Windows 7 location is not available

Applies ToWindows 7 Service Pack 1 Windows 7 Enterprise Windows 7 Home Premium Windows 7 Professional Windows 7 Ultimate Windows 7 Starter Windows Server 2008 R2 Service Pack 1 Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Standard Windows Server 2008 R2 Foundation Windows Server 2008 R2 for Itanium-Based Systems

Symptoms

Consider the following scenario:

  • You have a Windows 7 or Windows Server 2008 R2 computer that supports the sleep and resume functionality and joined to a domain.

  • You access a mapped network drive from Explorer on a Windows 7 or Windows Server 2008 R2 computer.

  • You put the computer to sleep and wake the computer again after some time.

In this situation, you cannot access the mapped network drive for a short time, and you cannot save open Microsoft Office files (Word, Excel) within the first 30 seconds after you resume from hiberation. Additionally, you may receive error messages such as the following:

Location is not available.

Can’t Access x:\

The specified network name is no longer available.

The local device name is already in use.

This connection has not been restored.

Cause

This issue occurs because the Server Message Block (SMB) session is deleted on the server-side.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a «Hotfix download available» section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The «Hotfix download available» form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

This hotfix introduces a new registry key.

Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LanmanWorkstation\ParametersName: InvalidFileServerCacheLifeTimeType: REG_DWORDDefault value: 30 (seconds)Max value: 30

In order to reduce the time of the unavailable network share or drive mapping, you can set a lower value, such as 10 seconds.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes Important Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under «Windows Server 2008 R2» on the page. Always refer to the «Applies To» section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760 1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the «Additional file information for Windows 7 and for Windows Server 2008 R2» section. MUM,MANIFEST, and the associated security catalog (.cat) files, are very important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Mrxsmb20.sys

6.1.7601.22552

97,280

27-Dec-2013

00:57

x86

Mrxsmb.sys

6.1.7601.22552

123,904

27-Dec-2013

00:57

x86

For all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File name

File version

File size

Date

Time

Platform

Mrxsmb20.sys

6.1.7601.22552

128,000

27-Dec-2013

01:11

x64

Mrxsmb.sys

6.1.7601.22552

158,720

27-Dec-2013

01:12

x64

For all supported IA64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Mrxsmb20.sys

6.1.7601.22552

311,296

27-Dec-2013

00:36

IA-64

Mrxsmb.sys

6.1.7601.22552

368,640

27-Dec-2013

00:36

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the «Applies to» section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 7 and Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File property

Value

File name

X86_abaa44b3d9e247fc3b1c78e2ce9dc4e1_31bf3856ad364e35_6.1.7601.22552_none_93e2c51c3d55a8e3.manifest

File version

Not applicable

File size

1,043

Date (UTC)

27-Dec-2013

Time (UTC)

07:45

Platform

Not applicable

File name

X86_f4a50e095c6fd835a660ffcdde235413_31bf3856ad364e35_6.1.7601.22552_none_29929b2161d9426d.manifest

File version

Not applicable

File size

736

Date (UTC)

27-Dec-2013

Time (UTC)

07:45

Platform

Not applicable

File name

X86_microsoft-windows-s..achelifetime-regkey_31bf3856ad364e35_6.1.7601.22552_none_61bf0e4e476bab30.manifest

File version

Not applicable

File size

1,425

Date (UTC)

27-Dec-2013

Time (UTC)

02:29

Platform

Not applicable

File name

X86_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.22552_none_8d3ea3600147f35b.manifest

File version

Not applicable

File size

4,035

Date (UTC)

27-Dec-2013

Time (UTC)

02:33

Platform

Not applicable

File name

X86_microsoft-windows-smbminirdr_31bf3856ad364e35_6.1.7601.22552_none_81f51af9c89f8188.manifest

File version

Not applicable

File size

4,757

Date (UTC)

27-Dec-2013

Time (UTC)

02:30

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7

File property

Value

File name

Amd64_0c6dfe77174838179a6f490b5454b4cb_31bf3856ad364e35_6.1.7601.22552_none_4f35f867fbdd3dc7.manifest

File version

Not applicable

File size

1,049

Date (UTC)

27-Dec-2013

Time (UTC)

07:45

Platform

Not applicable

File name

Amd64_1669f6aaedff63937fd2667bdc42a543_31bf3856ad364e35_6.1.7601.22552_none_d3f35187c3151572.manifest

File version

Not applicable

File size

740

Date (UTC)

27-Dec-2013

Time (UTC)

07:45

Platform

Not applicable

File name

Amd64_microsoft-windows-s..achelifetime-regkey_31bf3856ad364e35_6.1.7601.22552_none_bddda9d1ffc91c66.manifest

File version

Not applicable

File size

1,427

Date (UTC)

27-Dec-2013

Time (UTC)

02:52

Platform

Not applicable

File name

Amd64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.22552_none_e95d3ee3b9a56491.manifest

File version

Not applicable

File size

4,039

Date (UTC)

27-Dec-2013

Time (UTC)

02:57

Platform

Not applicable

File name

Amd64_microsoft-windows-smbminirdr_31bf3856ad364e35_6.1.7601.22552_none_de13b67d80fcf2be.manifest

File version

Not applicable

File size

4,761

Date (UTC)

27-Dec-2013

Time (UTC)

02:54

Platform

Not applicable

Additional files for all supported IA64-based versions of Windows Server 2008 R2

File property

Value

File name

Ia64_7dc546cd4e9e4aca3da6ce943ee5fb9c_31bf3856ad364e35_6.1.7601.22552_none_eb81cdf175100c39.manifest

File version

Not applicable

File size

1,046

Date (UTC)

27-Dec-2013

Time (UTC)

07:44

Platform

Not applicable

File name

Ia64_ea5f6562ac7ec65e314657dec93c3ad1_31bf3856ad364e35_6.1.7601.22552_none_771b328eb32c406d.manifest

File version

Not applicable

File size

738

Date (UTC)

27-Dec-2013

Time (UTC)

07:44

Platform

Not applicable

File name

Ia64_microsoft-windows-s..achelifetime-regkey_31bf3856ad364e35_6.1.7601.22552_none_61c0b2444769b42c.manifest

File version

Not applicable

File size

1,426

Date (UTC)

27-Dec-2013

Time (UTC)

02:22

Platform

Not applicable

File name

Ia64_microsoft-windows-smb20-minirdr_31bf3856ad364e35_6.1.7601.22552_none_8d4047560145fc57.manifest

File version

Not applicable

File size

4,037

Date (UTC)

27-Dec-2013

Time (UTC)

02:26

Platform

Not applicable

File name

Ia64_microsoft-windows-smbminirdr_31bf3856ad364e35_6.1.7601.22552_none_81f6beefc89d8a84.manifest

File version

Not applicable

File size

4,759

Date (UTC)

27-Dec-2013

Time (UTC)

02:22

Platform

Not applicable

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How to fix location is not available on Windows 10? Here is a quick overview of the effective methods. 

Workable Solutions Step-by-step Troubleshooting
Important. Restore data from inaccessible hard drive first When the hard drive is inaccessible, restore data from the hard drive at first to avoid any data loss…Full steps
Fix 1. Add authenticated users You can fix the inaccessible drive by adding an authenticated user. Locate the drive or folder…Full steps
Fix 2. Take the ownership of the drive Right-click on the inaccessible hard drive, and choose «Properties».  Click «Security» > «Advanced»…Full steps
Fix 3. Run CHKDSK command  If your file system goes wrong, you can use CHKDSK commands to fixing file system errors…Full steps
Fix 4. Decrypt the file or folder If the encrypting file system goes wrong, you can’t access it. You should decrypt the file or folder…Full steps
  • «Location is not available. X:\ is not accessible. The volume does not contain a recognized file system. Please make sure that all required file system drivers are loaded and that the volume is not corrupted.»
  • «Location is not available.  X:\ is not accessible. Access is denied

Drive is not accessible access is denied error

When you access a hard drive or an external hard drive in Windows 10/8/7, you may encounter «the location is not available» problem, which means that your hard drive is inaccessible. You can’t read or change a file or folder in it. But don’t panic. You will learn several ways to fix Windows 10 location is not available, access is denied error in this how-to article.

First Thing to Do: Restore Data from Inaccessible Hard Drive 

When the location is not available and the hard drive goes wrong, you are advised to use data recovery software to restore data from the hard drive before starting to solve the problem.

EaseUS Data Recovery Wizard is the best hard drive data recovery software to restore data from RAW hard drive, external USB drive, SD card, and other storage drives caused by the location is not available error. With this data recovery tool, you can:

  • Undelete files Windows 10 in different data loss situations.
  • Recover lost documents, photos, audio, music, and emails from any storage safely.
  • Repair corrupted files during data recovery on Windows 10/8/7/Vista/XP. 
  • Restore data from emptied Recycle bin, formatted/corrupted hard drive, lost partitions, and more.

It’s an essential tool for everyone who meets unexpected data loss and demands an instant data recovery with ease. You can export the data from the inaccessible drive to another location for data safe.

Free download EaseUS data recovery software and follow the details below to restore inaccessible data.

Step 1. Select the hard drive which becomes inaccessible on your PC. Click «Scan» to let EaseUS Data Recovery Wizard scan and find your hard drive data.

select a location and click scan

Step 2. After the scan is completed, all available files in the inaccessible hard drive will be displayed. View these files and find the files you want to recover. You can sort the scanned data by file format or search directly in the «Search files or folders» box. 

select wanted files

Step 3. Finally, select the items you want to restore and click «Recover». Choose a secure location (a healthy physical drive on your PC or another external storage device) and click «OK» to start recovering all lost data from your inaccessible hard drive.

recover data from inaccessible drive

4 Effective Fixes for Location Is Not Available Windows 10 

If this error happens when the user tries to access a file/folder or try to modify its contents, a number of fixes can be performed to fix the issue. Keep reading and go through the solutions one by one.

Fix 1. Enable the User and Administrator Permissions (Authenticated Users)

After you have retrieved data, you can fix the inaccessible drive by adding an authenticated user. Locate the drive or folder which you can’t access. 

Step 1. Right-click on it and choose the «Properties» option

Step 2. Select the «Security» tab, and click on «Edit».

Step 3. Click on the «Add» button, and then, add «Authenticated User».

Step 4. Under the Permission section, check «Full control». Then, click on «OK».

Fix 2. Take the Ownership of the Inaccessible Drive

If you don’t have permission of accessing the hard drive, Windows denies your access. You may also receive the not available error. To access the drive, you should take ownership of the drive.

Step 1. Right-click on the inaccessible hard drive, and choose «Properties».

Step 2. Click «Security» > «Advanced», and then click the «Owner» tab.

Step 3. Click «Change». on the popped up screen, in the «Enter the object name to select» field, enter Administrators, or enter your user name. Then, click the «Check Names». If all goes well, the input will change. Click «OK» to save changes.

Step 4. The owner section will now change. Check «Replace owner on sub containers and objects» and click «Apply» and «OK» to save changes. Or you can check the «Replace all child object permission entries» option. 

take the owner ship

Fix 3. Run CHKDSK Command to Fix Corrupted Hard Drive

If your file system goes wrong, you can follow this method. The CHKDSK marks the bad sectors and prevents data corruption by fixing file system errors. 

Step 1. Press the «Windows» key and type cmd.

Step 2. Right-click «Command Prompt» and choose «Run as administrator».

Step 3. Enter the following command: chkdsk e: /f /r /x. («e» means the drive letter of the partition you want to repair)

Step 4. After the process, shut down the window. Try to access the hard drive or external hard drive again.

run chkdsk command

Fix 4. Decrypt the File or Folder

You may also receive the message if your file or folder with the file is encrypted. You can only open this folder with an encryption certificate. If the encrypting file system goes wrong, you can’t access it. You should decrypt the file or folder on Windows 10/8/7:

Step  1. Go to the Command Prompt.

Step  2. Enter Cipher.exe /d, and then, press «Enter» to decrypt the file.

Step  3. After the process, copy the decrypted file on your computer’s hard disk.

Step  4. Enter Cipher.exe /r to back up EFS certificates and keys.

Step 5. Try to open the inaccessible file to see if it works.

Conclusion

After trying all the solutions above, you may have solved your problem. If you have a better method to fix the location is not available, access is denied error, you can share with us. Remember to recover data in advance to avoid data loss by using EaseUS Data Recovery Wizard.

Related Topics You Need to Check Out About Location Is Not Available

If you also have any of the following frequently asked questions about location is not available, find solutions here.

Why Windows 10 Location Is Not Available Occurs

Why does my computer say the location is not available? Why do you fail to access the location? Various factors can cause this issue, such as:

  • Unplug removable drive improperly
  • File system (NTFS, FAT) goes wrong
  • HDD power failure 
  • Bad sectors
  • Encrypted file or folder

How do you fix C:\windows\system32\config\systemprofile\desktop is unavailable Windows 10?

How do you fix desktop refers to a location that is unavailable error? You can:

  • Repair corrupt system files on the hard drive
  • Reset desktop’s location
  • Move profile’s content back to its location
  •  Create a new user profile

How to fix Location is not available. The file or directory is corrupted and unreadable?

When you encounter the file or directory is corrupted and unreadable issue, try the ways below:

  • Repair disk errors with a partition manager tool
  • Fix corrupted file system using CHKDSK utility
  • Format disk to solve the file or directory is corrupted and unreadable issue

Last Updated on April 15, 2024 by Rhea Cabalida


Help! My Windows computer denies me access to my folders and files, and the error message “location not available” pops out. What should I do?

The “location not available” error is not new to Windows users. But what does location not available mean? Well, it’s an annoying error that forbids you to open and use folders and files on your computer.

It causes inconvenience to users as it disrupts their work and other tasks. If you are having the same issues with your Windows computer, continue reading this article as we provided the solutions to fix it.

In this article

  • Reasons: Why does the “Location Not Available” Error Occur
  • Method 1: Restart PC
  • Method 2: Remove Antivirus Program
  • Method 3: Restore Default Desktop Settings
  • Method 4: Reset User Permissions
  • Method 5: Use PassFab Computer Management

How To Fix “Location Not Available” Error In Windows

Why does the “Location Not Available” Error Occur?

There can be several reasons why the “location not availableerror occurs on your Windows 10/8/7. Knowing these reasons is pretty important, this will help you understand the error and the best method to fix it.

Here are some reasons why the “location not availableerror happens.

  • Unsafe removal of removable drive — Indestructible as it may seem, the storage devices we use require care and proper handling. Now if you can’t access your location on Windows, this may be because it’s not properly ejected from the computer. This causes its system to fail and may harm the files inside it.
  • Virus attackBugs and viruses can attack your PC and cause certain errors like this one. The virus might be from the files you downloaded or from the storage device you used.
  • The Anti-virus program blocks the file/folder — The job of an anti-virus program is to protect your PC from viruses and other entities that may harm your computer. So if it thinks that a certain drive/folder has some bugs or viruses, it will block your access and you will be able to open them.
  • Faulty user account — Our computers set certain permissions to protect our data from invaders. To do so, a user’s account should be set so that the owner is the only one who can access all the data. Now, if the user profile is faulty or some of the configurations are changed, your access to certain functions and locations can be denied.

Now that we know the possible reasons behind the “location not availableerror on Windows, it’s now time to discuss the solutions to fix it.

Method 1: Restart PC to Fix “Location not Available” Error

Sometimes our PC gets worked out because of overusing and overheating. It then results in errors like this one. The easiest way to deal with it is by restarting your computer. It will rule out minor bugs and errors and refreshes your system.

Method 2: Remove Antivirus Program to Fix “Location not Available” Error

As I’ve said above if you have installed an antivirus program on your PC this might be the reason why your access is denied on the PC’s location. You can try to uninstall the antivirus program and try to open the locations again. If it still won’t work, try out the next solution.

Method 3: Restore Default Desktop Settings to Fix “Location not Available” Error

Now some settings on your PC might accidentally have been changed and resulted in the “location not availableerror. So here is how you can restore your default settings.

Step 1

On your computer, go to My PC and select the C drive.

Step 2

Right click then hit Properties.

Restore Default Desktop Settings

Step 3

Choose the Location tab, left-click, and select the Restore Default option.

Step 4

After that restart your PC and check if the error still occurs.

Method 4: Reset User Permissions to Fix “Location not Available” Error

The next thing you can do to fix the “location not availableerror is resetting the user permission. In this method, we will reset it via the Command Prompt. Here’s how to do it.

Step 1

Search for Command Prompt on the Windows search bar, right click then select Open as Administrator.

Step 2

Then type the following commands and hit Enter.

  • cd/user
  • cd/user profile name
  • icacls Documents/reset/t/q

Step 3

After that, the user permission should be reset and the error should be fixed.

Method 5: Use PassFab Computer Management to Fix “Location not Available” Error

If none of the methods above worked, don’t worry, there’s still one more that will surely fix this annoying issue.

When it comes to Windows errors, there’s no other tool that can work effectively as PassFab Computer Management. It has functions that will carefully penetrate into your PC system and get rid of all the bugs and errors to make your PC efficient again.

PassFab Computer Management Poster

This tool can effortlessly repair any Windows error like the “location not availableerror, black and blue screen, errors on the dowload folder, PDF files not opening, and more! Plus, to make things convenient for the users, this tool has a user-friendly interface. Yes! You can easily navigate all its features and functions without hassle!

This tool supports Windows 11/10/8.1 and more! Aside from repairing Windows errors, it can also recover lost data, backup files, reset Windows passwords, and more! Yes, all those features are intact in just one tool. How amazing is that?

Get this tool now!

Steps to Fix the “Location not Available” Error

Here are some things you need to prepare before using PassFab.

  • Storage device
  • An extra working computer

After preparing these, follow the steps below.

Part 1: Create Boot Disc

Step 1

Hit this link to download PassFab on the extra PC.

Step 2

Plug in your storage device and launch PassFab. Next, hit “Create Boot Disk Now”.

Create Boot Disk

Step 3

Answer the prompted questions and after that choose the storage device to download the boot disk.

Step 4

Wait for it to finish then remove the storage device.

Fix the “Location not Available” Error

Step 1

Grab the damaged PC and insert the storage device.

Step 2

Turn on the PC and hit F12.

Step 3

Once the PC is on, you will see the boot menu, then select your storage device to boot the system.

Step 4

Select Automated Repair, then click on your storage. Finally hit Start Repair.

Start Repair

Step 5

Wait for the repair to finish and when it’s done hit the Restart option. After that, check your PC for errors.

Conclusion

Thanks to PassFab, all sorts of Windows errors can be repaired without hassle! Get PassFab now and experience convenience like no other.

FAQs

1Can flash drives be repaired?

Broken USB flash drives can be fixed and recovered if the memory chips have not been cracked. Cracked memory chips are not recoverable. Check out this easy way how to recover files from a flash drive.

2How do I know if my flash drive is corrupted?

If you have a damaged hard drive, you will most likely see an error message like «Please Insert Disk into Removable Disk» or «USB Device Not Recognized or Malfunctioned». You may need to format your flash drive to repair it.

Location Is Not Available in Windows 10/8/7 FIX [Tutorial]

Have you ever encountered the error message «Location is not available» while trying to access a file or folder on your Windows 10/8/7 computer? This error can be frustrating and confusing for many users, as it prevents them from accessing important files and folders on their computer. However, there are several methods you can try to fix this issue and regain access to your files. In this tutorial, we will discuss some of the most effective solutions for solving the «Location is not available» error on Windows 10/8/7.

Method 1: Check the file or folder path

The first thing you should do when you encounter the «Location is not available» error is to check the file or folder path. Sometimes, the error message may be caused by an incorrect file path or a missing file or folder. To check the file or folder path, follow these steps:

  1. Right-click on the file or folder that is showing the error message.
  2. Select «Properties» from the context menu.
  3. In the Properties window, check the Location field to ensure that the file or folder path is correct.
  4. If the file or folder path is incorrect, you can manually correct it by typing the correct path in the Location field.

Method 2: Run the Windows Troubleshooter

Another effective method for fixing the «Location is not available» error is to run the Windows Troubleshooter. The Windows Troubleshooter is a built-in tool that can automatically diagnose and fix common issues with your computer. To run the Windows Troubleshooter, follow these steps:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Update & Security.
  3. Click on Troubleshoot in the left pane.
  4. Scroll down and click on Windows Update Troubleshooter.
  5. Follow the on-screen instructions to run the Troubleshooter and fix any issues that it finds.

Method 3: Check for Windows Updates

Another common cause of the «Location is not available» error is outdated Windows updates. To ensure that your computer is up to date and running the latest Windows updates, follow these steps:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Update & Security.
  3. Click on Windows Update in the left pane.
  4. Click on Check for updates to download and install any available updates for your computer.

Method 4: Check for Disk Errors

Disk errors can also cause the «Location is not available» error on Windows 10/8/7. To check for disk errors and fix them, follow these steps:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type «cmd» and press Enter to open the Command Prompt.
  3. In the Command Prompt, type «chkdsk /f /r C:» (replace C: with the drive letter of the disk where the error is occurring) and press Enter.
  4. Follow the on-screen instructions to scan and fix any disk errors on your computer.

Method 5: Check for Malware

Malware infections can also cause the «Location is not available» error on Windows 10/8/7. To check for malware and remove any infections, follow these steps:

  1. Download and install a reputable antivirus program on your computer.
  2. Run a full system scan to detect and remove any malware infections.
  3. Restart your computer and check if the error message has been resolved.

Method 6: Reset File Associations

Incorrect file associations can also cause the «Location is not available» error on Windows 10/8/7. To reset file associations and fix the error, follow these steps:

  1. Press the Windows key + I to open the Settings app.
  2. Click on Apps.
  3. Click on Default apps in the left pane.
  4. Scroll down and click on Choose default apps by file type.
  5. Scroll down and find the file type that is causing the error.
  6. Click on the current default app and choose a different app from the list.

Method 7: Check for Corrupted System Files

Corrupted system files can also cause the «Location is not available» error on Windows 10/8/7. To check for corrupted system files and repair them, follow these steps:

  1. Press the Windows key + X and select Command Prompt (Admin) from the menu.
  2. In the Command Prompt, type «sfc /scannow» and press Enter to run the System File Checker tool.
  3. Wait for the scan to complete and follow the on-screen instructions to repair any corrupted system files.

Method 8: Check for Hardware Issues

Hardware issues such as a faulty hard drive or RAM can also cause the «Location is not available» error on Windows 10/8/7. To check for hardware issues and fix them, follow these steps:

  1. Press the Windows key + X and select Device Manager from the menu.
  2. Expand the Disk drives and Memory technology devices sections to check for any hardware issues.
  3. Right-click on the device that is showing the error and select Properties.
  4. Check the device status and follow the on-screen instructions to troubleshoot and fix any hardware issues.

Method 9: Perform a System Restore

If none of the above methods work, you can try performing a System Restore to revert your computer to a previous state before the error occurred. To perform a System Restore, follow these steps:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type «rstrui» and press Enter to open the System Restore wizard.
  3. Follow the on-screen instructions to choose a restore point and complete the System Restore process.

Conclusion

The «Location is not available» error can be frustrating and confusing for many Windows 10/8/7 users. However, with the methods mentioned in this tutorial, you can effectively troubleshoot and fix this error on your computer. By following these steps, you can regain access to your files and folders and ensure that your computer is running smoothly and efficiently. If you continue to encounter the error message after trying these solutions, it may be a sign of a more serious issue with your computer, and you may need to seek professional help to diagnose and fix the problem.

,

On a Windows 10, 8 or 7 based device the «Location is not available» error may be displayed whenever the user tries to access one or more personal folders (e.g. Documents, Pictures, Music, Videos, etc.) from their shortcuts in Windows Explorer. 

The full error message that is displayed is: «Location is not available. C:\Users\%username%\%Folder Name& is unavailable. If the location is on this PC, make sure the device or drive is connected or the disc is inserted and then try again. If the location is on the network, make sure you ‘re connected to the network or Internet and then try again. If the location cannot be found, it might have been moved or deleted«.

The «Location is not available» issue commonly occurs after the user has deleted (or moved) completely the folder reported on the error message.

Location is not available

In this tutorial you will find detailed instructions on how to resolve the «location is not available» problem or to restore the default location of your personal folders in cases that you have accidentally deleted or moved them to another location.

How to resolve the «Location is not available» problem when you try to access Documents, Music, Pictures, Videos, etc. folders. (Windows 10, 8, 7 or Vista)

Notice: If you have moved the missing folder to another location or disk, then just return back the missing folder to its original location and restart your computer. Otherwise, if you have deleted the reported folder, follow the instructions below to resolve your problem.

1. Open Windows Explorer and navigate to your profile folder:

  • C:\Users\%Username%\

2. Right click on an empty space and choose: New > Folder

image

3. Now give to the new folder the name that is reported on the error message.

e.g. If the error message shows that the missing folder is the «Documents» folder, then give to the new folder the name «Documents».

image

image

4. Close Windows Explorer and restart your computer.

That’s it! Let me know if this guide has helped you by leaving your comment about your experience. Please like and share this guide to help others.

If this article was useful for you, please consider supporting us by making a donation. Even $1 can a make a huge difference for us in our effort to continue to help others while keeping this site free:

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Konstantinos is the founder and administrator of Wintips.org. Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).


Konstantinos Tsoukalas

Konstantinos is the founder and administrator of Wintips.org. Since 1995 he works and provides IT support as a computer and network expert to individuals and large companies. He is specialized in solving problems related to Windows or other Microsoft products (Windows Server, Office, Microsoft 365, etc.).

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