Windows 10 update error 0x80070002

Привет друзья! Наверное, многие из вас при обновлении ОС Windows 10 сталкивались с ситуацией, когда на экране появлялось всплывающее окно с сообщением об ошибке 0x80070002. Также эта ошибка может появиться при установке посторонних приложений. В этой статье будут рассмотрены возможные способы решения проблемы.

Чаще всего эта проблема связана с отсутствием необходимых файлов. То есть, системе не удалось получить эти файлы с сервера разработчика или они были повреждены. При этом сообщение с ошибкой 0x80070002 может возникнуть даже если пользователь скачал пакет обновления целиком. Сообщение об ошибке обычно выглядит так «Error code: 0x80070002».

• Сбой в системе во время обновления ОС.
• Сбой в работе «Мастера диагностики».
• На компьютере неверно установлена дата и время.
• Изменение буквы диска.
• Наличие вредоносного ПО.

В первую очередь надо проверить, правильно ли настроена дата и время, и при необходимости установить корректное значение. Возможно, причина появления ошибки связана с этим.

Способ 1

Можно скачать пакет обновлений непосредственно из каталога разработчика Microsoft, а затем вручную установить его. Последовательность шагов:

• перейти на сайт https://www.catalog.update.microsoft.com/home.aspx;
• в поле вести номер обновлений, которые нужно установить и нажать «Найти»;

• выбрать из списка необходимое обновление и нажать на кнопку «Загрузить»;

• когда пакет обновлений будет скачан – необходимо дважды щёлкнуть по нему мышкой для запуска процесса установки.

Если после установки файлов проблема не будет устранена, переходят к другим способам.

Способ № 2

Пользователю придётся остановить службу обновления или её перезапустить её. Нужно
выполнить такие действия:

• нажать комбинацию клавиш Win+R
• в строке ввести services.msc.Когда откроется окно с запущенными процессами, нужно проверить, в каком состоянии находится служба «Центр обновления». В некоторых версиях ОС Windows она может называться «Windows Update» или «Автоматическое обновление». Если служба остановлена –
следует нажать на кнопку «Запустить». Если «Центр обновления» находится в состоянии «Выполняется» − сначала нажимают на кнопку «Остановить», а затем «Запустить».

Способ № 3

Данный способ предусматривает удаление всех обновлений, которые уже есть на компе. Нужно сделать следующее:

• открыть «Панель управления»;• выбрать пункт «Программы и компоненты»;

• затем перейти в раздел «Просмотр обновлений»;

• откроется перечень, в нем необходимо удалить все пункты.

После выполнения данного действия вероятность некорректной работы службы «Центр
обновлений» полностью исключена.

Способ № 4

Нередко ошибку 0x80070002 можно решить путём обновления операционной системы.

Способ № 5

Исправить недочёты в работе службы обновления и восстановить повреждённые ресурсы
можно с помощью утилиты DISM. Открываем командную строку администратора и вводим команду:
DISM /Online /Cleanup-image /Restorehealth;дождаться завершения запущенного процесса;

затем надо ввести команду sfc /scannow и вновь обновить систему.

Способ № 6

Для исправления ошибки будем использовать утилиту Microsoft Fix it Tool. Утилита обычно встроена в ОС, но если она отсутствует – её следует скачать с сайта разработчика. Последовательность действий:

• перейти в меню «Пуск», затем «Параметры»;

• открыть раздел «Обновление и безопасность»;

• в левой части открывшегося окна надо найти пункт «Устранение неполадок» и нажать на него, а в правой выбрать «Центр обновления Windows», а затем «Запустить средство устранения неполадок».

Запустится процесс сканирования системы. Нужно дождаться его завершения и затем нажать на кнопку «Применить это исправление». Когда ошибки будут исправлены, следует перезагрузить ПК и проверить, можно ли обновить систему.

Вместо послесловия

Поскольку ошибка с кодом 0x80070002 в Windows 10 обычно появляется вследствие ошибок в работе Центра обновления, её можно быстро исправить путём перезапуска службы обновления. Также можно скачать апдейт с сайта Майкрософт и самостоятельно установить его. Ещё один способ – удаление всех установленных обновлений.

Источник

Workable Solutions	Step-by-step Troubleshooting
Fix 1. Check Time Settings	Click the Windows icon and type CMD…Full steps
Fix 2. Repair System Files	Click Start and then select Control Panel…Full steps
Fix 3. Delete Distribution Folder	Click This PC and navigate to C:\Windows folder…Full steps
Fix 4. Run Troubleshooter	Search for «Troubleshooter» and download…Full steps

For most Windows user, it is really common to be faced with this kind of situation: «An error occurred while checking for new updates for your computer. Error(s) found: Code 80070002 Windows Update encountered an unknown problem».

windows could not update because of error code 0x80070002

You might get this issue when you’re trying to install some Windows 10 updates, such as KB3200970, as well as other numbers. You will notice that the update starts to download, but as soon as it gets to the screen where it should be installed, it will either fail immediately, and uninstall itself, or reboot your computer, and then fail and uninstall.

Solutions to Fix Error Code 0x80070002

When you got this kind of error, do not worry! Here are a couple of solutions for this issue, which is fairly easy, even for a person that doesn’t have a lot of technical experience. Just follow the instructions in the methods below to simply resolve Windows Update errors 0x80070002 or 0x80070003.

Solution 1. Quick Fix: Check Time Settings

Details are the key to success, the time settings have a great influence on the Windows update. Simply check the date and time settings may solve your problem:

Click “Control Panel”
Open “Date and Time”
Press on “Change date and time” and make corrections if necessary
Configure your time zone before pressing OK
Press on “Internet Time” tab before selecting “Change Settings”
Check “Synchronize with an Internet time server” before choosing the Time Server from the list presented
Press “Update Now”
Press “OK” twice to complete the configuration and close all open windows

After this, restart your computer before accessing Windows Update. if You had Incorrect time set on your system then doing the above steps should fix the 0x80070002 error for you.

Solution 2. Check and Remove the Corrupted System Files

If the quick fix does not work, it is therefore advised to scan and see if you have any corrupted files on your system.

First, Scan and Check the Corrupted System Files

Click Windows icon and type CMD, then right-click command prompt and choose Run as Administrator
Type “SFC /scannow” and hit enter
Wait for this process to complete

If you get a message that everything succeeded then try to run Windows Update again, if you get an error message which contains that corrupted files were found but cannot be repaired then please try to remove the corrupted files

Second, Remove the Corrupted Windows Update Files

1. Click «Start» button and select «Control Panel». Type «Administrative Tools» in the search box and press Enter.
2. On the pop-up windows find and double-click «Service». If you are asked to provide administrator password or confirmation, type password and give confirmation.
3. Click the tab «Name» to sort items alphabetically, after which you can find out Windows Update service easily. Right-click it and select Stop.

If deleting system files does not help you, you can fix the 0x80070002 error by deleting the software distribution folder to help you solve this case. Follow Solution 3 to get it fixed now.

Solution 3. Delete Software Distribution Folder to Fix 0x80070002

The Software distribution folder is found on the C drive of your system. It is in the folder where all downloaded Windows updates are stored.

It may turn out that some files in the folder are corrupt and therefore unable to or prevent the installation of updates. Deleting it can help in resolving error code 0x80070002. Here are the simple steps:

Click «This PC» or «My computer»
Navigate to «C:\Windows» folder.
Search for and delete the folder named «SoftwareDistribution». You may also choose to rename the folder as “SoftwareDistributionOld” in case you do not wish to delete it.
Restart your computer before accessing the Windows Update Store. You should be able to notice updates being downloaded and installed. This will make sure that this method works to fix error 0x80070002 code for you.

Solution 4. Try Windows Update Troubleshooter

The Windows Update Troubleshooter is always a method to consider when you have any problems running Windows Update. Go to the Microsoft official website, search for «Troubleshooter» and download it, and this tool is able to automatically diagnose and fix common problems with Windows Update.

Important Note: Backup Data When Error 0x80070002 Occurs

Data loss happens every day, any of the above solutions may cause data loss. So it is of vital importance to backup files. Some users think that backing up files may be very complicated. In fact, it is really easy if you have the help of a professional tool — EaseUS Todo Backup.

Step 1. To begin the backup process, click the Select backup contents button.

Step 2. Four data backup categories are listed: File, Disk, OS, and Mail.

Step 3. Lists of both local and network files are shown on the left-hand side of the screen. Expanding the directory so that you can choose the files to back up.

Step 4. Follow the guidance on the screen and choose the place where you want to store the back up.

Make sure that the backup is encrypted and set the backup schedule by clicking Options in Backup Options. You can also choose to start the backup at a certain time in Backup Scheme by clicking Options. There are many other customizable options that you can look into.

Step 5. You can store the backup file either on your computer, in EaseUS’s cloud service, or on a network-attached storage device (NAS).

Step 6. EaseUS Todo Backup enables customers store backup copies of their files on a third-party cloud drive or on the company’s own cloud storage.

If you want to back up your data on a third-party cloud drive, select Local Drive and scroll down to add Cloud Device. Then fill in your account information.

Click EaseUS Cloud, then sign up and log in with your EaseUS account if you wish to store backup files to EaseUS’ own cloud storage service.

Step 7. Click on Backup Now to start a backup. When the backup process is done, it will display as a card on the left-hand side of the screen. A right-click will let you see more about how to handle the backup job in more depth.

FAQ on Fix Error Code 0x80070002 in Windows 10/11 Update

1. What does error 0x80070002 mean?

You might get this issue of Error(s) found: Code 80070002 Windows Update encountered an unknown problem when you’re trying to install some Windows 10 updates, such as KB3200970, as well as other numbers. It means that Windows Update can’t find the updates.

2. How do I fix a Windows 10 update error?

There are a few ways you can try to fix this problem.

First, you can run the Windows Update Troubleshooter, which is an automated tool that will check for common problems and try to fix them.
Second, you can manually download the updates from Microsoft’s Download Center and then install them.
Third, you can try resetting the Windows Update components. This will delete any existing updates and then re-download and install them from scratch.
Fourth, you can try temporarily disabling your antivirus software and then trying to install the updates again.

Источник

Table of contents

What is Feature Update to Windows 10 Version 1903 Error 0x80070002?
What Causes Microsoft Feature Update to Windows 10, Version 1903 – Error 0x80070002?
How To Fix Feature Update to Windows 10, Version 1903 – Error 0x80070002 Problem
- Fix #1: Check your PC’s time and date
- Fix #2: Restart the Windows Update Service
- Fix #3: Check and repair corrupted system files
- Fix #4: Check the hard drive for file system errors
- Fix #5: Check for malware
- Fix #6: Run the Windows Update Troubleshooter
- Fix #7: Turn off your antivirus temporarily
- Fix #8: Perform a Clean Boot
- Fix #9: Manually install the update
Conclusion

Windows Update failures can be inconvenient and occasionally expose you to security risks that may develop between patches. Today, we look into how to fix feature update to Windows 10.

In terms of updating, it’s regrettably not always as simple as we’d want. When something that should happen in the background goes wrong, you are left to clean up the mess on your own.

One of the most annoying errors you may encounter when trying to upgrade your Windows 10 computer is Error 0x80070002. Many customers have reported encountering the ‘Feature Update to Windows 10, Version 1903 – Error 0x80070002’ when updating Windows 10/11 to the most recent release. It can also occur when trying to activate a new feature update to Windows 10, Version 1903.

Incorrect dates and timings, corrupted system files, and a number of other factors could be to blame for the problem. This article will assist you in troubleshooting your Windows 10/11 if you have been experiencing this problem and are unable to update it to the most latest OS.

What is Feature Update to Windows 10 Version 1903 Error 0x80070002?

Ever experienced a 0x80070002 Windows Update error on your computer? Error 0x80070002 is an issue with Windows Update that prevents users from installing updates or upgrades on their computers. This error occurs when there are missing files or folders from your system due to corruption or accidental deletion.

When this problem arises, you’ll probably see a warning on your computer saying that Windows couldn’t finish installing the updates. This problem has been reported by users on both Windows 10 and Windows 11.

Here is the exact error message:

Windows could not search for new updates. An error occurred while checking for new updates for your computer. Error(s) found: code 80070002. Windows Update encountered an unknown error.

The same issue is referenced by the code “0x80070003” in some circumstances. Additionally, there are the alternate codes “80070002” or “80070003,” depending on the system version. “ERROR FILE NOT FOUND” is the message that these four potential codes can represent.

A missing file or a damaged file may be the cause of the Windows update process failing because a file could not be located. Downloading and unpacking of the installation files are the main operations that can be at fault for this. Windows doesn’t automatically fix this issue; instead, it shows error 0x80070002, therefore it’s a good idea to attempt a fix yourself and install the necessary update.

What Causes Microsoft Feature Update to Windows 10, Version 1903 – Error 0x80070002?

There may be a number of different potential causes of Windows update issues. The main offenders responsible for the issue in the question are listed below.

System files that are damaged or missing may cause the Windows update error code 0x80070002.
You can experience this problem if the system doesn’t have enough storage to download the update. Although Windows always keeps a specific amount of storage space available for updates, you can run into errors if you only have a small amount of free space. Check the available space on the OS drive using File Explorer. If you have limited storage space, consider deleting all unnecessary files. Alternatively, you can connect an external drive to transfer the files before attempting to download the update.
Conflicts between the system’s hardware components may also result in the issue.
Outdated drivers might also wreck havoc on your computer and trigger this error. If this is the case, use Driver Updater to keep all your drivers updated and prevent this problem.

Download Auslogics Driver Updater

Prevent hardware errors and ensure problem-free device operation with this advanced tool that detects outdated drivers and safely gets them updated.

Update error 0x80070002 is easy to deal with. Here are all the fixes to solve the issue permanently.

How To Fix Feature Update to Windows 10, Version 1903 – Error 0x80070002 Problem

When installing a Windows update, you may receive the error code “0x80070002” for a variety of reasons. One possibility is that the Windows service in charge of updates is not functioning properly, making installation impossible. It’s also possible that critical system files were lost or deleted, or there are incorrect system settings used. This may not be due to any changes you made; these system issues could also be caused by malware or defective hardware.

Read the solution suggestions below to determine how to deal with the 0x80070002 error in each case.

Fix #1: Check your PC’s time and date

In the “Date and Time” tab, make sure the correct time zone is selected. If this is not the case, you can change the current time zone setting by clicking “Change time zone.”

When you connect to the internet, the operating system will usually automatically determine the correct time zone, time, and date. If the synchronization process fails or you manually enter the time information, you may encounter issues such as the update error 0x80070002 if there are significant differences between the expected and actual values. First, look at the “Date and Time” menu, which can be accessed through the Control Panel (in the Windows Start menu). Take the following steps:

In the Date and Time tab, make sure the correct time zone is selected. If this is not the case, you can change the current time zone setting by clicking Change time zone.
Check the box next to Automatically switch to summer/wintertime.
Navigate to the Internet time tab and click the Change settings button.
Check Synchronize with an internet time server and choose one of the suggested servers.
To confirm the changes, click Update now and then OK.

Fix #2: Restart the Windows Update Service

The Update Service, like all other Windows services, can be found in the Microsoft Management Console (Administration > Services) or the Start menu’s search function. In the latter case, enter the search term “services” and click on the link with the same name. In the list, look for the entry “Windows Update” and click “End the service” or the square stop symbol.» src=»https://www.auslogics.com/en/articles/wp-content/uploads/2022/12/feature-update_1.jpg»></p>
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Картинка с сайта: www.auslogics.com

Windows operating systems include a diverse set of services and processes that are either always active or run only when the system requires them. The Windows Update Agent (WUA) is one of these services, and it is in charge of downloading and installing updates for the Windows OS and other installed Microsoft apps. It will be impossible to update the system if this system does not function properly. Restarting the Update Agent is one possible solution to the 0x80070002 error.

The Update Service, like all other Windows services, can be found in the Microsoft Management Console (Administration > Services) or the Start menu’s search function. In the latter case, enter the search term “services” and click on the link with the same name. In the list, look for the entry “Windows Update” and click “End the service” or the square stop symbol.

Before restarting the agent, navigate to the following directory on your PC (replace the drive letter accordingly if you installed Windows on a different drive): C:/Windows/SoftwareDistribution.

The Update Agent temporarily saves files required for the installation process in this directory. To prevent the service from reverting to these files after restarting and instead downloading and unpacking the respective update from scratch, delete the contents of the SoftwareDistribution directory.

Now, restart the Update Service by clicking the Update Service button in the Microsoft Management Console, followed by a system restart. Following that, the agent will be able to retry downloading and installing the problematic update.

Fix #3: Check and repair corrupted system files

The 0x80070002 error can also be caused by missing or corrupt system files. However, because the error message provides no information about where you should look in this case, you must rely on the built-in functionality of the SFC tool (System File Checker). This utility scans and repairs all corrupted system files in your Windows installation. If repairs are not feasible, the SFC will notify you of the affected file. Administrator privileges are required to use the command line tool because the command prompt must be launched as an administrator. To do so, take the following steps:

Launch the Start menu.
In the search bar, type cmd.
By right-clicking, select Command Prompt and then Run as administrator.
To start the SFC, enter the following commands as soon as you open the command line: sfc /scannow.

Keep the command prompt window open until the checking process is finished. The tool will then display the outcome of the check. A list of damaged files that could not be repaired can be found in the log file cbs.log, which can be found in the directory Windows/Logs/CBS.

Fix #4: Check the hard drive for file system errors

File system errors, also known as defective hard drive sectors, can occur as a result of system crashes or improper deletion. As a result, a variety of complications, such as the 0x80070002 update problem, can arise. Windows includes a solution as standard, the CHKDSK tool (CheckDisk), which allows you to detect and resolve these types of errors in the file system structure at any time. CHKDSK, like the SFC program described above, can be run from the command line.

It is also necessary to open the command prompt console as an administrator here:

Navigate to the Windows Start menu.
Enter cmd into the search box.
Right-click Command Prompt, then hit the Run as administrator option.
Enter the following command to scan and repair the drive on which Windows was installed (usually C:):
```
chkdsk C: /F /R
```

Because the drive is currently being used by Windows and its various processes, you will be informed that CHKDSK cannot be started at this time. Instead, type J and press the Enter key to have the check program run before the next system startup.

Fix #5: Check for malware

If important system files or settings are incorrect or missing, your computer may be infected with malware. In this case, your efforts to resolve the 0x80070002 error will most likely be futile until you locate and remove the malicious software from your system. Read our extensive malware article to learn about the best tools for detecting and removing spyware, Trojan horses, viruses, and other malicious software.

Download Auslogics Anti-Malware

Detects malware, spyware and viruses, then safely removes them from your PC to help keep it as secure as possible. The program is made to complement your main antivirus.

Fix #6: Run the Windows Update Troubleshooter

For current Windows versions, the Update Troubleshooter offers a service that is specifically designed to resolve update errors such as 0x80070002. The latest version of the troubleshooter can be downloaded at any time from the official Microsoft Support Forum; it is only a few kilobytes (KB) in size. After opening the downloaded.diagcab file with the Assistant for Troubleshooting by Diagnosis, simply follow the steps below to resolve the 0x80070002 error.

Fix #7: Turn off your antivirus temporarily

In general, Windows security software can safeguard your computer against virus attacks. However, in some cases, Windows security software may prevent Windows updates. To resolve the error 0x80070002, you can temporarily disable security software.

If you have installed third-party security software, simply right-click the antivirus software icon at the bottom of the taskbar and select the option that refers to temporarily disabling the security software. If you are using Windows 10/11, you must also disable Windows Defender and Windows Firewall.

After you’ve disabled the security software, restart your computer to see if the error code 0x80070002 has been resolved.

Fix #8: Perform a Clean Boot

The conflict between startup services and the update process can cause Windows update error 0x80070002. To resolve this issue, restart the system in a clean boot state.

The system starts with the basic set of drivers and startup applications in the clean boot state. Follow the steps below to initiate a clean boot.

Enter msconfig into the Run dialog box and press Enter.
Select Selective startup from the General tab.
Navigate to the Services tab.
Select Hide all Microsoft services, and then click the Disable all button.
Navigate to the Startup tab.
Select Open Task Manager.
End task by right-clicking on all non-essential startup applications.
Click OK after pressing the Apply button.

On the next boot, the system will begin in a clean boot state.

Fix #9: Manually install the update

If, after trying these solutions, the Update Center still displays the error code “0x80070002,” you should try downloading and installing the relevant update manually. Microsoft posts all newly released updates to its Online Update Catalog. Simply enter the update’s knowledge base number (always beginning with “KB”) into the search bar and press “Search”; the web application will then look for the appropriate installation files automatically.

Conclusion

Error 0x80070002 can be a frustrating issue to deal with when trying to upgrade your Windows 10/11 computer to Version 1903, but fortunately, it’s relatively easy to fix with just a few simple steps as outlined above! By following these steps, you would be able to successfully install the latest feature update without any more issues! Good luck!

Источник

Did you come across any errors while downloading Windows 10 update? This is a fairly common problem in Windows 7 also. Today, we will fix update error 0x80070002 on Windows 10 with the help of tried and tested methods. Error Code 0x80070002 Windows 7 & 10 occurs especially when the Windows update file goes missing from the database or the said file on the device mismatches with the database instructions. The following messages may appear on your screen if your face this error:

Windows could not search for new updates.
An error occurred while checking for new updates for your PC.
Error(s) found: code 80070002.
Windows Update encountered an unknown error. Error code 0x80070002

Table of Contents

Here are the root causes for 0x80070002 error:

Faulty drivers
Missing Windows update files
Issues with Windows update
Corrupt applications

There are other error codes such as 80244001, 80244022, and a few more, indicating Windows update issue. The said code may vary, but the solutions to resolve it are almost identical. Follow any of the methods listed below to fix this issue.

Method 1: Run Windows Update Troubleshooter

Windows offers an in-built troubleshooter to rectify minor issues. It is advisable to run the Windows troubleshooter first to fix Windows 10 update error code 0x80070002 as follows:

1. Press Windows + I keys simultaneously to launch Settings.

2. Click on the Update & Security tile, as shown.

3. Go to Troubleshoot menu in the left pane.

4. Select Windows Update troubleshooter and click on Run the troubleshooter button shown highlighted below.

click on Troubleshoot from the Update and Security settings and select Windows Update troubleshooter and click on Run the troubleshooter. How To Fix Error 0x80070002 Windows 10

5. Wait for the troubleshooter to detect and fix the problem. Once the process is complete, restart your PC.

Also Read: How to Set Alarms in Windows 10

Method 2: Synchronize Date and Time Settings

You might wonder why we should synchronize time and date for this issue. But, many users said that this solution worked, and hence, it is advised to do the same.

1. Right-click on the time and date from the right-end of the Taskbar.

2. Select the Adjust date/time option from the list.

3. Switch On the toggle for the given options:

Set time automatically
Set time zone automatically

Toggle on the options Set time automatically and Set time zone automatically.

Now, try updating Windows again.

Also Read: Fix Windows Update Error 0x800704c7

Method 3: Modify Registry Editor

Follow the given instructions carefully since any changes made by modifying Registry Editor will be permanent.

Note: Before processing the method, ensure that the device language is set to English (United States).

1. Press Windows + R keys simultaneously to launch Run dialog box.

2. Type regedit and hit Enter key to open Registry Editor.

Type regedit and hit Enter. A Registry Editor Window opens. How To Fix Error 0x80070002 Windows 10

3. Click Yes to confirm the User Account Control prompt.

4. Navigate to the following path.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade.

Navigate to the following path. How To Fix Error 0x80070002 Windows 10

Note: If the OSUpgrade folder is not present follow given steps. Else, you can skip to Step 5 to edit OSUpgrade key.

4A. Right-click on WindowsUpdate. Choose New > DWORD (32-bit) value as depicted below.

Right click on WindowsUpdate and go to New and choose DWORD 32 bit value

4B. Type the values with Value name: as AllowOSUpgrade and set Value data: as 1.

Create a new file type DWORD 32 bit Value with Name as AllowOSUpgrade and set Value data as 0x00000001.

4C. Choose Hexadecimal under Base and click on OK

5. Or, Choose the OSUpgrade key.

6. Right-click on the empty area and click New > DWORD (32-bit) Value as illustrated below.

Right click on the empty area and click New. Choose DWORD 32 bit Value from the menu.

7. Right-click on the newly created value and choose Modify… option, as shown.

8. Set the Value name as AllowOSUpgrade and Value data as 1.

9. Choose Hexadecimal in Base and click OK.

10. Lastly, restart your PC.

Method 4: Disable Windows Defender Firewall (Not Recommended)

Windows Defender or third-party antivirus software running in the background may also cause this issue. Follow the below steps to fix to disable Windows Defender temporarily to fix Error Code 0x80070002 on Windows 7 & 10 :

1. Go to the Settings > Update & Security as shown in Method 1.

2. Select Windows Security from the left pane and Virus & threat protection on the right pane.

select the Virus and threat protection option under Protection areas

3. In the Windows Security window, click on Manage settings under Virus & threat protection settings

4. Switch Off the toggle bar for Real-time protection.

Toggle off the bar under the Real-time protection. How To Fix Error 0x80070002 Windows 10

5. Click Yes to confirm.

Also Read: How to Block or Unblock Programs In Windows Defender Firewall

Method 5: Rollback Windows Update

Sometimes, Windows might fail to extract the updated files successfully. To fix update error 0x80070002 Windows 10, it is advised to roll back Windows update as follows:

1. Navigate to Settings > Update & Security as shown previously.

2. In Windows Update, click on View update history, as depicted below.

In the Windows Update, Click on the View update history.

3. Click on Uninstall updates option as shown.

4. Choose the latest update of Microsoft Windows (For example, KB5007289) and click on Uninstall button shown highlighted.

Choose the latest update of Microsoft Windows and click on Uninstall

5. Finally, restart your Windows PC.

Method 6: Run SFC and DISM Scans

Damaged system files may also affect the Windows Update on your Windows 7 or 10 desktop/laptop. Follow the below steps to detect, repair, and restore system files and solve the update error 0x80070002 Windows 10 using in-built repair tools:

1. Hit the Windows key, type Command Prompt and click on Run as administrator.

Open Start menu, type Command Prompt and click on Run as administrator on the right pane.

2. Click on Yes in the User Account Control prompt.

3. Type sfc /scannow and press Enter key to run System File Checker scan.

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Note: A system scan will be initiated and it will take a couple of minutes to finish. Meanwhile, you can continue performing other activities but be mindful of not accidentally closing the window.

After completing the scan, it will show either of these messages:

Windows Resource Protection did not find any integrity violations.
Windows Resource Protection could not perform the requested operation.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.

4. Once the scan is finished, restart your PC.

5. Again, launch Command Prompt as administrator and execute the given commands one after the other:

dism.exe /Online /cleanup-image /scanhealth
dism.exe /Online /cleanup-image /restorehealth
dism.exe /Online /cleanup-image /startcomponentcleanup

Note: You must have a working internet connection to execute DISM commands properly.

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Also Read: How to Fix Windows Update Error 80072ee2

Method 7: Modify Windows Update Service

Often, the update might fail and miss out on a few files. In such scenarios, you have to delete or rename these installation files to resolve Windows 10 update error 0x80070002.

Note: The update service must be disabled from running in the background to modify these files.

Step I: Disable Windows Update Service

1. Launch Run dialog box by pressing Windows + R keys.

2. Type services.msc and hit Enter to launch Services window.

Type services.msc in the run command box then press enter

3. Scroll down to locate the Windows Update service. Right-click on it and choose Properties from the context menu, as depicted below.

Scroll through to locate and right click on Windows Update. Choose Properties from the menu

4. In the General tab, select Startup type: to Automatic.

In the General tab, in Startup type drop down choose Automatic. How To Fix Error 0x80070002 Windows 10

5. Click on Stop if the Service status is Running.

6. Click Apply to save changes and then OK to exit.

Click Apply and then OK. How To Fix Error 0x80070002 Windows 10

Step II: Delete Software Distribution Folder

1. Press Windows + E keys simultaneously to open File Explorer.

2. Go to C:\Windows viz directory where Windows OS is installed.

3A. Choose the SoftwareDistribution folder and press the Del key to delete the folder.

Note: If prompted to edit as an administrator, then enter the password and hit Enter.

Choose SoftwareDistribution folder and press Del key. How To Fix Error 0x80070002 Windows 10

3B. Alternatively, Rename it by pressing F2 key and proceed further.

Step III: Re-enable Windows Update Service

1. Open Services window as instructed in Step I.

2. Right-click on Windows Update service and choose Start as illustrated below.

Right click on it and choose Start. How To Fix Error 0x80070002 Windows 10

3. Restart your device and try updating Windows again.

Also Read: How to Fix Access is Denied Windows 10

Method 8: Reset Winsock Catalog

Winsock Catalog is an interface to communicate between Windows network software and network services. Resetting this interface would help in fixing update error code 0XC1900200 and 0x80070002 on Windows 7 & 10.

1. Launch Command Prompt as administrator as ealier.

2. Type netsh winsock reset and hit the Enter key to execute to reset Windows Sockets Catalog.

3. Restart your PC once the process is complete.

Frequently Asked Questions (FAQs)

Q1. Will updating my device driver help in resolving the update issue?

Ans. Yes, updating your device drivers could help in resolving the update error 0x80070002 issue in Windows 10. Read our guide on How to Update Device Drivers on Windows 10 to do so.

Q2. Will power cycling my PC resolve the update issue?

Ans. Yes, power cycling might resolve the update error code 0x80070002 in Windows 7 and 10. You can power cycle your computer through these simple steps:

Turn off the PC and the router.
Disconnect the power source by unplugging it.
For a few minutes, press – hold the Power button.
Reconnect the power supply.
Switch on the computer after 5-6 minutes.

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We hope this guide helped you fix Windows 10 update error code 0x80070002 effectively. Feel free to reach out to us with your queries and suggestions via comments section below.

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Windows 10 update error 0x80070002 indicates your computer failed to install the latest updates. Fortunately, this is one of the easy-to-fix errors codes. Restart your computer, check for updates again, and error 0x80070002 should be history. However, if the issue persists, pursue the troubleshooting steps below.

Contents

1 Solutions to Fix Windows 10 Update Error 0x80070002
- 1.1 Run the Update Troubleshooter
- 1.2 Uninstall Recent Updates
- 1.3 Restart the Update Services
- 1.4 Repair Hard Drive Errors
- 1.5 Rename the Software Distribution Folder
- 1.6 Disable Third-Party Antivirus
- 1.7 Manually Download the Updates
- 1.8 Conclusion

Run the Update Troubleshooter

The Windows Update troubleshooter can automatically fix common update issues, including error code 0x80070002.

Go to Settings, and select Update and Security.
Click on Troubleshooter.
Click on View additional troubleshooters.
Then select Windows Update, and launch the troubleshooter.
Restart your computer, and check for updates again.

Uninstall Recent Updates

Go to Control Panel, and select Uninstall a program.
Then click on View installed updates.
Select the newest updates and hit the Uninstall button to remove the updates you recently installed.

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Restart your machine.
Launch Windows Update, and check for updates again.

Restart the Update Services

Type “services” in the Windows Start Search field.
Double-click on the Services app.
Scroll down to the Windows Update service and check its status.
If the service is not running, right-click on it and select Start. If it’s already running, restart it.

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Then, locate the Background Intelligent Transfer Service, and the Cryptographic service.
Make sure these two services are running as well.

Repair Hard Drive Errors

Press the Windows and X keys.
Select Command Prompt (Admin).
Enter the chkdsk/f C: command and hit Enter.
Then run DISM.exe /Online /Cleanup-image /Restorehealth Картинка с сайта: www.technipages.com
Run the sfc /scannow command as well.
Go ahead and restart your computer.
Check for updates again and check if the error is gone.

Rename the Software Distribution Folder

If repairing your hard drive didn’t help, try renaming the Software Distribution folder.

Launch Command Prompt with admin rights again.
Run the following commands one by one. Hit Enter after each command:
- net stop bits
- net stop wuauserv
- ren %systemroot%\softwaredistribution softwaredistribution.bak
- ren %systemroot%\system32\catroot2catroot2.bak
- net start bits
- net start wuauserv
Go back to Windows Update, and check for updates again.

Disable Third-Party Antivirus

If you’re running a third-party antivirus on your Windows machine, temporarily turn off the tool. We’ve said it countless times before, and we’ll say it again: third-party security solutions may sometimes block the Windows Update service.

As a result, your computer can’t download and install the latest updates. This problem often occurs when you’re trying to download the latest Windows feature updates.

To make sure nothing can interfere with the update process, disable your antivirus, firewall, VPN, and anti-malware tool. Then check for updates again.

Manually Download the Updates

You can force the update process by manually downloading the latest updates. For example, if you’re trying to download the latest feature update, use Microsoft’s Update Assistant to get the job done. On the other hand, if you’re trying to download specific security or cumulative updates, to the official Microsoft Update Catalog website.

Conclusion

To fix Windows 10 error 0x80070002, run the Update troubleshooter, and restart your computer. Then, uninstall recently installed updates, and restart the update services. Additionally, repair hard drive errors, rename the Software Distribution folder, and temporarily disable third-party security tools. If the error persists, manually download the problematic updates using the Update Assistant or Microsoft’s Update Catalog.

Did you manage to get rid of error 0x80070002? Hit the comments below and let us know which of these methods worked for you.

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