’re using an infrared (IR) camera as required, this post may help you fix it.
Try these fixes
Here are the 8 fixes that have helped many users solve the Windows Hello Face not working problem.
You don’t have to try them all; just work your way down the list until you find the one that works for you.
- Ensure the feature is installed
- Update your IR camera drivers
- Uninstall the Intel(R) Imaging Signal Processor driver
- Install the FaceDriver file
- Restart Windows Biometric Service
- Run System File Checker
- Disable ESS (Enhanced Sign-in Security)
- Try the Get Help app
Fix 1 – Ensure the feature is installed
Windows Hello Face is an optional feature available in Windows 10 and 11. To utilize it properly, You need to ensure first that it has been active and installed under the optional features. Here’s how it’s done:
- Press Windows + I keys to open the settings and then select Apps.
- Click Optional features.
- Check if Windows Hello Face is in the list under Installed features. If it isn’t, click Add a feature.
(If it’s already installed, then you don’t do anything) - Scroll down the list and find Windows Hello Face. Tick the box near it and then click Install.
- Reboot your computer and check to see if Windows Hello Face can work successfully now.
If this method doesn’t work, go on and try the next fix below.
Fix 2 – Update your IR camera drivers
This issue may occur if you are using the wrong IR camera driver or it’s out of date. So you should update your camera driver to see if it fixes your problem. There are two ways you can get the right drivers for your camera: manually or automatically.
Manual driver update
You can update your camera drivers manually by going to the manufacturer’s website for your camera, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.
Automatic driver update
If you don’t have the time, patience or computer skills to update your camera drivers manually, you can, instead, do it automatically with Driver Easy. Driver Easy will automatically recognize your system and find the correct drivers for your exact camera, and your Windows version, and it will download and install them correctly.
You can update your drivers automatically with either the 7 days free trial or the Pro version of Driver Easy. It takes just 2 clicks, and you get full support and a 30-day money-back guarantee with the Pro version:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click the Activate & Update button next to the flagged device to automatically download and install the correct version of this driver.
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (You’ll need the Pro version for this – when you select Update All, you’ll get a prompt to upgrade. If you’re not prepared to purchase the Pro version yet, Driver Easy provides a 7-day trial at no cost, granting access to all Pro features like fast downloads and easy installation. No charges will occur until after your 7-day trial period ends.)
- After updating, restart your computer to take effect.
Fix 3 – Uninstall the Intel(R) Imaging Signal Processor driver
Intel(R) Imaging Signal Processor, just as the name entails, could relate to imaging devices like cameras. So if updating the camera driver doesn’t help with the “We Couldn’t Find a Camera Compatible with Windows Hello Face” problem, you can try reinstalling the driver for Intel(R) Imaging Signal Processor to see how it works for you. To do so:
- On your keyboard, press the Windows key and the R key at the same time, then type devmgmt.msc and hit Enter.
- Double-click to expand the System devices category, then double-click Intel(R) Imaging Signal Processor.
- Go to the Driver tab, and click Uninstall Device.
- Confirm the device driver uninstallation as per on-screen instructions.
- Restart your computer for the last working driver for Intel(R) Imaging Signal Processor to install by Windows.
See if the We Couldn’t Find a Camera Compatible with Windows Hello Face problem is fixed, if not, please move on.
Fix 4 – Install the FaceDriver file
This is also a solution that has worked for some people who have received the same Windows Hello Face error message. To try this solution:
- Press Windows + E keys to open the File Explorer. Copy and paste the following path into the address bar, then hit Enter.
C:\Windows\System32\WinBioPlugIns\FaceDriver
- Right-click on HelloFace.inf and select Install from the pop-up menu.
- After the file is successfully installed, restart your device and check if you can use the Windows Hello Face now.
If this trick doesn’t give you luck, try the next one.
Fix 5 – Restart Windows Biometric Service
The Windows Biometric Service is responsible for managing the Windows Hello feature and allowing client applications to access and handle biometric data. So resetting the Biometric Service may help with the Windows Hello Face not working issue. This is how it’s done:
- Press Windows + R keys to open the Run box, type services.msc in it and then click OK.
- In the Service windows, find Windows Biometric Service and right-click on it, then select Restart form the pop-up menu.
- Right-click on the Press Windows + I keys to open the settings and then select Accounts.
- Click the Sign-in options in the left panel, select Windows Hello Face and then register the Hello Face data again.
- Restart your PC and check if you can use the Windows Hello Face now.
Move on to the next fix if this one doesn’t work for you.
Fix 6 – Run System File Checker
Corrupted or damaged system files on your computer could also be the cause of the problem. To check your computer for problematic system files, you can perform a system scan.
You can always use Command Prompt to run the sfc /scannow command. To do this, follow these steps:
- Press the Windows logo key and R on your keyboard to invoke the Run box.
- On your keyboard, type cmd and press Ctrl, Shift and Enter at the same time to run Command Prompt as administrator.
- You’ll be prompted for permission. Click Yes to open Command Prompt.
- Type sfc/scannow, then press Enter.
- The System Files Checker tool will automatically scan for corrupt or missing files and fix them, if there’s any.
Restart your PC to see if the issue persists.
Fix 7: Disable ESS (Enhanced Sign-in Security)
If you can still use your camera for other activities, and Windows Hello is the only one that’s with trouble, you can try to disable the ESS to see if it helps. To do so:
- On your keyboard, press the Windows key and the I key at the same time. Select Accounts > Sign-in options.
- Toggle off the option for Sign in with an external camera or fingerprint reader.
Restart your computer and see if the Windows Hello error message is gone.
Fix 8 – Try the Get Help app
The Get Help app is a built-in Windows service that can answer your tech-support questions, provide solutions, and troubleshoot some of computer issues. If none of the above solutions work for you, you can try this app to see if it can help.
- Type Get Help in the search box on the taskbar and select it from the search results.
- Enter the problem you need to solve, then you’ll have a chat with a virtual agent who will run a troubleshooter to help you fix the Hello Face problems
That’s it – hopefully, the six fixes we have here can help you resolve your camera not compatible with the Windows Hello Face problem. If you have other solutions or ideas for this problem, please leave a comment below and share them with us!
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