Windows cannot read the product key

Table of Contents

Cannot Read the ProductKey From the Unattend Answer File in VirtualBox

In some cases, you got the following error when trying to install a Windows VM in VirtualBox with unattended installation. The error during Windows setup appears to be caused by malformed unattended XML configuration file.

To fix the issue, you can follow the steps below:

1. Turn off the virtual machine.

2. Open the Oracle VM Virtual Manager → Right-click on the VM in the VM list, then select Show in Explorer to open the installation location of the virtual machine.

3. Inside that directory, you will find the unattended XML Source File. Please open it using your preferred text editor. The file is named ad Unattended-xxxxx.xml.

4. Scroll down to find the <ProductKey> tag. It looks strange with this empty line after <ProductKey>.

...
            <UserData>
                <ProductKey>

                    <WillShowUI>OnError</WillShowUI>
                </ProductKey>
                <AcceptEula>true</AcceptEula>
            </UserData>
...

5. We need to insert the <Key> tag as follows. You can also input your product key inside the <Key> tag if you have one. Leaving it empty will install Windows without the product key.

...
            <UserData>
                <ProductKey>
                    <Key></Key>
                    <WillShowUI>OnError</WillShowUI>
                </ProductKey>
                <AcceptEula>true</AcceptEula>
            </UserData>
...

The final XML Source File should be formatted as shown in the screenshot. Then, close and save the file.

Start the virtual machine again, and the error should be gone. The unattended installation should be started to auto-install the guest without any user interaction.

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Problem installing W11 Home… «Windows cannot read the <productkey> setting from the unattend answer file»

  • Thread starter
    Thread starter

    Pictobug

  • Start date
    Start date

Local time
12:44 PM
Posts
3
OS
Windows 11 Home




  • #1

As the title suggests, I’m having an issue installing Windows.

This is my first PC build so it’s a completely fresh install on a brand new SSD.

I previously had an issue where installing via the Windows Media download on Microsoft.com wasn’t giving me the option to install Windows 11 Home, it would only allow me to Install Windows 11 Pro (this was during installation on the «Select The Operating System You Want» page)
So, I used the Windows 11 Disc Image (ISO) and used RUFUS to create a USB. This solved my issue and gave the option to install Windows Home — all good!

But no, now, after selecting the correct OS, ticking the agreement box, selecting language, etc, I get the «Windows cannot read the <productkey> setting from the unattend answer file» message as soon as it begins installing.
I’ve looked everywhere but the majority of fixes involve Virtual Machines (??).

To help, I’ve included my PC Spec’s.

MSI MAG Z790 TOMAHAWK WI-FI
Intel i5-14600kf
32Gb DDR5 T-Force Delta 6400 RAM
Samsung 980Pro 1TB SSD
RTX 4070 Super GPU

If I had hair, I’d have pulled it all out by now, so any help would be VERY much appreciated.


My Computer



  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    i5-14600KF
    Motherboard
    MSI MAG Z790 TOMAHAWK WI-FI
    Memory
    32Gb T-Force Delta DDR5 6400
    Graphics Card(s)
    RTX 4070 12Gb
    Sound Card
    Motherboard
    Hard Drives
    Samsung 890Pro

SIW2

Well-known member

Local time
12:44 PM
Posts
2,317
OS
Win7,Win11




  • #2

Presumably rufus created the .xml file. What is in it ?

you can make one using something like this and compare to the one rufus made

Windows Answer File Generator

Below are basic settings that can be configured during and after installation. What you type will automatically be updated in the Output area.


www.windowsafg.com


My Computers



  • OS
    Win7,Win11
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7,win11
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450




  • #3

When you put the keycode in the answer file, perhaps you included a space before or after?

In the xml file, it should look similar to this

<ProductKey>W269N-WFGWX-YVC9B-4J6C9-T83GX</ProductKey>

Can you open the xml file and look? Right click on it in File Explorer…Open with…Notepad

Last edited:


My Computers



  • OS
    Windows 11 Pro 24H2 26100.3915
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570

  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot

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2:44 PM
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5,730
Location

Athens

OS
Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC




  • #4

If you get the option «I don’t have an installation key», use that and select the correct version Home or Pro. After installation Windows should either activate automatically (you have a digital license) or you should be able to provide a valid key to activate.


My Computers



  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 — High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280×800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19″ LCD TV via VGA
    Screen Resolution
    1440×900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Local time
6:44 AM
Posts
4,202
Location

Texas, USA

OS
Win11 Pro 24H2




  • #5

A couple of quick questions:

1) What version of Windows are you installing? Be specific and include the source if you can. For example, «I am installing Windows 11 24H2 26100.560» or «I am installing Windows 23H2 using an ISO image downloaded using the Media Creation Tool».

2) Did you add an answer file of your own or is this simply media created using Rufus with nothing else added or modified?


My Computers



  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU — Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5″ SSD
    1 x 4TB 2.5″ SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e

  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

Local time
1:44 PM
Posts
4
OS
Windows 11




  • #6

I have similiar problem on the older HP Desktop. When this message is displayed, when I click OK or close the window — installation is stopped.
1. I am installing Windows 11 23H2 version from Download Windows 11
2. I am using Rufus 4.5 version
3. Media created using Rufus — just ticked no TPM
4. Even copied unattend.xml file to the USB root directory
I am attaching the file.


My Computer



  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP

Local time
2:44 PM
Posts
5,730
Location

Athens

OS
Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC




  • #7

Why use an unattend.xml file? I would try without it and manually reply to any questions. When asked for a Windows key, either type it manually or select I don’t have a key and then the proper version (Home or Pro). To create a local user stay disconnected from the internet (don’t connect to the Wi-Fi or the LAN cable) and at first screen press SHIFT+F10 to open a Command Prompt. Execute the command oobe\bypassnro which will unhide the «I don’t have internet» option and restart the computer. Upon restart go though the initial configuration (Region, Language etc) and at the network screen click on «I don’t have internet». This will warn you that you will be missing some «features», ignore that and proceed with «limited functionality» to create a local account. Of course you are not missing anything, after login to the local account you can use a Microsoft account to use the extra features, but be careful not to convert your local account to Microsoft (use for this app only). For anything else ask us or consult the relevant threads.


My Computers



  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 — High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280×800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19″ LCD TV via VGA
    Screen Resolution
    1440×900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Local time
1:44 PM
Posts
4
OS
Windows 11




  • #8

Unattend.xml — it is/was one of the possibilities to install Win11 without TPM 2.0 on older equipment.


My Computer



  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP

Local time
2:44 PM
Posts
5,730
Location

Athens

OS
Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC




  • #9

Unattend.xml — it is/was one of the possibilities to install Win11 without TPM 2.0 on older equipment.

Make your life easier. Just use Rufus to create the USB flash drive. It will detect it is a Windows 11 ISO and on clicking to begin it will prompt you if you want to bypass compatibility checks. Just select all the options, if I remember correctly, latest versions include allowing you to create a local account.


My Computers



  • OS
    Windows 11 Pro 23H2 (build 22631.4249) test laptop, Windows 11 Pro v24H2 (build 26100.3915) main PC
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 — High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280×800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v24H2 (build 26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19″ LCD TV via VGA
    Screen Resolution
    1440×900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Local time
1:44 PM
Posts
4
OS
Windows 11




  • #10

Sure :). Please, be so kind and read my earlier post #6.


My Computer



  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP




  • #11

I suspect either an issue with the iso file itself, your flash drive, OR with maybe a glitch with Rufus (Rare but not impossible. Rufus is very dependable). I would start over. Download your iso here:

Scroll down to where it says «Download Windows 11 Disk Image x64» Select «multi-edition iso»
This multi-edition iso will give a list and let you select which version of Windows to install.

Then use Rufus again to create your install media making sure to select the option to disable all the compatibility checks.


My Computers



  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560×1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I’m too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Motherboard
    stock Dell
    Memory
    24 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560×1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender




  • #12

I have similiar problem on the older HP Desktop. When this message is displayed, when I click OK or close the window — installation is stopped.
1. I am installing Windows 11 23H2 version from Download Windows 11
2. I am using Rufus 4.5 version
3. Media created using Rufus — just ticked no TPM
4. Even copied unattend.xml file to the USB root directory
I am attaching the file.

Don’t do your step 4. Rufus will do it.


My Computers



  • OS
    Windows 11 Pro 24H2 26100.3915
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift SF114-34
    CPU
    Pentium Silver N6000 1.10GHz
    Memory
    4GB
    Screen Resolution
    1920 x 1080
    Hard Drives
    SSD 2TB
    Cooling
    fanless
    Internet Speed
    150 Mbps
    Browser
    Brave
    Antivirus
    Webroot Secure Anywhere
    Other Info
    System 3

    ASUS T100TA Transformer
    Processor Intel Atom Z3740 @ 1.33GHz
    Installed RAM 2.00 GB (1.89 GB usable)
    System type 32-bit operating system, x64-based processor

    Edition Windows 10 Home
    Version 22H2 build 19045.3570

  • Operating System
    Windows 11 Pro 23H2 22631.2506
    Computer type
    Laptop
    Manufacturer/Model
    HP Mini 210-1090NR PC (bought in late 2009!)
    CPU
    Atom N450 1.66GHz
    Memory
    2GB
    Browser
    Brave
    Antivirus
    Webroot

Local time
6:44 AM
Posts
4,202
Location

Texas, USA

OS
Win11 Pro 24H2




  • #13

Forget Rufus . I know that sounds harsh and I have absolutely nothing against Rufus. What I am simply saying is that if media created using Rufus is not working for you, there are other ways. Sometimes it’s best to simply try something completely different that will work for sure.

I am willing to take the time to create a customized answer file for you and provide step-by-step directions for creating bootable media, if you so wish. But I will only take the time to do this if you are really interested, so do let me know.

NOTE: I have noticed that 24H2 has a new requirement for creating bootable media on 2 partitions. If you use a single FAT32 or NTFS partition on your installation media (or you use an ISO image), then no change is needed. If you create your installation media using 2 partitions (a small FAT32 partition and a larger NTFS partition) then the method used for previous versions of Windows will no longer work. You need to make a small change to allow 24H2 to install from such media. Took me a little while to figure this out, but I have this working with 100% reliability now.

If you want to proceed, please answer these questions:

1) What edition of Windows do you want to install (Home, Pro, etc.)?

2) What do you want the unattended answer file to do? Do you want it to bypass the Windows 11 requirements such as TPM, CPU requirements, etc. only? Do you also want it to create a local user account for you?

3) Do you want it to do anything else (supply the time zone, language settings, etc.) to make a truly unattended Windows installation or do you not want that?

4) If you DO want the answer file to create a local user account, what username would you like to use? I need both the abbreviated and full name that you want to use. For example, I often use «WinUser» with a full name of «Windows User» for generic installation. Otherwise I use «hanness» and «Hannes Sehestedt». Note that the full name is optional and can be omitted. Also, do you want a default password? I usually set my answer files to create a password of «Password1» and then I change it after setup. A blank password (no password) is also acceptable.


My Computers



  • OS
    Win11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self-built
    CPU
    Intel i7 11700K
    Motherboard
    ASUS Prime Z590-A MB
    Memory
    64GB (Waiting for warranty replacement of another 64GB for 128GB total)
    Graphics Card(s)
    No GPU — Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe SSD
    1 x 2TB NVMe SSD
    1 x 4TB NVMe SSD
    3 x 512GB 2.5″ SSD
    1 x 4TB 2.5″ SSD
    5 x 8TB Seagate Barracuda HDD
    PSU
    Corsair HX850i
    Case
    Corsair iCUE RGB 5000X mid tower case
    Cooling
    Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Home Computer Specifications, Configuration, and Usage Notes General Specifications ASUS Prime Z590-A motherboard, serial number M1M0KC222467ARP Intel Core i7-11700K CPU (11th Gen Rocket Lake / LGA 1200 Socket) 128GB Crucial Ballistix RGB DDR4 3200 MHz DRAM (4 x 32GB) Corsair iCUE RGB 5000X mid tower case Noctua NH-D15 chromax.black CPU cooler Noctua NF-S12A chromax.black.swap case fans (Qty. 7) & Corsair LL-120 RGB Fans (Qty. 3)
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    The five 8TB drives and three 512GB SSDs are part of a DrivePool using StableBit DrivePool software. The three SSDs are devoted purely to caching for the 8TB drives. All of the important data is stored in triplicate so that I can withstand simultaneous failure of 2 disks.

    Networking: 2.5Gbps Ethernet and WiFi 6e

  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

Local time
1:44 PM
Posts
4
OS
Windows 11




  • #14

I suspect either an issue with the iso file itself, your flash drive, OR with maybe a glitch with Rufus (Rare but not impossible. Rufus is very dependable). I would start over. Download your iso here:

Scroll down to where it says «Download Windows 11 Disk Image x64» Select «multi-edition iso»
This multi-edition iso will give a list and let you select which version of Windows to install.

Then use Rufus again to create your install media making sure to select the option to disable all the compatibility checks.

You found a solution! All my attempts 6 or 7 were made with flash drives from the same manufacturer. At the end I tried to change to different and… success! Thank you for your help.


My Computer



  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP




  • #15

I learned the hard way myself about the truth of flash drives, especially when it comes to making bootable media. Stay far, far away from the cheap no-name (or unknown name) ones. I’ve got some Sandisk drives here I’ve used for years and written many isos to.


My Computers



  • OS
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560×1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External drives 512gb Samsung m.2 sata+1tb Kingston m2.nvme+ 4gb Solidigm nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I’m too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26100.3775
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Motherboard
    stock Dell
    Memory
    24 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560×1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender

Similar threads

  • Windows Support Forums

  • Installation, Updates and Activation

Windows Cannot Read the Product Key

If you’re trying to install Windows 10 and you’re getting an error message that says “Windows cannot read the product key,” don’t panic. This is a relatively common problem, and there are a few simple things you can do to fix it.

In this article, we’ll walk you through the steps to troubleshoot the issue and get Windows 10 installed on your computer. We’ll also provide some tips on how to prevent this problem from happening in the future.

So if you’re ready to get started, let’s dive in!

Problem Solution
Windows cannot read the product key
  • Make sure that the product key is valid.
  • Try entering the product key again.
  • Reinstall Windows.
  • Contact Microsoft support for help.

What is a product key?

A product key is a unique alphanumeric code that is used to activate Microsoft software. It is typically found on a sticker or label attached to the physical media (such as a CD or DVD) that you use to install the software. However, it can also be found in the electronic product activation (EPA) email that you receive when you purchase a digital copy of the software.

Product keys are used to verify that you have a genuine copy of the software and to prevent unauthorized use. When you install a piece of software, you will be prompted to enter the product key. If you enter a valid product key, the software will be activated and you will be able to use all of its features.

If you do not have a valid product key, you may be able to use the software in a limited capacity, but you will not be able to access all of its features. In some cases, you may not be able to install the software at all.

Why might Windows not be able to read the product key?

There are a number of reasons why Windows might not be able to read the product key. Some of the most common reasons include:

  • The product key is invalid. If you have a counterfeit or illegally obtained copy of Windows, the product key may not be valid.
  • The product key is not entered correctly. Make sure that you are entering the product key exactly as it appears on the sticker or label.
  • The product key is damaged. If the product key is scratched or damaged, it may not be able to be read by Windows.
  • The product key is not supported by Windows. The product key may be for a different version of Windows than the one you are trying to install.
  • Windows is not properly installed. If Windows is not properly installed, it may not be able to read the product key.

If you are having trouble activating Windows, there are a few things you can try. First, make sure that you are entering the product key correctly. If you are still having trouble, you can try reinstalling Windows. If that does not work, you can contact Microsoft support for help.

A product key is an important part of Microsoft software. It is used to verify that you have a genuine copy of the software and to prevent unauthorized use. If Windows cannot read the product key, you may not be able to use the software in a full capacity. There are a number of reasons why this might happen, but the most common reasons are that the product key is invalid, damaged, or not supported by Windows. If you are having trouble activating Windows, there are a few things you can try, such as reentering the product key, reinstalling Windows, or contacting Microsoft support.

How to troubleshoot Windows not being able to read the product key

If Windows cannot read your product key, you may not be able to activate Windows or install certain updates. Here are some steps to troubleshoot the issue:

1. **Check if your product key is valid.** The first thing you should do is check if your product key is valid. You can do this by going to **Settings** > **System** > **Activation**. If your product key is not valid, you will see a message that says “Windows is not activated.”
2. **Make sure you are entering the product key correctly.** If your product key is valid, but you are still getting an error message, make sure you are entering the product key correctly. The product key is a 25-character alphanumeric code. Be sure to type the product key exactly as it appears on the sticker.
3. **Try entering the product key in Safe Mode.** If you are still having trouble, try entering the product key in Safe Mode. To do this, restart your computer and press the **F8** key repeatedly until you see the **Advanced Boot Options** menu. Select **Safe Mode** and then click **Enter**. Once you are in Safe Mode, try entering the product key again.
4. **Reinstall Windows.** If you have tried all of the above steps and you are still having trouble, you may need to reinstall Windows. Before you do this, make sure you back up your data. To reinstall Windows, go to **Settings** > **Update & Security** > Recovery. Under Reset this PC, click Get Started. You will then be given the option to keep your files or to delete them. Select the option that you prefer and then follow the on-screen instructions to reinstall Windows.

What to do if you can’t resolve the issue

If you have tried all of the above steps and you are still unable to resolve the issue, you may need to contact Microsoft support. You can contact Microsoft support by going to https://support.microsoft.com/contactus.

When you contact Microsoft support, be sure to have the following information ready:

  • The version of Windows you are using
  • The product key for your copy of Windows
  • The error message you are receiving

Microsoft support will be able to help you troubleshoot the issue and resolve it.

Q: Windows cannot read the product key. What should I do?

A: There are a few things you can try if Windows cannot read your product key.

1. Make sure you are entering the product key correctly. The product key is a 25-character alphanumeric code that is usually found on a sticker on the inside of your computer’s case. Be sure to type the key in carefully, and make sure that you are not missing any characters.
2. Try entering the product key in a different way. Windows can sometimes have trouble reading the product key if it is entered in all lowercase letters. Try entering the key in all uppercase letters, or vice versa. You can also try entering the key using the Num Lock key on your keyboard.
3. Try reinstalling Windows. If Windows still cannot read the product key, you may need to reinstall Windows. This will delete all of your personal data, so be sure to back up your files before you begin.

Q: I have a new computer, but I don’t have a product key. Can I still install Windows?

A: Yes, you can still install Windows without a product key. However, you will not be able to personalize your Windows installation, and you will see a watermark on your desktop that says “Activate Windows.”

Q: I lost my product key. Can I get a replacement?

A: Yes, you can get a replacement product key from Microsoft. To do this, you will need to provide proof of purchase for your Windows license. You can find proof of purchase on your original Windows packaging, or in your email receipt.

Q: I bought a used computer that came with Windows installed. The computer doesn’t have a product key. Can I use my own product key?

A: No, you cannot use your own product key on a computer that came with Windows pre-installed. The product key that came with the computer is specific to that computer, and it cannot be used on any other computer.

Q: I’m trying to activate Windows, but I keep getting an error message. What should I do?

A: There are a few things you can try if you are getting an error message when you try to activate Windows.

1. Make sure you are entering the product key correctly. The product key is a 25-character alphanumeric code that is usually found on a sticker on the inside of your computer’s case. Be sure to type the key in carefully, and make sure that you are not missing any characters.
2. Try entering the product key in a different way. Windows can sometimes have trouble reading the product key if it is entered in all lowercase letters. Try entering the key in all uppercase letters, or vice versa. You can also try entering the key using the Num Lock key on your keyboard.
3. Try reinstalling Windows. If Windows still cannot read the product key, you may need to reinstall Windows. This will delete all of your personal data, so be sure to back up your files before you begin.
4. Contact Microsoft support. If you have tried all of the above steps and you are still getting an error message, you can contact Microsoft support for help.

Q: I’m not sure if my Windows installation is activated. How can I check?

A: There are a few ways to check if your Windows installation is activated.

1. Open the Settings** app.
2. Click System**.
3. Click About**.
4. Under Windows activation, you will see a status message that indicates whether your Windows installation is activated.

You can also check the activation status by typing the following command in the Command Prompt window:

slmgr.vbs -dlv

The output of this command will show you the activation status of your Windows installation.

In this blog post, we discussed the issue of Windows not being able to read the product key. We explored the different causes of this issue and provided solutions for each one. We also provided tips on how to prevent this issue from happening in the future.

We hope that this blog post has been helpful. If you have any other questions about Windows product keys, please feel free to contact us.

Key takeaways:

  • Windows not being able to read the product key can be caused by a variety of factors, including a corrupted product key file, a missing or incorrect product key, or a problem with the Windows activation server.
  • To fix this issue, you can try repairing the product key file, entering the product key again, or reinstalling Windows.
  • You can also prevent this issue from happening in the future by making sure that you have a valid product key and that you are entering it correctly.

Author Profile

Hatch, established in 2011 by Marcus Greenwood, has evolved significantly over the years. Marcus, a seasoned developer, brought a rich background in developing both B2B and consumer software for a diverse range of organizations, including hedge funds and web agencies.

Originally, Hatch was designed to seamlessly merge content management with social networking. We observed that social functionalities were often an afterthought in CMS-driven websites and set out to change that. Hatch was built to be inherently social, ensuring a fully integrated experience for users.

Now, Hatch embarks on a new chapter. While our past was rooted in bridging technical gaps and fostering open-source collaboration, our present and future are focused on unraveling mysteries and answering a myriad of questions. We have expanded our horizons to cover an extensive array of topics and inquiries, delving into the unknown and the unexplored.

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The problem

How to fix

How to fix «Windows cannot read the ProductKey…»

1. Turn off the virtual machine

How to fix

How to fix «Windows cannot read the ProductKey…»
How to fix

How to fix «Windows cannot read the ProductKey…»

2. Click on «Settings»

How to fix

How to fix «Windows cannot read the ProductKey…»

3. On the left, click on «System» and disable the «Floppy» option

How to fix

How to fix «Windows cannot read the ProductKey…»

4. Go back to the «General» settings, click on «Advanced,» and locate the «Snapshot Folder» settings of your virtual machine

How to fix

How to fix «Windows cannot read the ProductKey…»

5. Open this folder and delete the «Unattended-…….» file (as shown in the image)

How to fix

How to fix «Windows cannot read the ProductKey…»

6. Done

How to fix

How to fix «Windows cannot read the ProductKey…»

Download Windows Speedup Tool to fix errors and make PC run faster

When trying to install Windows on a VirtualBox Virtual Machine we encountered an error that says that the VirtualBox cannot read the product key. Due to this, the installation process fails to go beyond the Setup is starting’ process. In this post, we are going to talk about this issue and see what you can do to resolve it.

Windows cannot read the <ProductKey> setting from the unattended answer file.

VirtualBox cannot read the product key

If the VirtualBox cannot read the product key, follow the solutions mentioned below.

  1. Delete the unattended configuration file
  2. Make changes to the VM’s configuration
  3. Download a new ISO file and create a new VM
  4. Make sure that the Windows native hypervisor is off

Let us talk about them in detail.

1] Delete the unattended configuration file

First, we will delete the configuration file related to your virtual machine, as it is possible that the files are corrupted or misconfigured. Do keep in mind that this will not delete your personal files, just the files containing the VM’s configuration information. To do so, follow the steps mentioned below.

  1. First of all, power off the virtual machine by right-clicking on the machine and selecting Stop.
  2. Now, again right-click on the machine and select Settings.
  3. Switch to Expert mode.
  4. Go to the Advanced tab, and copy the location of the Snapshot Folder.
  5. Open File Explorer and paste the location in the address bar.
  6. Now, delete all the unattended configuration files.
  7. Go to System > Motherboard, select Floppy from the Boot Order, and then untick it.
  8. Finally, click on Ok.

Once done, start the virtual machine and see if you are able to go beyond the setup screen. If you again receive the error message, delete the unattended files as mentioned earlier one more time, and then go to the next solution.

2] Make changes to the VM’s configuration

You may encounter this issue if the virtual machine’s configuration is improper. So, we need to make some changes to your VM’s settings and see if the issue is resolved. In order to do so, follow the steps mentioned below.

  1. In VirtualBox, right-click on the VM, and click on Settings.
  2. Now, go to System > Processor and make sure that the CPU is at least 2 and the Execution cap is 100%. Also, make sure that the Enable PAE/NX is checked.
  3. Go to Display > Screen, check if Enable 3D Acceleration is enabled, and increase Video Memory to 256.
  4. Click on Storage, from the Storage device, select the Unattended storage device, and then click on the Remove button. And then from the Attributes section placed on the right section, tick Live CD/DVD.

After saving all the changes we asked you to make earlier, then, check if the issue is resolved.

3] Download a new ISO file and create a new VM

You may encounter this issue if the ISO file that you are using is corrupted. So, in order to resolve it, we recommend you delete the file that you are using and then download a fresh copy from the official Microsoft website. Once you have downloaded the ISO file, follow the steps mentioned below to create the virtual machine.

  1. In VirtualBox, click on New, and then start creating the machine normally.
  2. When you reach the screen where you are required to select the ISO file, do not select it, and move forward.
  3. After creating the machine, right-click on it, and click on Settings.
  4. Go to Storage > Attributes, and then click on the Disk icon.
  5. Now, select Choose a disk file, navigate to the location where you have kept the new ISO file, and then add it.
  6. Finally, start the virtual machine and try installing the operating system.

Hopefully, you will be able to install the disk without any issues.

4] Make sure that the Windows native Hypervisor is off

You need to ensure that the native Hypervisor of Windows, that is, Hyper-V is disabled as that can interfere with VirtualBox and cause peculiar issues. To do so, follow the steps mentioned below.

  1. Open Control Panel.
  2. Change the View by to Large icons.
  3. Now, go to Programs and Features > Turn Windows features on or off.
  4. Untick Hyper-V and click on Ok; wait for the feature to get uninstalled.
  5. Reboot your computer.

Once your computer starts back up, you must check if the issue is resolved.

Hopefully, you can resolve the issue using the solutions mentioned in this post.

Read: Test drive Windows 11 in VirtualBox – Detailed screenshot guide

How to fix Windows product key errors on VirtualBox?

If you encounter a Windows product key error on VirtualBox, you need to delete the unattended configuration file and then make some changes to the configuration of your machine. Additionally, we need to check if Hyper-V (Windows Hypervisor) is enabled, if it is enabled, we might have to disable it. In order to do all this, we recommend you follow the solutions mentioned earlier.

Read: How to speed up a VirtualBox Virtual Machine and make it run faster

Why the Product key is not working?

If you are entering a product key and it’s not working, check if it has been used on a different device or if it has surpassed the allowed limit of devices as per the purchased license. Go through the documentation to find out if that’s the case. If not, you can contact Microsoft Support here on microsoft.com and raise a dispute.

Also Read: Fix VirtualBox Installer Installation failed error.

Yusuf is an Engineering graduate from Delhi. He has written over 1000 technical articles and has knowledge of programming languages including Java, and C++, and technologies such as Oracle 12C and MsSQL. Troubleshooting Windows is his favorite past-time.

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