Windows 11 known issues

Since June 24th, 2022, the announcement of Windows 11, Windows users, Insiders, professional IT sites, and Windows service providers are talking about it. The topics are mainly about its new design, new features, Windows 11 minimum system requirement, how to download and install Windows 11, Windows 11 known issues and bugs, and so on.

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On July 8th, 2022, Microsoft released its second build — Windows 11 build 22000.65. Unlike its first build — 20222.51 which is full of bugs and errors, the new build fixes some known issues in Windows 11. Of course, as an Insider build, it still has some known issues. Fortunately, these bugs are not the major issues in Windows 11 and most of them have fixes.

List of Noticeable Known Issues in Windows 11:

• This PC Can’t Run Windows 11
• Start — Unable to Enter Text
• Taskbar — Green Flash Appears
• File Explorer — Shows Old Windows 10 Layout or Won’t Appear, Crashes
• Settings — Won’t Launch, Green Flash Appears
• Search — Not Work or Search Panel Not Open
• Widgets — Appear Empty, Display in the Wrong Size on External Monitor
• Store — Not Function, Rate, and Reviews Not Available for Some Apps
• Windows Security — Not Supported for Insiders, Unexpectedly Turned Off

Besides the above issues, many bugs are also coming up while running Windows 11 Insider Build on the computer. Most of them are tiny and endurable. 

How to Fix Windows 11 Known Issues and Bugs (3 Fixes) 

Notice that most of the known issues could cause some issues on your computer with the current Windows 11 build. And Microsoft is keeping fix these issues and bugs in the new build.

So here we’ve collected three fixes for all the know issues and bugs in Windows 11 that you may pick one and follow to try:

• Rollback from Windows 11 to Windows 10 — Stay with a Stable OS
• Send Feedback to Microsoft — Help Developers to Fix Bugs and Issues in New Builds
• Fix Known Issues in Windows 11 — Manage and Get Rid of Issues on Your Own

#1. Rollback from Windows 11 to Windows 10

Note that Windows 11 offers an 11 days rollback feature that allows you to regret when your computer is not quite compatible with the new OS or you don’t feel like this OS.

To do so, you can directly follow the tips here for help:

Step 1. Go to Settings, click System and Recovery.

Step 2. Click Go back next to the Previous version of Windows.

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Step 3. Check the reasons why you want to uninstall when prompted.

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Step 4. Click No, thanks when asked to check for updates instead of rolling back.

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Step 5. When a «What you need to know» window pops up, click Next to continue.

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Step 6. Click Next again when it warns you to remember your password from Windows 10. (Keep your password remembered.)

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Step 7. Click Go back to an earlier build.

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The system will now restart and go through a restoration process that should take a few minutes. When that completes, you’re back on Windows 10

#2. Send Feedback to Microsoft via Insider Channel

Microsoft opens access for Windows users to report feedback on their computers regardless the operating system is new Windows 11 or mature Windows 10. As long as your current operating system is on support, you can report a bug or a known issue to the Microsoft support team.

If the bugs or issues are big or one of the major issues on the current OS, you may help to get the issue resolved by doing so: 

Step 1.  Go to the Feedback Center on your computer. 

Press Windows + F to open it. 

Step 2. Click Feedback on the left pane, click Add new feedback under the All feedback section.

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Step 3. Enter your feedback by typing a summarize and details, and click Next to continue.

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Step 4. Choose a category and click Next.

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Step 5. Find similar feedback, the feedback system will list similar feedback to you. 

If there is one, select it and add more details to your issue. If not, select New Feedback and select Next step.

Step 6. Then add more details to your current issue in the fourth position. 

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For a more detailed guide, refer to this page for help: Send Feedback to Microsoft.

#3. Manually Fix Known Issues in Windows 11

As all the known issues keep coming out and Microsoft is focusing on fixing bugs and known issues in its new builds. So here we collected some major known issues that are currently bothering Windows 11 Insider users and if you are with one or two issues, follow the fixes and try to make things work:

• This PC Can’t Run Windows 11

This PC can’t run Windows 11 is an error that occurs when Windows 10 users run the PC Health Check utility to test if their computers are compatible with the minimum system requirements of Windows 11.

It’s related to some issues on hardware like TPM2.0 limit and software like Secure Boot must be enabled. And the good news is that most hardware and software issues are fixable. You can refer to this page to get a full guide to getting rid of this issue: This PC can’t run Windows 11. 

• Start — Unable to Enter Text

When you are unable to enter text while using Search from Start or the Taskbar, try this out:

Step 1. Press Windows + R keys.

Step 2. When the Run dialog pops up, close it.

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Step 3. Retry to see if you can enter text in Start or Taskbar.

• Taskbar — Green Flash Appears

Mostly, when Taskbar flashes green or flickers, it indicates there might be a new update available in the background. Here is a list of things that you can try:

1. 1. Update display driver
2. 2. Uninstall problematic apps
3. 3. Use file system checker
4. 4. Check if the flashing taskbar appears in safe mode

• File Explorer — Shows Old Windows 10 Layout or Won’t Appear, Crashes

File Explorer shows in old Windows 10 layout:

1. Open File Explorer and click View, select Options.

2. Click View and uncheck Launch folder windows in a separate process, click Apply.

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File Explorer Won’t Appear or Crashes:

1. Open File Explorer, go to View > Options.

2. Uncheck Open folders in a separate process.

For more fixes, you may try the proven fixes in Windows 10 that may also work in Windows 11 by referring to File Explorer on Open in Windows 10. 

• Settings — Won’t Launch, Green Flash Appears

1. Try to open Settings: 

• Click Start and select Settings
• Click Start > Search, type settings, select from the search list
• Right-click Start and select Settings
• Press Windows + R keys, type ms-settings, click OK
• Open PowerShell and type start ms-settings and hit Enter

2. Run System File Checker: open PowerShell and type sfc /scannow, hit Enter.

3. Download and run Windows Update troubleshooter

4. Reinstall Settings app: open Powershell and type Get-AppXPackage | foreach {Add-AppxPackage -DisableDevelopmentMode -Register «$($_.InstallLocation) \AppXManifest.xml»} and hit Enter.

• Search — Not Work or Search Panel Not Open

1. Restart the computer

2. Run Windows troubleshooter: Settings > Update and Security > Troubleshoot > Search and Indexing > Click run the troubleshooter.

3. Restart Search service: Press Windows + R to open the run dialog, type services.msc and click OK > scroll down to locate Windows Search, right-click it and select Start or Restart.

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• Widgets — Appear Empty, Display in the Wrong Size on External Monitor

1. 1. Sign out and sign in back again
2. 2. Press Windows + W to bring out Widgets
3. 3. Personalize Widgets, re-arrange, resize, and customize the content.

• Store — Not Function, Rate, and Reviews Not Available for Some Apps

1. 1. Reset Microsoft Store: Start > Settings > Apps > Microsoft Store > Advanced Options > Reset.
2. 2. Clear Store Cache: Open Search > search wsreset.exe > close the window.
3. 3. Re-log in Microsoft Store: open Store > click Account > click Sign Out > Relaunch Store > Sign in with your account.
4. 4. Run Windows Troubleshooter: Settings > Update and Security > Troubleshoot > Windows Store Apps > Run the troubleshooter.

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• Windows Security says «Standard hardware security not supported» for Insiders, Unexpectedly Turned Off

It means that your device doesn’t support memory integrity and core isolation, and it also may have the following limit:

• TPM 2.0 not supported
• Secure boot not enabled
• DEP
• UEFI MAT not enabled

To fix this issue, you have two resolutions: 1. Report the error to Microsoft; 2. Stay your computer with a stable OS, maybe rolling back to Windows 10 is the best option.

Windows 11 Known Issues Are Fixable, Keep Notified

On this page, we listed some major known issues and bugs that are obvious on Windows 11 Insider builds. Either you are on the latest build or you are with the first build, these known issues are fixable.

If you have the same known issues on your computer, try the above fixes. If not, report it to Microsoft or try to find a fix on the Insider Program. 

UPDATE: A previous known issue “Safe Exam Browser application might fail to open” was resolved and updated in the article.

In this article, we’ll share details of all known and resolved issues present in the latest Windows 11 2024 Update (version 24H2).

Windows 11 24H2 is a new feature update for Windows 11 operating system that adds many new features and improvements to the OS as well as fixes lots of bug and issues reported by the users.

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But there are some known issues in this feature update which can cause problems to some users while installing the update in their computer systems. These issues can block or restrict users from upgrading their Windows 11 devices to the new feature update.

Microsoft has officially acknowledged some known issues in Windows 11 version 24H2 and has applied a compatibility hold on the devices that contain these known issues.

In this article, we are going to discuss about these known issues and workarounds or solutions to fix or bypass these issues. We’ll also list all previous known issues which have been resolved or fixed by Microsoft.

ISSUE: AVD Applications Using App Attach Feature might Fail to Start

Date: May 02, 2025

Details: After upgrading to Windows 11, version 24H2, Azure Virtual Desktop (AVD) users might face issues with applications using the App attach feature. While attempting to start App attach applications, users might encounter an error message that displays the error message ‘Element not found’. App attach is a feature that allows users to add applications to user sessions without installing them directly on the virtual machine.

This issue is expected to occur when App attach applications are packaged in CIMFS (Composite Image File System) format. CIMFS is a file system used in Azure Virtual Desktop for managing application images.

This issue only applies to Windows versions running in Azure Virtual Desktop.

Status: Mitigated

Workaround: Users can use VHDX (Virtual Hard Disk v2) image instead of CIMFS image for packaging files.

Next Steps: Microsoft is working on a resolution and will provide more information when it is available.

ISSUE: Wallpaper Customization Applications might not Work as Expected

Date: April 11, 2025

Details: After installing Windows 11, version 24H2, some wallpaper customization applications might not launch or function correctly. Multiple applications are affected, and symptoms can include wallpapers not appearing correctly, icons disappearing from the desktop, loss of desktop preview functionality, issues with virtual desktops, or error messages displayed by the application.

To safeguard users update experience, Microsoft has applied a compatibility hold on devices which are utilizing one of these applications. These devices will not be offered or install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52754008.

Status: Mitigated

Resolution: Installing the latest versions of these wallpaper customization applications might help remove the compatibility hold on affected devices. As new versions and updates are released for these applications by their respective developers, it’s expected that these issues will be resolved.

Note that several wallpaper applications are currently included in this compatibility hold. For this reason, the specific timing of the resolution of this issue on a given device may depend on the application being used and the timing of that application’s update. As new versions and updates are released for these applications by their respective developers, it’s expected that these issues will be resolved.

ISSUE: Devices with Apps Using sprotect.sys Driver might Stop Responding

Date: April 04, 2025

Details: Microsoft is working with SenseShield Technology Co on a compatibility issue between Windows 11, version 24H2 and the sprotect.sys driver. This issue causes affected devices to become unresponsive and display a blue or black screen error. The sprotect.sys driver provides encryption protection and is used by specialized security software and enterprise solutions. This driver can be automatically introduced into a system as part of the installation process of many different applications. The issue impacts devices with any version of the sprotect.sys driver (1.0.2.372 and 1.0.3.48903).

To safeguard your update experience, we have applied a compatibility hold on devices running the incompatible sprotect.sys driver. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel.

Status: Confirmed

Next Steps: SenseShield is currently investigating this issue. Microsoft is collaborating with SenseShield, and the company will provide more information when it is available.

ISSUE: Some Devices that have Dirac Audio with Cridspapo.dll might Lose Audio Output

Date: December 18, 2024

Details: A compatibility safeguard hold has been applied to a limited set of devices from one manufacturer due to an audio issue following the installation of Windows 11, version 24H2. This issue was observed on some devices containing Dirac Audio with the cridspapo.dll file. The incompatibility relates to the software component cridspapo.dll, which is part of these devices’ audio processing software. Dirac Audio is a digital sound improvement technology that enhances audio clarity and precision.

After installing Windows 11, version 24H2, some users reported that their device’s integrated speakers, Bluetooth speakers, and Bluetooth headsets stopped functioning. They also reported that both first-party and third-party applications didn’t recognize these devices.

To prevent users from encountering this audio issue, Microsoft has applied a compatibility hold on devices containing Dirac Audio with cridspapo.dll. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update channel until this issue is resolved. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54283088.

Status: Confirmed

Next Steps: Once the driver addressing this issue is released by the manufacturer, Microsoft will partner to offer the new driver via Windows Update to resolve this audio issue. The safeguard hold preventing the update to version 24H2 will be lifted after this issue is resolved on end-users’ devices.

ISSUE: Camera Use might Cause Some Applications to Become Unresponsive

Date: October 18, 2024

Details: After installing Windows 11, version 24H2, certain devices might experience problems using the integrated camera in scenarios where object or face detection features are enabled. This can include using the Camera app, using facial recognition sign-in options with Windows Hello, and other applications that use the integrated camera.

To safeguard your update experience, Microsoft has applied a compatibility hold on device models affected by this issue. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 53340062.

Status: Confirmed

Next Steps: Microsoft is working on a resolution and will provide more information when it is available.

ISSUE: Some Devices Using Easy Anti-Cheat Stop Responding and Receive a Blue Screen

Date: September 30, 2024

Details: Microsoft is working with Easy Anti-Cheat on an incompatibility issue between Windows 11, version 24H2 and the Easy Anti-Cheat application. This software is automatically installed with some games as part of security and cheat-prevention measures used in multiplayer online PC games. Only devices with Intel’s Alder Lake+ processors and vPro platform are affected. In rare cases, when users open or play certain games, this issue causes affected devices to stop responding and to show a blue screen (BSOD) with the error “MEMORY_MANAGEMENT”. Most devices experiencing this issue use Easy Anti-Cheat drivers released before April 2024.

To safeguard users update experience, Microsoft has applied a compatibility hold on devices running the incompatible Easy Anti-Cheat drivers. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52325539.

If you are trying to install Windows 11, version 24H2 through the media creation tool and your device has incompatible drivers, you will receive a pop-up message alerting that your device is not ready for this new version of Windows.

Status: Confirmed

Resolution: Updating your games might help address this issue, depending on whether a compatible version of Easy Anti-Cheat is also included in the game’s update.

ISSUE: Compatibility Issues With Intel Smart Sound Technology Drivers

Date: September 30, 2024

Details: Intel and Microsoft have found incompatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) on Intel 11th Gen Core processors and Windows 11, version 24H2. Devices running version 24H2 with the affected Intel SST driver might receive an error with a blue screen (BSOD). The affected driver is named Intel Smart Sound Technology (Intel SST) Audio Controller. It is listed under System Devices in Device Manager and is found with the file name ‘IntcAudioBus.sys’. If this file is version 10.29.0.5152 or 10.30.0.5152, this issue can occur.

Only devices with both an Intel 11th Gen Core processors and an Intel SST driver version of 10.29.0.5152 or 10.30.0.5152 are affected by this issue.

To safeguard users update experience, Microsoft has applied a compatibility hold on Windows devices which have Intel SST driver versions 10.29.0.5152 or 10.30.0.5152. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 51876952.

Status: Confirmed

Resolution: Devices which are encountering this issue will need to install newer versions of the Intel SST Audio Controller drivers prior to updating to Windows 11, version 24H2. The issue is resolved by updating the Intel Smart Sound Technology drivers to version 10.30.00.5714 and later, or 10.29.00.5714 and later. Please note that later versions of this driver might refer to only the last part of the version number. For the purpose of addressing this issue, 10.30.x versions are not newer than 10.29.x versions.

FIXED: Known Issues in Windows 11 24H2 which have been Resolved

Following known issues have been resolved in Windows 11 24H2 feature update:

ISSUE: Safe Exam Browser Application might Fail to Open

Date: May 09, 2025

Details: After installing Windows 11, version 24H2, you will experience issues while opening the Safe Exam Browser app if you are running version 3.7 or lower versions of this application. To safeguard users update experience, Microsoft has applied a compatibility hold on devices using versions 3.7 or older of this app. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 49562592.

Status: Resolved External

Resolution: This issue is resolved by installing the latest version of the Safe Exam Browser app (version 3.8 or later). Devices which are encountering this issue will need to install the latest version of the Safe Exam Browser prior to updating to Windows 11, version 24H2.

ISSUE: Authentication Issues Due to Failed Password Rotation in Kerberos

Date: April 08, 2025

Details: After installing Windows 11, version 24H2, devices using the Identity Update Manager certificate/Pre-Bootstrapping Key Initialization (PKINIT) protocol might experience an issue with passwords not rotating correctly, causing authentication failures. This issue occurs particularly when Kerberos Authentication is used and the Credential Guard feature is enabled. Note that machine certification using PKINIT path is a niche use case, and this issue affects a small number of devices in enterprise environments.

With this issue, devices fail to change their password every 30 days as the default interval. Because of this failure, devices are perceived as stale, disabled, or deleted, leading to user authentication issues.

Devices running Windows Home edition are unlikely to be affected by this issue, as Kerberos authentication is typically used in enterprise environments and is not common in personal or home settings.

Status: Resolved

Resolution: This issue is resolved in the April 2025 Windows security update (KB5055523) and later updates.

Note: The feature Machine Accounts in Credential Guard, which is dependent on password rotation via Kerberos, has been disabled until a permanent fix is made available.

ISSUE: Remote Desktop might Disconnect with January 2025 Preview Updates and Later

Date: March 27, 2025

Details: After installing the January 2025 Windows preview update (KB5050094) and later updates, users might experience unexpected disconnections with Remote Desktop Protocol (RDP) sessions, including Remote Desktop Services (RDS). We’ve observed a significant increase in reports of this issue following the release of the March 2025 Windows security update (KB5053598).

Users might notice their RDP sessions unexpectedly disconnecting after 65 seconds when establishing UDP-based connections from Windows 11, version 24H2 devices to RDS deployments running versions Windows Server 2016 or earlier. Resulting from this issue, users might experience frequent disconnections from their Remote Desktop and RDS sessions.

Status: Resolved

Resolution: This issue was resolved by Windows updates released March 27, 2025 (KB5053656), and later. If you are using an update released before March 27, 2025, and have this issue, your IT administrators can resolve this issue by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration > Administrative Templates > Windows 11 24H2 and Windows Server 2025 KB5053598 250314_20401 Known Issue Rollback.

Users can download the required group policy from this link.

You will need to install and configure the Group Policy for your version of Windows to resolve this issue. You will also need to restart your device(s) to apply the group policy setting. Note that the Group Policy will temporarily disable the change causing this issue.

ISSUE: Remote Desktop might Freeze after Installing the January 2025 Preview Update

Date: March 25, 2025

Details: After installing the January 2025 Windows preview update (KB5050094), released January 21, 2025, and later updates, on Windows 11, version 24H2 devices, you might experience Remote Desktop sessions freezing shortly after connection. When this issue occurs, mouse and keyboard input become unresponsive within the session, requiring users to disconnect and reconnect.

Status: Resolved

Resolution: This issue was resolved in the February 2025 Windows preview update (KB5052093) available for Windows 11, version 24H2.

ISSUE: Asphalt 8 might Periodically Stop Responding

Date: March 19, 2025

Details: After installing Windows 11, version 24H2, you might face issues with Asphalt 8 (Airborne). The game might stop responding with an exception while you are using or exiting it, and you will have to restart the game to recover from the exception.

To safeguard users update experience, Microsoft has applied a compatibility hold on devices using Asphalt 8. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52796746.

Status: Resolved

Resolution: This issue has been resolved. The safeguard hold (ID 52796746) that was previously in place for this issue has been lifted.

ISSUE: Disk Cleanup might Incorrectly Report Space Available for Cleanup

Date: March 14, 2025

Details: After using the Windows Disk Cleanup application, it may display an incorrect amount of disk space that can be freed up in the ‘Windows Update Cleanup’ category. Please note this is a reporting error. When ‘Windows Update Cleanup’ is selected and Disk Cleanup is run for the first time, some or all files in that category (for example, 15 GB) are cleaned up correctly and the related disk space is freed as expected. However, after this initial run, the tool may inaccurately report an amount of space still available for cleanup (for example, 88 GB) in the ‘Windows Update Cleanup’ category. This inaccurate amount of disk space is reported even though the space was already freed in the initial run.

Status: Resolved

Resolution: Windows updates released October 24, 2024 (KB5044384) and later include improvements to the Windows Disk Cleanup tool which address some of the causes for incorrect estimates. Microsoft will continue to improve the accuracy of the free space estimates provided by the Disk Cleanup application in future Windows updates.

ISSUE: AutoCAD 2022 might not Open After Updating to Windows 11, Version 24H2

Date: March 11, 2025

Details: After installing Windows 11, version 24H2, all versions of Autodesk AutoCAD 2022 might not open on some devices. Users have reported encountering an error when launching the application.

To safeguard users update experience, Microsoft has applied a compatibility hold on devices with Autodesk AutoCAD 2022 installed. These devices will not be offered Windows 11, version 24H2 via the Windows Update release channel. All other versions of AutoCAD and AutoCAD LT are working as expected, such as AutoCAD 2023, 2024, and 2025, and will not prevent devices from installing Windows 11, version 24H2. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 56211213.

Status: Resolved External

Resolution: This issue is resolved by Autodesk in the software update S182.0.0 AutoCAD 2022.1.4 or higher updates. You can check your AutoCAD software version at the AutoCAD about box.

ISSUE: Some ASUS Devices might Fail to Install Windows 11, version 24H2

Date: February 14, 2025

Details: After attempting to update to Windows 11, version 24H2, some ASUS devices, specifically the X415KA and X515KA models, might encounter an issue where the system is unable to complete the update. During the update process, devices might experience a blue screen with an error message and cannot complete the installation of version 24H2.

This issue has been identified in collaboration with ASUS and is linked to compatibility with certain hardware components in these models.

To safeguard your update experience, Microsoft has applied a compatibility hold on devices using this application. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54157480.

Status: Resolved

Resolution: This issue has been resolved with a BIOS update provided by ASUS. Devices with ASUS models X415KA and X515KA running a BIOS version lower than 311 will need to install the latest BIOS update to remove the safeguard and proceed with the Windows 11, version 24H2 upgrade. The BIOS update is categorized as a Critical Update (CU) and is available through Windows Update.

ISSUE: Date and Time in Windows Settings might not Permit Users to Change Time Zone

Date: February 06, 2025

Details: After installation of Windows 11, version 24H2, users without administrative privileges might not be able to change the time zone in the Date & Time view of Windows Settings. The expected time zone option is not visible to non-administrator users.

Please note, this issue is limited to the Date & Time view in the Windows Settings app only, and is not a result of changes to permissions, user policies, or any settings of the operating system. Users with administrator privileges will not experience this issue. Users without administrative privileges can still change the time zone, per the steps in the Workaround section, below.

Status: Resolved

Resolution: This issue is addressed starting with Windows updates released January 28, 2025 (KB5050094) and later.

If you are using an update released before January 28, 2025, and have this issue, the time zone can be changed as normal via the Date and Time section of the Windows Control Panel. Following article contains step-by-step instructions to change time zone in Windows 11:

Fix: Can’t Change Time Zone in Windows 11 Date & Time Settings

ISSUE: Issues might Occur with Media which Installs October or November Update

Date: February 06, 2025

Details: When using media to install Windows 11, version 24H2, the device might remain in a state where it cannot accept further Windows security updates. This occurs only when the media is created to include the October 2024, or November 2024, security updates as part of the installation (these updates were released between October 8, 2024 and November 12, 2024).

Please note, this only occurs when utilizing media – such as CD and USB flash drives – to install Windows 11, version 24H2. This issue does not occur for devices where the October 2024 security update or the November 2024 security updates are installed via Windows Update or the Microsoft Update Catalog website.

Status: Resolved

Resolution: To prevent this issue, do not install Windows 11, version 24H2 using media that installs the October 2024 or November 2024 security updates. If a device becomes unable to receive further updates as a result of this issue, it can be remediated by re-installing Windows 11, versions 24H2, using media which instead includes the December 2024 monthly security update (released December 10, 2024), or later.

ISSUE: Auto HDR might Cause Games to Stop Responding or Display Incorrect Colors

Date: January 28, 2025

Details: After installing Windows 11, version 24H2, you might experience issues with games if you have AutoHDR enabled in your device. You might observe that the game colors are incorrect in certain display configurations. You might also observe that some games stop responding.

Auto HDR is a feature in Windows that enhances gaming experience by automatically converting standard dynamic range (SDR) content to high dynamic range (HDR).

To safeguard users update experience, Microsoft has applied a compatibility hold on devices that have enabled Auto HDR. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 55382406.

Status: Resolved

Workaround: You can prevent this issue by turning off Auto HDR on your device. Detailed steps are listed below:

• Open Settings app from Start Menu or by pressing WIN+I keys together.
• Now navigate to System -> Display page.
• Scroll down and select Graphics option.
• To turn off Auto HDR for all games, use the Default Settings control. To turn off Auto HDR for individual games, select Custom settings for applications and choose the specific game.

Resolution: This issue was resolved by Windows updates released January 28, 2025 (KB5050094), and later.

ISSUE: Select Games might Stop Responding on Windows 11, Version 24H2 Devices

Date: January 17, 2025

Details: After installing Windows 11, version 24H2, you might encounter issues with some Ubisoft games. These games might become unresponsive while starting, loading or during active gameplay. In some cases, users might receive a black screen. The affected games are:

• Assassin’s Creed Valhalla
• Assassin’s Creed Origins
• Assassin’s Creed Odyssey
• Star Wars Outlaws
• Avatar: Frontiers of Pandora

To safeguard Windows update experience, Microsoft has applied a compatibility hold on devices with these games installed. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check these issues using the following safeguard IDs: 54437462 and 54580160.

Status: Resolved

Resolution: The following games are no longer affected by this issue due to temporary hotfixes deployed by Ubisoft:

• Star Wars Outlaws and Avatar
• Assassin’s Creed: Odyssey, Origins, and Valhalla

More details are mentioned in following article:

Ubisoft Games (Assassin’s Creed, Star Wars Outlaws and Avatar) Issue in Windows 11

Next Steps: If you are still facing issues with the above-mentioned games indicated in the resolution section, Microsoft recommends contacting Ubisoft support.

ISSUE: Chinese Tax Filing or Government-use Applications might Experience Issues

Date: December 12, 2024

Details: Devices which have installed certain Chinese data applications might experience issues installing or running Windows 11, version 24H2.

These issues might be observed where certain Chinese tax filing or government-use applications are installed. The issue results from integrated software which is installed alongside these applications. Although the integrated software is not commonly installed independently, several different applications contain this integrated software. This means issues might be triggered by multiple different applications.

Affected devices might display a blue screen with an error message during the process of upgrading to Windows 11, version 24H2. As a result, installation fails.

If the installation is successful, other issues might occur on the device at a later time, such as:

• A blue screen with an error message is displayed following completion of upgrade processes
• The device might automatically revert to a previous version of Windows
• Notable reliability or performance issues can occur during regular use

To safeguard users update experience, Microsoft has applied a compatibility hold on devices which use the integrated software described above. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54653508.

Status: Resolved

Resolution: A new version of the software has been made available, which resolves this issue. Devices experiencing this issue will need to update to the latest version of their software prior to updating to Windows 11, version 24H2. Additionally, a standalone installer is available for the drivers involved in this issue.

ISSUE: USB Devices that Support eSCL Scan Protocol may not be Discoverable

Date: December 10, 2024

Details: After installing Windows 11, version 24H2, you might experience issues discovering USB connected devices that support the eSCL (eScanner Communication Language) scan protocol. You might observe that your device does not discover the USB connected peripheral and the device discovery does not complete. This issue primarily affects USB-connected multifunction devices or standalone scanners that support scan functionality and the eSCL protocol.

eSCL is a driverless scanning protocol designed for networked scanners. It enables driverless scanning over a network (Ethernet, Wi-Fi) and USB connections. This issue is caused due to the device not switching out of eSCL mode to USB mode, which allows the scanner drivers to be matched.

To safeguard update experience, Microsoft has applied a compatibility hold on devices connected to a USB device that supports the eSCL scan protocol. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54762729.

Please note that this safeguard applies not only to scanners but also applies to other devices connected over an eSCL protocol such as printers, fax machines, modems, and network devices.

Status: Resolved

Resolution: This issue was resolved by Windows updates released December 10, 2024 (KB5048667), and later.

ISSUE: Outlook might Fail to Start with Google Workspace Sync for Microsoft Outlook

Date: December 05, 2024

Details: After installing Windows 11, version 24H2, you might experience issues while starting Microsoft Outlook if you are using Google Workspace Sync. You might observe that Microsoft Outlook fails to start, and you are unable to uninstall or reinstall Google Workspace Sync. Resulting from this issue you will observe an error which begins with ‘Cannot Start Microsoft Outlook. Cannot Open the Outlook Window. The set of folders cannot be opened. An unexpected error has occurred. MAPI was unable to load the information service’.

To safeguard users update experience, Microsoft has applied a compatibility hold on devices using Google Workspace Sync. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 54318776.

Status: Resolved External

Resolution: Devices which are encountering this issue will need to install the latest version of Google Workspace Sync prior to updating to Windows 11, version 24H2. This issue is resolved by installing the latest version of Google Workspace Sync(4.3.68.0).

ISSUE: Task Manager’s Menu Shows Apps and Processes With Zero Count

Date: November 12, 2024

Details: After installing the October 2024 non-security preview update (KB5044384), users will encounter an issue where the number of Apps, Background Processes, and Windows Processes in Task Manager display a count of zero, despite having active applications running. This issue appears specifically on the Processes page when the “Group by Type” view is enabled.

Normally, Task Manager displays the count of processes next to each group name (e.g., Apps, Background processes), providing users with a quick view of active processes. However, due to this issue, Task Manager instead shows (0) for each group, regardless of the actual number of running processes.

Status: Resolved

Resolution: This issue was resolved by Windows updates released November 12, 2024 (KB5046617), and later.

ISSUE: Voicemeeter App might Unexpectedly Close Causing a Blue Screen Exception Error

Date: November 08, 2024

Details: After installing Windows 11, version 24H2, you might experience issues with your device if you are running the Voicemeeter application. While using the Voicemeeter application, you might observe that your device encounters a blue screen with an error message indicating a MEMORY MANAGEMENT error. This issue is caused due to the incompatibility of VoiceMeeter’s driver with the latest Memory manager.

To safeguard your update experience, Microsoft has applied a compatibility hold on devices using this application. These devices will not be offered to install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 53794850.

Status: Resolved

Resolution: Devices which are encountering this issue will need to install the latest version of Voicemeeter application prior to updating to Windows 11, version 24H2. This issue is resolved by installing the latest version (1.1.1.8 or 2.1.1.8 or 3.1.1.8) of the Voicemeeter application which includes the updated vbvoicemeetervaio64_win10.sys driver version (3.3.1.9).

The safeguard hold has been removed as of November 5, 2024, for devices with the updated app. After updating the Voicemeeter application to the latest version (1.1.1.8 or 2.1.1.8 or 3.1.1.8), you should be able to upgrade to Windows 11, version 24H2. Eligible devices without other safeguard holds can install this version via the Windows Update release channel as this version is gradually being rolled out. Note that it may take up to 48 hours for the upgrade to be offered. Restarting your device might expedite the process.

ISSUE: Fingerprint Sensors might Experience Problems After a Device is Locked

Date: November 08, 2024

Details: After installing Windows 11, version 24H2, certain devices might experience problems with fingerprint sensors. For these devices, the sensors can become unresponsive after locking the device. Resulting from this issue, Windows Hello fingerprint can’t be used to authenticate, and users will need to unlock or log in to the device via a different method. Only a limited set of devices are affected by this issue.

To safeguard users update experience, Microsoft has applied a compatibility hold on device models affected by this issue. These devices will not be offered or install Windows 11, version 24H2 via the Windows Update release channel. IT administrators using Windows Update for Business reports can check this issue using its safeguard ID: 52796844.

Status: Resolved

Resolution: This issue was resolved with Windows updates released October 8, 2024 (KB5044284) or later.

The safeguard hold has been removed as of November 8, 2024. Eligible devices with no other safeguard hold should now be able to install Windows 11, version 24H2 via the Windows Update release channel. Please note, it can take up to 48 hours before the update to Windows 11, version 24H2 is offered. Restarting your device might help it offer faster.

We’ll keep updating this page whenever a new known issue is found. Keep checking this page regularly.

Also Check:

Bug Fix: More Menu Opens Upwards in Windows 11 File Explorer

[Bug Fix] Windows 11 Resets Color Profile of Connected Display

[Tip] How to Download Windows 11 Offline ISO Files

How to Create Bootable USB Drive to Install Windows 11

[Tip] How to Complete Windows 11 Setup Without Internet Connection

Since the release of Windows 11 on June 24, 2022, Windows users, Insiders, professional IT websites, and Windows service providers have been engaged in discussions surrounding the topic. Key talking points include the new design, features, the minimum system requirements for Windows 11, how to download and install it, known issues, and bugs, among others.

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On July 8, 2022, Microsoft released the second build, Windows 11 Build 22000.65. Unlike the first build, 22000.51, which was full of bugs and issues, this new build fixes some known problems in Windows 11. Of course, as a beta build, it still has its fair share of known issues. Fortunately, these bugs aren’t major problems in Windows 11, and most have workarounds.

Notable known issues in Windows 11:

• This PC isn’t capable of running Windows 11
• Start menu — Unable to enter text
• Taskbar — Green flashing present
• File Explorer — Displays the old Windows 10 layout or fails to appear, crashes
• Settings — Unable to launch, green flashing occurs
• Search — Not functioning or search panel doesn’t open
• Widgets — Appears empty or displays incorrectly on external monitors
• Microsoft Store — Malfunctioning, unable to rate and review some apps
• Windows Security Center — Doesn’t support Preview Experience members, unexpected closures

Aside from the above issues, a number of bugs have also been reported on computers running the Windows 11 Insider Build. Most of them are minor and tolerable.

How to Fix Known Issues and Bugs in Windows 11 (3 Methods)

Please note that most known issues might cause some problems on your current version of Windows 11. Microsoft is fixing these issues and bugs in newer versions.

Here, we gathered three troubleshooting methods to fix all known issues and bugs in Windows 11. Choose one and follow the steps accordingly:

• Roll back to Windows 10 from Windows 11 — Maintain a stable operating system
• Send feedback to Microsoft — Assist developers in fixing issues and problems in the new version
• Fix known issues with Windows 11 — Address and resolve issues on your own

#1. Downgrading from Windows 11 to Windows 10

Please note that Windows 11 has a 10-day rollback feature in case you find your computer is not quite compatible with the new OS, or you’re simply not happy with it.

To do so, you can refer directly to the instructions here for assistance:

Step 1: Go to “Settings,” then click on “System” and “Reset options.”

Step 2: Click Go back to the previous version of Windows.

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Step 3. If prompted, check the reason for uninstallation.

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Step 4: When asked if you want to check for updates instead of restoring, tap No, thanks.

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5. When the _Ready to Install_ window appears, click Next to continue.

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Step 6: When it warns you to remember your Windows 10 password, click Next again. (Remember your password.)

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Step 7: Click on Revert to an earlier version.

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Your system will now restart and go through the recovery process, which might take a few minutes. When it’s done, you’ll be back at Windows 10.

#2 Send feedback to Microsoft through the Insider channel

Microsoft now lets Windows users report feedback on their machines, whether they’re running the new Windows 11 or the mature Windows 10. As long as your current operating system is still in support, you can report bugs or known issues to the Microsoft support team.

If any of these mistakes or issues are significant, or if they are one of the main problems with the current operating system, you can help fix them by:

Step 1: On your computer, go to the Feedback Hub.

Press Windows+F to open it.

Step 2: In the left pane, click Feedback, and then under All Feedback, click Add new feedback.

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Step 3: Enter your feedback. Briefly summarize the issue and provide any additional details, then click «Next» to proceed.

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Step 4: Choose a category, then click Next.

Select Feedback Category

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Step 5: Search for similar feedback. The system will list similar feedback for you.

If you have a related feedback entry, select it and add more details to your issue. If not, choose New Feedback, and then choose Next.

Step 6: Add more details about your current issue in the fourth position.

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For more guidance, see How to give great feedback to Microsoft .

#3. Fix Known Issues in Windows 11 Manually

As all the known issues persist, Microsoft is focusing on fixing bugs and known issues in the new builds. So, we have compiled a list of some major known issues that are currently bothering Windows 11 Insider users. If you encounter one or two issues, you can try fixing them with the workarounds mentioned below:

This PC doesn’t meet the requirements to run Windows 11.

The message “This PC can’t run Windows 11” is one that Windows 10 users may see when they run the PC Health Check tool to determine whether their machine meets the minimum system requirements for the new operating system.

This could be due to certain hardware issues, such as the TPM 2.0 requirement, as well as software that needs to be enabled, like Secure Boot. The good news is that most hardware and software issues can be resolved. You can refer to this page for a complete guide on how to fix this issue: This PC can’t run Windows 11.

• BEGIN — Unable to input text

If you can’t type text when you use Search from the Start menu or taskbar, try these steps:

Step 1. Press the Windows + R keys.

Step 2: Close the dialog box that appears.

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Step 3: Try typing in the Start menu or taskbar again.

Taskbar — Green Flashing Present

Most of the time, a green or blinking taskbar indicates that there may be new updates available in the background. Try the following methods:

1. Update the Display Drivers
2. Uninstall Problematic Applications
3. Utilize a File System Checker
4. Check for Flickering Taskbar in Safe Mode

• File Explorer displays the old layout of Windows 10 or fails to open, crashes

File Explorer is showing the old Windows 10 layout:

1. Open File Explorer, click on «View,» and then select «Options.»

2. Click on View, uncheck Open folders in a separate process, and click Apply.

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File Explorer is unable to display or crashes:

1. Open File Explorer, and go to View > Options.

2. Clear the Open folders in a separate process check box.

To view more solutions, you can try the verified fixes for Windows 10, which may also apply to Windows 11. Refer to «File Explorer Won’t Open in Windows 10» for details.

• Settings app – Won’t launch, displays green flash

Try opening Settings.

• Click the Start button, then select Settings
• Click Start > Search, enter Settings, and select it from the search results
• Right-click the Start button, then select Settings
• Press and hold Windows + R, type ms-settings, then click OK
• In PowerShell, type start ms-settings and press Enter

2. Run the System File Checker. Open PowerShell and type sfc /scannow, then hit Enter.

3. Download and run the «Windows Update Troubleshooter«

4. Reset the Settings app: Open PowerShell and type Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register «$($_.InstallLocation)\AppXManifest.xml»} then hit Enter.

• Search – Not working or search panel not opening

1. Restart the computer

2. Run the Windows Troubleshooter: Settings > Update & Security > Troubleshoot > Search and Indexing > Click Run troubleshooter.

3. Restart the Search service: Press Windows + R to open the Run dialog box, type services.msc, and press OK > scroll down to find «Windows Search,» right-click it, and select Start or Restart.

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• Widgets – Displays as blank or with incorrect size on external monitors

1. Log out and log back in.
2. Press the Windows + W keys to open Widgets.
3. Personalize the widgets by rearranging, resizing, and customizing their content.

• Store — Some apps don’t show features, ratings, or reviews

1. Reset the Microsoft Store: Start > Settings > Apps > Microsoft Store > Advanced options > Reset.
2. Clear the Store cache: Open Search > Search for **wsreset.exe** > Close the window.
3. Re-login to the Microsoft Store: Open the Store > Click on your Account > Click on **Sign out** > Restart the Store > Sign in with your account.
4. Run the Windows Troubleshooter: Settings > Update & Security > Troubleshoot > Windows Store apps > Run the troubleshooter.

Run the Windows Store Apps troubleshooter

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• «Windows Security» indicates «Standard hardware security is not supported» and unexpectedly closes for Insider Preview users

This means your device doesn’t support Memory Integrity or Core Isolation, and it might also have the following limitations:

• No support for TPM 2.0
• Secure Boot is disabled
• Data Execution Prevention (DEP) enabled
• UEFI Secure Boot MAT not enabled

You have two options to fix this: 1) report the bug to Microsoft; or 2) use a stable operating system, perhaps reverting back to Windows 10.

Known issues in Windows 11 that are fixed or being worked on – stay tuned

On this page, we list some of the major known issues and bugs in the Windows 11 Insider Preview builds. These known issues might occur with the latest build or an earlier one.

If your device is experiencing the same known issue, try the provided fix. If not, you can report the problem to Microsoft or look for a solution in the Insider program’s community forums.