Обновление функций до windows 10 версия 20h2 ошибка 0x80004002

Several users recently complained of an update error code 80004002 on different Windows 10 forums. Well, this bug occurs mainly due to corrupted system files, or Update Components. This may also happen if your PC is hit by some viruses, malware, or adware. When it occurs, you won’t be able to download or install any pending updates on your device. 

Don’t worry as you can solve this annoying error simply by applying a few workarounds. The solutions include the following – 

• Run Windows Update Troubleshooter
• Repair corrupt system files
• Scan your system for viruses and malware
• Manually reset Windows update components
• Register system files
• Clean boot your device

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Update Error Code 80004002 Solutions

To solve Update Error 80004002 on Windows 10, attempt these solutions one after another –

1] Run Windows Update Troubleshooter

Microsoft provides in-built troubleshooters for almost all purposes that can find and repair any issue automatically. All you need is to open the relevant section and press Run the troubleshooter. Here’s how to fix update-related issues on Windows 10 using this way –

• Press “Windows key + I” to open the Settings app.
• Select the Update and Security option.
• Go to the left pane of the opened window and click on the Troubleshooter.
• On the right panel, hit the link – Additional troubleshooters. 
• Select Windows Update next and hit Run the troubleshooter.

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• Wait till this scans the system for possible corruption. In case this reports any issue, note down the same.
• Usually, this solves the problem automatically or provides a way out. If you do get “Apply this fix”, proceed accordingly. 

2] Repair Corrupt System Files

The corrupted system file might also be a reason behind this error code 0x80004002. So, it is better to check and repair missing core files in advance. If you don’t know how to proceed, use these steps –

• Press “Windows key + R” together to open the Run dialog box.
• Type “cmd” and press Ctrl + Shift + Enter keys altogether.
• Following this chain will invoke Command Prompt having administrative privileges. 
• Type the below code next and press Enter –

sfc /scannow

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• This utility program normally takes 15-20 minutes to check and repair all corrupted files, so wait patiently. In some cases, the overall time may increase by a bit, so don’t worry and never close the Windows Console. 
• Reboot your PC when it finishes scanning/repairing the core system files. 

From the next login, you should be able to update Windows 10/11 normally. 

3] Scan Your System For Viruses and Malware

Sometimes, errors like 80004002 are not at all related to Windows Update and simply occur because of the presence of viruses. So, you must check if your PC is recently hit by any malware or not using Windows Defender. Here are the essential steps to work upon –

• Click on the Start button and select the gear icon i.e. Settings.
• Select Update and Security > Windows Security.
• Under Security at a glance, click on the tab – Virus and Threat Protection.
• Click Scan options next, check the ‘Full scan’ radio button, and hit the “Scan now” button.  
• If your device discovers any malware, hit on the remove option.

Following this way, you can easily get rid of the viruses that are blocking Windows Update from occurring smoothly. 

4] Manually Reset Windows Update Components

In case you are still facing trouble updating your operating system, this might be due to the accumulation of cache inside the Windows Update folders. To solve this, you must reset Windows Update Components to their default state. 

5] Register System Files

In quite a few scenarios, corrupted registry files may also prohibit Windows updates from installing new security patches. If that’s the case, you need to repair the registry following these simple steps –

• Open Command Prompt as an Administrator. 
• When the UAC window prompts, hit Yes to authorize accessing the black prompt. 
• On the elevated console, execute these two codes –

regsvr32 Qmgr.dll /s
regsvr32 Qmgrprxy.dll /s

• Make sure to press the Enter key after each command. 
• When the codes run successfully, close CMD, and restart your PC. 

Now, once again try installing pending updates and see if it works.  

6] Clean Boot Your Device

At times, the presence of faulty third-party apps may also cause such errors on the computer. You can’t be sure of that by booting into your device normally. So, boot into the Clean State and check if you encounter the same error while updating Windows 10 or not. 

If you can install pending updates normally, the problem may lie with third-party apps or services. Though you have successfully installed the security/non-security patches this time, the update error 80004002 may occur the next time. So, in order to solve this, get rid of all currently installed programs or see if there are any updates available for the respective applications or not. In case it does download and install the same into your device. 

How do I fix error code 0xc8000402 on Windows 11?

If you are getting an error code 0xc8000402 while installing new updates on your Windows 11 PC, consider applying these fixes, and the issue will resolve automatically.

• Troubleshoot Windows update: Go to Settings > System > troubleshoot > Other troubleshooters and hit the Run button available besides Windows Update. Do as the troubleshooter says, and this problem resolves in no time.
• Stop/Restart Windows Update Services: Update-related issue often occurs due to some internal glitches or when the update-related services are unintentionally disabled. Go and check the current status of these services on the Services window. Windows Update, Cryptographic Services, Background Intelligent & Transfer Service. In case you find all these services up and running, stop them one by one and then restart them in a similar way. 
• Purge Windows Cache Folders: This resolution remains similar for both Windows 11 as well as Windows 10. So, you can reset the Update Components on your computer. Restart your PC and check if the problem resolves this way.
• Manually install pending updates: If neither of these solutions works to fix the error code 0xc8000402, you should manually download and install the relevant standalone package on your PC. 

I hope this error resolves successfully after you manually install Windows on both Windows 11 and 10 PCs. 

If you’re encountering the error 0x80004002 during Windows update installations, you’re not alone. Many other Windows users have experienced the same problem and frustration. However, there’s no need to worry, as we have solutions to address your needs.

In this article, we will teach you what the Windows update error 0x80004002 is all about and share some easy-to-do fixes to get rid of the problem once and for all.

To start, what is this error?

What Is the Error Code 0x80004002?

The Error Code 0x80004002 is typically encountered during Windows update installations. It is commonly caused by corrupted registry entries or incompatible Windows programs. Other known culprits for this error are incorrect Windows operating system installation, incomplete Windows program installation, and malware attacks.

Most of the time, this error code is accompanied by the error message, “dropbox update installation failed with error 0x80004002,” or anything similar. It is also sometimes associated with the Error Code 3: 0x80004002, which appears when trying to check for Google Chrome updates.

Occasionally, the symptoms of the error may not be immediately identifiable. You just experience any of these symptoms:

• Programs and applications are no longer working properly.
• Your computer does not respond to mouse clicks and keyboard input.
• You are having problems with shutting down or turning on your PC.
• Random windows pop up on your screen.

Regardless of the error message and what’s causing it, know that this problem can be resolved.

10 Easy Fixes for the Error 0x80004002

Below, we’ve compiled a list of potential solutions for the Error 0x80004002 encountered on Windows 10/11. You don’t have to test every fix in this list, though. Don’t worry because we have presented the steps in the simplest way possible so you can do it on your own, even without expert guidance.

Fix #1: Use the Windows Update Troubleshooter

The Windows Update Troubleshooter is an in-built tool that allows Windows users to fix problems with their devices. It has been widely used to resolve errors associated with system updates.

To run it, follow these steps:

1. Open the main Windows menu by pressing the Windows icon. Here, find the gear icon to launch the Settings utility.
2. Next, open the Update and Security section.

1. Now, find Windows Update and select the Run the Troubleshooter button.
2. Follow the instructions displayed on your screen.
3. Finally, restart your device.

Fix #2: Check Your System for Malware

As stated above, the error can also be caused by malware attacks or virus infection. Now, as a Windows user, consider yourself lucky because Microsoft created a tool that protects your system against malware and other forms of threat.

Also called Windows Security, Windows Defender is the anti-malware component of the Windows operating system. It can be accessed via the Windows Defender Security Center, and its malware and virus database is regularly updated by Microsoft.

To ensure no malware entities are hiding in your system using Windows Defender and guarantee real-time protection, follow these steps:

1. Open the Start menu and input group policy into the search box.
2. Click the top match from the search results to open the Local Group Policy Editor.
3. Next, go to Computer Configuration and click Administrative Templates.
4. And then, choose Windows Components then Microsoft Defender Antivirus.
5. Now, click Not Configured or Disabled.
6. Hit Apply then OK.
7. At this point, we will enable real-time protection against malware by typing “windows security” (no quotes) into the search box. Then, click the matching result.
8. After that, choose Virus and Threat Protection and click Manage Settings.

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1. Toggle the switch next to the Cloud-Delivered Protection and Real-Time Protection options.
2. Restart your computer to apply the security changes and check if the error is resolved.

Fix #3: Repair Damaged and Corrupted System Files

System files are also core and critical components of the Windows OS. Without them, your operating system cannot run properly and efficiently at all. Now, because of the role they play in the Windows environment, they are protected against accidental and intentional deletion. They cannot be easily removed as they require permissions.

However, for some reason like virus infection, these system files can be corrupted or deleted. In such a case, various error messages are displayed. However, these corrupted system files can still be fixed through these steps:

1. First, we need to open the Run utility by pressing the Windows + R keys.
2. Input “cmd” (no quotes) into the text field and hit the Enter key.
3. Right-click on the top match in the search result and choose to Run as Administrator.
4. When the Command Prompt opens, type “sfc /scannow” (no quotes) into the command line and hit Enter.
5. Wait for the whole scanning process to complete. Once it is done, check if the Error Code 0x80004002 still appears.

Fix #4: Check for Network Issues

Are you still seeing the Error 0x80004002? If that is the case, you may want to check and verify if you are experiencing network issues. To check that, here are some steps to follow:

For Windows 7 Devices

Go to the Start menu and find Control Panel. Click it. Next, go to the Network and Internet section. After that, click Network and Sharing Center and choose the Fix a Network Problem option. The network troubleshooting wizard will now appear. It will guide you in resolving the issue.

For Windows 8 Devices

Open the main Windows menu and head over to Control Panel. Select Network and Internet and click the option for viewing network status and tasks. Next, select Troubleshoot problems and then choose Network and Internet Troubleshooter to start repairing any network issues.

For Windows 10/11 Devices

Type “network troubleshooter” (no quotes) into the search box and click on the most relevant search result. After that, simply follow the on-screen instructions.

Fix #5: Reset the Windows Update Components Manually

For the Windows Update utility to run efficiently, certain services must be enabled and running. These services include the Background Intelligent Transfer Service and the Windows Update Service. However, sometimes, these services are disabled unintentionally or experience problems. Thus, they need to be reset. Here’s how to do that:

1. Open the Run utility by pressing Windows + R on your keyboard simultaneously.
2. In the text box that you see, type “cmd” (no quotes).
3. Right-click on the top match of the search result and choose to Run as Administrator.
4. Next, run the commands below one at a time. Hit Enter after every command:

• net stop wuauserv
• net stop cryptSvc
• net stop bits
• net stop msiserver
• ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
• ren C:\Windows\System32\catroot2 Catroot2.old
• net start wuauserv
• net start cryptSvc
• net start bits
• net start msiserver

1. Now, exit the Command Prompt.
2. Check if the Windows Update error 0x80004002 still appears.

Fix #6: Repair Damaged or Corrupted Registry Files

The Windows Registry stores settings, information, and configuration for hardware components, software programs, and the operating system itself. If a new application is installed, a new set of user preferences and instructions is added to a certain location. Other programs may then interact and use it to perform tasks.

However, due to virus infection or malware attacks, these Registry files may become corrupted. As a result, you will encounter issues like the Error Code 0x80004002.

To resolve these registry-related issues, the DISM command can be utilized. Here’s how:

1. Open the Start menu and launch the Command Prompt utility with administrator privilege.
2. Into the command line, input the following command and press Enter:

DISM /Online /Cleanup-Image /ScanHealth

1. Wait for the scan process to finish.

Alternatively, you can use third-party registry cleaner tools available online. These tools are designed to do all the registry clean-up and repair processes automatically so you don’t have to. You can also use them to restore your system’s efficiency.

Fix #7: Register All System Files

To download or install Windows updates, system files are needed. Now, if these files are not registered, it is likely that you will encounter errors.

Here are the steps to register any missing system files:

1. Launch the Run applet by pressing Windows + R on your keyboard.
2. Type these commands one at a time into the text box. Hit Enter after each command.

• regsvr32 Qmgr.dll /s
• regsvr32 Qmgrprxy.dll /s

1. Restart your computer once done and install the Windows update.

Fix #8: Download and Install the Update Manually

Since you cannot download the Windows update automatically, try to take the manual route instead. You can download the update from the official Microsoft Update catalog.

Follow these instructions to download and install the update on your own:

1. Visit the Microsoft Update Catalog

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1. Find the search field and type the update code that shows in the error message. Hit the Search button and select Download.
2. Once the download file is saved, run the setup file and follow the installation instructions.
3. After the Windows update process is done, you may now restart your PC.

Fix #9: Perform a Clean Boot

Some users are hesitant about doing this fix because they think it’s too technical or quite risky. However, performing a clean boot is actually easy, not to mention, safe. This option starts Windows with only the essential startup programs, drivers, and processes, making it easy for you to identify what’s causing the problem.

To perform a Windows 10/11 clean boot, follow these easy steps:

1. Press the Windows + R keys to access the Run utility.
2. Type “msconfig” (no quotes) into the text box. Press Enter.
3. Navigate to the Service tab and tick the box next to the Hide All Microsoft Services option.
4. Hit the Disable All button.
5. Now, go to the Startup tab and find Task Manager.
6. Next, select all startup items and hit Disable.
7. Then, exit Task Manager.
8. Restart your computer.

Fix #10: Get Rid of Unwanted Files

This isn’t really a guaranteed fix. However, getting rid of junk and unwanted files can often remove entities that are hiding on your computer and disguising as legit files. Once they’re gone, you are left with an efficient and fast-running PC.

To get rid of these files, you may want to use a third-party PC repair tool than doing things manually. Aside from consuming time, manually removing junk files may cause you to accidentally delete crucial system files.

Troubleshooting Steps for Error Code 3: 0x80004002 on Chrome

If, by any chance, the error code appears while using or updating Chrome, then consider these fixes:

Restart Chrome

You may try restarting Chrome first and see if it resolves the error. After that, click the three vertical dots in the upper-right portion of Chrome, select Settings, and choose About Chrome to install any available update.

Restart Windows

Press the Windows button and click the Power button. Then, find Restart and click on it. Sometimes, all it takes to fix common Windows errors is a quick system start.

Reinstall Chrome

Reinstalling Chrome can also do the trick. However, before you do so, make sure you have saved all the important information you have. Reinstalling Chrome is easy. Simply go to Control Panel and click Programs and Features. After that, find Chrome from the list of programs and hit the Uninstall button. Wait for it to be uninstalled then reinstall it.

Wrapping Up

The 0x80004002 Windows update error is a common problem among Windows users. However, it’s one issue that people should not ignore. The next time you encounter it, know that you have a plethora of fixes at your disposal. You can use the Windows Update Troubleshooter to resolve the problem for you. You can also scan your system for malware attacks. If not, you can check if network issues exist or there is a need to install the updates manually. Whatever solution works for you, then feel free to give it a try.

However, if the error continues to appear, reaching out to Microsoft’s support team can be a helpful step. Visit the official Microsoft support website and find relevant articles that will guide you in troubleshooting the problem. You can also check forums and talk about your issue. Microsoft professionals and other users who have encountered the same error will most likely share their experience and potential fixes with you.