Nt kernel and system синий экран windows 10

Если вы когда-нибудь видели синий экран смерти (BSOD) на своем компьютере, то знаете, насколько это неприятно. Особенно, если ошибка связана с файлом ntoskrnl.exe. Сегодня мы разберемся, что это за ошибка, почему она появляется и как ее исправить.

Эта статья будет полезна и понятна даже для новичков, поэтому если вы не IT-гуру, не переживайте — все будет просто и по факту!

Источник: wondershare.com / Ошибка ntoskrnl.exe<br data-lazy-src=

Источник: wondershare.com / Ошибка ntoskrnl.exe

Процесс ntoskrnl.exe (Windows NT Operating System Kernel) — это один из основных компонентов операционной системы Windows, который отвечает за управление системной памятью, процессами и аппаратным обеспечением.

Он является частью архитектуры Windows NT, на которой основаны современные версии Windows. И когда с ним возникают проблемы, это может привести к появлению синего экрана.

Основные функции Windows NT Operating System Kernel

  1. Управление памятью: ntoskrnl.exe отвечает за распределение и управление системной памятью. Это включает в себя управление физической памятью, виртуальной памятью и защитой памяти.

  2. Планирование процессов: ядро определяет, какие процессы и потоки должны выполняться в данный момент, и управляет их приоритетами. Оно гарантирует, что ресурсы процессора распределяются эффективно между всеми запущенными приложениями.

  3. Обработка аппаратных абстракций: ntoskrnl.exe обеспечивает взаимодействие операционной системы с аппаратным обеспечением через уровень абстракции. Это позволяет ОС работать с разным аппаратным обеспечением без необходимости значительных изменений в самом ядре.

  4. Обработка системных вызовов: ядро обрабатывает системные вызовы от пользовательских приложений и реализует поддержку низкоуровневых функций ОС, таких как управление файловой системой, сетевыми соединениями и безопасность.

  5. Обеспечение безопасности: ntoskrnl.exe играет важную роль в поддержке системной безопасности, управляя доступом к ресурсам, мониторингом системных событий и обработкой исключений.

Основные причины появления ошибки

  • Проблемы с драйверами: неправильно установленные или устаревшие драйверы часто становятся причиной ошибки;

  • Проблемы с оперативной памятью: неисправные модули памяти могут вызывать ошибки;

  • Проблемы с жестким диском: повреждения на физическом уровне или в файловой системе;

  • Вирусы и зловредное ПО: различные вредоносные программы могут влиять на работу системных файлов;

  • Ошибки системных файлов: сбои в реестре или поврежденные системные файлы также могут вызвать появление синего экрана.

Подробная инструкция по исправлению ошибки ntoskrnl.exe

Проверьте драйверы

Обновите драйверы:

  • Нажмите сочетание клавиш «Win + X», либо щелкните правой кнопкой мыши на значок «Windows» и выберите «Диспетчер устройств»;

  • Найдите устройства с желтыми восклицательными знаками;

  • Кликните правой кнопкой мыши по устройству и выберите «Обновить драйвер».

Откат драйверов:

  • Если проблема появилась после обновления драйвера, возможно, стоит откатить его;

  • В Диспетчере устройств найдите нужное устройство, зайдите в его свойства и выберите «Откатить драйвер».

Источник: CQ.ru / Обновление и откат драйверов

Проверка памяти

Используйте Windows Memory Diagnostic:

  • Нажмите «Win + R», введите «mdsched.exe» и нажмите «Enter»;

  • Выберите «Перезагрузить и проверить» (рекомендуется);

  • После перезагрузки система проведет проверку оперативной памяти и покажет результаты.

Источник: computerinfo.ru / Проверка памяти

Проверка жесткого диска

Выполните проверку диска:

  • В меню «Пуск», через поисковик отыщите «Командную строку». Кликните на ней ПКМ, затем выберите «Запуск от имени администратора».

  • Введите «chkdsk C: /F /R», где С: – раздел HDD, /F – автоматическое решение проблем, /R – проверка битых секторов и восстановление поврежденной информации. После чего нажмите «Enter».

  • Вам предложат перезагрузить компьютер для проверки диска — согласитесь.

Источник: lumpics.ru / Проверка жесткого диска

Проверка системных файлов

Запустите SFC (System File Checker):

  • Откройте Командную строку с правами администратора;

  • Введите «sfc /scannow» и нажмите «Enter»;

  • Процесс может занять некоторое время. SFC попытается обнаружить и исправить поврежденные системные файлы.

Источник: remontka.pro/ Запуск System File Checker

Источник: remontka.pro/ Запуск System File Checker

Восстановление системы

Используйте точку восстановления:

  • Используйте сочетание клавиш «Win + S». В поиске введите «Создание точки восстановления».

  • Во вкладке «Защита системы» выберите диск, для которого нужно создать точку восстановления, после чего кликните «Настроить».

  • В открывшемся окне выберите «Включить защиту системы», затем «Ок», и «Создать».

  • Далее следуйте инструкциям на экране.

Источник: support.kaspersky.ru / Восстановление системы

Проверка реестра

Чистка реестра:

  • Необходимо использовать программы, такие как CCleaner, для проверки и чистки реестра от ошибок.

Источник: ccleaner.deviantsoft.com / CCleaner

Источник: ccleaner.deviantsoft.com / CCleaner

Обновление системы

Проверьте обновления Windows:

  • Воспользуйтесь сочетанием «Win + I» и выберите «Обновление и безопасность»;

  • Нажмите «Проверить наличие обновлений» и установите все доступные обновления.

Источник: lumpics.ru / Обновление системы

Проверка на вирусы

Проверьте компьютер антивирусом:

  • Используйте ваш установленный антивирус для полной проверки системы;

  • Либо скачайте бесплатные инструменты для дополнительной проверки.

Дополнительные советы

  • Регулярно создавайте точки восстановления системы;

  • Устанавливайте только проверенные драйверы и программы;

  • Периодически очищайте реестр с помощью специализированных утилит;

  • Обновляйте BIOS при необходимости.

Если вы столкнулись с синим экраном и ошибкой ntoskrnl.exe на Windows 10, не спешите паниковать. Это распространенная проблема, которую можно решить с помощью нескольких простых шагов. Проверьте драйверы, оперативную память, жесткий диск и системные файлы.

Если ничего не помогает, воспользуйтесь восстановлением системы или переустановите Windows.

Надеемся, что наши советы помогли вам справиться с этой ошибкой. И, разумеется, не забывайте делиться этой статьей с друзьями. Удачи в исправлении всех компьютерных проблем!

Заглавное фото: CQ.ru с помощью DALL-E

Table of contents

  • What Is Ntoskrnl.exe?
  • What Causes the Ntoskrnl.exe Error?
  • How to Fix Windows 10 BSOD Caused by Ntoskrnl.Exe
    • Fix 1: Update your drivers
    • Fix 2: Run a scan with the Windows memory diagnostic tool
    • Fix 3: Run the system file checker
    • Fix 4: Reset overclocking settings for your devices
    • Fix 5: Install Windows updates
    • Fix 6: Perform a system restore
    • Fix 7: Check your hardware
    • Fix 8: Check for malware
  • Conclusion
  • FAQ

You’ve encountered a Blue Screen of Death that points towards Ntoskrnl.exe as the culprit. Before it got to this, you probably noticed the following symptoms:

  • Slow PC performance.
  • High CPU usage and subsequent overheating.
  • Random system reboots.

Then, finally, during system boot, you receive an error message that says, “ntoskrnl.exe file is missing.”

Don’t get worried much. It’s not a problem that cannot be handled. Keep reading to find out how to get rid of the Ntoskrnl.exe BSOD.

If you don’t want to read the full article, you may simply watch a short video showing a quick fix here:

What Is Ntoskrnl.exe?

Ntoskrnl.exe (short for Windows NT operating system kernel) is an essential Windows component responsible for hardware abstraction, process and memory management, and various other system services.

It consists of:

  • Cache manager
  • Kernel
  • Memory manager
  • Executive
  • Security reference monitor
  • Scheduler (Dispatcher)

Since it’s a fundamental part of Windows, when it encounters a problem, your computer crashes and displays a BSOD. The issue could occur repeatedly. You might also get a ‘Memory management’ error code.

What Causes the Ntoskrnl.exe Error?

There’s no one thing that could be said to be the cause. The issue could be software- or hardware-related. But the possible factors include:

  • Your device drivers are outdated, corrupt, or incompatible. This is why it is important to ensure you keep them regularly updated.
  • Faulty RAM. Replacing the sticks should fix the issue.
  • Your RAM and local storage may be inadequate to keep up with your computer’s activities. This leads to frequent freezing and, subsequently, the Ntoskrnl.exe error.
  • You overclocked your devices.
  • Some of your system files are corrupt.

How to Fix Windows 10 BSOD Caused by Ntoskrnl.Exe

Now that we’ve seen the possible causes let’s go ahead and present the solutions:

Fix 1: Update your drivers

Here’s how to fix Ntoskrnl.exe blue screen error on Windows 11 with Device Manager:

  • Hold down the Windows key and simultaneously press X to load the Power User Menu.
  • Select Device Manager.
  • Navigate to the problematic driver’s location. If you’re looking to update the graphics card driver, expand Display Drivers. If you wish to update the microphone driver, expand Audio Inputs and Outputs, and so on.
  • Right-click the driver and select Update Driver.
  • Select Search Automatically for Drivers.

Select Search Automatically for Drivers to update drivers on Windows 11

Windows will download and install the driver update. Reboot the system so the affected device can start using the new driver.


Related: How to Check if My Drivers Are Up to Date on Windows 10 PC?


PRO TIP

We recommend you use Auslogics Driver Updater to scan your PC for outdated and faulty drivers. It will automatically install the latest manufacturer-recommended versions.

The tool recognizes your system specifications, so you don’t have to worry about downloading the wrong drivers.

You could also perform the update manually through Device Manager or by visiting the official website of your device manufacturer to search for each driver.

Ensure you get the versions that are compatible with your OS.


Learn More: Auslogics Driver Updater: Update Your Drivers in One Click!


Fix 2: Run a scan with the Windows memory diagnostic tool

The BSOD could be related to a faulty memory (RAM) module. So, here’s how to run the Windows Memory Diagnostic tool on Windows 11:

  • Close all open windows.
  • Go to the Start menu.
  • Type Windows Memory Diagnostic into the search bar and then click the option when it appears in the results list.
  • Click on the option that says Restart now and check for problems (recommended).
  • Your system will restart, and the scan will commence. Wait for it to complete. It may take a while (it could be up to an hour, depending on the size of your RAM).
  • After the scan, you’ll get the results once you log into your computer.

Fix 3: Run the system file checker

The problem could be due to corrupt system files. An SFC scan will detect and repair them.

Follow these easy steps:

  • Go to the Start menu.
  • Type CMD in the search bar and right-click on Command Prompt from the search results.
  • Select Run as administrator to open an elevated Command Prompt window.
  • You will receive a User Account Control (UAC) confirmation dialog. Click the Yes button.
  • Copy and paste sfc /scannow in the window (make sure you don’t include the inverted commas) and press Enter on your keyboard. If you choose to type the line, there should be a space between sfc and /scannow.
  • Wait for the scan to complete. You will then get a report on the repairs that were achieved.

If the scan shows that some problems were unable to be fixed, run a CHKDSK scan. Here’s how:

  • Press the Windows key + X combination on your keyboard to open the WinX menu.
  • Locate Command Prompt (Admin) in the list and click on it. This will open an elevated Command Prompt.
  • Click the Yes button when presented with the User Account Control (UAC) confirmation dialog.
  • In the window that opens, type (or copy and paste) CHKDSK /f /r and press Enter.
  • You may be asked whether you want the scan to be performed when your computer boots up. Type y and press enter.
  • Wait for the scan to complete.

Afterwards, run the SFC scan once more.

Fix 4: Reset overclocking settings for your devices

Although overclocking is a smart way of exploiting the maximum capability of your hardware, it can also lead to overheating, hardware breakdowns, and system crashes.

Stop overclocking your devices if you are experiencing the Ntoskrnl.exe error.

You can use a trusted program to change the settings, but you can also do so through the BIOS/UEFI. The procedure will differ for each device, so look up the instructions on how to do it.
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Related: What Is Overclocking a CPU? Explained in Detail


Fix 5: Install Windows updates

Follow these easy steps to update Windows so you can stop searching for ways to fix the Ntoskrnl.exe BSOD error on Windows 11:

  • On Windows 11, use the Windows key + X combo to open the Power User menu and select Settings to launch the app. You can also use the Windows key + I shortcut to quickly launch Settings.
  • On the main Settings screen, hit Windows Update on the left navigation pane.
  • Click Check for Updates.

Windows will search for and download available updates. You can reboot your PC immediately to install significant updates or wait until your next routine restart.

In some cases, a recent update might be the cause of the Ntoskrnl.exe BSOD. You can try uninstalling the most recent update and see if that solves the problem.

  • On the Windows Update screen, select Update History.
  • On the Update History page, click Uninstall Updates.

On the Update History page, click Uninstall Updates

  • We now go to the Uninstall an Update Page in Programs and Features. Locate the most recent update or the one you consider suspicious and uninstall it.

After uninstalling the update, reboot your system.

On Windows 10:

  • Press the Windows key + I combination on your keyboard to open the Settings app.
  • Click on Update and Security.
  • Select Windows Update and then click the Check for Updates button on the right side of the window. If any updates are available, Windows will download and install them automatically.

Restart your PC and then see if the problem has been resolved.


Related: Ultimate Guide: How to Manually Check and Install Windows Updates


Fix 6: Perform a system restore

System restore will take your OS back to a time when no issues existed. Follow these easy steps to get it done:

  • Use the Windows key + I hotkey to launch Settings.
  • Go to System > About.
  • Select System Protection.
  • On the System Properties window, click System Restore.

Follow these steps to get System restore done

  • When the System Restore window opens, click Next and select a restore point.

Follow the onscreen wizard to finish up the process.

Fix 7: Check your hardware

A failing RAM module or Solid-State Drive (SSD) could be the cause of the error you are experiencing. Replace your hard drives and see if the issue is resolved.

We suggest you visit an expert to help you perform this fix.

If you have two RAM slots, you can try removing both sticks. Clean the slots, and reinsert one stick. See if that fixes the issue. If no, reinsert the other stick and try again.

If your Windows OS is installed on your SSD, reinstalling it should resolve the issue.

Fix 8: Check for malware

A hidden virus or malware on your computer can contribute to the blue screen. Windows 11 ships with a native security app that checks for threats in real-time, but there is no 100% guarantee that the automatic function will catch everything every time.

To make sure, you can manually scan for threats yourself. Here’s how:

  • Hit the Windows key to launch the Start menu.
  • Type security and select Windows Security from the search results.
  • Select Virus & Threat Protection on the left navigation pane or just select it from the main screen.

Select Virus & Threat Protection on the left navigation pane or just select it from the main screen

  • Click the Quick Scan button to commence a quick check of your system.
  • If the Quick Scan doesn’t detect anything, you can run a deeper scan. Click the Scan Options link.
  • On the next page, select Quick Scan or Microsoft Defender Offline Scan and click the Scan Now button.

Select Quick Scan or Microsoft Defender Offline Scan and click the Scan Now button

The Microsoft Defender Offline Scan will take about 15 minutes, while the Full Scan may take longer depending on the volume of files on your system.

Download Auslogics Driver Updater

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Conclusion

If you want to fix the Ntoskrnl.Exe BSOD error, check the solutions discussed in this guide. You can use the Auslogics Anti-Malware to update your drivers with a single click.

We hope these solutions have been helpful. If you have any questions, remarks, or further suggestions, please feel free to share them in the section below.

We’d like to hear from you.

Use Auslogics Driver Updater to resolve any driver-related problems in a Windows PC

FAQ

What is the quickest solution to fixing a corrupted Ntoskrnl.exe file?

The fastest way to fix a corrupted Ntoskrnl.exe file is to use the System File Checker (SFC) program, which scans and fixes corrupted system files like Ntoskrnl.exe. 

Launch the command prompt as an administrator and type “sfc /scannow.” 

This command will start your system file scan and automatically fix any problems it identifies. Restart your computer when the scan is finished to check if the Ntoskrnl.exe error has been fixed.

How to fix the blue screen error in Windows 11 using the command prompt?

Using Command Prompt, you can use the Deployment Image Servicing and Management (DISM) tool and then run the System File Checker (SFC) program to resolve a blue screen error in Windows 11. 

Launch the command prompt as an administrator, type “DISM /Online /Cleanup-Image /RestoreHealth”, and press Enter. This command will examine the Windows image for problems and fix them. 

After the DISM scan has finished, type “sfc /scannow” and hit Enter to launch the System File Checker. 

Restart your computer to check if the blue screen error has been fixed when both scans are complete.

Why does Windows 11 keep crashing BSOD?

There are several reasons why Windows 11 can continually crash with the Blue Screen of Death (BSOD), such as driver conflicts, hardware problems, program compatibility problems, or corruption in system files. 

You can resolve this issue by updating device drivers, running hardware diagnostics, scanning for malware, checking for system updates, and performing system file repairs using tools like SFC and DISM scans.

This can help you resolve the root cause of the BSOD crashes.

How do I fix the critical process died stop code on Windows 11?

Try a few troubleshooting procedures to find the root cause of the “critical process died” stop code on Windows 11.

If the problem still exists, try rebooting your computer and repeatedly pressing the F8 key during startup to enter Safe Mode. 

You can troubleshoot possible causes, such as malfunctioning drivers or freshly installed applications, in Safe Mode. 

You can also restore the system to its previous state before the issue occurs. 

If these fixes don’t work, you should contact Microsoft Support or a professional specialist for more help to identify and address the root cause of the critical.

When you attempt to start your Windows 10 PC, it unexpectedly hangs for some moments and shows blue screen. Well, it seems you’ve encountered and come across a Blue Screen of Death (BSOD) because of a culprit, Ntoskrnl.exe. Main symptoms of this error are lagging and Sluggish system performance, High and elevated CPU utilization plus superheating, and random system reboots. Ntoskrnl.exe commonly appears with System_Service_Exception BSOD while gaming.

What failed: ntoskrnl.exe System_Service_Exception BSOD generally occurs due to problems with memory or defective drivers. This Blue screen may appear because of topsy-turvy in any of hardware and software components. In the software side, the factors that are responsible for the crash are obsolete device drivers, defective RAM, less storage, overtimed appliances and gadgets, and Corrupt system files. This error also occurs with KERNEL_CHECK_SECURITY_FAILURE, UNEXPECTED_STORE_EXCEPTION, ntoskrnl.exe + 3f5780, and Memory_Management. You can see the details of this exe file in – ntoskrnl.exe in Windows 10 – What is it and How does work.

ntoskrnl.exe System_Service_Exception

Here is how to fix ntoskrnl.exe System_Service_Exception BSOD Error Windows 10 or 11 –

Way-1: Uninstall Problematic Windows Update

Most commonly ntoskrnl.exe Blue screen is noticed after installing a Windows update aka cumulative patches. However, the solution is pretty easy as you need to only remove the installed update in any way. There are 3 methods using which you are able to uninstall updates below is the simplest one –

  1.  Press – Windows + I.
  2. Select – Update & Security.
  3. Click – View update history. In the case of Windows 11, select – “Update history”,
  4. Select – Uninstall updates.
  5. Program and Features window prompts; go to Microsoft Windows section.
  6. Locate the problematic update from the list and right-click on it.
  7. Select – Uninstall.
  1. On the confirmation prompt, click – Yes.

Way-2: Run Windows Memory Diagnostic Tool

When ntoskrnl.exe System_Service_Exception appears there are chances of flaws in the RAM. This file is a kernel image that is liable to processes like Memory, Process, Hardware Virtualization. Furthermore, it is also responsible for compressing the old pages of memory which reduces the overall amount of RAM being used. So, there are possibilities that the system is running slowly and you are finding scrabble on your and memory usage.

  1. Click – Start.
  2. Type – mdsched.exe.
  3. Press Enter to open Windows Memory Diagnostic Tool.
  4. Click on – Restart now and check for problems.
  1. System will reboot and go back to the Windows desktop screen.
  2. The test results will appear on the screen once you log in. In case if you are not able to check the results, check it manually with the help of the next steps.
  3. Press – Windows+R.
  4. In the Run dialog box, type eventvwr.msc.
  5. Hit Enter to open Event Viewer.
  6. Go to the right pane and click on – Find.
  7. In the Find search box, type MemoryDiagnostics-Results.
  8. Press – Enter.
  9. The results will appear on the screen.
  10. If it shows that RAM is defective, you will need to replace it to get rid of this error.

Way-3: Update Device Drivers

ntoskrnl.exe also troubles when Device drivers remain outdated and at that time they might create mess up in the system that could result in Blue Screen error. The system doesn’t get return when calling ntoskrnl.exe or even it may fail to recognize the file. Consequently, the system crash occurs and the device starts rebooting all of a sudden.

  1. Right-click on Start.
  2. Click on – Device Manager.
  3. Double click on a device to expand it.
  4. Next, right click on the driver showing an exclamation mark.
  5. Choose – Update Driver.
  6. On the next prompt, click Search automatically for drivers.
  7. Repeat this for all outdated drivers
  8. Close the app.
  9. Restart the PC and check if ntoskrnl.exe System_Service_Exception is fixed.

Way-4: Uninstall Third-Party programs

Certain third party programs, when they are not compatible with the current version of Windows 10 or 11 become the reason for Blue screen error what What failed: ntoskrnl.exe. These apps are mostly low-coded and not frequently updated. As a result, they engage the system files such as .dll and .exe into conflict and affect the structure of Windows. Sometimes removal of these apps is the only solution in this case –

  1. Press  – Win+R.
  2. Type – appwiz.cpl.
  3. Hit – Enter.
  4. Program and feature windows will show the list of all programs installed on your system. Right-click on the one which is to be removed.
  5. Select – Uninstall.
  6. Pursue the steps being displayed on the screen.

Way-5: Use CHKDSK

As ntoskrnl.exe error may occur due to bad or faulty hard disk drive, again a built-in Fixit tool is here to help you. This is none other than CHKDSK that examines the drive in all aspects to rectify bad sectors and other flaws. Disk checking command line utility is pretty effective in Windows 11 and 10 and it is helpful to deal with defective sectors.

  1. Close all the ongoing works.
  2. Press – Win+R.
  3. Type cmd.
  4. Press – Ctrl+Shift+Enter.
  5. Select Yes on the UAC prompt.
  6. Open Command Prompt and select Run as administrator.
  7. In the open windows, type – CHKDSK /F /R /X.
  8. Press – Enter.
  9. You might see “Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)”. Press – Y.
  10. Restart the computer and see if the problem is solved.

Way-6: Run SFC /Scan now

SFC /Scannow is useful when damaged System components lead to generating ntoskrnl.exe error. This situation oftentimes arrives when a third-party program creates conflicts or threats penetrate the security layers of Windows. The kernel image is no doubt affected due to corrupt and missing system files so follow the method –

  1. Open Command Prompt as administrator.
  2. Type – SFC /Scannow.
  3. Press – Enter.
  4. After scanning and repairing are completed, close the command prompt and reboot the system.

Way-7: Perform System Restore

You may try mending What failed: ntoskrnl.exe error by carrying out System Restore. However, this is to tip off and warn you that in running this process, may finish up losing all your system data. Therefore, save them in either another local drive of the same computer or an external flash drive.

  1. Click Search.
  2. Type – create a restore point.
  3. Hit – Enter.
  4. System Properties window will appear; click System Restore.
  5. Click – Next.
  6. Choose a restore point and click on it to highlight.
  7. Click – Next.
  8. Select – Finish.
  9. Once the process is done, check if the error is fixed and resolved.

Way-8: Follow online Troubleshooter

Since Windows 10 the troubleshooting tool for Blue Screen no longer exist in the Settings app instead the same has been offered on the Official webpage in the form of a walkthrough. This will ask you some questions related to the BSOD and guide you to follow definite workarounds.

  1. Go to this page.
  2. Answer the questions there and follow the steps precisely.

Methods list:
Way-1: Uninstall Problematic Windows Update
Way-2: Run Windows Memory Diagnostic Tool
Way-3: Update Device Drivers
Way-4: Uninstall Third-Party programs
Way-5: Use CHKDSK
Way-6: Run SFC /Scan now
Way-7: Perform System Restore
Way-8: Follow online Troubleshooter

That’s all!!

Summary: In this blog, we will share how to fix Ntoskrnl.exe error. This blue screen error may occur due to corrupt system files, boot volume, missing driver, or hard disk controllers. Also, learn how to recover data lost due to Ntoskrnl.exe error using a professional Windows Data Recovery Software.

Windows NT Operating system kernel executable or Ntoskrnl.exe is an essential system file, which is responsible for several services including memory management, hardware abstraction, and process . This system file contains the executive, kernel, memory manager, scheduler (dispatcher), cache manager and the security reference monitor, making it a fundamental component of your Windows PC. However, when this file gets corrupt or lost, it may cause ntoskrnl.exe error (see image). This error may also occur due to various other reasons and result in severe data loss. Although, you may recover lost data with a professional data recovery software, to fix this error, try out effective methods given in this post.

Causes of Ntoskrnl.exe Blue Screen Error

There may be different causes of Ntoskrnl.exe error. It may occur due to corrupt boot volume, invalid boot.ini configuration, corrupt or missing system files, missing ntoskrnl.exe file, problematic Windows update, or missing driver for hard disk controllers. Also, as this error is related to memory, this may be caused by faulty RAM.

How to Fix Ntoskrnl.exe Error?

What-is-Ntoskrnl-1

Method 1: Run Windows Memory Diagnostic Tool

As this error may occur due to a faulty RAM, you may fix the issue by following the given troubleshooting steps:

  • Open Windows Memory Diagnostic tool and click Restart now and check for problems (recommended). (See Image 2)

    Ntoskrnl-2

    Image 2: Select Reset now and check for problems (recommended)

  • Once the process is done, the system will reboot and return to the Windows desktop. The test results will appear on the screen once you log in. If you are not able to check the results, check it manually with the help of the following steps:

  • Press Windows+R. In the Run dialog box, type eventvwr.msc to open Event Viewer and hit Enter. (See image 3)

    Ntoskrnl-3

    Image 3: Open Event Viewer

  • Under Windows logs category, on the left pane, click System. (See Image 4)

    Ntoskrnl-4

    Image 4: Select System under Windows Logs category

  • After opening System, click Find…, on the right pane. (See Image 5)

    Ntoskrnl-5

    Image 5: Click Find on the right pane

  • In the Find search box, type MemoryDiagnostic and hit Enter. (See Image 6)

    Ntoskrnl-6

    Image 6: Type MemoryDiagnostic in the Find search box

  • The results will appear on the screen. If it shows you that RAM is faulty, you will need to replace the RAM to get rid of this error.

Method 2: Update Device Drivers

To find out if the Ntoskrnl.exe error is caused by the faulty or corrupt device drivers, you may try updating or uninstalling the drivers with the help of the following troubleshooting steps:

  • Open Device Manager, select a category to see the device drivers, and expand it.

  • Right-click on the selected device driver and choose Update Driver from the available options. (See Image 7).

    Ntoskrnl-7

    Image 7: Select driver and click Update Driver on the screen

  • On the next prompt, click Search automatically for updated driver software. (See Image 8)

    Ntoskrnl-8

    Image 8: Search automatically for updated driver software

Method 3: Run CHKDSK Command

As the error may also be caused by the faulty or corrupt hard drive, try to follow the given steps and get rid of this error by running CHKDSK command:

  • Open Command Prompt and select Run as administrator. (See Image 9)    

    Ntoskrnl-10

    Image 9: Run Command Prompt as an administrator

  • In the open windows, type chkdsk /r /r D: and hit Enter (D: is presented as the drive letter of the corrupt/faulty hard drive). (See Image 10)

    Ntoskrnl-10-2

    Image 10: Run CHKDSK /r /r D command to fix hard disk issues

    Remember that when you run CHKDSK command, it finds and marks all the bad sectors in the hard disk. This command helps Windows understand not to read or store the data stored on those bad sectors. Due to this, you will lose data from your hard drive. However, you may recover data lost after using CHKDSK command with the help of professional Windows Data Recovery software. 

Method 4: Run SFC/Scannow

Corrupt, damaged or missing system files may also be the reason behind ntoskrnl.exe blue screen error. Try fixing the error with the given steps:

  • Open Command Prompt and chose to run it as an administrator.

  • On the next prompt, type SFC/Scannow command and hit Enter. (See Image 11)

    Ntoskrnl-11

    Image 11: Type SFC/Scannow command in the command prompt window

  • Let the process end and once it is done, close the command prompt window and reboot your system. 

Method 5: Perform System Restore

You may try fixing this blue screen error by performing System Restore. It is to notify that in performing this process, may end up losing all of your system data as this process will wipe out the entire data. However, you may recover lost data by using a powerful data recovery tool. Follow the given steps to perform System Restore:

  • Boot your system with a USB installation media, created using Windows media creation tool.

  • Click Repair your computer. On the next prompt, click Advanced options on the Automatic Repair environment. (See Image 12)

    Ntoskrnl-12

    Image 12: Click Advanced options

  • Go to Troubleshoot and then click Advanced options. (See Image 13)

    Image 13: Choose Advanced option under Troubleshoot

  • Click System Restore on the next prompt. (See Image 14)

    Ntoskrnl-14

    Image 14: Choose System Restore

  • Click Next on restore system files and settings and choos    e a restore point. (See Image 15)

    Ntoskrnl-15

    Image 15: Choose Next from restore system files and settings screen

  • On the next prompt, select Scan for affected programs (See Image 16). On doing so, the Apps will no longer be there on the creation of restore points. 

    Ntoskrnl-16

    Image 16: Choose Scan for affected programs

  • Click Next > Finish (See Image 17)

    Ntoskrnl-17

    Image 17: Select Finish and close the program

  • Once the process is done, check if the error is fixed.

Method 6: Uninstall Problematic Windows Update

If the error occurred after installing a Windows update, you may uninstall that for fixing the issue with the help of the following steps:

Ntoskrnl-18

Image 18: Open View update history

Method 7: Run BSOD Troubleshooter

You may also run a BSOD troubleshooter to fix this issue. This is a Windows’ built-in troubleshooting utility, which can help you troubleshoot blue screen errors. Follow the given steps to get rid of this error

Recover Data Lost Due to Ntoskrnl.exe BSOD Error

What if you lose data due to this blue screen of death (BSOD) error? No need to panic! You can recover the lost data using an easy-to-use a data recovery tool such as Stellar Data Recovery Professional. This DIY software can get your data back from BSOD affected systems and external storage media devices including USB, HDD, SSD, SD Card and more. The data can be retrieved from formatted, corrupted or even crashed PCs.

Conclusion

The Ntoskrnl.eve blue screen error may occur due to several reasons as mentioned above. You may fix this error by performing tested methods such as running Windows Memory Diagnostic tool, CHKDSK Command, SFC/Scannow Command, System Restore, Uninstall Windows problematic update and more. However, some of the methods may result in data loss. In such case, use a data recovery tool such as Stellar Data Recovery Professional to recover your lost data from BSOD affected systems.

  • Press Windows + I to open Settings and go to Update & Security.

  • Select View update history on the next attempt. (See Image 18)

  • Select Uninstall updates on the view update history screen. (See Image 19)

    Ntoskrnl-19

    Image 19: Choose Uninstall updates from screen

  • Locate the problematic update from the list and click Uninstall. (See Image 20)

    Ntoskrnl-20

    Image 20: Uninstall the problematic Windows update

    • Open Settings by pressing Windows + I and go to Update & Security. (See Image 21)

      Ntoskrnl-21

      Image 21: Go to Update & Security

    • On the next prompt, click Troubleshoot on the left pane.

    • Under Find and fix other problems, click BSOD error (Blue Screen) > Run the troubleshooter. (See Image 22)

      Ntoskrnl-22

      Image 22: Run BSOD Troubleshoot to fix the error

    • Follow all the instructions given on the page and fix this error.

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