Windows management agent failed to install — Ваш верный помощник с OS Windows

On May 6, 2025
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Citrix Xen Server Installation Device42

Citrix Xen Server Installation Device42 I tried the following steps with a test vm seem to work for now: 1. stop application services. 2. uninstall citrix xenserver windows management agent. 3. reboot. 4. uninstall old network drivers in device manager. 5. install citrix hypervisor guest tools. 6. reboot. 7. reconfigure nics. kind regards. tobi. Shutdown the vm, then re start vm and install «citrix xenserver windows management agent» again. Step 1: download the citrix 7.13 iso from the citrix downloads (xenapp and xendesktop 7 13.iso) step 2: create virtual machine. this virtual machine will have multi role function: delivery controller, citrix studio, directory ,license server for the purpose of this article lab. note: storefront will be installed on a separate vm. Step 1: download the citrix 7.12 iso from the citrix downloads (xenapp and xendesktop 7 12.iso) step 2: create virtual machine. this virtual machine will have multi role function: delivery controller, citrix studio, directory ,license server for the purpose of this article lab. note: storefront will be installed on a separate vm.

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When testing the latest Build of Windows 10 I got an error installing the Configuration Manager 2012 R2 client, it fails installing the Windows Update agent with the following error in the CCMSetup.log file.

“File ‘C:\WINDOWS\ccmsetup\WindowsUpdateAgent30-x64.exe’ returned failure exit code 775. Fail the installation.”

I assume a solution to this error will presented soon, but I cannot wait to get started with my testing of 10049 so installing the SCCM Client with the following command line solves at least the installation error of the Configuration Manager client.

“ccmsetup.exe /skipprereq:windowsupdateagent30-x64.exe”

Then ccmsetup.exe will skip the installation of the Windows Update Agent and continue the installation anyway. Normally I use the /Skipprereq: command to skip the installation of Silverlight on servers as I don’t want Silverlight installed on my servers. But the command line works great in this case as well.

You will then see this in the ccmsetup.log file on the client which shows that the installation of the Windows Update agent was skipped and that the installation continues.

“Item ‘x64/WindowsUpdateAgent30-x64.exe’ is excluded by the ‘/skipprereq:’ switch. Ignore it.”

God Luck with the testing of Windows 1o!

Update: SCCM 2012 SP2 and SCCM 2012 R2 Sp1 solves the problem so to solve the issue and get OSD working an upgrade is needed. If you just want the client to work and cannot upgrade now, the workaround is valid for newer releases of Windows 10 as well.

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Hi Peter,

I have seen this error before but I can’t find a reason for it. I have another task sequence that runs perfecly and it does the same things. The only thing that is different is the image, but it’s the same version.

The error starts from there:

File C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi installation failed. Error text: ExitCode: 1603

Action:

ErrorMessages:

ccmsetup 06/05/2014 13:24:45 2360 (0x0938)

Next retry in 1 minute(s)… ccmsetup 06/05/2014 13:24:46 2360 (0x0938)

C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi is Microsoft trusted. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

Running installation package

Package: C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi

Log: C:\WINDOWS\ccmsetup\Logs\client.msi.log

Properties: REINSTALL=ALL REINSTALLMODE=vmous INSTALL=»ALL» FSP=»SCCM-CONSOLE.LAB.LOCAL» CCMEVALHOUR=»13″ SMSMP=»SCCM-CONSOLE.LAB.LOCAL» SMSCACHESIZE=»20480″ SMSPROVISIONINGMODE=»1″ SMSSITECODE=»001″ CCMHTTPPORT=»80″ CCMHTTPSPORT=»443″ CCMHTTPSSTATE=»224″ SMSSLP=»SCCM-CONSOLE.LAB.LOCAL» CCMFIRSTCERT=»1″ SMSPUBLICROOTKEY=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 ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: INSTALL. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.12C909B6_5F69_4C4D_8EC3_C225C1607933. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SystemFolder.A6940213_CD40_4753_8BA2_E803376DECC3. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.A6940213_CD40_4753_8BA2_E803376DECC3. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SystemFolder.F65FD590_5BEA_48BE_8408_26F7244E8B61. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.F65FD590_5BEA_48BE_8408_26F7244E8B61. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.8AE6A59B_5597_4D75_9BFD_7F566BF56500. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SystemFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.98C5B086_7EB0_422A_B0A8_674010F525CD. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: System64Folder.4C5E03E8_F8E5_47CB_8FF4_E46FE34D35A6. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SystemFolder.FD3895C1_4398_4C8C_B697_EA56FAFF0C78. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: SmsCheckConfig. Enumerates the source for client config as specified in SMSCONFIGSOURCE and signals an abort install if a specific condition arises. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:46: CcmCheckSupportedEmbedded. Checks whether the current OS is a supported Windows Embedded Platform and sets appropriate MSI properties. ccmsetup 06/05/2014 13:25:46 2360 (0x0938)

MSI: Action 13:25:47: LaunchConditions. Evaluating launch conditions ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: SmsCheckNewRemoteTools. Check if we should install the new version of remote tools. This applies to Windows XP and above clients only. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: AppSearch. Searching for installed applications ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: ValidateProductID. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: CcmSetInstallDir64. Property action for setting installation directory for Configuration Manager Client on 64-bit platform. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: CcmSetInstallDirFromCmdLine. Property custom action for setting install directory from command line. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: CcmSetPrimaryFolder. Property action for setting target installation folder. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: FindRelatedProducts. Searching for related applications ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: CostInitialize. Computing space requirements ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: ResolveSource. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: FileCost. Computing space requirements ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: PolicyDefinitionsENUS.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: PolicyDefinitions.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: WBEM.812B0603_EFD0_4199_8B2F_F17F6A0D5261. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: CostFinalize. Computing space requirements ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: MigrateFeatureStates. Migrating feature states from related applications ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:47: SmsSwDistSetCacheDir. This custom action determines if there is an existing cache directory available or not. If not, it creates one and configures it to be used by MSI. ccmsetup 06/05/2014 13:25:47 2360 (0x0938)

MSI: Action 13:25:48: CcmSuppressReboot. Suppress machine reboot after installation. ccmsetup 06/05/2014 13:25:48 2360 (0x0938)

MSI: Action 13:25:48: CcmLookupAccountNames. Looks up the name of the Administrators group, Users group, and Creator Owner account, then sets the properties CcmAdministratorGroupName, CcmUsersGroupName, and CcmCreatorOwnerAccountName. ccmsetup 06/05/2014 13:25:48 2360 (0x0938)

MSI: Action 13:25:48: InstallValidate. Validating install ccmsetup 06/05/2014 13:25:48 2360 (0x0938)

File C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi installation failed. Error text: ExitCode: 1603

Action:

ErrorMessages:

ccmsetup 06/05/2014 13:25:49 2360 (0x0938)

Next retry in 1 minute(s)… ccmsetup 06/05/2014 13:25:50 2360 (0x0938)

C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi is Microsoft trusted. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

Running installation package

Package: C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi

Log: C:\WINDOWS\ccmsetup\Logs\client.msi.log

MSI: Action 13:26:50: INSTALL. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.12C909B6_5F69_4C4D_8EC3_C225C1607933. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SystemFolder.A6940213_CD40_4753_8BA2_E803376DECC3. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.A6940213_CD40_4753_8BA2_E803376DECC3. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SystemFolder.F65FD590_5BEA_48BE_8408_26F7244E8B61. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.F65FD590_5BEA_48BE_8408_26F7244E8B61. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.8AE6A59B_5597_4D75_9BFD_7F566BF56500. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SystemFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.98C5B086_7EB0_422A_B0A8_674010F525CD. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: System64Folder.4C5E03E8_F8E5_47CB_8FF4_E46FE34D35A6. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SystemFolder.FD3895C1_4398_4C8C_B697_EA56FAFF0C78. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:50: SmsCheckConfig. Enumerates the source for client config as specified in SMSCONFIGSOURCE and signals an abort install if a specific condition arises. ccmsetup 06/05/2014 13:26:50 2360 (0x0938)

MSI: Action 13:26:51: CcmCheckSupportedEmbedded. Checks whether the current OS is a supported Windows Embedded Platform and sets appropriate MSI properties. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: LaunchConditions. Evaluating launch conditions ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: SmsCheckNewRemoteTools. Check if we should install the new version of remote tools. This applies to Windows XP and above clients only. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: AppSearch. Searching for installed applications ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: ValidateProductID. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: CcmSetInstallDir64. Property action for setting installation directory for Configuration Manager Client on 64-bit platform. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: CcmSetInstallDirFromCmdLine. Property custom action for setting install directory from command line. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: CcmSetPrimaryFolder. Property action for setting target installation folder. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: FindRelatedProducts. Searching for related applications ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: CostInitialize. Computing space requirements ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: ResolveSource. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: FileCost. Computing space requirements ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: PolicyDefinitionsENUS.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: PolicyDefinitions.50F68C19_42FD_4094_A3C6_DF681B809B3A. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: WBEM.812B0603_EFD0_4199_8B2F_F17F6A0D5261. ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:51: CostFinalize. Computing space requirements ccmsetup 06/05/2014 13:26:51 2360 (0x0938)

MSI: Action 13:26:52: MigrateFeatureStates. Migrating feature states from related applications ccmsetup 06/05/2014 13:26:52 2360 (0x0938)

MSI: Action 13:26:52: SmsSwDistSetCacheDir. This custom action determines if there is an existing cache directory available or not. If not, it creates one and configures it to be used by MSI. ccmsetup 06/05/2014 13:26:52 2360 (0x0938)

MSI: Action 13:26:52: CcmSuppressReboot. Suppress machine reboot after installation. ccmsetup 06/05/2014 13:26:52 2360 (0x0938)

MSI: Action 13:26:52: CcmLookupAccountNames. Looks up the name of the Administrators group, Users group, and Creator Owner account, then sets the properties CcmAdministratorGroupName, CcmUsersGroupName, and CcmCreatorOwnerAccountName. ccmsetup 06/05/2014 13:26:52 2360 (0x0938)

MSI: Action 13:26:52: InstallValidate. Validating install ccmsetup 06/05/2014 13:26:52 2360 (0x0938)

File C:\WINDOWS\ccmsetup\{181D79D7-1115-4D96-8E9B-5833DF92FBB4}\client.msi installation failed. Error text: ExitCode: 1603

Action:

ErrorMessages:

ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Client installation has failed too many times. Ccmsetup will now abort. ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Sending Fallback Status Point message to ‘SCCM-CONSOLE.LAB.LOCAL’, STATEID=’313′. ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Params to send FSP message ‘5.0.7958.1000 Deployment ExitCode: 1603 Action: ErrorMessages: ‘ ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

State message with TopicType 800 and TopicId {C42565E8-DE6B-4057-A718-7351CBDFE5A7} has been sent to the FSP FSPStateMessage 06/05/2014 13:26:54 2360 (0x0938)

InstallFromManifest failed 0x80070643 ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Deleted file C:\WINDOWS\ccmsetup\ccmsetup.xml ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Deleted file C:\WINDOWS\ccmsetup\SCEPInstall.exe.download ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

CcmSetup failed with error code 0x80070643 ccmsetup 06/05/2014 13:26:54 2360 (0x0938)

Источник

Introduction

I had a case where my customer is experiencing an error on their SCOM Console when attempting to resolve an agent Pending Upgrade in Pending Management. The Agent needed to be upgraded from the SCOM 2019 Agent to the SCOM 2022 Agent. We reviewed the Log file: Agent1AgentInstall.Log located in the following directory: C:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\AgentLogs.

Discovery Wizard Error:

The Agent Management Operation Agent Install failed for remote computer Agent1.contoso.com. 


Install account: CONTOSO\SCOMAdmin 


Error Code: 80070643 


Error Description: Fatal error during installation. 


Microsoft Installer Error Description: 


For more information, see Windows Installer log file "C:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\AgentLogs\Agent1AgentInstall.log" on the Management Server.

How to fix

The MSI error highlighted below was the main cause for the installation failure:

Action start 16:18:53: _SuppressComputerReboot.
MSI (s) (AC:F0) [16:18:53:021]: Skipping action: SetIS_NETFRAMEWORK_472_OR_LATER_INSTALLED (condition is false)
MSI (s) (AC:F0) [16:18:53:021]: Doing action: LaunchConditions
Action ended 16:18:53: _SuppressComputerReboot. Return value 1.
Action start 16:18:53: LaunchConditions.
MSI (s) (AC:F0) [16:18:53:021]: Product: Microsoft Monitoring Agent – The .NET Framework 4.7.2 is required to install this application.

The .NET Framework 4.7.2 is required to install this application.
Action ended 16:18:53: LaunchConditions. Return value 3.
Action ended 16:18:53: INSTALL. Return value 3.

We also attempted a manual install and this will also show you the error:

After installing .NET Framework 4.7.2 as required for the SCOM 2022 Agent, the installation succeeded.
SCOM 2022 Agent Requirements

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