Служба wuauserv завершена из за ошибки windows 10

Have you ever been in a situation when you get the issue saying the Windows Update service could not be stopped? Fortunately, there are some methods that you can try to fix the issue. Feel free to try these but you are recommended to try the first one and then move to another.

Fix 1: Stop Wuauserv process

When the Windows Update service cannot be stopped, you can try to use the Command Prompt with administrative permissions in order to get rid of the issue. You will use the command to end the process that is recognized by its PID. In case you want to use the Windows Update functionality in the future, you can just have to restart the process with the Service tool once you stop it.

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First of all, you will have to press the Ctrl + Shift + Esc keys at once to run the Task Manager utility. Another way is to press the Ctrl + Alt + Del key simultaneously and then select the Task Manager from the pop up window to open the Task Manager utility. Once it opens, click More details to expand the Task Manager. do not forget to click the Services tab and navigate to the wuauserv service located under the Name column. Do not forget to write down the PID number. Next, enter “cmd” in the search bar, right click Command Prompt and select Run as administrator. After that, type the command “taskkill /f /pid PID” and hit Enter on your keyboard. If the Command Prompt displays that the process with the PID has been terminated, meaning you have successfully solved the issue.

Fix 2: Clear the contents of the update folder

When resetting the components of the Windows Update or trying to solve the issue of the automatic updates, this set of commands can be used. They can delete the contents of the folder to stop the Windows Update service.

To be able to clear the contents of the update folder, you will need to type “cmd” in the search bar, right click Command Prompt and then select Run as administrator. Then, type the command “net stop wuauserv” and “net stop bits” and hit Enter on the keyboard. After that, open the Windows Explorer, click This PC, and navigate to the location: C:\Windows\SoftwareDistribution on the computer. In the next step, click SoftwareDistribution if you want to open it and press Ctrl + A key at once to select all files, right click on this window, and press Delete from the content menu in order to delete the contents placed in the SoftwareDistribution folder. You can just type the command “net start wuauserv” and “net start bits” in the Command Prompt and hit Enter to run them if you want to restart the Windows Update service and the BITS. After you have followed all the instructions above, you can stop the Windows Update service successfully.

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Fix 3: Perform a repair installation

Performing a repair installation requires you to create bootable Windows 10 media and then perform a repair installation. Do not worry if you are afraid of losing your personal files with this method as you will not lose anything. This way will install the newest version of Windows. It means if you want the Windows Update to work, please try this one last time.

• Make bootable Windows media

To make the Windows media bootable, the first thing that you will have to do is to click Download tool now to download the media creation tool from Microsoft. Please open the file that you have downloaded before, read the Applicable notices and license term well and click the Accept button to continue. Then, select Create installation media (USB flash drive, DVD, or ISO file) for another PC and press Next. The next thing that you will have to do is to choose the language, architecture, and edition that you want to use. You can also check the Use the recommended options for this PC and then click Next to continue. Another thing that you need to choose is the media that you want to use. Feel free to select either USB flash drive or ISO file. Actually, everything depends on the device that you want to use to store the image on. Please click Next if you want to continue. By doing so, the storage media that is connected to your computer will be displayed on the list. Please choose a USB or DVD drive from the list and click Next. In the end, the Media Creation Tool will download the important files and the process of downloading may take a few times, so please wait patiently. Once you have completed all the steps above, you will have your recovery media. In this stage, please start the recovery drive in order to fix the booting issue through the following steps.

• Perform a repair installation

First, insert the installation drive that you just have created in order to boot the computer. Keep in mind that the initial screen will be different, depending on the operating system that you have installed. Second, choose the language to install, time, and currency format and keyboard or input method, and then hit Next. Third, click the Repair your computer option to enter the Windows Recovery Environment. Fourth, choose Troubleshoot first and then select Reset this PC. Fifth, choose Keep my files and wait while the Reset this PC process prepares to start. Sixth, once Reset this PC is on its way, type in the password for the account and then click Continue. Seventh, click the Reset button once you are really sure that it is what you want to do. After following the process of Reset this PC, you should be able to get access to your Windows. Now, it is time for you to check to see if the BSODs still show up in a loop.

There are some common reasons that cause the Windows Update service could not be stopped. Some of them include missing administrator privileges and there is something wrong with your computer. To fix the issue, you can try to stop Wuauaserv, clear the contents of the update folder, or perform a repair installation.

Have you ever met the problem “Windows Update service could not be stopped”? This post will introduce you 3 methods to fix this issue and show you a powerful program — MiniTool ShadowMaker. With this program, you can back up your data in advance to keep it safe. Get more information from MiniTool website.

Windows Update Service Could Not Be Stopped

Have you ever met the situation that Windows Update service could not be stopped and do you know what causes this error?

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It is often unknown what causes this problem, but there are still some common reasons. 

Missing Administrator Privileges

This could prevent Windows Update service from stopping. In order to stop it, you need to use an elevated Command Prompt. 

Something is Wrong with Your Computer

This is a more serious problem, so you need to consider upgrading in place or fixing the installation.

How to Fix “Windows Update Service Could Not Be Stopped” Problem

While automatically downloading and installing updates is great in theory, it’s a problem for most of you in reality. Meanwhile, you may wonder how to stop them. 

Automatic updates are usually a good thing, so I recommend not turning them off in general. Therefore, the following methods should primarily be used to prevent automatic reinstallation of a troublesome update or to stop the installation of a potentially troublesome update. 

The following part will offer you 3 potential methods to fix “Windows Update service could not be stopped” problem. 

Method 1: Stop WUAUSERV Process

If you can’t stop Windows Update service, you can use Command Prompt with administrative permissions to circumvent this issue. Using the command to end the process which is recognized by its PID. If you want to use the Windows Update functionality in the future, you need to restart the process with the Services tool once you stop it. 

Step 1: Press the Ctrl + Shift + Esc keys at the same time to run the Task Manager utility. Alternatively, you can also press the Ctrl + Alt + Del key at the same time and then choose Task Manager from the pop-up window to open the Task Manager utility. 

Step 2: In order to expand Task Manager, click More details. Click the Services tab, and navigate to the wuauserv service under the Name column. Note down the PID number.

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Step 3: Type cmd in the search bar, right-click Command Prompt and then choose Run as administrator. 

Step 4: Type the command taskkill /f /pid PID and press Enter on your keyboard.

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If Command Prompt shows that the process with your PID has been terminated, it means you successfully fix “Windows Update service could not be stopped” problem.

Method 2: Clear the Contents of Update Folder

When you are resetting Windows Update components or you are just trying to fix an issue of the automatic updates, you can use this set of commands which will delete the contents of a folder to stop the Windows Update service. 

Step 1: Type cmd in the search bar, right-click Command Prompt and then choose Run as administrator. 

Step 2: Type the command net stop wuauserv and net stop bits and press Enter on your keyboard. 

Step 3: Open Windows Explorer, click This PC and navigate to the location C:\Windows\SoftwareDistribution on your computer. 

Step 4: Click SoftwareDistribution to open it and press the Ctrl+ A key at the same time to choose all files, right-click on this window and click Delete from the context menu to delete the contents of SoftwareDistribution folder.

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Step 5: If you want to restart the Windows Update service and the BITS, type the commands net start wuauserv and net start bits in Command Prompt and press Enter to run them. 

After you finish all the steps above, you can stop the Windows Update service successfully.

Method 3: Perform a Repair Installation

This method needs you to create bootable Windows 10 media and then perform a repair installation. You will not lose your personal files with this method. This method will install the latest version of Windows, so if you want Windows Update to work, you should try this one last time. 

Create Bootable Windows 10 Media

Step 1: Click Download tool now to download the media creation tool from Microsoft. Open the file you just downloaded, read Applicable notices and license term carefully and click Accept to continue. 

Step 2: Choose Create installation media (USB flash drive, DVD, or ISO file) for another PC and click Next. 

Step 3: Select language, architecture, and edition you want to use. Or just check Use the recommended options for this PC. Click Next to continue. 

Step 4: Choose which media you want to use. You can choose USB flash drive or ISO file, which depends on the device you want to use to store this image on. Click Next to continue. 

Step 5: The storage media connected to your computer will show up on the list. Select a USB or DVD drive from the list and click Next. 

Step 6: The Media Creation Tool will download the necessary files. This process will take you a few time, please wait patiently. 

After you complete all the steps above, you will have your recovery media. Now that you can start the recovery drive to solve the booting problem through the steps below. 

Perform a Repair Installation

Step 1: Insert the installation drive which you have just created to boot your computer. Depending on the operating system you have installed, the initial screen will be different. 

Step 2：Select language to install, time and currency format and keyboard or input method, and then click Next. 

Step 3: Click the Repair your computer option to enter the Windows Recovery Environment. 

Step 4: Select Troubleshoot firstly and then choose Reset this PC.

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Step 5: Select Keep my files. Wait while the Reset this PC process prepares to start.

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Step 6: Once Reset this PC is loaded, enter the password for your account and then click Continue. 

Step 7: Click the Reset button once you’re absolutely sure that this is what you want to do.

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After completing the process of Reset this PC, you should again have working access to your Windows. Right now, you can check to see if the BSODs still appear in a loop. 

Further Reading: An Useful Method to Protect Your Windows

Sometimes, an automatic Windows update can cause data loss. Thus, in order to keep your data safe, you need to back up your data in advance. You are highly recommended to use great backup software – MiniTool ShadowMaker. 

MiniTool ShadowMaker is a data protection and disaster recovery solution for your PC. With it, you can back up files, partitions, OS and even the whole disk and you are allowed to restore data if you encounter system crash, hard drive failure, and more. 

In addition, when your computer fails to boot, you can also restore the system to a normal state with created bootable media. It is also a powerful piece of file sync software that allows you to sync files and folders. 

Right now, you can download MiniTool ShadowMaker Trial Edition to back up your data to prevent your data loss.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

The following part will show you how to make a file backup with the Backup function of MiniTool ShadowMaker. 

Step 1: Choose the Source File

1.Run MiniTool ShadowMaker to enter its interface.

2.After entering the main interface of MiniTool ShadowMaker, click the Backup tab to continue.

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3.Click the SOURCE module firstly and then select the source type you want to back up. Here, you should choose files as backup source to avoid losing data.

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Step 2: Choose a Destination Path to Save Backup Files

1.Click the DESTINATION module.

2.Then click a destination where you want to save backup files. There are 5 types of destination paths for you to choose – User, Libraries, Computer, Shared. Click OK to continue.

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Step 3: Perform Backup Operation

1.Click Back Up Now to execute the backup operation immediately.

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2.Read the confirmation and click OK to continue. You can also check Shut down the computer when all the running backup tasks are finished.

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In addition to Backup, Sync is also a powerful tool of MiniTool ShadowMaker to protect your data. With this function, you can sync files and folders. The following part will show you how to sync files with this tool briefly. 

Step 1: Run MiniTool ShadowMaker to enter its interface. 

Step 2: Select the files you want to sync from the SOURCE tab and then select a destination where you want to save the synced files from the DESTINATION tab.

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Step 3: Click Sync Now to perform this operation immediately. 

After you complete all the steps above, you can successfully sync files with MiniTool ShadowMaker. 

If you want to learn more about sync and get more details of syncing files with MiniTool ShadowMaker, click to read this post – The Best File Synchronization Software – MiniTool ShadowMaker.

After reading this post, I successfully solve “Windows Update service could not be stopped” issue. Meanwhile, with MiniTool ShadowMaker, I create a backup in advance.Click to Tweet

Conclusion

This post has shown you 3 useful methods to solve “Windows Update service could not be stopped” issue. It also introduces you a useful tool to back up your data when you encounter this issue. If you cannot disable Windows Update service either, you can try methods above. 

If you have any problems when you are using our program, feel free to contact us with the email [email protected].

Windows Update Service Could Not Be Stopped FAQ

Windows is one of the most extensively used operating systems around the globe by both home users and professionals; the system maintains its smooth functioning by relying on key updates from time to time. To assure the same seamless experience for the user’s convenience System has come up with an automated function that downloads and installs all Windows updates, regardless of their nature. Unfortunately, some users are still getting “Update service was shutting down” error.

Automated service does not always work and can become the pivotal reason for witnessing the error, “we could not complete the install because an update service was shutting down”. This can render the system obsolete for an extended period, and users may begin to notice detrimental impacts on Windows computer. However,  when such automatic update fails and users have to do it manually, it may be rather unpleasant. There can be several possible causes for this, but the most common is that the Windows update service may have crashed or been deactivated. See – How to Fix Update Error Code 80072EFE in Windows (Solved!).

We could not complete the Install because an update service was shutting down

Here is how to fix Update service was shutting down” in Windows 11 or 10 –

Way-1: Windows Update Service needs to be Restarted

Main possibility behind the error We could not complete the Install because an update service was shutting down is the failure of the associated service. Go with the steps listed below to fix it:

1. Press the Windows key and R simultaneously.
2. Type services.msc.
3. Press OK.
4. Scroll down in the window to locate and double-click on Windows Update Service.
5. Click the dropdown for Startup type.
6. Select – Automatic
7. Under Service status click on Start.
8. Then, click Apply and OK.

1. Once done, Restart your PC, and let the changes take effect.

Way-2: Try Using Windows Update Troubleshooter

Windows update troubleshooter can be the go-to tool as this utility scans for any possible obstacles that may be restricting your system functionalities and resolves the error. So try using these steps to run the repair:

Windows 11:

1. Click on Search.
2. Type troubleshoot.
3. Press Enter to launch the associated Settings page.
4. Select Other troubleshooters.
5. Go to the Windows update section and click on Run.

Windows 10:

1. Select Start followed by Settings.
2. Then, go to Updates & Security.
3. Select Troubleshoot and Additional troubleshooter.
4. Navigate to Windows Update and then click on Run the troubleshooter.

Way-3: Temporarily Disabling Third-Party Antivirus

We could not complete the installation because an update service was shutting down, error like this is majorly caused by third-party antivirus programs. Therefore, you can try temporarily disabling the antimalware app to rescue this Windows update installation error through the steps mentioned below:

1. Press Windows+S.
2. Type – appwiz.cpl and press Enter.
3. Select the program you want to remove, then click the Uninstall button.
4. Restart your PC and check if the problem is solved.

After uninstalling the third-party antivirus suite, reboot your computer and run Windows Update again to see whether the problem has been resolved or not. If, the error persists follow the next way.

Way-4: Installing Recent Serving Stack Update

Servicing stack updates are an important component of Windows as they increase the dependability of the update process to prevent potential errors while installing the feature updates in the system. However, to fix the concerned error you can try downloading and installing the most current servicing stack update

Before downloading you must be sure of your Windows, whether it’s 32-bit or 64-bit.

First, check out, how to determine your Windows version and download the servicing stack update.

1. Press Winkey+I.
2. When the Settings app appears, choose System.
3. Scroll down the right side to look for About (In Windows 10, About is located in the left pane).
4. Note down OS build under Windows Specifications on the right panel to determine which version you are running.
5. Click here to reach Microsoft Update catalog.
6. Type the OS build number in the search bar and hit Enter.
7. Find the servicing stack update that corresponds to your Windows version.
8. Click on Download to open a separate page.
9. Click on the solitary link lying there to download the standalone copy of the SSU.
10. Double-click on the .MSU file and confirm the installation process by clicking Yes on the prompt.
11. Then, reboot your machine and run a check for updates again to see whether the issue stating we could not complete the installation because an update service was shutting down has been resolved or not.

Way-5: Try Fixing Windows Update Database

Windows update database if corrupted or malfunctioned could hinder the upgrading process in Windows to and force the user to receive the abovementioned error. In such case, you must repair the damaged Windows update database with the following steps:

1. In the Windows search field, type Command Prompt.
2. Then click on Run as administrator.
3. Select Yes on the User account control dialog.
4. Put the following commands into the Command Line window and press Enter after each one:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren c:\windows\SoftwareDistribution softwaredistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

1. Sit tight till it’s done, and then try again.

Way-6: Try Running System File Checker

To repair this error, which reads, “We could not complete the install because an update service was shutting down,” consider using the SFC utility program, which has the capability to remediate the installation problem.

1. Open Command Prompt as administrator.
2. Type the following command and hit Enter to proceed: sfc /scannow.

1. The tool will quickly begin verification phase of system scan.
2. When an error message is displayed after running SFC, enter the following lines of command one at a time:

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

Way-7: Use In-place upgrade to fix Update service was shutting down

In-place upgrade is the method which can upgrade the Windows system to the most recent edition which includes the latest release of quality patch. In this scenario where the update issues are portraying the error message Update service was shutting down will come to end through the following steps:

1. Search the keyword ‘Windows 11/10 download’ and go to the official page.
2. Navigate down to the section displaying “Download Windows 11 Disk Image (ISO)”.
3. Choose – Select Download.
4. Click – Windows 11 (multi-edition ISO).
5. Now, select – Download.
6. Opt for a Language and Confirm.
7. Next, download the ISO file (xx-bit) and right-click on it.

1. Select – Mount.
2. Once you’re in the next folder, double-click on the executable setup file.
3. Select Next.
4. Then the license agreement wizard will be upfront; click on – Accept.
5. The program will scan the system to confirm that there is required free space on your system.
6. On the “Ready to install” window, mark the option – “Keep personal files and apps”.
   Select – Install.
7. The computer will restart multiple times and bring you forward to the lock screen where you’ll need to sign in only to get access to the desktop.

With these 7 ways, we believe that you must be able to fix this error that states we could not complete the Install because an update service was shutting down in windows.

Methods:
Way-1: Windows Update Service needs to be Restarted
Way-2: Try Using Windows Update Troubleshooter
Way-3: Temporarily Disabling Third-Party Antivirus
Way-4: Installing Recent Serving Stack Update
Way-5: Try Fixing Windows Update Database
Way-6: Try Running System File Checker
Way-7: Use In-place upgrade

That’s all!!