При входе в учетную запись Xbox Live (Microsoft) в приложении Xbox на ПК может возникать ошибка 0x89235107. В сообщении ошибки содержится следующая информация:
Не удалось выполнить вход в Xbox Live
Произошла ошибка. Повторите попытку позже. (0x89235107)
Кроме того, ошибку можно увидеть в лаунчере Minecraft, и точно также на этапе входа в учетную запись Xbox Live.
Решение ошибки 0x89235107 в Xbox
Избавиться от ошибки не составит труда: опытные пользователи давно подобрали для нее набор решений. Итак, выполните на своем ПК нижеуказанные шаги, но только в том порядке, в котором они указаны.
- Установите доступные обновления для приложения Xbox Live (или Minecraft Launcher) в Microsoft Store.
- Сбросьте Магазин Microsoft, но только через WIN+R→wsreset (потребуется повторный вход в аккаунт).
- Подкорректируйте настройки даты и времени в системных параметрах Windows согласно своему реальному местоположению (IP-адресу).
- Убедитесь, что у вас в системе установлен Xbox Identity Provider.
- Переустановите игровые службы Xbox через терминал PowerShell. Для этого нажмите WIN+R→powershell→CTRL+SHIFT+ENTER, после чего поочередно выполните команды:
- get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
- start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
- Удалите личные данные для входа в учетную запись Xbox Live. Для этого нажмите WIN+S→Диспетчер учетных данных. После найдите в списке Xbl|DeviceKey и Xbl|GrtsDeviceKey – удалите их.
- Убедитесь, что в вашей системе работают следующие службы:
- Игровые службы
- Сетевая служба Xbox Live
- Сохранение игр на Xbox Live
- Диспетчер проверки подлинности Xbox Live
- Центр обновления Windows
- Вспомогательная служба IP
- Повторно откройте PowerShell (от админа) и выполните в нем команду:
- Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
- Еще раз перезагрузите ПК.
После вышеуказанных шагов 0x89235107 в Xbox должна исчезнуть, по крайней мере, если верить пользователям в сети.
Рекомендуемые сообщения
В теме 10 сообщений
-
- Поделиться
После переустановки Windows, попытался войти в лицензию майнкрафта через Microsoft, после чего вылезла данная ошибка, что на скрине. Кто знает что делать?
Ссылка на комментарий
Поделиться на другие сайты
-
- Поделиться
попробуй обновления поставить
Ссылка на комментарий
Поделиться на другие сайты
- Автор
-
- Поделиться
33 минуты назад, Shomen сказал:
попробуй обновления поставить
Какие обновления? Где их поставить и обновление чего?
Ссылка на комментарий
Поделиться на другие сайты
-
- Поделиться
1 минуту назад, хермЭ сказал:
Какие обновления? Где их поставить и обновление чего?
шинды
Ссылка на комментарий
Поделиться на другие сайты
- Автор
-
- Поделиться
17 минут назад, Shomen сказал:
шинды
Оке, попробую сегодня. Написать виндоус правильно-для скучных?) Хаха
Ссылка на комментарий
Поделиться на другие сайты
- Автор
-
- Поделиться
37 минут назад, Shomen сказал:
шинды
Попробовал, к сожалению не помогло
Ссылка на комментарий
Поделиться на другие сайты
-
- Поделиться
2 минуты назад, хермЭ сказал:
Попробовал, к сожалению не помогло
переустанови приложение xbox live
Ссылка на комментарий
Поделиться на другие сайты
- Автор
-
- Поделиться
18 минут назад, Shomen сказал:
переустанови приложение xbox live
Пробовал несколько раз, не помогло. Пойду шиндоус сносить, других вариантов не вижу
Ссылка на комментарий
Поделиться на другие сайты
-
- Поделиться
24 минуты назад, хермЭ сказал:
Попробовал, к сожалению не помогло
тут вопрос про твое местожительство и впн
если ты живешь в россии (и белоруси вроде как) то без впн обновления блокируются
Ссылка на комментарий
Поделиться на другие сайты
- Автор
-
- Поделиться
3 минуты назад, Shomen сказал:
тут вопрос про твое местожительство и впн
если ты живешь в россии (и белоруси вроде как) то без впн обновления блокируются
Хз, винду я обновил спокойно, а установку XboX Live выполнил с помощью впн, не помогло
Ссылка на комментарий
Поделиться на другие сайты
Для публикации сообщений создайте учётную запись или авторизуйтесь
Вы должны быть пользователем, чтобы оставить комментарий
Войти
Уже есть аккаунт? Войти в систему.
Войти
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Discus and support Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10] in XBoX on Windows to solve the problem; Здравствуйте.
Я купил Minecraft Windows 10 Edition, установил и начал входить в Xbox. Но у меня всё время выбивает ошибка 0x8015DC0B и я не могу войти…
Discussion in ‘XBoX on Windows’ started by dimden(), Sep 7, 2018.
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Здравствуйте.
Я купил Minecraft Windows 10 Edition, установил и начал входить в Xbox. Но у меня всё время выбивает ошибка 0x8015DC0B и я не могу войти в Xbox. Когда я заходил отдельно в приложение Xbox там всё точно также. Пожалуйста помогите, я деньги потратил.
——————————
[Translation —
Hello.
I bought Minecraft Windows 10 Edition, installed and started to sign in to Xbox. But I always knock out a bug 0x8015dc0b and I can’t sign in to Xbox. When I went to the Xbox app separately, everything was exactly the Same. Please help me, I spent the money.]
-
0x8015DC0B
Не удаётся выполнить вход в Xbox Live на Windows 10. Ошибка впервые появилась сегодня.
-
Почему ошибка в Xbox live? [Translation — Why is an error on Xbox live?]
При входе в Приложение xbox на Windows 10 возникает ошибка 0x8015DC0B. Что делать?
———————————————————————————————————-
[Translation — When you sign in to the Xbox app on Windows 10, a 0x8015dc0b error occurs. What should I do?]
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Порывшись в коде ap
i xbox’a я нашёл эту ошибку, она связана с страной. Для исправления я изменил страну на США, и включил VPN. Теперь я смог войти.
———————————————
[Translation — Digging in the Xbox’a API code I found this error, it is related to the Country. To fix I changed the country to the USA and turned on the VPN. Now I was able to enter.]
-
Для игры нужен VPN. Это очень сильно уменьшает скорость, нет смысла играть. Спасибо Xbox. (нет)
————————————
[Translation — For the game need a VPN. It greatly reduces the speed, no sense to Play. Thank you Xbox. No]
-
Hi there!
I’m sorry to hear about any issues you may be having with
signing
into the Xbox app on Windows 10.If you get an error or are unable to sign in, there are a few common issues that could be causing this:
- Make sure you’re connected to a network and that you can access the Internet. To test your connection, go to
Bing.comin
your PC’s browser. - See if there’s an Xbox Live service outage at
Xbox Live Status and ensure that your account is in good standing. - Sign in at
Xbox.com - Check your PC’s clock. The clock must match the Xbox Live servers for sign-in to be completed. Your date and time settings for
Set time automaticallymust be set to
On. - As a final step, try removing the Microsoft account by going to
Settings, selecting
Accountsand then selecting
removenext to the account. Then re-add the account from the account picker when
you sign in to the Xbox app.
Hope this helps. Let us know.
- Make sure you’re connected to a network and that you can access the Internet. To test your connection, go to
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Для игры нужен VPN. Это очень сильно уменьшает скорость, нет смысла играть. Спасибо Xbox. (нет)
————————————
[Translation — For the game need a VPN. It greatly reduces the speed, no sense to Play. Thank you Xbox. No]
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Порывшись в коде ap
i xbox’a я нашёл эту ошибку, она связана с страной. Для исправления я изменил страну на США, и включил VPN. Теперь я смог войти.
———————————————
[Translation — Digging in the Xbox’a API code I found this error, it is related to the Country. To fix I changed the country to the USA and turned on the VPN. Now I was able to enter.]
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
Hi there!
I’m sorry to hear about any issues you may be having with
signing
into the Xbox app on Windows 10.If you get an error or are unable to sign in, there are a few common issues that could be causing this:
- Make sure you’re connected to a network and that you can access the Internet. To test your connection, go to
Bing.comin
your PC’s browser. - See if there’s an Xbox Live service outage at
Xbox Live Status and ensure that your account is in good standing. - Sign in at
Xbox.com - Check your PC’s clock. The clock must match the Xbox Live servers for sign-in to be completed. Your date and time settings for
Set time automaticallymust be set to
On. - As a final step, try removing the Microsoft account by going to
Settings, selecting
Accountsand then selecting
removenext to the account. Then re-add the account from the account picker when
you sign in to the Xbox app.
Hope this helps. Let us know.
- Make sure you’re connected to a network and that you can access the Internet. To test your connection, go to
-
0x8015DC0B
Не удаётся выполнить вход в Xbox Live на Windows 10. Ошибка впервые появилась сегодня.
-
Forza Horizon 4
я получил уведомление во время игры на платформе windows 10. Причём я могу играть в неё в одиночном режиме. кода не было только уведомление о блокировке моего тега и просьбой ознакомлением условий пользования Xbox Live
-[Translation — I received a notification while playing on windows 10 platform. And I can play it in single player mode. the code was not only a notification about the blocking of my tag and a request to review the terms of use of Xbox Live]
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10]
-
Не входит в Xbox на Windows 10 [Translation — Not included with Xbox on Windows 10] — Similar Threads — Не входит на
-
Перестали запускаться половину игр из за обновления которое не может закончиться
in XBoX on Consoles
Перестали запускаться половину игр из за обновления которое не может закончиться: Перестали запускаться половину игр из за обновления . Пожалуйста помогите.b893df8c-c7b6-49b0-ac30-eed90caf5030
-
Здрастуйте купил ключ:Fortnite Rogue Scout Pack, но не прочитал что он для xbox .можна ли…
in XBoX on Windows
Здрастуйте купил ключ:Fortnite Rogue Scout Pack, но не прочитал что он для xbox .можна ли…: Здрастуйте купил ключ:Fortnite Rogue Scout Pack, но не прочитал что он для xbox .можна ли его использовать на playstation 5?2222a01e-8f3c-41a3-98f8-3f902e1961d9
-
Не приходят письма с запросом запуска приложений от ребенка
in XBoX Games and Apps
Не приходят письма с запросом запуска приложений от ребенка: Не приходят письма с запросом запуска приложений от ребенка42b4a6ca-af56-4ac3-968c-9aad0de6f390
-
Привет, почему мои древние монеты не отображаются, я активировал подарочную карту на 2550…
in XBoX Games and Apps
Привет, почему мои древние монеты не отображаются, я активировал подарочную карту на 2550…: Привет, почему мои древние монеты не отображаются, я активировал подарочную карту на 2550 древних монет и ничего не пришло.48eba2a1-d75a-466a-bc27-e5cd490d14f6
-
Не можу змінити всій тег ! / I can’t change my Tag
in XBoX Accessibility
Не можу змінити всій тег ! / I can’t change my Tag: Заходу на офіційний сайт xbox але воно перекидає мене на російський сайт , але я живу в Україні . Я зайшов на англомовний сайт що до тегу але всеодно перекидає на російський сайт . Допоможіть… -
Не получается установить игру Sea of Thieves на ПК через Microsoft Store и Xbox app [It is…
in XBoX Games and Apps
Не получается установить игру Sea of Thieves на ПК через Microsoft Store и Xbox app [It is…: Здравствуйте, я нахожусь в оссии, проблема с установкой игры Sea of Thieves. Устанавливал много игр все работали кроме неё, я пытаюсь её установить но после установки примерно 10% у меня… -
Sea of Thives doesn’t remember signing in to Xbox | SoT не запоминает вход в аккаунт
in XBoX Accessibility
Sea of Thives doesn’t remember signing in to Xbox | SoT не запоминает вход в аккаунт: After I once let a friend play from my PC on his account, the game does not remember permanent subsequent logins through my account.
And every time I have to enter it again, every time I enter the… -
Не скачивается обновление для игры fallout76 на PC Пишет ошибка . Пробовал перезагружать…
in XBoX Games and Apps
Не скачивается обновление для игры fallout76 на PC Пишет ошибка . Пробовал перезагружать…: Не скачивается обновление для игры fallout76 на PC Пишет ошибка . Пробовал перезагружать компьютер,4b62562e-f52d-49a1-8d51-1bfc77abacf0
-
Не входит в учетную запись Microsoft для Minecraft на Playstation4[Translation-Not included…
in XBoX Games and Apps
Не входит в учетную запись Microsoft для Minecraft на Playstation4[Translation-Not included…: Добрый день.Не могу войти в учетную запись Microsoft в Minecraft на Playstantion 4, хотя недавно у меня получалось и все работало. Теперь пишет — ошибка входа в учетную запись Microsoft. в…
I’ve experienced the frustration of Xbox Live sign-in issues on Minecraft Bedrock, and I know how discouraging it can be to miss out on the fun. Below, you’ll find practical solutions and insights to help you overcome these problems quickly and safely.
TOC
Xbox Live Sign-In Issues for Minecraft Bedrock: An Overview
If you’ve been unable to sign in to Xbox Live from Minecraft Bedrock, you are not alone. This problem can manifest in various ways—ranging from error messages with no specific code to complete inability to access the Minecraft Marketplace. Whether you see a spinning sign-in prompt that never resolves or you simply find yourself logged out upon launching the game, there are a few common culprits.
By learning what triggers these sign-in failures, you can systematically work through each potential cause. Most of the time, the solution involves synchronizing system settings, updating Windows, or repairing certain components tied to your Microsoft account and gaming services.
What Causes Sign-In Errors in Minecraft Bedrock?
Below is a table summarizing some of the primary causes of Xbox Live sign-in issues on Minecraft Bedrock:
Cause | Description |
---|---|
Incorrect Date & Time Settings | If your system’s clock is significantly off, Xbox Live authentication can fail. |
Outdated Windows or Microsoft Store | Missing updates can lead to version mismatches and prevent proper sign-in. |
Corrupted Microsoft Store Cache | A damaged cache may block communication with Microsoft servers. |
Broken Gaming Services or Xbox App | The Xbox ecosystem relies on several services that must be working correctly for sign-in to succeed. |
Network Configuration Conflicts | Improper DNS, proxy, or firewall settings may block the authentication process. |
Misaligned Regional Settings | If your locale or region is incorrect, sign-in or purchase validation might fail. |
Understanding these factors can help narrow down what’s causing sign-in headaches. Below, we’ll explore a step-by-step plan to resolve these glitches.
Six Key Steps to Fix Xbox Live Sign-In Problems
1. Check Your System Time Settings
If your device clock or time zone is incorrect, Microsoft’s authentication servers may refuse your sign-in request. This is often one of the simplest but most overlooked issues.
Detailed Steps for System Time Settings
- Use Automatic Settings
- Open the Windows “Settings” app (press Windows Key + I).
- Navigate to Time & Language > Date & time.
- Ensure Set time automatically is toggled on. If possible, enable Set time zone automatically.
- Manually Adjust If Automatic Fails
- If the toggle for time zone does not stay on or defaults incorrectly, set it manually.
- Choose your correct time zone from the drop-down list. Confirm the displayed date and time.
- Check System Region
- Go to Region within the same settings menu.
- Ensure your Country or Region is correctly set.
If you’ve struggled with toggling Set Time Zone Automatically, know that manually setting your time zone often works just as well.
2. Keep Windows Updated
Microsoft frequently releases updates that address compatibility and security issues. Running an outdated Windows version can trigger all sorts of authentication troubles, especially in games like Minecraft Bedrock that rely on the latest gaming services.
Detailed Steps for Windows Updates
- Open Windows Update
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates.
- Install Pending Updates
- If updates are available, let Windows download and install them.
- Restart your PC if prompted.
- Double-Check for Optional Updates
- Sometimes driver and optional updates can also fix gaming-related issues.
- Within Windows Update, look for Optional updates and install any that might relate to hardware or gaming.
Keeping your system current ensures your Minecraft Bedrock client can communicate with Microsoft services without any version mismatch problems.
3. Reset the Microsoft Store
A corrupt Microsoft Store cache can block sign-in attempts or prevent apps from updating correctly. Fortunately, resetting it is quick and easy.
How to Reset the Store
- Use the Run Dialog
- Press Windows Key + R to open the Run dialog.
- Type WSReset.exe and press Enter.
- Wait for the Process to Complete
- A blank Command Prompt window may appear while the Store cache is clearing.
- The Microsoft Store will open once the reset completes.
After the reset, re-launch Minecraft Bedrock and try signing in again. This step can often unclog any sign-in bottlenecks.
4. Update Apps via Microsoft Store
Along with keeping Windows current, you need to ensure all gaming-related apps and Microsoft services are up to date. This includes the Xbox app, Gaming Services, and Minecraft itself.
How to Update Apps
- Open Microsoft Store
- Select Library from the left panel.
- Check for Updates
- Click Get updates to install all available updates.
- Verify Individual Apps
- Look for the Xbox app, Minecraft, and any other Microsoft gaming services. Make sure each is updated to the latest version.
Sometimes an outdated Gaming Services package can cause sign-in loops or missing features in the Xbox integration on Windows.
5. Use the Gaming Services Repair Tool
Microsoft provides a specialized repair tool to fix broken or outdated components related to their gaming ecosystem. This tool specifically targets issues that stop you from launching or signing into games.
How to Use the Gaming Services Repair Tool
- Download the Repair Tool
- Visit https://aka.ms/GamingRepairTool to acquire the official tool.
- Run as Administrator
- Right-click the downloaded file and choose Run as Administrator.
- Follow the on-screen prompts to repair or update the necessary components.
- Restart Your PC
- After the repair tool completes, reboot your system to ensure changes take effect.
This step is particularly valuable if you continue to experience random sign-in errors that don’t resolve after typical updates or resets.
6. Reset Network Settings
Network configuration issues, such as DNS misconfigurations or firewall blocks, can interfere with Xbox Live sign-ins. A network reset removes stored network adapters and settings, allowing Windows to configure these elements from scratch.
Steps for Network Reset
- Open Network & Internet Settings
- Navigate to Settings > Network & Internet.
- Advanced Network Settings
- Scroll down to find Advanced network settings.
- Network Reset
- Click Network reset > Reset now.
- Restart
- Your PC will reboot to finalize the reset. You may need to re-enter Wi-Fi passwords afterward.
Outcome: Returning to the Game
Many players have confirmed that following these steps—particularly ensuring Windows is fully updated—has successfully restored their Xbox Live sign-in for Minecraft Bedrock. Even if you can’t fully automate your time zone, doing it manually does not typically impede successful sign-in.
Additional Tips for a Smooth Gaming Experience
Beyond the six main solutions, here are more recommendations for avoiding future sign-in mishaps:
- Use the Same Microsoft Account
- Make sure you are signed in with the same Microsoft account on the Xbox app, the Microsoft Store, and Minecraft Bedrock. Mixing accounts can lead to authentication confusion.
- Check Regional Settings and Locale
- If you regularly travel or live in a region different from your Microsoft account’s designated location, confirm that your region settings and store region match your actual location.
- Reinstall the Xbox App or Minecraft
- If problems persist after following all steps, consider uninstalling and reinstalling both the Xbox app and Minecraft Bedrock.
- Contact Xbox Support
- In rare cases, an issue with your account may require advanced support. If you’ve exhausted all troubleshooting steps, visit Xbox Support to start a support request.
- Whitelist Xbox Services in Firewall
- If you use custom firewall software or advanced security setups, ensure that Xbox Live services and Minecraft are whitelisted. Malicious or suspicious connections might inadvertently be flagged by certain security tools.
- Enable Two-Factor Authentication (2FA)
- Strengthening your Microsoft account security with 2FA can sometimes speed up or smooth out the sign-in process by ensuring your account integrity is recognized.
Ensuring Your System Is Always Ready
Staying ahead of potential sign-in troubles requires a proactive approach. Here’s a concise checklist to keep your Windows machine in top shape for gaming:
Action | Frequency |
---|---|
Windows Updates | At least weekly |
Microsoft Store App Updates | Weekly or daily check |
Xbox App & Game Updates | Check each time you launch |
Network Hardware Reboot | Monthly or when experiencing lag |
Gaming Services Repair Tool | As needed if sign-in fails repeatedly |
Full Malware Scan | Monthly |
With these basic maintenance tasks, you can prevent most problems before they arise.
Conclusion
Xbox Live sign-in issues on Minecraft Bedrock can feel frustrating, especially when you’re eager to join friends in the blocky world of adventure. By verifying your system time, keeping Windows and apps updated, clearing the Microsoft Store cache, repairing crucial gaming services, and resetting your network if necessary, you’ll likely get back to building and exploring in no time.
When more advanced measures become necessary—like manually whitelisting game connections, reinstalling software, or contacting Xbox Support—don’t hesitate to do so. The ultimate goal is to restore stability, ensuring you can fully enjoy Minecraft Bedrock without interruptions.
Embrace these troubleshooting steps, keep your environment updated, and you’ll be better prepared for any sign-in hurdles in the future. Happy crafting and adventuring!
Readers help support Windows Report. We may get a commission if you buy through our links.
Read our disclosure page to find out how can you help Windows Report sustain the editorial team. Read more
Major Minecraft updates are mostly well-balanced with both improvements and bug fixes for all available platforms. However, it seems that one of the latest Minecraft updates blocked the Xbox Live connection. Namely, regardless of platform, you’re running Minecraft on, there’s a chance that you won’t be able to sign on Xbox Live.
For that purpose, we enlisted a few solutions that should help you overcome this issue. So, if you’re stuck on the sign-in screen, make sure to check the steps below.
How to resolve Xbox Live connection issues after the Minecraft update
1: Close the game and restart your PC/console
Even though this issues commonly emerge after an update, there’s a chance that the update at hand isn’t the culprit for the inability to connect to Xbox Live servers. So, before you start throwing sticks and stones at Microsoft, make sure that your Xbox Live account is valid. Sometimes the slightest thing is causing the stall. Also, don’t forget that certain features are available only to paid Xbox Live version, called Xbox Live Gold.
- READ ALSO: Xbox Live Creators Program adds keyboard and mouse support on Xbox One
Furthermore, we advise you to restart your console or PC and try again. It might resolve some issues, and resolve the halt you’re experiencing with Minecraft.
2: Update/restore the game
Updates are too often the double-blade swords. They bring to the game a lot of improvements, new content, and features, but there’s always (always!) a bug or two. Luckily, more times than not, you can expect a patch that addresses the main issues. So, we advise you to update your Minecraft version and move from there.
If you’re not sure how to update Minecraft, follow the steps below:
- Start the Minecraft Launcher.
- Click Options.
- Select ”Force update!” and wait for the procedure to end.
This will keep your saves but relieve you of mods in the process.
On the contrary, if you’re unable to run the current, updated version, you can restore the previous version and resolve the problem in that manner. Just replace the current ”minecraft.jar” file with the one from the previous version.
3: Don’t use a single account on multiple devices
Some users reported that the issues started when they tried to use a single Xbox Live account on multiple devices. We’re all well aware that this is a standard option and it should work without issues whatsoever. However, never underestimate Microsoft’s ability to implement revolutionary changes (Better together update) in an unpolished manner.
- READ ALSO: Can’t chat in Minecraft? Here’s how you can fix this issue
So, until they finally deal with the issues at hand, you won’t be able to run Minecraft in the cross-platform mode with only one Xbox Live account. This includes all platforms, console, PC, and handheld devices.
Also, try to change your current region. Switching between the regions helped some users resolve this issue and they were able to connect to Xbox Live in a seamless manner.
4: Check the connection and the server status
Now, what are the chances for your connectivity to cause this issue immediately after the update? Not large, but it’s, either way, something you should check out. Here are some steps you should take in order to confirm that the connection isn’t causing Xbox Live errors.
-
- Use wired connection.
- Restart PC/console and router/modem.
- Run the Speed Test (Xbox)
- Navigate to Settings > Network > Detailed Network Statistics.
- Wait for the assessment procedure to end.
- If you meet the requirements, everything should be fine. On the other hand, if you haven’t met the requirements — continue with the steps below.
- Update console’s firmware.
- Update router’s firmware.
- Check the NAT. Make sure that the OPEN NAT type is enabled.
- Forward ports.
- Check the Server status, here.
- Use wired connection.
5: Make sure that you have a cross-platform supporting version
Another commonly overlooked fact regarding the game versions is the difference between Minecraft: Xbox One Edition and just a unified Minecraft, called simply Minecraft. Furthermore, PCs have an alternative version called Minecraft: Java Edition. So, make sure to run the cross-platform supported Minecraft version while trying to log in.
- READ ALSO: Here’s how to stay safe on Minecraft
Basically, only one Minecraft version lets you play in the cross-platform model. If you try it with others, you won’t be able to connect to Xbox Live, regardless what you try.
6: Reinstall the game
Finally, our last resort is the reinstallation. Of course, you can always send a ticket report to Xbox Live support team and ask for the resolution. However, it won’t cost you anything except the time to try and reinstall the game. Nonetheless, don’t forget to backup your save files before you move to reinstallation. Follow the instructions below to reinstall the Minecraft:
Windows 10
- In the Windows Search bar, enter %AppData% and press Enter.
- In the Application Data folder, open the Minecraft folder and move the ”saves” folder to an alternative location.
- Get back and delete Minecraft folder.
- Run Minecraft.exe and wait for the downloading process to end.
- Before running the game, return to the Application Data folder and copy-paste the ”saves” folder you preserved.
Xbox One
- Navigate to My apps & games.
- Choose Games.
- Select Minecraft from the list and press the Menu button.
- Choose Manage Game and then Manage All.
- Select Uninstall All and then Uninstall.
- Navigate to My apps & games and open the ”Ready to install” section.
- Highlight Minecraft and select Install.
That should wrap it up. In case you have any questions, suggestions, or alternative solutions, don’t forget to tell us in the comments section below.
RELATED STORIES YOU SHOULD CHECK OUT:
- Xbox Live Networking Service missing? Here are 9 ways to fix it
- Here’s how to fix slow performance on Xbox Live
Aleksandar Ognjanovic
Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.
Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.
In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.