Почта windows live ошибка при подключении к серверу

Stuck with Windows Live Mail Error 0x800ccc0e?

Usually, error code 0x800ccc0  is caused by an incorrect SMTP port in the account setup.

It can also occur when the program cannot connect to a mail server.

Here at Bobcares, we often get requests from our customers to fix windows mail errors, as a part of our Server Management Services.

Today, let’s see how our Support Engineers fix this error for our customers.

Steps to fix Windows Live Mail Error 0x800ccc0e?

Before going to the steps we will see some of the causes for this error:

1. An incorrect configuration of the server
2. Poor internet connection
3. Due to some anti-virus software
4. Updating Microsoft Windows can also cause this trouble.
5. Due to Administrative issues.

Now we will discuss how our Support Techs fix this error for our customers.

1. Checking the connection to the mail server.

We will first ensure that we capable of communicating with the mail server from the current location.

Steps to follow are given below:

1.  We will open the command prompt.

3. Then run the following command:

telnet smtpmailserver.domain.com 25

2. Checking the Email Account Credentials
Next, we will verify if the email account’s credentials are correct and working.
We can use our login credentials and try to log in.
In case if we forget our password, we can reset it and try to login again.
3. Checking Server Settings
To check the server settings the following steps can be used:
1. First, right-click on the email account.
2. And click on properties.
3. From properties take the General Tab
4. Next we will take the user information to ensure if the credentials are correct.
5. Then we check the label Include this account when receiving mail or synchronizing.
6. Finally, we will select the server tab and choose the mail server and enter the correct details.
[Still, facing this error? We can help you.]
4. Re-configuring the e-mail account
Reconfiguring the e-mail account also helps to fix this error.
We can remove the available account and create a new live mail account.
[Need assistance to re-configure mail account? We are happy to help you.]
Conclusion
In short, we saw the causes for the Error 0x800ccc0e  along with the steps that our Support Engineers follow to fix this error for our customers.

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These days loyalty is also about staying true to your favourite software. For example, although Windows Live Mail is in fact discontinued, a lot of Microsoft customers still stick to it. And if you and the freeware client in question go back a long way, we do rejoice over your happy relationship. That is why we do not want Windows Live Mail Error ID 0x800ccc0f to cast a shadow on it. In that light, let’s deal with this issue straightaway.

So, you get the following error message: ‘Unable to send or receive messages for the [your account name]. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.’ In fact, this problem can be brought about by a variety of factors, so we recommend you to try each of the solutions below in order to address all of its possible causes.

Here are our top 10 tips on how to fix Windows Live Mail Error ID 0x800ccc0f:

1. Change the Ports

The first fix in line involves tweaking your port settings. To begin with, try changing your port to 995. Make sure SSL is ticked. Besides, set your port for outgoing mail to 465 and enable SSL as well. Now check if your issue has been resolved.

2. Temporarily Disable Your Third-Party Antivirus Solution

Second, you should turn off your third-party antivirus, as it might be in conflict with your Windows Live Mail client. If this manipulation has fixed your problem, you should report the issue to your manufacturer or switch to another antivirus solution.

3. Scan Your PC for Malware

If disabling your non-Microsoft antivirus program has been to no avail, use it to run a full scan of your system.

You can also use Windows Defender for this purpose:

In Win 10:

1. Start -> Settings -> Update & Security
2. Windows Defender -> Open Windows Defender -> Full

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In Win 8/8.1:

1. Start menu – > Type Windows Defender into the Search box-> Windows Defender
2. Update -> Home -> Scan Options -> Full -> Scan now

In Win 7:

Start -> Type Defender into the Search box -> Windows Defender -> Scan

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4. Uninstall and Reinstall Windows Live Mail

This manoeuvre has reportedly helped many users who encountered Windows Live Mail Error ID 800ccc0f. Here is how to perform it:

1. Open your Start Menu -> Open Control Panel -> Programs
2. Programs and Features -> Locate Windows Live Mail -> Uninstall it

Then install it again and see if you can receive and send messages via it now.

5. Troubleshoot Your Network Problems

If Windows Live Mail Error ID 800ccc0f persists despite all your efforts, you might be having network issues.
Here is how you can resolve them, using the built-in Windows features:

In Windows 7:

1. Start -> Control Panel -> Network and Internet
2. Network and Sharing Center -> Fix a Network Problem
3. You will enter the Troubleshooting guide for the network -> Use its prompts to fix your issues

In Windows 8/8.1:

1. Start -> Control Panel -> Network and Internet -> View network status and tasks
2. Troubleshoot problems -> This will open The Network and Internet Troubleshooter -> Work your way through it to resolve your problem

In Windows 10:

1. Press Windows logo key and S on your keyboard to open the Search box -> Type Network troubleshooter into it
2. Select ‘Identify and repair network problems’ from the list of available options
3. Follow the on-screen prompts in the troubleshooter

6. Re-install Your Network Adapter Driver

Persisting Windows Live Mail Error ID 0x800ccc0f might mean your network adapter driver has seriously malfunctioned. In a situation like this, you should make use of Device Manager. Here is how to do that:

In Windows 10:

1. Win + X -> Device Manager
2. Locate your network adapter -> Right-tap on it -> Uninstall

In Windows 8/8.1:

1. Right-tap on your Windows logo icon -> You will enter the Quick Access menu
2. Select Device Manager from the list of options -> Select your network adapter -> Right-click on it -> Uninstall

In Windows 7:

1. Start -> Computer -> Right-click on it -> Manage -> You will enter the Computer Management screen
2. Device Manager -> Right-click on your network device -> Uninstall

After uninstalling your network adapter, restart your PC. Your OS will reinstall your driver automatically. If not, download its new version from the manufacturer’s website and install it on your computer.

7. Update the Network Adapter Driver

No luck so far? Then it’s time to search for newer driver software. Open your Device Manager (see the previous tip for the necessary instructions), select your network adapter driver from the list of your devices, and choose the Update Driver Software option. If Device Manager has failed to do the job, you should take the matter into your own hands: search the Internet for the version your need. By the way, you can always employ Auslogics Driver Updater to update all your drivers in just one click.

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8. Try Using Windows Live Mail in Another Windows Account

Persisting Windows Live Mail Error might mean your current Windows account is having issues. Just switch to another one and try running the mail agent in question. If it works well, consider sticking to this new account.

9. Open Your Windows Live Mail Account on Another PC

The sad thing is, the root of the problem might lay in your computer. If your Windows Live Mail account works well on another PC, you should run a complete checkup of your system – it might be suffering from non-optimal settings, accumulated junk or some other performance-spoiling issues. Auslogics BoostSpeed can give you a helping a hand in this regard: this tool will optimize your Windows and help your apps and programs run smoothly.

10. Fix Your Registry

If none of the methods above has helped you, your registry might have gone haywire. It may contain invalid keys or corrupt entries that are to blame for messing up your system and causing the annoying Windows Live Mail Error ID 0x800ccc0f. In such a case, to fix your registry and get rid of your mail client problem, you can use 100 % free Auslogics Registry Cleaner.

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We hope your Windows Live Mail client is well again.

Do you have any ideas or questions regarding this issue?

We are looking forward to your comments!

Do you encounter Windows Live Mail not working after Windows 10 update and problems receiving or seeing emails with “error code 0x800c013e”? The issue occurs while connecting to the mail server and the client app keeps showing up as an annoying notification unless you solve it completely. The code generally appears when the email client fails or crashes during runtime on Windows 10. There might be several reasons for such an error but corrupted store folder which saves messages, calendars, and account settings is found guilty in most cases.

Dissimilar to the other issue Windows live mail error id 0x800c013e commonly doesn’t appear due to the corruption of the app itself. As a result, reinstalling the program or setting up the accounts in the client program doesn’t help in this case. Most of the time, the issue gets resolved by tweaking the Registry or creating a new store folder and populate it.

Windows live mail error id 0x800c013e

Here is how to fix Windows live mail error id 0x800c013e in Windows 10 –

1] Modify Registry Entries

Corrupt or missing store folder is entry is the root cause behind this behavior of live mail. As a result, when you request a task such as Sending or receiving an email the folder couldn’t compete with and it stuck. Fortunately, you can repair and control the behavior using registry modification by recreating indexes. So follow the steps carefully to get rid of the issue –

1. Close Windows Live mail if it’s running.
2. Press the – Win+R.
3. Type in – regedit
4. Click the – OK.
5. Select the – Yes for the User account control.
6. Go to the following string –

Computer => HKEY_CURRENT_USER => SOFTWARE => Microsoft => Windows Live Mail

1. Move to the right pane.
2. Look for 3 DWORD Values – “RecreateFolderIndex”, “RecreateStreamIndex”, and “RecreateUIDLIndex”.
3. If they are not available, right-click on empty space and choose New => DWORD (32-bit) Value.
4. Name the key RecreateFolderIndex.
5. Double-click the same and put 1 in the Value data box.
6. Click OK to save the change.
7. Similarly, create RecreateStreamIndex and RecreateUIDLIndex DWORD.
8. Change their value to 1.
9. Close Registry Editor and launch Windows Live Mail.
10. This time, the email-client app should go back to normal and display the messages as usual.

Note – If you check the registry editor again, you will see the value of DWORD keys are reset to 0 automatically. Don’t worry at all and leave them like that if the issue is already resolved.

Hopefully, Windows live mail unable to send or receive messages 0x800c013e will be fixed.

2] Create a new store folder to fix Windows Live Mail Error id 0x800C013E

Addition to repairing the Store folder you can recreate the same manually by renaming. Windows 10, including the older versions of Windows, provides a built-in tool to fix all Windows essential programs from install. Running the troubleshooter will repair all the files and after that, you should configure and populate the client app on your own to solve Windows Live Mail Error id 0x800C013E.

1. Launch the – Windows Live Mail.
2. Press – Ctrl+Shift+O.
3. Select the – Advanced tab.
4. Click the button named – Maintainance.

1. Next, click the – Store Folder.

1. Copy the folder location and click OK.
2. Close all wizards associated with Windows Live Mail.
3. Thereafter, press Win and R at once.
4. Paste the folder location and click OK.
5. Right-click on the Storage folder and select Rename. Name it Live Mail Backup.
6. Now, you will have to run a repair tool that will check if all program files are present and any corruption exists there. For that, open Run Dialog box by pressing Win+R.
7. Type wlarp in the box and click OK.
8. Click Yes when a UAC prompts up.
9. Opt for the option Repair all Windows Essentials programs.

1. After completion of the process, restart Windows 10.
2. When the system powers up, open Windows Live Mail app.
3. Let the app settle down first and then press Ctrl+Shift+T.
4. Add your email accounts and make sure you are inserting credentials correctly.
5. Click Working online available in the Home tab.
6. Disconnect from the internet to prevent interference from email download.
7. Now, click on File from the menu bar and select Import messages.
8. Opt for Windows Live Mail and click Next.
9. Don’t interrupt while the import is going on.
10. Your messages will be under Imported folders in Storage folders.

3] Repair Windows live mail windows 10 by changing compatibility settings

Some programs work well with the older version but they crash at the same time on Windows because of compatibility issues. So with Windows live mail as misconfiguration, bug, or lack of software update may prevent the app from completing request. Follow the guidelines to fix –

1. Open File Explorer and navigate to the following directory –

C:\Program Files (x86)\Windows Live\Mail

1. Right-click on the wlmail.exe and choose Properties.
2. Shift to Compatibility tab.
3. Click the checkbox set for Run this program in compatibility mode for.
4. Pick Windows 7 from the drop-down list.
5. From the below segment of the same wizard, click the checkbox present before Run this program as an administrator.
6. Hit Apply followed by OK.
7. Start the app and check if Windows live mail error id 0x800c013e still persists.

Methods:
1] Modify Registry Entries
2] Create a new store folder
3] Modify the compatibility settings of Windows Live Mail

That’s all!!

““Windows Live Mail is continually showing me Server Error: 0x800CCC90. Mail is imported into my Live mail account, but unable to do so for the other accounts. Now, each account is asking for a password. I found a way around this error by going to my ISP’s homepage from where I can access all my mails. I also tried repairing all Windows Live Programs, but this didn’t solve my problem. This is quite frustrating as not only me but my friends too have the same problem. What should I do?””

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Windows Live Mail (WLM) is a freeware email client (but now discontinued by Microsoft). It was a successor to Windows Mail (Windows Vista), the successor to Outlook Express (Windows XP and Win98). Since 2013, many problems had been reported with Windows Live Mail 2012. One such problem was that the deleted emails kept returning day after day. These days a different error/bug is causing trouble for some Windows Live Mail users. Due to this server error code 0x800CCC90, the user is unable to send or receive messages. In this case, all of your unsent emails are sent to Outbox. Several users have reported that this error might be triggered by the interference of antivirus software or other third-party software.

Causes of Windows Live Mail Error id 0x800CCC90

Following are some of the causes of server error 0x800CCC90:

• Windows registry becomes corrupt due to malicious programs.
• Accidental deletion of Windows Live Mail files.
• Changes in the default settings of Windows Live Mail (WLM).

Manual Methods to Fix Windows Live Mail Error Code 0x800CCC90

Fix #1 Turnoff Your Anti-Virus Temporarily

There is a possibility that antivirus programs interfere with Windows Live Mail. Hence you can try disabling your antivirus or completely uninstalling it temporarily to isolate the cause of this error. These days tools like Microsoft Security Essentials or Windows Defender come pre-installed with Windows 7 and 10. Hence there is no need for a third-party tool. If this does not solve your problem, then move to the next step.

Fix #2 Repair Windows Live Mail

Fix # 3 Miscellaneous Quick Fixes

• Go to Registry and repair all entries that are linked with Windows Live Mail error id 0x800CCC90.
• Scan your system with trusted antivirus software.
• To remove junk files from the system, go to any partition, right-click on the drive, select Properties, and click on Disk Cleanup.
• Update all your system drivers.
• Check for Windows updates.

EML to PST Converter

According to Microsoft support, Microsoft has discontinued support for Windows Essentials 2012 suite.

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owadays, MS Outlook is widely used and is considered the most trusted email client. Therefore, it might be the right time to migrate from Windows Live Mail to Outlook. It is much easier to work with PST files than with EML files. But for EML to PST conversion, one requires a professional tool. One such tool is EML to PST Converter. This tool comes packed with many advanced features. It supports various EML platforms such as Windows Mail, Windows live mail, Thunderbird, Eudora, etc. Also, it supports all Windows versions, including Windows 10 and all previous versions. EMLX files of Apple Mail.

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Working Video of EML to PST

Conclusion

In this blog post, we have looked at the causes for the Windows Live Mail error code 0x800CCC90. It can be said that corruption of the registry files due to malicious attacks and other reasons are the leading causes for this error. A total of three manual methods have been discussed in detail to solve this issue. As Microsoft has stopped providing support for the Windows Essentials suite, we believe that it might be the right time for the user to migrate from Windows Live Mail to Outlook 2016/2013. So, we have recommended EML to PST Converter to achieve this conversion in a hassle-free manner.