Windows 10 ошибка 0x80048823

Issue: Hello. When I try to log into Office 365 in Windows, I receive the 0x80048823 error. Is there a way to fix this?

Solved Answer

When attempting to log into Microsoft Store or Microsoft Office 365, Windows users frequently encounter the 0x80048823 error. The error message, “Something went wrong, Please try again later. 0x80048823” usually indicates that there is a problem with the login process.

A number of factors can contribute to the error. An unstable internet connection is one of the most common causes. If the internet connection is weak or unstable, the login process may fail to complete successfully. Furthermore, the error could be caused by incorrect Microsoft Account login credentials.

This issue may have an impact on users by preventing them from accessing the Microsoft Store and Microsoft Office 365, causing significant disruption to their work or personal activities.

The 0x80048823 error has several possible solutions. Users can attempt to troubleshoot their internet connection, verify that they are using the correct Microsoft Account login credentials, or clear their cache and cookies. If none of these methods work, users can try resetting the Microsoft Store app or reinstalling Office 365.

In this guide, you will find steps on how to fix this error both with the Microsoft Store and Office 365. Keep in mind that the manual troubleshooting process can be lengthy. Instead, you can try using a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,^[1] corrupted files, registry^[2] issues, or clear cookies and cache^[3] automatically. Otherwise, follow the step-by-step instructions below.

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Fix 0x80048823 error in Microsoft Store

Solution 1. Check Network Connection

If you’re encountering the error code 0x80048823 in the Microsoft Store, it’s possible that your internet connection is slow or unstable. To check if this is the case, running a speed test can be helpful. If the test results show that your internet speed is below the level you’re paying for, try restarting your modem and router. If the issue persists, consider contacting your service provider for further assistance.

Solution 2. Reset Microsoft Store Cache

Like most applications, Microsoft Store creates and stores cache data to enhance performance. However, if this cache becomes corrupt, you may experience various issues.

• Open the Run dialog box by pressing the Windows key + R.
• If the hotkeys don’t work, you can use any other method to open the Run dialog box.
• In the search bar of the Run dialog box, type wsreset.exe

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• Click OK.
• A blank Command Prompt window will appear for a few seconds.
• Once the cache is cleared, Windows will close the Command Prompt window and automatically launch the Microsoft Store app.

Solution 4. Adjust Date and Time

• Press the Windows key + I on your keyboard to open the Settings app.
• Click on Time & language.
• Click on Date and Time.
• Toggle the switches for Set time automatically and Set time zone automatically to the On position.

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Solution 5. Repair or Reset the Microsoft Store

• Press the Windows key + I on your keyboard to open the Settings app.
• Click on Apps.
• Click on the Installed Apps tab.
• Search for Microsoft Store in the list of installed apps.
• Click on the three dots beside Microsoft Store.
• Select Advanced options from the drop-down menu.
• Scroll down to the Repair/Reset section.
• Click on Repair.
• If repairing does not fix the issue, press Reset.

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Fix 0x80048823 error in Office 365

Solution 1. Check Microsoft Servers

• Verify the status of Microsoft’s servers, as they may be undergoing maintenance. You can do this by visiting the Microsoft Server status page. Alternatively, you can follow @MSFT365Status on Twitter for updates on any ongoing maintenance.
• Check the status of your Office 365 subscription. If it’s not active, you may need to renew your subscription before using the service. You can check your account status by logging into the Microsoft Account page.

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Solution 2. Enable Administrator Access

• Click on the Start menu button and type Command Prompt.
• Right-click on Command Prompt and select Run as administrator.
• When prompted with the User Account Control (UAC) dialog, click Yes to continue.
• In the Command Prompt window, type net user administrator /active:yes.
• Press the Enter key to execute the command.

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Solution 3. Disable VPN and Proxy Server

• Right-click on the Start icon or press the Windows key + X to open the Power User menu.
• Select Settings from the list.
• In the Settings app, select the Network & internet tab from the left pane.
• Click on Proxy.
• Disable the Automatically detect settings and Use a proxy server options.
• Once you have disabled them, check to see if the issue has been resolved.

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Solution 4. Try Clean Boot

• Open the Search menu, type in system configuration, and press Enter.
• Under the Services tab, tick the Hide all Microsoft services box.
• Click on Disable all button.
• Head over to the Startup tab and click on Open Task Manager.
• Select a third-party program and click on Disable at the top.

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• Repeat this step to disable all third-party apps and programs.
• Restart your PC to enter the clean boot state and see if the issue persists.
• If the issue disappeared in the clean boot state, then you can be certain that a third-party app is causing it.
• Go through all recently installed apps or programs and remove them one by one.

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Access geo-restricted video content with a VPN

Private Internet Access is a VPN that can prevent your Internet Service Provider, the government, and third-parties from tracking your online and allow you to stay completely anonymous. The software provides dedicated servers for torrenting and streaming, ensuring optimal performance and not slowing you down. You can also bypass geo-restrictions and view such services as Netflix, BBC, Disney+, and other popular streaming services without limitations, regardless of where you are.

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Fix Error 0x80048823 in Windows 11

Introduction

Windows 11 is the latest operating system developed by Microsoft, offering a variety of new features and improvements over its predecessors. However, like any software, Windows 11 is not without its flaws. One common issue that users may encounter is Error 0x80048823, which can be frustrating to deal with. In this article, we will explore the causes of Error 0x80048823 in Windows 11 and provide step-by-step instructions on how to fix it.

What is Error 0x80048823?

Error 0x80048823 is a common error code that users may encounter when trying to update their Windows 11 operating system. This error typically occurs when there is an issue with the Windows Update service or when the system is unable to connect to the Microsoft servers. When this error occurs, users may see a message stating «We couldn’t connect to the update service» or «There was a problem checking for updates.»

Causes of Error 0x80048823

There are several possible causes for Error 0x80048823 in Windows 11, including:

1. Internet connection issues: If there is a problem with your internet connection, Windows may not be able to connect to the Microsoft servers to check for updates, resulting in Error 0x80048823.

2. Windows Update service issues: The Windows Update service is responsible for downloading and installing updates on your system. If this service is not running properly, you may encounter Error 0x80048823.

3. Corrupt system files: Corrupt system files can also cause Error 0x80048823 in Windows 11. This can happen due to malware infections, improper system shutdowns, or other factors.

4. Outdated drivers: Outdated drivers can also lead to Error 0x80048823, as they may prevent Windows from connecting to the update servers.

5. Software conflicts: In some cases, conflicts with third-party software can cause Error 0x80048823 in Windows 11. This can happen if a program is blocking Windows from accessing the update servers.

How to Fix Error 0x80048823 in Windows 11

Now that we have identified some common causes of Error 0x80048823, let’s explore some methods to fix this issue on your Windows 11 system.

Method 1: Check your Internet Connection

The first step in troubleshooting Error 0x80048823 is to check your internet connection. Make sure that you are connected to a stable and reliable network, and that there are no issues with your modem or router. You can also try resetting your network settings or switching to a different network to see if that resolves the issue.

Method 2: Restart the Windows Update Service

If there are no issues with your internet connection, the next step is to restart the Windows Update service. Follow these steps to do so:

1. Press the Windows key + R to open the Run dialog box.
2. Type «services.msc» and press Enter to open the Services window.
3. Scroll down and locate the Windows Update service.
4. Right-click on the Windows Update service and select Restart from the context menu.

Method 3: Run the Windows Update Troubleshooter

Windows 11 includes a built-in troubleshooter tool that can help diagnose and fix common Windows Update issues. Follow these steps to run the Windows Update troubleshooter:

1. Press the Windows key + I to open the Settings app.
2. Click on Update & Security.
3. Select Troubleshoot from the left-hand menu.
4. Click on Windows Update and then click on Run the troubleshooter.

Method 4: Reset Windows Update Components

If restarting the Windows Update service and running the troubleshooter does not resolve Error 0x80048823, you can try resetting the Windows Update components. Follow these steps to do so:

1. Press the Windows key + X and select Windows Terminal (Admin) from the menu.
2. Type the following commands in the terminal window, pressing Enter after each one:
   • net stop wuauserv
   • net stop cryptSvc
   • net stop bits
   • net stop msiserver
3. Type the following commands to rename the SoftwareDistribution and Catroot2 folders:
   • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
   • ren C:WindowsSystem32catroot2 Catroot2.old
4. Type the following commands to restart the Windows Update and related services:
   • net start wuauserv
   • net start cryptSvc
   • net start bits
   • net start msiserver

Method 5: Update Device Drivers

Outdated or incompatible device drivers can also cause Error 0x80048823 in Windows 11. To update your device drivers, follow these steps:

1. Press the Windows key + X and select Device Manager from the menu.
2. Expand the categories and locate the devices with a yellow exclamation mark, indicating outdated drivers.
3. Right-click on the device and select Update driver.
4. Choose the option to search automatically for updated driver software.

Method 6: Perform a System File Check

Corrupt system files can also cause Error 0x80048823 in Windows 11. To check for and repair corrupt system files, follow these steps:

1. Press the Windows key + X and select Windows Terminal (Admin) from the menu.
2. Type the following command in the terminal window and press Enter:
   • sfc /scannow
3. Wait for the scan to complete and follow any on-screen instructions to repair the corrupt files.

Method 7: Check for Software Conflicts

If you have recently installed any third-party software, it may be causing conflicts with Windows Update. To check for software conflicts, follow these steps:

1. Press the Windows key + I to open the Settings app.
2. Click on Apps.
3. Scroll through the list of installed apps and uninstall any recently added programs that may be causing conflicts.

Method 8: Perform a System Restore

If none of the above methods work, you can try performing a system restore to revert your system to a previous state when Error 0x80048823 was not occurring. Follow these steps to perform a system restore:

1. Press the Windows key + R to open the Run dialog box.
2. Type «rstrui» and press Enter to open the System Restore window.
3. Follow the on-screen instructions to choose a restore point and restore your system.

Conclusion

Error 0x80048823 can be a frustrating issue to deal with in Windows 11, but with the right troubleshooting steps, you can resolve this error and ensure that your system is up to date with the latest updates and patches. By checking your internet connection, restarting the Windows Update service, running the Windows Update troubleshooter, resetting Windows Update components, updating device drivers, performing a system file check, checking for software conflicts, and performing a system restore, you can effectively fix Error 0x80048823 and keep your Windows 11 system running smoothly.