Всем привет.
16.09 перебил Windows на пк, и после всей настройки не смог войти в приложение Xbox.
Приложение мигает своим Иксом по центру и все.
Есть подозрение что 16.09 было обновление Xbox или Службы игр, которое все и поломало, т.к. с этой проблемой я не единственный.
Все обновления установлены,
В MStore тоже все обновлено.
Я не участвую в инсайдерских релизах.
Я устанавливал приложение XBOX с сайта, удаляя с компьютера.
Переустанавливал службу игр.
WSReset.exe запускал.
UPD
Проблему решил, переустановил винду еще раз и отсоединил все устройства кроме м2.
Действительно Xbox заработал. После начал добавлять оперативку, видеокарту, и жесткие диски.
Проблема оказалась в конкретном харде, форматирование не помогает, удаление тома тоже. По смарту с ним все ок.
Вот такие дела)
The Xbox application was initially launched as a companion application for Xbox video game consoles including Xbox 360 and Xbox One but made its way as full-fledged applications in Windows, Android, and iOS. This applications provides information about achievements, recommended games, instant messaging, friend progress etc.
The Xbox application is installed by default in the new Windows 10 iterations. However, there are several cases where users are unable to launch the application. It either just stays on the initial screen or doesn’t open at all. This behavior tends to go on indefinitely until the application is closed manually.
What causes Xbox application not to open?
After extensive research and experimenting with our systems, we came to the conclusion that the causes for the Xbox application not launching are a mix of several different causes. Since the module is closely tied to your user account and system settings, the causes can be different in your case. Some of the reasons are:
- Your user account is either corrupt or has damaged components. You might have missing files or dependencies incorrectly configured.
- The services required for running Xbox app are either not running or disabled.
- The application itself is corrupt and needs a reinstallation.
- Malware might be present on your computer which may block the application from running.
- The latest version of Windows might not be installed on your computer. Microsoft engineers constantly roll out updates to fix issues in the operating system.
Before you start implementing the workarounds and solutions, make sure that you have an active internet connection and are logged in as an administrator on your account. Also, make sure that you are not using any kind of VPN or Proxy.
Solution 1: Enabling Xbox Services
Each application is tied and bound to a service which runs in the background executing the application’s tasks to make it work. If these services are turned off or are not running properly, the Xbox application might go in a stuck stage and nothing will happen. In this solutions, we will try to enable these services and check if they make any difference.
- Press Windows + R, type “services.msc” in the dialogue box and press Enter.
- Once in services, look for the following entries:
Xbox Accessory Management Service Xbox Live Auth Manager Xbox Live Game Save Xbox Live Networking Service
- Right-click on them one by one and select Properties.
- Set the startup type as Automatic and Start the service. Press Apply to save changes and exit.
- Perform this for all of the solutions and launch the Xbox application again after closing it. Now check if the application is working properly.
Solution 2: Checking for Malicious programs
If the above method isn’t working, it is highly likely that there are malicious programs installed on your computer which are causing this issue. These programs, along with monitoring your activity and attacking your data, also cause system operations to halt and intercepts such signals before they are even sent to the OS.
Scan your computer with renowned antivirus programs such as Malwarebytes or Microsoft Security Essentials and make sure all the virus definitions are up to date. Confirm that there is no program which might have direct access services running on your computer. Once you are absolutely sure that your computer is clean and free from all malware, only then continue with the other solutions.
Solution 3: Reinstalling Xbox Application
If the above methods don’t work, we can try reinstalling Xbox application. This will remove all the stored configurations and system files from your computer. Since the application doesn’t list in Windows application manager, we will first remove it from the command line and then attempt at reinstalling it through Store.
- Press Windows + S, type “PowerShell” in the dialogue box, right-click on the application and select Run as administrator.
- Once in elevated PowerShell, execute the following command:
Get-AppxPackage -name “Microsoft.XboxApp” | Remove-AppxPackage
- After executing the commands, the Xbox application will be uninstalled. Restart your computer.
- Press Windows + S, type “store” in the dialogue box and open Microsoft Store. Search for Xbox and open the Xbox application page. Click Get to install the application on your computer again.
- Restart your computer and try launching the application again.
Solution 4: Making a new User Profile
There were numerous cases where the application failed to launch because of issues in the user profile. Xbox application is closely tied to your user profile and for each user profile, it is unique configurations. If these are corrupt or missing, the application will fail to launch.
You can go ahead and try creating a new profile. If the applications work properly and show no issues, you can transfer all your data to it. You can check out our article How to Create a New User Account and Transfer all the Data to it? Make sure that you check the application thoroughly before initiating the transfer of data.
Solution 5: Installing a fresh copy/Updating Windows
If every solution fails and you are still unable to get the Xbox application running properly, you can try reinstalling Windows on your computer. It may be the case where the system files are beyond repair and the Xbox application is in return, unable to launch and run properly. Make sure that you backup your data to an external hard drive properly and have everything saved on the cloud before proceeding.
You can check our following articles to either repair or completely reinstall Windows on your computer.
How to: Repair Install Windows 10
How to: Install Windows 10
Kevin Arrows
Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
The Xbox app crashing or not opening can stop you from downloading news games and playing console games on your Windows 11/10 PC with cloud gaming. What should you do in case of Xbox app not working/crashing/opening? MiniTool gives several solutions here.
Xbox App Crashing Windows 11/10
Microsoft offers the Xbox app for Windows 11/10 PCs to let you discover & download new games via Game Pass, play console games with your friends from the cloud, connect & chat with friends, etc. However, sometimes you may suffer from Xbox app crashing/not opening.
To be specific, you may get stuck in the middle of the gameplay or while streaming. Sometimes the Xbox app crashes on startup – when trying to launch it, the Xbox app closes immediately.
Like other programs, there is no universal reason for the issue. In your case, issues with the Xbox app itself (outdated or corrupt), corrupt Xbox Live messages, wrong settings, and more can be the culprits.
To enjoy your games, try some solutions to get rid of the trouble.
Fix 1. Update Xbox and Windows
An outdated application could result in some errors in your PC and you can try to update Xbox to its latest version since the update may include patches to fix bugs and improve its functionality. Follow the steps when the Xbox app keeps crashing on your PC.
Step 1: Launch Microsoft Store on Windows 11/10.
Step 2: Go to Library and click Get updates.
Step 3: All the apps that need to update will be listed including the Xbox app. Just update them.
In addition, you should also keep Windows up-to-date, which makes sure Xbox is compatible with the system and ensures they both run properly. For the update, go to Settings > Windows Update (in Win10, tap on Update & Security > Windows Update), check for available updates, and download & install them.
Tips:
Before Windows updates, you should create a backup for your PC to avoid potential system issues or data loss. For PC backup, use MiniTool ShadowMaker, one of the best backup software for Windows 11/10/8.1/8/7.
MiniTool ShadowMaker TrialClick to Download100%Clean & Safe
Fix 2. Run Microsoft Store AppsTroubleshooter
Xbox is an application in the Microsoft Store. When meeting Xbox app crashing/not opening, you can try a troubleshooter which will detect any problems with the Store apps and fix them.
Step 1: Go to Settings.
Step 2: Move to Update & Security > Troubleshoot > Additional troubleshooters in Win10. Or navigate to System > Troubleshoot > Other troubleshooters in Win11.
Step 3: Locate Windows Store Apps and tap on Run or Run the troubleshooter to start the troubleshooting process.
Fix 3. Delete Xbox Live Messages
According to some users, sometimes the Xbox app keeps crashing due to the Xbox Live messages, and deleting them could help. Next, log out of the app. After logging back in, the issue should be fixed. If the Xbox app crashes again, continue troubleshooting.
Fix 4. Disable EVGA PrecisionX
EVGA PrecisionX is an overclocking tool that can fine-tune your graphics card for increased performance. However, it could lead to some issues with certain apps like Xbox. When confronted with Xbox app crashing on startup or Xbox app not opening, disable this tool to solve the problem.
Moreover, if you have overlocked your CPU or GPU using other tools, reset these settings.
Fix 5. Change Graphics Card Control Settings
Sometimes the Xbox app closes immediately after opening it due to incorrect settings of the graphics card. If you use an AMD GPU, do these changes:
Step 1: Open Catalyst Control Center and go to Performance.
Step 2: Under AMD CrossFireX, disable the option of Enable AMD CrossFireX for applications that have no associated application profile.
Step 3: Under 3D Settings, disable Morphological Filtering.
Save these changes and check if the Xbox app keeps crashing.
Fix 6. Reset the Xbox App
The Xbox app may go wrong for some reason, resulting in the crash issue. To get rid of Xbox app crashing continuously, resetting it could be a good idea.
Step 1: Navigate to Settings > Apps > Apps & features.
Step 2: Locate Xbox and click three dots (in Windows 11) > Advanced options.
Step 3: Scroll down to find Reset and tap on the button.
Related post: How to Fix Xbox App Not Working Properly? Here Are the Solutions
Verdict
These are common fixes to solve Xbox app crashing/not opening in Windows 11/10. Try them until you find the one that works for you. Hope you can easily get rid of the trouble.
Are you having issues with the Xbox app not working on your PC? If so then in this guide, we will be taking a look at how to fix issues such as the Xbox app not loading, not opening, crashing, freezing, not launching, or it’s just giving you error codes.
The Xbox app by Microsoft is very handy, as we can access and launch all of our games from the app on our PC or laptop. It’s great being able to play the games on the Xbox game pass and chat with friends on a computer, to make a change from using my Xbox console. And it’s very easy to install from the Microsoft Store.
By following the steps in this guide hopefully, you will be able to resolve the problem that you are having without having to uninstall the Xbox app. As it’s very frustrating if you can’t play the game you want because the Xbox app won’t open or start.
Why isn’t my Xbox app loading on Windows 10/Windows 11?
There can be many reasons why you are having issues with the Xbox app not working on your Windows computer. For example, it could be due to not having the latest updates installed for Windows, it could be your Firewall blocking the app’s internet access or one of its files has become corrupted.
Related: Fix: Xbox App Games Crashing In Windows
How to fix Xbox App not working on PC
Below are the methods for fixing Xbox app problems and issues on your Windows 10/11 PC or laptop. And fingers crossed you will be back in the game of your choice pretty soon.
Fix 1: Windows updates
The first thing to do is to check that Windows is up to date to help fix any security issues or bugs on your computer that could be causing the Xbox app problems.
Windows 10:
- Right-click the start menu icon and click “Settings“
- Now select “Update & Security” and click the “Check for updates” button
- Windows will now check for any updates and if it detects any, install them for you
Windows 11:
- Right-click the start menu and go to Settings
- You then need to select Windows update in the left-hand menu and then Check for updates
Fix 2: Update Your Graphics Card Drivers
It is very important to ensure that your GPU is running the latest graphics card drivers as it will help with fixing problems, and bugs, and can improve performance on your PC.
- How to install NVIDIA Drivers
- How to install Intel Drivers
- How to install AMD Drivers
Fix 3: Run a disk clean-up
Remove old temporary files that are not needed off your computer such as clearing the DirectX shader cache files.
- Open the start menu and search “Disk Clean-up” and open it
- Now select your “C: drive“
- Now click the “Clean up system files” button and select your C: drive again
- Now select what temporary files you would like to remove (The more you select the better)
- Once happy click “OK” then “Delete Files“
Fix 4: Background programs
Close down all programs you have running in the background before launching the Xbox app in case any of them are conflicting with it and causing it to crash. Programs such as MSI Afterburner fps overlay, Razer Cortex, Discord, OBS, etc.
Fix 5: Windows firewall
Ensure the Xbox app is not being blocked by your computer’s firewall, and if it is then you will need to add it to your security whitelist/exception list.
If you are using Windows Defender you can easily check that the Xbox app has been allowed. If it hasn’t then you can easily allow it through Windows Defender.
- Open the start menu and search “Windows Defender Firewall“
- Click “Allow an app or feature through Windows Defender Firewall“
- Find the Xbox app and ensure it has a tick under Private & Public
- If it does not click the “Change settings” button and tick it > Then click “OK“
Fix 6: Turn on the Xbox App Services:
Ensure the Xbox app services are turned on within Settings so that they will start up when you log in to Windows.
- Right-click the start menu icon and select “Apps and Features“
- Now search for “Xbox” in the search box
- Windows 10: Select Xbox app then click “Advanced options”
- Windows 11: Click on the 3 dots next to Xbox app > Then go to Advanced options
- Under Xbox App Services toggle it to “On“
Fix 7: Repair the Xbox App
Repair the Xbox app in case there is an issue with the installation causing it to not open or load. This will not affect the app’s data.
- Right-click the start menu icon and select “Apps and Features“
- Now search for “Xbox” and select it then click “Advanced options“
- Now click the “Repair” button
Fix 8: Reset the Xbox App
Reset the Xbox app. But this will remove all of the Xbox app data.
- Right-click the start menu icon and select “Apps and Features“
- Now search for “Xbox” and select it then click “Advanced options“
- Click the “Reset” button then the “Reset” button again
Fix 9: Remove gaming services
Try fixing the Xbox app by running the below PowerShell command. This will remove the gaming services, but once removed the Xbox app will ask you to install them again.
- Open the start menu and search “Windows PowerShell” and run it as an administrator
- Now copy and paste the following code into PowerShell then press enter
get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers
- Once the gaming services are removed launch the Xbox App
- You will see a message saying “Gaming Services required. Click to download“
- Click on the message to reinstall the gaming services. (if you have issues with reinstalling them then we have a guide on how to fix Gaming services in Windows)
There you have it that is how you fix most problems with the Xbox app not working in Windows 10 and Windows 11, and hopefully one of the methods above helped get the launcher app working on your computer again so you can enjoy more PC gaming!
Also, if you haven’t done so yet check out more of our Windows guides.
Check out our YouTube video here on How To Fix Xbox App Errors & Problems In Windows 10 if you are getting stuck.