Rick Akura
Werfault.exe is a Windows Error Reporting process. In this guide, you will learn how to fix high CPU usage caused by Windows problem reporting.
Many Windows 10 users have been reporting that a problematic process called “Windows Problem Reporting” has been causing significant performance drops. This happens because the process is using up an unusually high amount of CPU, slowing your computer down.
The process is also referred to as Werfault.exe, which may sound alarming to some people. Sudden processes eating up your memory are no good — in this article, you can find out what this process exactly is, and how you can get rid of the issues caused by it.
Jump to:
- What is the Windows Problem Reporting (Werfault.exe) process?
- Common Windows Problem Reporting (Werfault.exe) errors
- Guide to fix Windows Problem Reporting (Werfault.exe) errors
- Method 1: Run the System File Checker
- Method 2: Use the Windows Memory Diagnostic tool
- Method 3: Perform a Disk Cleanup
- Method 4: Scan your computer for possible viruses and malware
- Method 5: Turn Windows Problem Reporting off
What is the Windows Problem Reporting (Werfault.exe) process?
Windows Error Reporting, also referred to as Werfault.exe, is a process that handles your error reports. Whenever one of your apps crashes or runs into an issue, you can report this to Microsoft and enhance their ability to fix the issue in a future update.
Under normal circumstances, this process is not a virus or malware. However, some advanced threats can disguise themselves as the Werfault.exe process, which requires attention. Below, you can find a guide on how to scan your PC for malware, eliminating the possibility of a fake Werfault.exe existing on your device.
Common Windows Problem Reporting (Werfault.exe) errors
Even if you have a completely legitimate Windows Problem Reporting (Werfault.exe) process running on your computer, it may still be causing issues for you. We were able to collect the most common problems related to the process, making it easier to trace its source.
- Unusually high CPU usage. Perhaps the most evident issue related to this process is its high CPU usage. When your CPU is under a lot of pressure, your computer will naturally start to function slower. This can get to a level where it’s hard to perform even the most basic tasks without waiting around for everything to load.
- Corrupted or missing system files or Registry keys. If your system files or Registry keys were damaged or deleted, you may start to experience issues with Windows Problem Reporting (Werfault.exe).
- Werfault.exe Application Error. There’s always the possibility of other errors occurring concerning Werfault.exe. These issues can make using certain apps and Windows features impossible.
- Werfault.exe has encountered a problem and needs to close. We are sorry for the inconvenience. This generic Windows 10 error message can pop up and signal that you can no longer use the Windows Problem Reporting tool.
Guide to fix Windows Problem Reporting (Werfault.exe) errors
Now that we’ve taken a closer look at what the Windows Problem Reporting (Werfault.exe) process exactly is, it’s time to look for solutions. Below are several methods you can use to restore order on your computer.
Note: For some of these methods, you’re required to log in to an administrator account on your device. This is because we’ll be making changes to your system in an attempt to restore damage or change settings.
Don’t have access to an administrator account? Watch GlobalIT Resolution’s video titled “How to Create a New Administrator User Account in Windows 10.”
Let’s get started!
Method 1: Run the System File Checker
The System File Checker is a tool available in Windows 10 by default. It’s also called an “SFC scan,” and it’s your quickest way to automatically fix corrupted system files and other issues.
Here’s how to run it.
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Press the Windows + R keys on your keyboard to launch the Run utility. Type in “cmd” and press Ctrl + Shift + Enter. This is going to open the Command Prompt with administrative permissions.
- If prompted, make sure to allow the Command Prompt to make changes on your device. This means that you might need an administrator account.
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Type in the following command and press Enter: sfc /scannow.
- Wait for the System File Checker to finish scanning your computer. If it finds any errors, you’ll be able to fix them automatically through the SFC command itself, which may also fix related errors.
Method 2: Use the Windows Memory Diagnostic tool
You can attempt running the Windows Memory Diagnostic tool to solve issues related to the Windows Problem Reporting (Werfault.exe) process.
This isn’t the most reliable method, but some Windows 10 users have reported that the scan was able to identify the correct cause and offer the needed solution.
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Use the search function (available from your taskbar or by pressing the Windows + S keys on your keyboard,) to search for Windows Memory Diagnostic.
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Open the Windows Memory Diagnostic Tool from the search results.
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Click on Restart now and check for problems (recommended). This will restart your computer right away, then scan it for memory issues. Make sure you save your files and don’t have anything important open before clicking on this.
- Wait for your computer to restart. During startup, you’ll see the Windows Memory Diagnostic tool scanning your PC. If any issue is found, the tool will automatically apply a fix.
- Use your computer to determine if you still experience issues with the Windows Problem Reporting (Werfault.exe) process.
Method 3: Perform a Disk Cleanup
There is a possibility that piled-up junk on your computer might cause issues with Werfault.exe. This is because the program associated with it responds slowly due to the temporary junk files, resulting in Werfault.exe timing out.
Tip: Not everything will be caught by the Disk Cleanup tool, but it can help remove most temporary files on your computer. For more thorough cleaning, we recommend using an application such as CCleaner after Disk Cleanup.
You can clear temporary files and junk from your computer with the Disk Cleanup utility. Follow the steps below to perform a cleaning:
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Use the search function (available from your taskbar or by pressing the Windows + S keys on your keyboard,) to search for Disk Clean-up.
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Open the Disk Clean-up utility from the matching search results.
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If prompted, select the drive you want to clear and press OK. This should be the drive where Windows 10 is installed.
- Wait for the scan to complete. This might take a long time depending on the specs of your computer and the number of files you have.
- Select the type of files you want to delete under the “Files to delete” section. Here is a list of things we recommend cleaning to free up space:
- Windows Update Clean-up
- Temporary Internet Files
- Windows error reports and feedback diagnostics
- Delivery Optimization Files
- Device driver packages
- Recycle bin
- Temporary files
- Thumbnails
- Press OK and wait for the Disk Cleanup to finish. Once again, this might take a long time. Don’t turn your computer off during the process.
Method 4: Scan your computer for possible viruses and malware
We recommend checking for malware on your computer at least once every week. There is always a possibility that you clicked on a shady link or downloaded something containing malicious files. This might not be immediately obvious, and in the long run, may cause serious damage to your device and files.
If some type of malware got on your computer and tampered with Werfault.exe, it’s the reason why your errors happen.
You can use the integrated Windows Defender to combat this. It’s Windows 10’s default security solution that doesn’t cause issues and provides basic protection against most threats.
There’s also a great number of third-party antivirus software available for download, which often offers a lot more than Defender does. These applications often offer both free and paid services.
Method 5: Turn Windows Problem Reporting off
If none of the methods above seemed to fix your Werfault.exe issues, you can try disabling the Windows Error Reporting Service altogether. While this isn’t ideal, it’s most definitely going to fix your errors.
- Press and hold the Windows key on your keyboard, then hit R. This shortcut launches the Run utility.
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Write “services.msc” in the input field, then click the OK button. Doing this will bring up a new window called Services.
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Scroll down and locate the “Windows Error Reporting Service.”
- Right-click on “Windows Error Reporting Service” and choose “Properties”.
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Change the Startup type to “Disabled”.
- Press the Apply button, then the OK button.
- Restart your computer. Your device will boot up without the Windows Problem Reporting service active.
We hope this article was able to help you understand what the Windows Problem Reporting (Werfault.exe) process is and how you can get rid of its issues. If you ever notice that the process is starting to eat up your CPU again, feel free to return to this article and try our methods again!
Are you interested in learning more about Windows 10? Do you need help fixing any other Windows 10 errors and issues? You can browse our dedicated blog section and find articles about everything related to Microsoft’s groundbreaking operating system. Check our guide about werfault.exe here.
If you’re looking for a software company you can trust for its integrity and honest business practices, look no further than SoftwareKeep. We are a Microsoft Certified Partner and a BBB Accredited Business that cares about bringing our customers a reliable, satisfying experience on the software products they need. We will be with you before, during, and after all the sales.
Are you experiencing slow performance on your computer? You might be surprised to learn that Windows Problem Reporting could be the cause. When this feature consumes a high amount of CPU resources, it can significantly impact the speed and responsiveness of your system. But don’t worry, there are ways to address this issue and improve your computer’s performance.
Windows Problem Reporting is a built-in feature in Windows operating systems that allows users to report any issues or errors they encounter. It collects data about software crashes and performance problems to help Microsoft analyze and fix them. However, when this feature becomes overwhelmed or misbehaves, it can result in excessive CPU usage, leading to sluggishness and delays in your system’s operation.
If you’re experiencing Windows Problem Reporting using high CPU, you’re not alone. This issue can be caused by several factors, including software conflicts, corrupt system files, or incompatible hardware drivers. To resolve it, start by updating your Windows operating system and all device drivers. Next, perform a full system scan for malware and viruses. If the problem persists, try disabling the Windows Error Reporting service or adjusting the reporting settings. If all else fails, seek professional assistance or contact Microsoft support for further troubleshooting.
Understanding Windows Problem Reporting
Windows Problem Reporting is a feature in the Windows operating system that collects and sends error reports to Microsoft, allowing them to analyze and fix issues. These error reports help Microsoft identify software and hardware problems that users encounter and continuously improve the performance and reliability of Windows. However, some users have reported experiencing high CPU usage due to the Windows Problem Reporting process.
What Causes High CPU Usage in Windows Problem Reporting?
There can be several reasons behind the high CPU usage related to Windows Problem Reporting:
- Software Conflicts: Conflicts between different software applications running on your computer can cause the Windows Problem Reporting process to consume excessive CPU resources.
- Corrupted System Files: If certain system files essential for the functioning of Windows Problem Reporting get corrupted, it can lead to high CPU usage.
- Malware Infection: Malicious software or viruses that infect your system can interfere with various processes, including Windows Problem Reporting, leading to increased CPU usage.
- Outdated Drivers: Outdated or incompatible device drivers can sometimes cause conflicts with Windows Problem Reporting, resulting in high CPU usage.
Impact of High CPU Usage in Windows Problem Reporting
Excessive CPU usage by Windows Problem Reporting can have several negative impacts on your computer’s performance and user experience:
- Sluggish System Performance: When the CPU is overloaded with the Windows Problem Reporting process, it can slow down other tasks, making your computer run slowly and affecting overall performance.
- Increased Power Consumption: High CPU usage generates excess heat, causing your computer’s fans to work harder, resulting in increased power consumption and potentially shorter battery life on laptops.
- Unresponsive Applications: If the CPU is busy dealing with the high CPU usage caused by Windows Problem Reporting, it can make other applications unresponsive or freeze temporarily.
- Potential Data Loss: In extreme cases, where the CPU is pushed to its limits due to high CPU usage, there is a risk of data loss or system crashes if the problem is not addressed promptly.
How to Identify High CPU Usage by Windows Problem Reporting?
If you suspect that Windows Problem Reporting is causing high CPU usage on your computer, you can follow these steps to identify and confirm the issue:
- Open the Task Manager by right-clicking on the taskbar and selecting «Task Manager» from the menu.
- Select the «Processes» or «Details» tab, depending on your Windows version.
- Look for the process named «Werfault.exe» or «Windows Problem Reporting» in the list of active processes.
- If the CPU usage of this process is consistently high (above 50% or more), it indicates a potential problem.
Once you have confirmed that Windows Problem Reporting is causing high CPU usage, you can take appropriate measures to resolve the issue.
Methods to Fix High CPU Usage by Windows Problem Reporting
Here are some effective methods you can try to fix the problem of high CPU usage caused by Windows Problem Reporting:
1. Update Windows and Drivers
Make sure your Windows operating system is up to date, as Microsoft frequently releases updates that address performance issues and bugs. Similarly, update your device drivers by visiting the manufacturer’s website and downloading the latest versions compatible with your hardware.
Updating both Windows and drivers can resolve compatibility issues and improve system stability, potentially resolving the high CPU usage problem.
2. Perform a Full System Scan
Scan your computer for malware using a reputable antivirus or antimalware software. Malicious programs can interfere with various system processes, including Windows Problem Reporting, leading to high CPU usage. Remove any detected threats and perform a full system scan regularly to prevent future infections.
3. Disable Windows Error Reporting
If you find that the high CPU usage caused by Windows Problem Reporting persists, you can try disabling the Windows Error Reporting feature:
- Open the Control Panel and navigate to «System and Security.»
- Select «Action Center» and then click on «Change Action Center settings» in the left sidebar.
- Click on «Problem reporting settings» and choose «Never check for solutions» option.
- Click «OK» to save the changes.
Seek Expert Assistance
If you have tried the above methods and are still experiencing high CPU usage due to Windows Problem Reporting, it is recommended to seek assistance from a professional. An expert can perform in-depth analysis and troubleshooting to identify and resolve the underlying cause of the issue.
Remember that high CPU usage can have multiple causes, and it’s important to rule out other potential factors before concluding that Windows Problem Reporting is solely responsible for the issue.
Exploring Other Factors Related to Windows Problem Reporting High CPU
In addition to the causes and solutions mentioned earlier, there can be other factors related to Windows Problem Reporting that can contribute to high CPU usage. These factors include:
Windows Problem Reporting Service Settings
The settings of the Windows Problem Reporting service can impact its behavior and resource usage. By modifying these settings, you can potentially mitigate high CPU usage:
- Reduce the frequency of error reporting: Decreasing the frequency of error reports sent to Microsoft can help reduce the strain on CPU resources.
- Limit the number of error reports: Instead of allowing an unlimited number of reports to be sent, consider setting a limit to prevent excessive resource usage.
Application Compatibility Telemetry
Application Compatibility Telemetry is another Windows feature that collects data to improve application compatibility. However, this feature can also contribute to high CPU usage. To address this, you can:
- Disable Application Compatibility Telemetry: You can disable the Application Compatibility Telemetry feature if you find it causing high CPU usage. This can be done through the Group Policy Editor or Registry Editor.
Configuration Changes
Certain configuration changes and optimizations can help reduce the impact of Windows Problem Reporting on CPU usage:
- Adjust the reporting mode: You can change the reporting mode for Windows Problem Reporting to «Queued» or «Disabled» to minimize CPU usage.
- Disable automatic solution retrieval: Disabling the automatic retrieval of solutions for reported errors can reduce the CPU load caused by Windows Problem Reporting.
Remember to exercise caution when making changes to system settings and consult the appropriate documentation or seek expert guidance if needed.
In conclusion, high CPU usage caused by Windows Problem Reporting can impact system performance and user experience. By understanding the underlying causes and implementing the appropriate solutions or optimizations, you can alleviate this issue and ensure smoother operation of your Windows system.
Windows Problem Reporting High CPU
Windows Problem Reporting is a feature of the Windows operating system that collects and sends information about system errors, crashes, and other issues to Microsoft. However, sometimes this process can consume a significant amount of CPU resources, causing your computer to slow down.
If you are experiencing high CPU usage due to Windows Problem Reporting, there are a few steps you can take to resolve the issue:
- Update your Windows operating system to the latest version. Microsoft often releases updates and patches that address performance issues.
- Disable Windows Problem Reporting temporarily. This can be done by going to the Control Panel, clicking on System and Security, and selecting «Action Center». From there, click on «Change Action Center settings» and uncheck the option for «Problem reporting».
- Scan your computer for malware. Malicious software can sometimes cause high CPU usage. Use a reliable antivirus program to scan your system.
If these steps do not resolve the issue, it is recommended to seek professional assistance from an IT technician or contact Microsoft support for further guidance.
Key Takeaways
- Windows Problem Reporting can cause high CPU usage on your computer.
- Windows Problem Reporting is a built-in Windows feature that collects and sends error reports to Microsoft.
- High CPU usage from Windows Problem Reporting can slow down your computer and affect its performance.
- You can check if Windows Problem Reporting is causing high CPU usage through Task Manager.
- To fix high CPU usage from Windows Problem Reporting, you can disable error reporting or limit its impact.
Frequently Asked Questions
If you’re experiencing high CPU usage due to Windows Problem Reporting, you may have questions on how to resolve this issue. Here are some commonly asked questions related to Windows Problem Reporting and high CPU usage.
1. Why is Windows Problem Reporting causing high CPU usage?
Windows Problem Reporting is a feature in Windows that collects and submits information about system errors and crashes to Microsoft. When this feature is enabled and encounters errors, it can sometimes lead to high CPU usage as it processes and submits the error reports. The high CPU usage is often temporary and should subside once the error reports are submitted.
If you notice consistent high CPU usage due to Windows Problem Reporting, it may indicate a larger issue with your system or specific application errors. In such cases, troubleshooting steps may be required to resolve the underlying problem.
2. How can I reduce the high CPU usage caused by Windows Problem Reporting?
To reduce high CPU usage caused by Windows Problem Reporting, you can try the following steps:
1. Disable Windows Problem Reporting: Go to the Control Panel > Action Center > Change Action Center settings. Under the «Maintenance» section, uncheck the box next to «Check for solutions to problem reports.» This will prevent Windows Problem Reporting from collecting and processing error reports, reducing CPU usage.
2. Limit the number of error reports: You can configure Windows Problem Reporting to collect and submit error reports only for specific programs or opt to send them only when connected to an external network. This can help reduce the load on your CPU.
3. Disable error reporting for specific applications: If you notice high CPU usage specifically related to certain applications, you can disable error reporting for those applications. This will prevent Windows Problem Reporting from collecting and processing error reports for those specific programs.
4. Update your system and applications: Outdated software can sometimes lead to compatibility issues and errors that trigger high CPU usage. Make sure your operating system and applications are up to date to avoid such problems.
5. Run a malware scan: Malware infections can also cause high CPU usage. Use a reliable antivirus software to scan your system and remove any potential threats that may be contributing to the issue.
3. Can I completely disable Windows Problem Reporting?
Yes, it is possible to completely disable Windows Problem Reporting. However, keep in mind that by disabling this feature, you will not be able to submit error reports to Microsoft or receive recommended solutions for system errors. To disable Windows Problem Reporting:
1. Go to the Control Panel > Action Center > Change Action Center settings.
2. Under the «Maintenance» section, uncheck the box next to «Check for solutions to problem reports.»
Disabling Windows Problem Reporting may be suitable for users who prefer to handle troubleshooting and error resolution themselves or have alternative methods to collect and analyze error data.
4. Is there a way to limit the CPU usage of Windows Problem Reporting?
Windows Problem Reporting does not have built-in settings to limit its CPU usage directly. However, you can indirectly limit its impact on CPU usage by following the steps mentioned in question 2, such as disabling it or limiting error reports for specific programs or network connections.
If you are experiencing persistent high CPU usage due to Windows Problem Reporting, it is recommended to investigate further to identify the underlying cause. It may be necessary to troubleshoot other system components or applications that are contributing to the problem.
5. Are there any alternative error reporting tools I can use instead of Windows Problem Reporting?
Yes, there are alternative error reporting tools available that can be used instead of Windows Problem Reporting. Some popular options include:
— Third-party crash reporting software: These tools provide enhanced error reporting capabilities and allow you to customize the reporting process.
— Application-specific error reporting: Many applications have their own error reporting mechanisms built-in. These tools can provide specific information about application-related errors and crashes.
In summary, the Windows Problem Reporting process can sometimes consume a high amount of CPU resources on your computer. This can impact the performance of your system and may cause it to slow down or freeze. To address this issue, you can try disabling the Windows Error Reporting service or adjust its settings to minimize the impact on your CPU. Additionally, regularly updating your Windows operating system and keeping your drivers up to date can help prevent any compatibility issues that may contribute to the high CPU usage.
If you continue to experience high CPU usage from Windows Problem Reporting, it may be helpful to scan your system for malware or perform a clean boot to identify any conflicting applications. Remember to always exercise caution when modifying system settings or installing third-party software, as these actions can have unintended consequences and pose security risks. It’s always a good idea to consult with a professional if you are unsure about any adjustments you need to make to resolve the issue. By taking these steps, you can optimize your CPU usage and maintain the performance of your Windows computer.
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- Fixed: Windows Error Reporting (WerFault.exe) High CPU/Disk Usage
Fixed: Windows Error Reporting (WerFault.exe) High CPU/Disk Usage
By Vega | Follow |
Last Updated
Many Windows users reported that they have encountered a problem with Windows Error Reporting high CPU/Disk usage. If you are also one of them, you are at the right place. This article from MiniTool Partition Wizard will provide you with several feasible ways.
Windows Error Reporting, also known as Werfault.exe, is a process that handles error reporting. This process is not a virus or malware. However, some advanced threats masquerade as the Werfault.exe process, which is something to be aware of.
Even if you have a legitimate Windows Problem Reporting process running on your computer, it can still cause you problems like Windows Error Reporting high CPU/Disk usage. This can cause system performance issues and slow down, or even crash or freeze your computer, then you can try the fixes given below to resolve this issue.
# 1. Restart or Disable Windows Error Reporting
You can try to restart or disable the Windows Error Reporting service to solve this Windows problem reporting high disk. To do so, you can follow the steps below.
Step 1: Type services.msc in the Windows Search bar and press Enter.
Step 2: In the Services window, right-click on Windows Error Reporting Service.
Step 3: Select Stop and then wait a few seconds. Then restart the service.
Alternatively, you can double-click on Windows Error Reporting Service, and under Startup type, select Disable to disable the service.
# 2. Update Your Drivers
Outdated drivers may cause all sorts of issues on your computer like Windows Error Reporting high CPU/Disk usage. So, you should try to update your drivers to see if it can solve this problem.
Step 1: Press the Win + S key and type Device Manager in the Search box. Then press Enter.
Step 2: Expand the directory and right-click a driver to select Update Driver.
Step 3: In a pop-up window, select Search automatically for updated driver software. Then your Windows will check, download and install the latest and appropriate driver.
# 3. Scan Your System for Malware
Malware infections often cause programs and processes to use more power than usual. Therefore, we recommend you run an in-depth malware scan with an antivirus solution installed, then restart your computer and check if the problem persists.
How to Run Windows Defender Full/Quick/Custom/Offline Scan
# 4. Close Background Apps
You can try to close background apps to check if other programs running in the background are interfering with the Windows Error Reporting tool. Just right-click the taskbar and select Task Manager. Then select the program and click End task.
# 5. Run SFC and DISM
This issue can be caused due to corrupted or missing system files on your computer. Therefore, you can run SFC and DISM scans to resolve the issue. Proceed as follows:
Step 1: Open the Command Prompt as an administrator.
Step 2: Type the following command, and then press Enter: sfc/scan.
If it doesn’t help, you may need to perform a DISM scan to restore system health. Open a command prompt with administrator privileges and enter the following command:
- DISM /Online /Cleanup-image /CheckHealth
- DISM /Online /Cleanup-image /RestoreHealth
Once done, check if the Windows Error Reporting (WerFault.exe) high CPU/Disk usage error gets fixed.
# 6. Perform Disk Cleanup
Junk that accumulates on your computer can cause problems with Werfault.exe. This is because the program associated with it responds slowly due to temporary junk files causing Werfault.exe to time out.
To clean up disk space, you can read this article: 9 Ways to Clean up Disk Space in Windows 10/11
One of the methods is to upgrade the disk with the help of MiniTool Partition Wizard. If you are interested in it, you can have a try.
MiniTool Partition Wizard DemoClick to Download100%Clean & Safe
About The Author
Position: Columnist
Vega joined MiniTool as an editor after graduation. She enjoys helping people with computer problems, including disk management, data recovery, and more. She is constantly expanding her knowledge in related fields. And she will continue to bring more easy-to-understand professional articles to help people solve various problems on the PC. In her daily life, Vega enjoys hanging out with friends, shopping online and listening to music. She is someone who knows how to enjoy life.
Abnormally-high CPU usage can manifest in different ways. Few examples are a sudden increase in your computer’s fans’ workload, the system struggling with simple tasks such as opening files, and overheating. In some situations, the computer may freeze or crash and become unusable.
That is how users described their experience after encountering a problem with the Windows Problem Reporting process, also known as Werfault.exe.
If you recently had a similar issue and are looking for a way to solve it, keep reading, as the following guide covers this topic in detail.
Without further ado, let’s get straight into it.
Werfault.exe Process High CPU Usage Issue Explained
It’s worrying when a process we don’t know much about takes much of our CPU’s resources for itself, leaving not much to work with.
So, to soothe the worries before we resolve the problem, it is important to know that Werfault.exe is a dependable, included Windows procedure that cannot harm your computer in any way. Its function is mostly as the name suggests, and that is to report errors to Microsoft so that the creators can obtain more details and prevent comparable problems in the future.
However, it is known for sometimes causing a high CPU usage problem on all versions of Windows, as well as crashing and restarting which leads to disruptive error prompts showing on the user’s screen.
There are two reasons you may be experiencing the high CPU usage issue caused by this process.
- It’s pointing to a legitimate problem, such as malfunctioning software on your PC that keeps running or restarting in the background. Removing the faulty program will solve the issue, as was the case with the user who answered in this specific thread on the Microsoft forum.
- The Werfault.exe process malfunctions and keeps restarting. If this happens frequently, it can cause all CPU resources to be allocated specifically for that cause, so the PC may freeze and crash or become unacceptably slow. In this case, it’s best to disable the Windows Problem Reporting process on your PC.
Below you can find multiple methods to fix this problem, and if you don’t want the Windows Problem Reporting process running on your computer entirely, you’ll learn how to disable it.
Method 1: Uninstalling The Program Reported By Werfault.exe
It’s optimal finding the root of the problem and solving it like that rather than just disabling the Windows problem Reporting process altogether.
This can be a bit tricky to do, especially if you are a newer Windows user, but if you follow the steps below, you’ll get it done effortlessly.
Here’s what we recommend:
- Simultaneously press Windows + S on your keyboard to open the Windows Search Box.
- Type in Event Viewer and press Enter.
- Ensure Event Viewer (Local) is selected in the left sidebar menu. Then, under the Summary of Administrative Events section, expand the Error category by clicking on the + sign, as shown in the image below.
- Find the event with the most reports in the past 24 hours, and double-click it. If this has been an ongoing problem, it will be easy to find it as the number of reports for it should be substantially higher than for other events.
- Gather information about the potential perpetrator, then search your computer and uninstall/reinstall/fix that specific program.
This will fix the problem immediately, considering you’ve found the right application/program malfunctioning and being continuously reported by Windows Problem Reporting.
Method 2: Disabling Windows Problem Reporting On Your Computer
If you dislike this feature and feel it’s causing more harm than good for your computer, there are ways to disable it.
With this, the frequent error reporting and high CPU usage should also go away.
Here’s a simple way to turn off Werfault.exe on your Windows PC:
- First, right-click an empty area on your Taskbar and choose Task Manager from the list of options.
- Open the Processes tab, then find Windows Problem Reporting on the list. Right-click it and choose End Task. Open the Startup tab, see if it’s on the list there, then if it is, right-click it and select Disable.
- Press Windows + R to launch your operating system’s Run utility. In it, type in services.msc, then press the OK button.
- Click on a random process from the list, then press W on your keyboard to scroll the results down to where processes starting with that letter are.
- Find Windows Error Reporting Service, right-click it, and choose Properties.
- Expand the list of options under the “Startup type:” section, then the service’s status to Disabled. Confirm the action by clicking Apply and then OK at the bottom.
- Restart your computer for the changes to take effect.
Now the Windows Problem Reporting service will no longer start on computer boot. So, unless you manually activate it, you should no longer see the errors or high CPU use caused by it.
Method 3: Running The Windows System File Checker Tool
One of the reasons why the Windows Problem Reporting (werfault.exe) process is not functioning properly is due to file damage.
The quickest way to ensure no system files are corrupt on your computer is by running the System File Checker.
Here’s how to do that:
- Press Windows + R to open the Run utility.
- Type in cmd and press CTRL + SHIFT + ENTER to launch an elevated Command Prompt window.
- Within Command Prompt, type in sfc /scannow and press Enter. This will start the verification phase of the system scan.
- Wait until the process is complete. You should see a confirmation message that corrupt files have been found and fixed, as shown in the image below.
Restart your computer, and the problem should now be fixed.
Conclusion
The errors caused by the Windows Problem Reporting process caused a lot of frustration among members of the Microsoft community.
So far, there hasn’t been an official answer from a Microsoft representative about the problem, even though it has been frequently reported by users for years. Luckily, the tested methods listed in this guide helped many overcome it.
Hopefully, the above-mentioned solutions worked and restored your ability to use your computer without further interruptions.
Fix: WiFi Keeps Disconnecting On Windows
Understanding Windows Problem Reporting and High CPU Usage
Introduction
In the realm of operating systems, Microsoft Windows holds a significant market share. Its capability to deliver a user-friendly experience has made it a favored choice among individuals and enterprises alike. However, as with any sophisticated software, users often encounter technical challenges. One common issue that has persisted through various iterations of Windows is high CPU usage by the Windows Problem Reporting service. This article aims to explore the reasons behind high CPU usage linked to Windows Problem Reporting, how it affects performance, and practical steps to mitigate this issue.
What Is Windows Problem Reporting?
Windows Problem Reporting (WPR) is a system component designed to collect and report error information to Microsoft when software malfunctions or the operating system experiences issues. When a program crashes or behaves unexpectedly, WPR collects relevant data and prompts the user to send this information to Microsoft. This information helps Microsoft identify bugs and improve system stability and user experience.
While WPR plays a pivotal role in enhancing Windows through feedback and updates, there are times when this process can become resource-intensive, particularly with high CPU consumption.
The Causes of High CPU Usage by Windows Problem Reporting
High CPU usage by WPR can occur due to various factors:
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Frequent Crashes: If an application or process repeatedly crashes, WPR continuously attempts to collect data and report it. This loop can lead to a significant spike in CPU usage.
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Corrupted Files: Corruption in critical system files or application files can cause erroneous behavior, leading WPR to become more aggressive in gathering error reports.
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Incompatible Applications: Third-party software that conflicts with Windows can lead to excessive error generation, thereby burdening WPR.
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System Updates and Drivers: Sometimes, pending updates or faulty drivers lead to instability. As WPR tries to resolve these issues, it can cause high CPU usage.
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Malware: Infected systems can behave unpredictably, generating excessive crash reports and triggering the WPR process repeatedly.
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Configuration Issues: Certain settings or configurations within Windows can lead WPR to work harder, increasing CPU demands.
Impact of High CPU Usage
High CPU usage can severely impact overall system performance. Users may notice:
- Sluggish Performance: Applications may load slowly, and responsiveness may dwindle.
- Battery Drain: For laptop users, increased CPU activity generally leads to quicker battery depletion.
- Overheating: Elevated CPU usage can lead to overheating, which may prompt thermal throttling and reduce performance.
- System Instability: Ongoing issues with high CPU usage can lead to crashes and system instability.
Diagnosing the Issue
Before attempting to resolve the high CPU usage from Windows Problem Reporting, identifying the cause is paramount. Here are the steps to diagnose the issue:
-
Task Manager: Open Task Manager by pressing Ctrl + Shift + Esc. Check the «Processes» tab for high CPU usage relative to «WPR» or «wsappx» (the component related to Windows Store apps that occasionally interacts with WPR).
-
Event Viewer: Search for «Event Viewer» in the Start menu and analyze any recorded errors that may correlate with application crashes or system errors.
-
Reliability Monitor: This built-in Windows tool provides a timeline of system and application events, including errors. It gives a clear view of when issues began and which applications were involved.
-
Check for Updates: Make sure your Windows, applications, and drivers are up to date. Often, known bugs are resolved with patches.
-
Antivirus Scan: Conduct a full system scan to rule out malware. Trusted security software is essential in detecting and removing malicious entities.
Solutions to Reduce High CPU Usage by Windows Problem Reporting
Once the root cause of the high CPU usage is identified, steps can be taken to mitigate the problem. Here are some practical solutions:
Disabling Windows Problem Reporting
If WPR is consistently causing CPU spikes and you find it unnecessary, you can disable it:
-
Via Services:
- Press
Windows + R
, typeservices.msc
, and hit Enter. - Locate «Windows Error Reporting Service» and double-click it.
- Select «Startup type» as «Disabled».
- Click «Stop», then «OK».
- Press
-
Using Group Policy Editor (Windows Pro and Enterprise):
- Press
Windows + R
, typegpedit.msc
, and hit Enter. - Navigate to
Computer Configuration
>Administrative Templates
>Windows Components
>Windows Error Reporting
. - Double-click «Disable Windows Error Reporting» and select «Enabled».
- Press
-
Registry Edit (Advanced Users):
- Press
Windows + R
, typeregedit
, and hit Enter. - Navigate to
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsWindows Error Reporting
. - Modify or create a new DWORD (32-bit) value named
Disabled
and set it to1
.
- Press
Checking for Corrupted Files
Use the System File Checker tool to repair corrupted files:
- Open Command Prompt as an Administrator.
- Type:
sfc /scannow
and press Enter. - Wait for the process to complete, and follow any prompts that may appear.
Updating Drivers and Windows
Keeping your drivers and Windows updates current is crucial for optimal performance:
- Go to
Settings
>Update & Security
>Windows Update
. - Click on
Check for updates
and install any available updates. - To update drivers, go to
Device Manager
, right-click on any device, and chooseUpdate driver
.
Uninstalling Conflicting Software
If you’ve identified a third-party application that’s causing conflicts:
- Navigate to
Control Panel
>Programs and Features
. - Locate and uninstall the suspect application.
- Restart your computer and observe if CPU usage normalizes.
Performing a Clean Boot
A clean boot can help identify if background applications are causing high CPU usage:
- Press
Windows + R
, typemsconfig
, and hit Enter. - Under the
General
tab, select «Selective startup» and uncheck «Load startup items». - Go to the
Services
tab, check «Hide all Microsoft services», then click «Disable all». - Click «OK» and restart your computer.
Conclusion
High CPU usage by Windows Problem Reporting can lead to numerous challenges in system performance, impacting daily tasks and overall user experience. Understanding the reasons behind this issue and employing effective strategies to address it is vital for maintaining optimal system performance. Whether through simple adjustments in service settings, careful monitoring of applications, or regular maintenance such as updating software and drivers, users can significantly mitigate the frustrations associated with high CPU usage.
Ensuring regular maintenance, keeping software updated, and promptly addressing system issues will help warrant a smoother Windows experience, leading to enhanced productivity and user satisfaction. By leveraging the troubleshooting steps discussed, users can take charge of their systems, protect them from unnecessary strain, and enjoy the robust features that Windows has to offer.