Всем привет. Неделю мучаюсь с запуском программы на винде 10. Либо уйду из вотсапа, либо починю, т.к. неудобно. Суть проблемы:
1. При нажатии на ярлык программы ничего не происходит.
2. При переходе в расположение файла и нажатии на значок приложения ничего не происходит.
3. При удалении программы и новой установке работает до первой перезагрузки компьютера.
4. Даже без удаления программы если нажать на запуск дистрибутива программы установки, вместо установки запускается уже установленный вотсап (даже авторизованным сходу захожу).
Как сделать так, чтобы программа работала штатно? Чтобы запускалась по клику на ярлык, а не на дистрибутив с установочным файлом.
WhatsApp Desktop service is a Desktop app by WhatsApp that can be installed on computers to access WhatsApp. WhatsApp Desktop provides users to text and call their contacts and makes conversations easy and accessible for everyone. However, for various reasons many times users can have various trouble while trying to log in to the WhatsApp desktop application. Desktop WhatsApp not opening is a common error that is normally associated with network connection issues. However, the error can also occur due to other issues with your computer. WhatsApp Desktop not working issue can be fixed by various methods depending on the reason that is causing the issue. So, if you cant open WhatsApp on PC, this is the right place for you to know how to fix this issue.
Table of Contents
There can be various reasons for WhatsApp login errors on your computer. Some of the possible reasons are mentioned here.
- Network connection errors are one of the common reasons for this issue
- Improper configuration of the WhatsApp Desktop application can also cause this issue
- Outdated Windows updates can also cause this issue
- Issues with Network settings on your computer can also cause this issue
- Interfering Background WhatsApp services can also cause this issue
- Various issues with the app can also trigger the login issues
In this guide, we have come up with methods to fix Desktop WhatsApp not opening issue.
Method 1: Troubleshoot Network Connection Issues
One of the most common reasons for Desktop WhatsApp not opening issue is a poor network connection. If your network is weak and unstable you may have trouble logging in to the WhatsApp Desktop app. Therefore, the first step that you should consider is to fix the network issues that may be causing the WhatsApp Desktop login error. The following are two methods that can be used to fix common network errors
1A. Restart WiFi Router
One of the first things that you can do to fix WhatsApp Desktop not working issue is to check if your WiFi router is connected properly. Most of the time network connection errors are caused by improper router connections. Therefore, always make sure that you have connected your router properly if you cant open WhatsApp on PC.
1. Long press the Power Button on your WiFi router.
2. Once the router has turned off unplug the router cable from the main switch.
3. Wait for a few minutes and reconnect the cable and turn on the router.
4. Check if the connection has been restored.
1B. Check Network Connection
If the issue has not been caused by the WiFi router, then it can be because of your internet provider. You should consider checking with the internet service you are using to make sure you are getting good enough signals. You should also ensure that you have an active internet plan on your device. If the issue was not caused by the network, then you should try the below-listed methods to resolve the WhatsApp Desktop login error issue.
Method 2: Run WhatsApp in Compatibility Mode
Running a program in compatibility mode can resolve various errors and issues. If you are not able to sign in to the WhatsApp Desktop application and Desktop WhatsApp not opening issue hasn’t been resolved. Then, you can try to fix this by running the Desktop app in compatibility mode. You can follow these simple steps to run WhatsApp in compatibility mode.
1. Locate the WhatsApp shortcut icon and right-click on it.
2. Click on the Properties option.
3. In the Properties dialog box, navigate to the Compatibility tab.
4. Check the box for Run this program in compatibility mode for option.
5. Select the operating system and click on Apply and then OK to fix WhatsApp Desktop not working issue.
If this method does not work and you still cant open WhatsApp on PC, try the next method to fix the issue.
Also Read: How to Change Font Style in WhatsApp
Method 3: Update Windows
Sometimes the log in issue with the WhatsApp Desktop application can be caused by an outdated Windows update. If your computer’s Windows aren’t up to date, you should consider checking for new updates. You can check out the How to Download and Install Windows 10 Latest Update guide to know how to install the latest updates for Windows.
Method 4: Run Internet Troubleshooter
If you continue to have internet issues on your Windows device, you can try to fix them using an in-built troubleshooter tool. Windows are equipped with various troubleshooting tools that a user can use when they run into trouble. You can use the following steps to use the Windows Internet troubleshooter to fix the login issue with the WhatsApp Desktop. Check our guide to troubleshoot network connectivity problems on Windows 10.
Method 5: Restart WhatsApp Application
Often WhatsApp services interfere with the WhatsApp Desktop application which may lead to various errors including login errors. You can try to fix this by closing the WhatsApp application from the task manager by ending all the processes. If you cant open WhatsApp on PC, you can read our guide on how to end task in Windows 10 to close the WhatsApp process and then relaunch the app again.
Also Read: How to Check if someone is Online on Whatsapp without going Online
Method 6: Repair WhatsApp Desktop Application
Users can repair applications on Windows to fix various issues that may be caused by the system files, such as Desktop WhatsApp not opening issue. You can follow these simple steps to repair the WhatsApp Desktop application on your Windows computer.
1. Press the Windows + I keys simultaneously on your computer to open Settings.
2. Click on the Apps option.
3. Here, locate and click on the WhatsApp application and then click on Advanced options.
4. Scroll down and click on the Repair button under the Reset option.
Method 7: Reset WhatsApp Desktop Application
If repairing the WhatsApp Desktop application does not help you can try to reset it by going to the advanced options in the settings. Follow these simple steps to reset the WhatsApp app on your computer.
1. Press the Windows + I keys simultaneously on your computer to open Settings.
2. Click on the Apps option.
3. Here, locate and click on the WhatsApp application and then click on Advanced options.
4. Scroll down and locate and click the Reset button to reset the application.
Method 8: Update WhatsApp Desktop Application
Often WhatsApp Desktop not working issue can be caused by an outdated version of the application. If you have downloaded the WhatsApp Desktop app from the Microsoft Store you can update it from the store.
1. Open the Microsoft Store from the Start Menu.
2. Navigate to the Library from the left side panel.
3. Click on the Get Updates option from the top right side of the screen.
If there are any updates available for any of your apps they will start downloading.
Also Read: How to Use Two WhatsApp in One Android Phone
Method 9: Reinstall WhatsApp Desktop Application
If none of the methods works and you can’t figure out how to fix Desktop WhatsApp not opening issues with the WhatsApp Desktop app. Then, you can try to reinstall WhatsApp on your computer. You can follow these simple steps to reinstall the application on your computer.
1. Press the Windows + I keys together to open Settings.
2. Click on the Apps option.
3. Locate and click on WhatsApp and click Uninstall.
4. Confirm the process by clicking on Uninstall.
5. Open your Web Browser and visit the official WhatsApp Download page to install the WhatsApp Desktop app.
Along with the above-mentioned methods, there are a few additional methods to fix the log in issues with WhatsApp Desktop application. The following are two additional methods to fix this issue.
Also Read: How to use WhatsApp without a Phone Number
Method 10: Use WhatsApp Web
WhatsApp Web is a service that provides you to run WhatsApp using your web browser. If you cant open WhatsApp on PC, and can’t figure out how to resolve WhatsApp Desktop not working issues. Then, you can always try to run WhatsApp from your browser. You can follow these simple steps to access WhatsApp Web on your computer.
1. Open your Web Browser and visit WhatsApp Web.
2. Follow the on-screen instructions to use your phone to login into WhatsApp Web.
Method 11: Use WhatsApp from an Emulator
If nothing works, you can try to use an emulator to use the Android version of WhatsApp on your computer. There are various emulators that you can install on your computer to use various Android apps including WhatsApp.
Frequently Asking Questions (FAQs)
Q1. Why can’t I log in to the WhatsApp Desktop application?
Ans. One of the common reasons why you may not be able to log in to WhatsApp Desktop is due to unstable network connection issues.
Q2. Can I repair my WhatsApp Desktop application?
Ans. Yes, you can repair the WhatsApp Desktop application from the system settings. Repairing the application can fix various errors with the application.
Q3. Can I update my WhatsApp Desktop application?
Ans. Yes, you can update the WhatsApp Desktop application from the Microsoft Store by navigating to the library.
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We hope this guide was helpful to you and you can fix Desktop WhatsApp not opening issues on your computer. Let us know which method worked for you. If you have any suggestions or queries for us, please let us know in the comment section.
Родное приложение не показывает чаты, а предлагает перейти на новую версию. Оставили ссылку на скачивание рабочего клиента.
Редактор новостей Hi-Tech Mail
Прекращена поддержка настольной версии мессенджера WhatsApp для ПК на Windows. Речь идет о той программе, что написана на кроссплатформенном фреймворке Electron. Ранее это приложение было доступно на официальном сайте WhatsApp. С 27 июня пользоваться им невозможно – мессенжер не будет работать на тех компьютерах, на которых установлена эта программа.
При запуске мессенджер не покажет чаты, а предложит перейти на другое приложение. Новая версия WhatsApp для ПК доступна в магазине Microsoft Store по ссылке.
Обновленная версия была представлена в марте 2023 года. Она работает не на базе устаревшего Electron, а на базе «родных» инструментов Windows. Благодаря этому программа стала быстрее запускаться и стабильнее работать. Обо всех нововведениях десктопной версии WhatsApp читайте здесь.
Предыдущее приложение можно спокойно удалять. Правда, в таком переходе есть и минус: новая версия не поддерживает функции WhatsApp для бизнеса. Их обещают предоставить позже. Зато в новой программе современнее дизайн, повышенное быстродействие и есть поддержка групповых звонков.
Собрали интересную подборку функций WhatsApp, о которых вы могли не знать:
In this guide, we discuss what causes WhatsApp Desktop crashing issues on Windows and how may overcome this issue. With its desktop client finally available for all Windows users, WhatsApp easies its usage. Although its web version has been available for a long time, using WhatsApp as an application feels more smooth and secure.
Several users reported WhatsApp’s Desktop Client crashing issues when they tried sending some messages over it. If you are one such user and are wondering how to address this issue, read this tutorial till the end.
What causes WhatsApp Desktop to crash on Windows 11/10?
WhatsApp Desktop crashing or freezing issues mostly occur when your device meets either of the below conditions –
- Internal Glitches: It’s a temporary issue and might resolve after a PC restart.
- Enabled Sound and Notifications.
- You are on an older version of WhatsApp’s Desktop Client.
- You have installed a buggy or faulty update of this application.
- Pending Windows or Driver Updates
If the WhatsApp Desktop is either crashing or freezing while starting it on your Windows PC, try out these solutions. Just make sure to apply these methods in the exact order as provided below.
- Force-Quit WhatsApp and start it again
- Update WhatsApp Desktop App
- Disable WhatsApp Notifications
- Check for any pending Windows updates
- Configure WhatsApp Desktop’s Update.exe File
- Try the older installation folder of WhatsApp Desktop
- Uninstall/Reinstall WhatsApp’s Desktop Client
- Try WhatsApp Web
1. Force-Quit WhatsApp and start it again
WhatsApp Desktop might have crashed because of some compatibility issues with other installed apps on Windows. There is nothing to worry about as you can always force-quit any program on Windows using the steps below –
- While remaining on the WhatsApp Desktop Interface, press the Alt + F4 keys together.
- In case this doesn’t close the app, press Ctrl + Shift + Esc to launch the Task Manager.
- On the subsequent window, right-click on WhatsApp Desktop, and hit End Task.
Reboot your PC next and check if this resolves the crashing issue on WhatsApp’s Desktop Client.
2. Disable WhatsApp Notifications
Since WhatsApp’s Sound and Notifications API is not compatible with Windows OS, when turned ON this may cause WhatsApp to crash or freeze more frequently. You may try disabling the Sound and Notifications in WhatsApp. Restart this application and check if this resolves the problem you were struggling with.
Here’s how to disable Sound and Notifications API on WhatsApp –
- Open WhatsApp’s Desktop Client.
- Click the three vertical horizontal dots on the left pane and select Settings.
- Select Notifications and uncheck all the available boxes. The checkboxes are Sounds, Desktop Alerts, Show Previews, Turn Off all desktop notifications, Incoming Call Ringtone, and Turn Off all desktop incoming calls.
- Restart WhatsApp Desktop next and check if this resolves the crashing issues.
3. Update WhatsApp Desktop App
In case WhatsApp crashes again or freezes this time, check if you are on an older version of this application. Meta releases new updates for all its subsidiaries once or twice a week. With each new release of WhatsApp Desktop, the older version might become incompatible and that’s why it crashes on Windows 11/10 PC.
Here’s how to check and install pending updates on WhatsApp –
- Click the Store icon available on the taskbar.
- When Microsoft Store opens up, go to available on the bottom side of the left pane.
- Inside the library, locate WhatsApp, and hit the Update button.
- Let the system download and install the latest version of WhatsApp on your PC.
Once this is over, check if the updated application works all right on your device.
Note: Alternatively, you may also download the recent executable file of WhatsApp and install it on your computer.
4. Check for any pending Windows updates
WhatsApp should run normally now without getting into crashing or freezing issues. This may re-occur if the problem was originally due to some other issues. Well, in such cases, you may check if there are any pending updates for the operating system or the drivers running on your PC.
Here’s to check and install pending updates on your computer –
- Navigate to the below path first on Windows 11/10 –
Win 11: Settings (Win + I) > Windows updates > Check for updates
Win 10: Settings (Win + I) > Update & Security > Check for updates
- Let the system search and install any pending updates on your device.
- Once this is over, reboot your PC to apply the recent changes.
From the next logon, check if this resolves WhatsApp’s Desktop Client crashing issues or not.
5. Purge Stored WhatsApp Desktop Cache
WhatsApp may also crash or freeze because of the stored cache on it. To overcome this issue then, you should purge all the stored cache on this app. Here’s how to perform this task –
- Right-click on the Windows icon and select “Apps and Features“.
- On the succeeding window, scroll down and locate the app – WhatsApp.
- When found, click the three vertical dots available on the right end, and hit Advanced options.
- Scroll down to the Reset section, and hit the button – Reset.
- There’s no point in opting for the Repair option as this will not affect the existing data.
- Restart the WhatsApp Desktop Client and see if this resolves the app crashing issues.
6. Configure WhatsApp Desktop’s Update.exe File
WhatsApp Desktop app may also crash or freeze when you have installed an update on it, however, the update was not applied successfully. Well, in that case, you may try again to run the update.exe file and see if this fixes the crashing issues.
- First of all, close WhatsApp’s Desktop Client.
- Press Ctrl + Shift + Esc next to start Task Manager.
- Go to the Processes tab and see if any process related to WhatsApp is running on your device.
- If found any, right-click on that, and hit the option – End Task.
Now that you have ensured all processes related to WhatsApp are closed, follow the steps below to re-run the update.exe file –
- Press Win + R to launch the Run dialog box.
- Type the following and press Enter to open the folder containing local app data.
%localappdata%\WhatsApp
- Search for the update.exe file here and when found right-click on it, and hit the option – Run as administrator.
- Let the update process complete and successfully repair WhatsApp Desktop.
- Restart your PC next so that the changes made come into effect.
Sign back into your PC again and see if this resolves the WhatsApp crashing issues on your device.
7. Uninstall/Reinstall WhatsApp Desktop
If the desktop app is still freezing or crashing, the update file that you just tried running might have corrupted. Well, you can’t do much now as the application has corrupted to its core level. The only option you are left with now is to uninstall/reinstall the WhatsApp Desktop app.
Here’s how to uninstall this app –
- First of all, browse to this path –
Settings (Win + I) > Apps > Apps and Features
- Scroll down and locate the WhatsApp Desktop app.
- Click the three vertical dots beside it and hit the option – Uninstall.
- When a pop-up window comes up, hit the uninstall button again.
Restart your PC next so that any leftover or residual files are deleted as well. Sign back into your device again and open the Microsoft Store. Search for WhatsApp Desktop, and install it on your computer.
Alternatively, you may also get its executable file from its official site, and install that on your device. Hopefully, the app won’t crash after the reinstallation.
8. Try WhatsApp Web
If none of the above solutions help to resolve WhatsApp Desktop crashing issues on your PC, we suggest using the web version of this application. WhatsApp Web works in the same as the native app does, however, you have to validate it every time you use the Web client.
Небольшое примечание для пользователей WhatsApp, которые используют приложение для Windows 10, 11. В настоящее время программа вызывает проблемы, если чат WhatsApp закрыт. WhatsApp второй раз не запускается.
Когда после включения компьютера, запускаете приложение в первый раз, все в порядке. Если вы выйдете из WhatsApp, программу чата больше нельзя будет открыть / запустить. Переустановка тоже не помогает. Процесс просто не завершается. Все, что вам нужно сделать, это кликнуть правой кнопкой мыши на панели задач и открыть диспетчер задач. Или просто нажмите комбинацию клавиш Ctrl + Shift + ESC. Теперь отметьте процесс WhatsApp и завершите его.
После этого WhatsApp можно будет снова запустить. Или вы можете использовать веб-версию WhatsApp.
В качестве дополнения: похоже, что версия 2.2043.21.0 вызывает проблемы. Версия 2.2041.7 пока не затронута.
[Обновление 5 ноября 2020 г.]: Новое обновление с номером версии 2.2043.22.0 (Microsoft Store) устраняет проблему. Настольная версия также снова работает корректно. Прямая ссылка версия 2.2043.22.0 web.whatsapp.com/windows/release/x64/WhatsAppSetup.exe
[Обновление 7 октября 2021 г.]
Пользователь с ником: Exxpelliarmus Нашел решение. Попробуйте.
Кликните правой кнопкой по иконке WhatsApp, затем выберите в контекстном меню «Расположение файла». Откроется папка с программой. В этой папке есть еще папка с названием app-2.****.10 (вместо звездочек, цифры). Заходим в нее, там есть файл WhatsApp. Запускаем, и программа работает!