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#1
I have a Windows Server 2003 R2 system running as the primary domain controller, DNS server, and DHCP server for a small network. This server also runs VMWare Server. <BR><BR>Running in a VM, I have a Windows XP Pro installation that recently crapped out. There was no backup, so I just deleted it and installed from scratch. Everything seems fine until I try to join the domain, and then I get this error:<BR><BR><BLOCKQUOTE class=»ip-ubbcode-quote»><div class=»ip-ubbcode-quote-title»>quote:</div><div class=»ip-ubbcode-quote-content»>The following error occurred attempting to join the domain «domain.local»:<BR><BR>The specified network name is no longer available. </div></BLOCKQUOTE><BR><BR>I have a feeling this is DNS related but I don’t think anything has changed recently and I am not sure where to begin troubleshooting.<BR><BR>Here are the results from an ipconfig/all:<BR><BR><pre class=»ip-ubbcode-code-pre»>Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
CDocuments and Settings\Administrator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : (edited)
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter
Physical Address. . . . . . . . . : 00-0C-29-31-7B-AD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.224
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.210
DNS Servers . . . . . . . . . . . : 10.0.0.210
Lease Obtained. . . . . . . . . . : Thursday, July 05, 2007 3:14:31 PM
Lease Expires . . . . . . . . . . : Thursday, July 05, 2007 7:14:31 PM
CDocuments and Settings\Administrator></pre><BR><BR>10.0.0.210 is the IP of the PDC. The VM is getting it’s IP through DHCP, although there is a DHCP reservation set up for it on the server. It is pointing to the server for DNS as it should.<BR><BR>Anyone have any ideas? Yes, I have searched the MSKB and google but have not found anything helpful yet.
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#2
No WINS and no DNS Suffix. <BR><BR>Bzzzzt!<BR><BR>That means that the machine is only able to resolve full FQDNs (server.domain.tld) and is not able to resolve machine names (server).<BR><BR>You can get the machine to join the domain if you specified the full domain name (domain.tld).<BR><BR>But you should fix the DNS suffix. Add it to your DHCP scope (DHCP option 015 «DNS Domain Name»).<BR><BR>WINS is up to you. We still maintain it at work. I got rid of it on my home network.
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#3
Huh, I wonder who changed that. I know that both were working before.<BR><BR>Actually I was still not able to join the domain using the full domain name. <BR><BR>I added the DNS suffix back in to the DHCP scope, but it still gives the same error trying to join the domain. I also removed the DHCP reservation, I’ll add it back in later once it’s on the domain.<BR><BR>Microsoft Windows XP [Version 5.1.2600]<BR>(C) Copyright 1985-2001 Microsoft Corp.<BR><BR><pre class=»ip-ubbcode-code-pre»>CDocuments and Settings\Administrator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : (edited)
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.local
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : domain.local
Description . . . . . . . . . . . : VMware Accelerated AMD PCNet Adapter
Physical Address. . . . . . . . . : 00-0C-29-31-7B-AD
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.0.0.104
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.210
DNS Servers . . . . . . . . . . . : 10.0.0.210
Lease Obtained. . . . . . . . . . : Thursday, July 05, 2007 4:03:01 PM
Lease Expires . . . . . . . . . . : Thursday, July 05, 2007 8:03:01 PM
CDocuments and Settings\Administrator></pre><BR><BR>I know this is probably a whole different thread, but do I really need WINS? Everything seems to be working fine right now except for this machine that won’t join the domain.
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#4
There are many Microsoft products that still rely on WINS. Exchange 2003 is one of them. I always set it up just because it is one of the few «set and forget» systems out there.
>_<
Ars Tribunus Militum
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#5
I usually agree with Scorp’s answers, but not this one — View image here: http://episteme.arstechnica.com/groupee_common/emoticons/icon_smile.gif —<br><br>Exchange relies on Netbios resolution, but by no means relies on WINS. Simply have a functioning master browser at each site, which should auto-configure, is more than enough to succesfully deploy Exchange. Implementing WINS in a native 2k/2k3 domain adds nothing but needless complexity. If you can’t get Exchange working without WINS, something else is broken and you should fix it before it manifests itself as a larger problem.<br><br>Edit before someone corrects me: OK, I usually google after I post to confirm I’ve not made a huge mistake and embarassed myself, and when I did so now I found this — http://support.microsoft.com/kb/837391.<br><br><blockquote class=»ip-ubbcode-quote»>
<div class=»ip-ubbcode-quote-title»>quote:</div>
<div class=»ip-ubbcode-quote-content»>
<br>Microsoft recommends that Exchange organizations use Windows Internet Name Service (WINS) and DNS for name resolution. Installations of Exchange 2003 and Exchange 2000 in large and subnetted organizations without WINS have not been fully tested. In large organizations, NetBIOS name resolution through broadcasts may not function correctly. Some Exchange functionality may also be affected. </div>
</blockquote>
<br><br>So fair enough, it looks like the MS best practice is to deploy WINS for multi-site exchange deployments. That said, I’ve never come across it in a green-fields 2k3 deployment and I’m really surprised MS consider it to be a necessity.
molo
Ars Legatus Legionis
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#7
<BLOCKQUOTE class=»ip-ubbcode-quote»><div class=»ip-ubbcode-quote-title»>quote:</div><div class=»ip-ubbcode-quote-content»>Simply have a functioning master browser at each site, which should auto-configure </div></BLOCKQUOTE><BR><BR>That’s the problem, right there. The whole «master browser» thing is incredibly flaky. Setting up a WINS server avoids that issue entirely.<BR><BR>WINS sucks, but it’s incredibly easy to set up, doesn’t hurt anything, and makes NetBIOS name resolution work better with stupid applications.
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#8
>_<, WINS becomes more and more important with the more Subnets you have in an Exchange org. It makes things so much easier. Presently we have over 450 subnets defined in AD (and still a few missing, ugh) so without WINS we have a bunch of problems.<br><br>I’m trying to find a link I have, but I can’t find it. I’m in TX on vacation right now, so I’ll have to get it on Monday I guess. It lists exactly what components still use NetBIOS instead of DNS. The management tools are one of them.<br><br><br><blockquote class=»ip-ubbcode-quote»>
<div class=»ip-ubbcode-quote-title»>quote:</div>
<div class=»ip-ubbcode-quote-content»>Originally posted by molo:<br>That’s the problem, right there. The whole «master browser» thing is incredibly flaky. Setting up a WINS server avoids that issue entirely. </div>
</blockquote>
<br><br>Yep. All you need is one toolbag to toss a Win98 machine onto your network and you end up with a Master Browser election storm since it doesn’t know what an XP machine is. — View image here: http://episteme.arstechnica.com/groupee_common/emoticons/icon_smile.gif —
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#9
FWIW, this network is running Exchange 2007.<BR><BR>Anyways, back to the original problem. I added WINS back into the DHCP options just to see what happened and I still get the same error.
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#10
Check in your AD and see if there are any ghost accounts from the machine you tried to join. If there are, delete them and then try joining again.
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#12
Yes, I have SP2 installed.<BR><BR>I was about to bring a physical box over there to see what it did, I was wondering if it could be something in VMWare.<BR><BR>The server is a PowerEdge 2950 with the Broadcom gigabit controller.<BR><BR>I will check that out, thanks.<BR><BR>Edit — trying it right now…..
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#13
That doesn’t seem to have made any difference. I’m going to go bring a physical box over there and see if it can join the domain.<BR><BR>Oh, and stevestrike, no ghost accounts showed up in AD.
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This comprehensive guide delves into the issue of «the specified network name is no longer available» in Windows 2003, exploring its causes, solutions, and prevention strategies. Whether you’re a seasoned IT professional or a casual user encountering this error, our detailed analysis will help you understand the problem and find effective resolutions.
Introduction
Windows Server 2003, despite its age, remains in use in numerous organizations worldwide. One common issue that users face is the error message stating «the specified network name is no longer available.» This error can be particularly frustrating, as it often disrupts network connectivity and can hinder productivity. In this article, we will explore the reasons behind this error, provide troubleshooting steps, and offer preventative measures to reduce the likelihood of encountering it again.
Understanding the Error
The error «the specified network name is no longer available» typically indicates that the system is unable to connect to a network resource, such as a shared folder or printer. This can occur due to a variety of reasons, including network configuration issues, hardware problems, or even software conflicts. Understanding the underlying causes of this error is essential for effective troubleshooting.
Common Causes of the Error
There are several potential reasons for the «specified network name is no longer available» error in Windows 2003:
- Network Configuration Issues: Incorrect settings in the network configuration can lead to this error. This may include issues with IP addressing, subnet masks, or gateway configurations.
- Server Unavailability: If the server hosting the shared resource is down or unreachable, users will encounter this error when trying to access it.
- Firewall Settings: Firewalls may block access to network resources, resulting in connectivity problems.
- Hardware Failures: Faulty network cables, switches, or routers can disrupt network connectivity.
- Software Conflicts: Applications or services that interfere with network operations may cause this error to appear.
Troubleshooting the Error
Resolving the «the specified network name is no longer available» error requires a systematic approach to identify and rectify the underlying issues. Below are several troubleshooting steps that can help you address the problem effectively.
Step 1: Check Network Connections
Begin by verifying the physical connections of your network. Ensure that all cables are securely connected, and that network devices such as switches and routers are powered on and functioning correctly. If possible, test different cables or ports to rule out hardware issues.
Step 2: Verify Server Availability
Determine whether the server hosting the network resource is operational. You can do this by attempting to ping the server from your workstation. Open the Command Prompt and type ping [server IP address]
. If you do not receive a response, there may be an issue with the server itself or the network path to it.
Step 3: Check Firewall Settings
Inspect the firewall settings on both the local machine and the server. Ensure that the necessary ports for file sharing and network access are open. If you are using a software firewall, such as Windows Firewall, you may need to create exceptions for the specific applications or services that require network access.
Step 4: Review Network Configuration
Examine the network configuration settings on your workstation. Check for correct IP addressing, subnet masks, and gateway settings. Ensure that your machine is on the same subnet as the server and that there are no conflicting IP addresses.
Step 5: Restart Network Services
Sometimes, restarting network services can resolve transient issues. Open the Services management console (type services.msc
in the Run dialog) and restart services such as «Server,» «Workstation,» and «Computer Browser.»
Step 6: Update Network Drivers
Outdated or corrupted network drivers can lead to connectivity issues. Check for updates for your network adapter drivers and install them if available. You can do this through Device Manager or by visiting the manufacturer’s website.
Step 7: Check Event Viewer for Errors
The Event Viewer can provide valuable information regarding network issues. Look for any relevant error messages in the System and Application logs that could indicate the source of the problem.
Step 8: Test with Another Machine
If possible, attempt to access the network resource from a different machine. If the other machine can connect without issues, this may indicate a problem specific to the original workstation.
Preventative Measures
To minimize the chances of encountering the «specified network name is no longer available» error in the future, consider implementing the following preventative measures:
Regular Maintenance
Perform regular maintenance on your network infrastructure, including checking cables, updating firmware on network devices, and ensuring that all hardware is functioning correctly. Regular maintenance can help identify potential issues before they lead to errors.
Network Monitoring
Utilize network monitoring tools to keep an eye on the health and performance of your network. These tools can alert you to issues before they escalate into significant problems, allowing for timely intervention.
Documentation
Maintain documentation of your network configuration, including IP addresses, device settings, and firewall rules. This documentation can be invaluable for troubleshooting and can help ensure consistency in network management.
Training and Awareness
Train staff on best practices for network usage and troubleshooting common issues. Increasing awareness of potential problems can empower users to report issues more effectively, leading to quicker resolutions.
Conclusion
The «the specified network name is no longer available» error in Windows 2003 can be a significant hurdle for users and IT administrators alike. However, by understanding the causes and following the troubleshooting steps outlined in this guide, you can effectively resolve the issue and reduce the likelihood of its recurrence. Remember, maintaining a robust network infrastructure and keeping systems updated are key to preventing network-related errors.
If you found this article helpful, consider sharing it with your colleagues or on social media. For further assistance, feel free to reach out to our support team or consult additional resources on network management.
For more information, you can also refer to these resources:
- Microsoft Support — Troubleshooting Network Connection Problems
- TechRepublic — Troubleshooting Windows Networking Issues
- Lifewire — Fix Windows Network Issues
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Source: Microsoft Support
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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM
WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS
CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT
OTHER KNOWLEDGE BASE INFORMATION.
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You may be unable to access shares on client
machines under one of the following circumstances:
�
1.
�When you attempt to open shares from client machines or try to map a drive, it
becomes very slow, takes a lot of time to open or does not connect.
��You may receive the following error:
«The specified network name is
no longer available»
�
2. �\\domain.local or \\servername
or \\IPAddress does not bring shares on the
server itself.� You may
receive the following error:
�
«The specified network name
is no longer available»
�
�
3. �DCDIAG might fail
at various tests.� You may receive the following error:
�
«failed with 64: The specified network name is no longer available»
�
4. �You cannot run netdom to reset secure channel using
netdom /resetpwd.� �You may receive the following error:
�
«The specified network name is no longer available»
�
5. �In case if the Server (DC) is DHCP server, clients may not get IP
Configuration from the server Instead, they may receive an Automatic Private IP
Addressing (APIPA) address, such as 169.254.0.1.
�
6. �You may
receive the following 1058 event id:
�
Event Type: Error
Event Source: Userenv
Event Category: None
Event
ID: 1058
Date: 1/22/2008
Time: 11:54:27 AM
User:
NT AUTHORITY\SYSTEM
Description:
Windows cannot access the
file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-
00C04FB984F9},CN=Policies,CN=System,DC=WTMe dia,DC=local. The file
must be present
at the location
<\\domain.local\sysvol\domain.local\Polic
ies\{31B2F340-016D-11D2-945F-00C04FB984F9} \gpt.ini>.
(Configuration information
could not be read from the domain
controller, either because the machine is
unavailable, or access has
been denied. ). Group Policy processing aborted.
�
� 7.
Error message: �RPC Server is unavailable� when trying to connect via Active
Directory Users and Computers
Error message: �RPC Server is too busy to
process the request� when attempting to join the Windows server
domain
8. � Error message: �No network provider accepted the
given network path� or �File or network path no longer exists� when copying a
file over the network to affected servers
9. Printing issues
(cannot update printer IP address via DNS)
10. AD replication
failures
11. Cluster service fails to start, or inability to
access existing File Share resources even if they are online according to the
Cluster Administrator snap-in
12. Event log Event ID 4226
and or 2022 may occur frequently (up to every 20 to 30
seconds)
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This is caused by Symantec Endpoint Protection
11.0, Symantec has identified this as a known issue.
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For more information about Symantec Endpoint
Protection 11.0-Customer Installation Issues with Resolutions, �visit the
following Symantec Web site:�
�
http://www.symantec.com/business/support/endpointsecurity/customer_installations_issues_with_resolutions_int_112007_partner.pdf
�
For more information see the following Microsoft
Knowledge base articles:
961654 A file sharing connection to a
Windows Server 2008-based server drops unexpectedly if the server has Symantec
Endpoint Protection prior to 11.0.4202 (MR4-MP2) or Symantec Antivirus 10.2
installed
�
http://support.microsoft.com/kb/961654
948732
Network shares become unresponsive after some time on a Windows Server 2003-,
2008 or 2008 R2-based computer running Symantec Endpoint Protection prior to
11.0.4202 (MR4-MP2) or Symantec Antivirus 10.2, and you receive an error
message
http://support.microsoft.com/kb/948732
953615
Clients cannot get IP address from a Windows Server 2003, 2008 or 2008 R2 based
DHCP server with Symantec Endpoint Protection prior to 11.0.4202 (MR4-MP2) or
Symantec Antivirus 10.2installed
http://support.microsoft.com/kb/953615
923360
You may experience various problems when you work with files over the network
on a Windows Server 2003-based or Windows 2000 Server-based computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;923360
822219
Your system stops responding, you experience slow file server performance, or
delays occur when you work with files that are located on a file server
http://support.microsoft.com/default.aspx?scid=kb;EN-US;822219
Microsoft
provides third-party contact information to help you find technical support.
This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information. The third-party
products that this article discusses are manufactured by companies that are
independent of Microsoft. Microsoft makes no warranty, implied or otherwise,
about the performance or reliability of these products.
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WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION
CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE
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