Ошибка обновления windows 10 0x80246002

Many times you may encounter different types of update error codes in which some errors are easy to solve while others might a little bit tricky to be fixed. One such error code is Update Error 0x80246002 that is reported by lots of Windows 10 users. It usually occurs while installing certain updates or after a failed upgrade to Windows 10 device. This problem can make it difficult to install the latest Windows 10 features and security improvements on your computer.

The update error 0x80246002 often accompanies a message that is – There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80246002). Let’s explore the solutions in detail –

To fix Windows Update Error 0x80246002, use the methods –

1] Run Windows Update Troubleshooter

In the case of Windows Update error, always try a built-in troubleshooter tool first. It analyses the problems with Windows Updates and fixes them if possible. Here are the steps you can use to run the Windows Updates troubleshooter –

• First of all, right-click on the Start button and select the Settings app.
• Select the Update & Security category and then go to the Troubleshoot tab.
• Go to the right pane and select the link saying, Additional troubleshooters.
• select Windows Update and click on the Run the troubleshooter button.

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• The process may take a little while therefore wait for it.
• Once it completes the process, restart your computer and try to install the updates again.

2] Rename the Windows Update Download Folder

If you’re still facing the Update Error 0x80246002 on your device, it is possible that your computer is dealing with some kind of malfunction that’s affecting the Windows Update components. In that case, you can try renaming the Windows Update downloader folder to fix this issue.

• Click on the Start button and type “Notepad”.
• Select Notepad from the search result.
• In the new Notepad document, copy and paste the below commands –

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv

• Click on the File menu and select Save As option.
• For the File name, type Rename.bat and choose All Files from Save as type option.
• Then select a suitable location from the left pane and then Save it.
• Now close the Notepad window and move to the location where you have saved the batch file.
• Once you’re there, right-click on Rename.bat and select Run as administrator.
• If UAC prompts on the screen, click Yes to execute the batch file.

Once you complete the steps properly, try to install the update.

3] Manually download and install the update

If that does not help to fix the error code, you can manually download and install the update. The procedure to download the updates is following, but before that make sure the metered connection is turned off.

First of all, navigate to Settings > Update & Category > Windows Updates.

On the right side, open View update history and search for the KB number of the failed update. You can also go to the Windows 10 update history page and note down the KB number of your Windows version.

As for example, my computer is running on Windows 10 version 2004 with the latest update KB4566782.

Now navigate to the Microsoft Update Catalog and type the KB number in the search field. Then hit Enter and it will show you a list of related results on your computer screen.

Choose the one update that is similar to your PC architecture and then click on the Download button. After that, click on the link available on the next screen, and in a couple of seconds, the update starts to download.

Once the download completes, double-click the setup file to start updating or upgrading the Windows 10 OS.

Restart your computer and try to install the update. Check if the error code is solved now. 

4] Update Windows Defender Manually

Many users affirmed that after updating the Windows Defender manually, the Update Error 0x80246002 finally gets fixed on their computer. The procedure to update the Windows Defender Manually is as follows –

• First of all, open an elevated command prompt.
• Once it opens, run the below commands one by one.

cd %ProgramFiles%\Windows Defender
MpCmdRun.exe -removedefinitions -dynamicsignatures      
MpCmdRun.exe -SignatureUpdate

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After executing the above command line, the Windows Defender will get updated automatically.

Now restart your computer and check if the error code is resolved now.

That’s all.

Despite having the most up to date version of Microsoft OS which is Windows 10, users are still dealing with the problem with updating Windows. When you try to update Windows from Settings you will encounter Error 0x80246002 and you will not be able to update. This issue might happen if Windows Update or Microsoft Update figures out there is a file hash mismatch when you attempt to look for available updates from the Windows Update Website or from the Microsoft Update Website.

Lots of Windows 10 users have struggled with and remain to suffer from an issue with Windows Update where they are met with error 0x80246002 nearly every time Windows Update tries to download and install updates to their pc (something that cannot be turned off). In mostly all instances, affected users just see Windows Update fall short and receive error 0x80246002 when amongst the updates that Windows Update tries to install are description updates for Windows Defender.

How to fix Error 0x80246002

Method 1: Run Windows Update Troubleshooter

• Type “troubleshooting” in Windows Search bar and click on Troubleshooting.
• Next, from the left window pane select View all.
• Then from the Troubleshoot computer problems list select Windows Update.

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• Follow on-screen instruction and let the Windows Update Troubleshoot run.
• Restart your PC to save changes.

This should help you to fix Windows Update Error 0x80246002 but if not then continue with the next method.

Method 2: Update Windows Defender

• Press Windows Key and then type Windows Defender in the search bar.
• Click on the Windows Defender in the search result.

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• Navigate to Update tab and update Windows Defender.
• If you have turned off Windows Defender then make sure to turn it on again and install the pending updates, once done then you could again turn it back off.
• Reboot your PC to save changes and again try to update Windows.

Method 3: Rename the Windows Update download folder

• Open Notepad.
• Copy and then paste the following commands into the new Notepad document.

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

• On the File menu, click Save As. In the Save in box, click Desktop.
• In the Save as type box, click All Files.
• In the File name box, type Rename.bat. Click Save.

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• On the File menu, click Exit to exit Notepad.
• On your desktop, right-click Rename.bat, and then click Run as Administrator.
• Try installing the updates.

Method 4: Manually Download the Update from Microsoft Update Catalog

If you still can’t download the update then let’s try to manually download the update.

• Open Incognito Windows in Google Chrome or Microsoft Edge and go to this link.

https://www.catalog.update.microsoft.com/Home.aspx

• Search for the specific Update code for example, in this case, it will be KB4015438.

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• Click Download in front of your update title “Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4015438).”
• A new window will pop-up where you have to again click on the download link.
• Download and install the Windows update KB4015438.

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By Dr. Joseph H Volker

|

On August 8, 2018

Fix Windows Update Error 0x80246002 on Windows 11/10

Windows Update is an essential feature in Microsoft Windows that ensures your system is always up to date with improvements, new features, and security patches. However, like all software, it sometimes encounters issues. One commonly reported error is the Windows Update error code 0x80246002. If you’re facing this problem on your Windows 10 or Windows 11 system, this article aims to guide you through understanding its causes and providing detailed solutions to fix it.

Understanding Windows Update Error 0x80246002

Error code 0x80246002 generally signifies that your system is unable to connect with the Windows Update servers to download updates. The error could arise due to several underlying reasons, including:

• Corrupted system files
• Disrupted Windows Update services
• Incorrect registry entries
• Network connectivity issues
• Third-party security software interference

Prerequisites Before Fixing the Error

Before diving into solutions, you should ensure the following:

1. Backup Your Data: Always back up important files and data, as some fixes may require system changes that could lead to data loss.

2. Check Your Internet Connection: A stable internet connection is vital for downloading updates from Microsoft’s servers. Check your connection status and ensure you can access the internet.

3. Temporarily Disable Security Software: Sometimes, antivirus programs may interfere with Windows Update. Consider temporarily disabling them to see if that resolves the issue.

Solutions to Fix Windows Update Error 0x80246002

Below are comprehensive methods to help you resolve the 0x80246002 error on your Windows 10 or Windows 11:

Method 1: Run the Windows Update Troubleshooter

Windows provides a built-in troubleshooter for Windows Update that can often detect and resolve many update-related issues automatically.

1. Open Settings:

   • Press Windows + I to open the Settings app.

2. Navigate to Troubleshoot:

   • Go to System > Troubleshoot > Other troubleshooters.

3. Run the Troubleshooter:

   • Find Windows Update and click on Run. Follow the on-screen instructions to identify and fix any issues the troubleshooter finds.

Method 2: Restart Windows Update Services

Restarting Windows Update services can often resolve issues relating to updates.

1. Open Command Prompt as Administrator:

   • Press Windows + X and select Windows Terminal (Admin) or Command Prompt (Admin).

2. Stop the Update Services:

   • Type the following commands one by one and press Enter:

     net stop wuauserv
     net stop cryptSvc
     net stop bits
     net stop msiserver

3. Restart the Services:

   • Then, restart them with these commands:

     net start wuauserv
     net start cryptSvc
     net start bits
     net start msiserver

4. Check for Updates: Return to Windows Update settings and see if the issue persists.

Method 3: Reset Windows Update Components

If the error code persists, resetting the Windows Update components manually can help.

1. Open Command Prompt as Administrator.

2. Stop Update Services: Run the following commands:

   net stop wuauserv
   net stop cryptSvc
   net stop bits
   net stop msiserver

3. Delete Temporary Update Files:

   • Enter the following commands:

     del %windir%SoftwareDistributionDataStore*.* /f /s /q
     del %windir%SoftwareDistributionDownload*.* /f /s /q

4. Restart Services:

   • Run the previously mentioned commands to restart the services.

5. Reboot Your Computer and Check for Updates.

Method 4: Use the System File Checker (SFC) Tool

Corrupted system files can lead to update errors. Using the SFC tool allows you to scan for and restore corrupted system files.

1. Open Command Prompt as Administrator.

2. Run the SFC Scan: Type the following command and press Enter:

   sfc /scannow

3. Wait for the Scan to Complete: The scan can take some time. Follow any on-screen instructions if the tool finds and repairs any corrupted files.

4. Reboot and Check Windows Update.

Method 5: Use the DISM Tool

The Deployment Imaging Service and Management Tool (DISM) can repair your Windows image, which may fix update problems.

1. Open Command Prompt as Administrator.

2. Run DISM Commands: Enter the following commands one by one:

   DISM /Online /Cleanup-Image /CheckHealth
   DISM /Online /Cleanup-Image /ScanHealth
   DISM /Online /Cleanup-Image /RestoreHealth

3. Wait for Completion: Allow the process to finish, then reboot your system and check for the update.

Method 6: Modify the Registry

Modifying the Windows Registry can resolve issues related to Windows Update, specifically the error in question. However, be cautious, as incorrect changes can lead to further issues.

1. Open the Registry Editor:

   • Press Windows + R, type regedit, and hit Enter.

2. Navigate to the Key:

   • Go to the following registry key:

     HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsWindowsUpdateAU

3. Check for Values:

   • Ensure you have the correct values for the NoAutoUpdate entry (set it to 0) and make sure the AUOptions entry is set to 3 (which means automatic updates).

4. Exit the Registry Editor and Reboot.

Method 7: Temporarily Disable Your Firewall

In some cases, your firewall settings might prevent your system from communicating with the Windows Update servers.

1. Open Control Panel:

   • Press Windows + R, type control, and hit Enter.

2. Navigate to the Firewall Settings:

   • Go to System and Security > Windows Defender Firewall.

3. Turn Off Windows Defender Firewall:

   • Click on Turn Windows Defender Firewall on or off from the left-side menu. Choose to turn off the firewall for both private and public networks.

4. Try Windows Update Again: If the update works, consider adding exceptions in the firewall or switching to another firewall solution.

Method 8: Perform a Clean Boot

A clean boot can help identify if third-party software is interfering with Windows Update.

1. Open System Configuration:

   • Press Windows + R, type msconfig, and hit Enter.

2. Select Selective Startup:

   • In the General tab, select Selective startup and uncheck Load startup items.

3. Disable Services:

   • Go to the Services tab, check Hide all Microsoft services, and then click Disable all.

4. Reboot Your Computer:

   • Restart your system and try running Windows Update again.

Method 9: Consider Using the Windows Update Assistant

If all else fails, using the Windows Update Assistant can help you manually update Windows and bypass issues you may encounter with standard updates.

1. Download Windows Update Assistant from the official Microsoft website.

2. Run the Assistant: Follow the on-screen instructions to update your system.

3. Check for Errors: If an error arises during the assistant process, it may provide information on additional issues that need resolving.

Method 10: Reset Windows

As a last resort, you may consider resetting your Windows system. Be cautious, as this may result in data loss, so ensure you have a backup of important files.

1. Open Settings:

   • Press Windows + I.

2. Navigate to Recovery: Go to System > Recovery.

3. Select Reset this PC: Click on Reset PC under the Recovery options.

4. Follow the Prompts: Choose whether to keep your files or remove everything, then follow the instructions to reset your system.

Conclusion

Dealing with Windows Update errors, particularly error code 0x80246002, can be frustrating. Fortunately, several troubleshooting steps exist to resolve these issues and get your system back on track. From running the built-in troubleshooter to resetting Windows, each method offers a pragmatic approach to fixing Windows Update errors.

Windows is constantly evolving, and Microsoft regularly releases updates to enhance performance, security, and overall usability. Staying current with these updates is essential for a robust system experience. By following the steps in this guide, you should be able to resolve the 0x80246002 error efficiently and return your system to optimal operation. If problems persist, you may consider seeking Microsoft Support for more personalized assistance.

При обновлении ОС может появляться уведомление с кодом ошибки 0x80246002. Причина — несовпадение файлов, которые нужно установить, с теми, которые уже имеются в системе.

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Решается проблема таким образом:

• запустите Блокнот;
• скопируйте туда строки:
  • net stop wuauserv
  • cd %systemroot%\SoftwareDistribution
  • ren Download Download.old
  • net start wuauserv
• сохраните этот документ на рабочий стол, назвав его rename.bat;
• откройте файл с администраторскими правами.