Не работает камера на ноутбуке windows 11 asus

Если ваша камера перестает работать, она может нарушить видеозвонки, онлайн-собрания и другие действия, которые зависят от камеры. К распространенным причинам относятся отсутствие драйверов после недавнего обновления, антивирусная программа, блокирующая камеру, ограничивающие параметры конфиденциальности или проблемы с приложением, которое вы пытаетесь использовать. В этой статье содержится пошаговое руководство по устранению неполадок и эффективному устранению проблем с камерой.

Webcam is one of the most used tools on the computer nowadays and any disturbance in this is intolerable. But this is really frustrating to get an error like Windows 11 Camera not working on a device. This webcam issue occurs in the laptop of every brand whether it is Lenovo, Asus, HP, Dell, HP, or other. After upgrading the Operating System to Windows 11, the issue has become widespread. Although Windows 11 recognizes and configures most cameras in the machine automatically, we cannot hope there will be no trouble at any instance. If you are here looking for a solution to this trouble, there is always a way out.

Windows 11 Camera not working can happen for so many reasons varies from one device to another. For some people, Windows oftentimes fails to detect the built-in camera and throws this error on display. But the most common reason to cause this is, there must be some driver issues, likely it can be outdated. Some other reasons like recent system updates, privacy settings restricting permission to access, hardware issues can also cause this trouble. However, we can fix the error easily using some common workarounds. We are here to discuss them and make the camera app working.

Windows 11 Camera not working

Here is how to How to Fix Windows 11 Camera not working –

1] Ensure Windows detected Camera app properly

Windows 11 usually detects the peripherals like camera app automatically. Nevertheless the detecting accuracy of the Operating System, we may have errors too. The reason, the system may fail to recognize the webcam app due to any sudden change.

To resolve this error, make sure the Operating System has detected the webcam of the device properly. For that, follow the below instructions –

1. Press  – Winkey and R.
2. In the Run dialog box, type in – “devmgmt.msc”
3. Press Enter key to open up Device Manager.
4. In the app, reach to Camera device and expand this branch.
5. If the camera is not showing in Device manager, look for any of the Imaging devices, Sound, video, and game controllers branches.
6. If Windows 11 has detected your webcam, it will appear in the list under any of these devices.
7. In case the built-in Camera is not listed under any of the devices, click – Action from the top bar.
8. Select  – Scan for hardware changes.
9. The camera should appear this time in the list.

If Windows 11 fails to detect the webcam of your computer even after completing the above procedure, disconnect it right away. Restart the OS and check once more time. If this is connected via USB cable, try interchanging the ports to ensure USB port is okay. Furthermore, you can also try connecting the camera directly if you are using a USB hub.

In case of repeated failure, try checking the webcam with other devices to check it is working fine. If not, you might need to replace the camera and or renew it immediately.

2] Check and adjust the Camera app privacy Settings

With respect to enhancing the productivity of Windows 11, the OS oftentimes limit the use of default camera for applications like Microsoft Teams, Zoom, and Skype. This may also happen when you have selected and enabled the privacy-sensitive option while setting up the machine. In both cases, you will get the Windows 11 Camera not working error message while trying to use those apps.

If the same happens to you, there is a simple solution to settle down the camera error only by reversing the Privacy Settings. In order to allow the applications to access the default camera, follow the below steps –

1. Hit – Winkey+I.
2. From the Settings app, click – Privacy & Security.
3. In the right pane go down to App permissions section and click Camera.
4. Turn on Camera access (Anyone using this device can choose if their apps have camera access when this is on).
5. And also turn on Let apps access your camera.

1. From the “Choose which Microsoft Store apps can access your camera” area, Turn on the switch alongside the apps for which you want to allow the camera. For example – Camera, Skype, Zoom, Microsoft Team, etc.
2. Restart the Windows 11 PC and check if the error appears while accessing those programs.

In case the same happens, you have to allow access to the webcam for the desktop apps as previous settings were only for the Store Applications. For that,

1. Come down at the bottom of the previous Settings page.
2. Turn On the slider from the Allow desktop apps to access your camera.
3. Now, Restart the OS and try checking for the error again.

3] Update the Webcam driver to the latest firmware

Most of the hardware accessories give trouble due to driver incompatibilities. Drivers are manufactured to ensure and maintain interaction and communication well between software and external hardware devices. If you are getting Windows 11 Camera not working, the first thing that comes to mind is driver outdated.

Windows 11 has easier ways to update any driver thereby settling down the compatibility issues right away. Here are the guidelines to update your webcam driver –

1. Right-click on the – Start.
2. Select – Device Manager.
3. From the app homepage, look for Camera device.
4. Click it to expand the branches.

Note – if you are unable to find the Camera, locate Sound, video, moreover game controllers and double click to expand the ‘Imaging’ section.

1. Right-click the – Camera driver.
2. Select – Update driver.

1. Click on – Search automatically for drivers.
2. System will start looking for compatible drivers from here on, ensure the device has stable internet connectivity.
3. Follow the on-screen guidelines until the updating ends.
4. Restart the Windows 11.

4] Re-install or roll back problematic Webcam driver

Driver compatibility issues don’t disappear sometimes by simply uploading them. In some cases, Windows 11 Camera not working can keep coming on after upgrading to the new rollout of the Operating System. Nevertheless, all the drivers are updated, you can have such issues in the system. The reason is, driver manufacturers or vendors like Microsoft releases buggy updates quite often. Installing them in the system will cause additional problems rather than resolving an existing issue.

However, Device Manager in Windows 11 provides an option to Roll back a driver to its default update. This way, you can negotiate a buggy update and resolve the error. In case that fails, the best idea is to uninstall the problematic driver and reinstall the same from vendor’s official site. To complete these tasks for reinstall camera driver Windows 11, follow the below instructions –

1. Press – Win+X.
2. Click – Device Manager.
3. Access – Camera.
4. Expand the branches.
5. Right click the default camera listed.
6. Select – Properties.
7. Enter – Driver tab.
8. Click – Roll Back Driver.

1. Follow the on-screen guidelines to complete the task.
2. For uninstalling a problematic driver, click – Uninstall Device.
3. Once the process ends up after following the stepwise guidelines from display, Restart the Windows 11.
4. Download and Install the latest & compatible camera driver from trusted site.
5. Check if the error is resolved by now.

5] Install the Camera driver in compatibility mode

At times it may happen that, the Windows 11 Camera not working error persists even after reinstalling the camera driver in usual method. In that case, installing this driver in compatibility mode found to deal with the error effectively.

To carry out this workaround, follow the below guidelines –

1. Download the latest camera driver from its maker’s website.
2. Right-click the Setup file of the downloaded driver.
3. Select – Properties.
4. Enter into Compatibility tab.
5. Check the box that reads – Run this program in Compatibility mode.
6. Select the Operating System from the drop-down list.
7. Once the driver is installed, check the functionality.
8. Restart the computer and check for the error once more time.

6] Remove problematic System updates

Microsoft often releases some rollout containing small bugs in them. These update patches sometimes are incompatible to run peripherals properly. If you are encountering the Windows 11 Camera not working error after installing a new patch in the OS, uninstall the update straightway.

Uninstalling a problematic update does not only resolve the evolved issue like camera not working, it will also save the device from greater damage. Here is how you can remove a troublesome update file from the system –

1. Open – Settings (Win+I).
2. Select Windows Update from the left pane.
3. On the right side, click – Update history.
4. Click – Uninstall updates link.
5. On the new window, look for the recently installed patch.
6. Right click the same and select – Uninstall.

1. Click – Yes when prompt.
2. Restart the computer once the uninstalling ends successfully.

Check for the error in the system, Hope it will resolve now. Don’t be afraid to uninstall a problematic update from the system anytime. Windows 11 has this amazing utility to turn back the old state of OS without making sleek changes to the device.

7] Reset Camera Application

In some devices, Windows 11 Camera not working error appears even after having everything alright. Since the exact reason is unknown, you can try Resetting the Camera app.

In most cases, this simple workaround has become completely effective to deal with the error. Here are the instructions to follow for Resetting Camera app –

1. Press the – Windows key.
2. Type – Apps and features.
3. Scroll down to reach Camera
4. Click on the 3 dots menu and select – Advanced options.
5. In the next page, scroll down to reach Reset area.
6. Click – “Reset”.
7. From the popup dialog box, again click – Reset.
8. Restart the Computer after completing this method.
9. Check if the error is gone by now.

8] Readjust the Privacy Settings from Third party anti-virus suits

Oftentimes it so happens, third party anti-malware suits override permission of few applications. This is because of some security reasons of course. At times, the third party anti-virus program can also impose the restriction on the usage of webcam for certain applications. While trying to use the camera for that specific application, you will encounter Windows 11 Camera not working error on display.

If this happens to your case, open the anti-virus suit and check in the permission section if there is any. You can also change the setting to default if no such thing is available. Not to mention, Windows 11 doesn’t need a third-party anti-malware program in it. Windows Security is the most popular app to deal with all virus components with its robust contraction and strong security layer. If you feel it unnecessary to have such programs, uninstall it using the below instructions –

1. Open Run dialog (Win+R).
2. Type – appwiz.cpl.
3. Click – Ok.
4. From the Program and Features window, look for the culprit application.
5. Right click it and select – Uninstall.
6. Click Uninstall once more time when a prompt is out.
7. Restart the Windows after completing all steps from on-screen guidelines.

Hopefully, the error will not appear in the next session.

9] Run the Hardware and Device Troubleshooter

Webcam in a laptop or a desktop computer is a hardware device and they can anytime end up giving trouble. With respect to this probability, Windows 11 has Hardware and Devices Troubleshooter in the Operating System. This utility is a method of identifying and diagnosing operational or technical issues related to a hardware accessory. By running the tool, any physical or logical error can be settled down easily.

Windows 11 Camera not working error can also be triggered when the webcam runs into trouble. We will try running the Hardware and Devices Troubleshooter to negotiate this issue within the system. Here are the steps to run the tool –

1. Press – Win+R.
2. Type the below command –

msdt.exe -id DeviceDiagnostic

1. Hit the – Enter.
2. Click Next when the Hardware and Devices Troubleshooter prompts.
3. When you see a list of devices having issues by the utility, select – Camera.
4. Click the – Next.
5. After the utility traces out some problems, click – Apply this fix.
6. Select – Next once more.
7. Restart the Windows once troubleshooting ends successfully.

Check for the error now, hopefully, it will not come to display anymore.

Methods list:
1] Ensure Windows detected Camera app properly
2] Check and adjust the Camera app privacy Settings
3] Update the Webcam driver to latest firmware
4] Re-install or roll back problematic Webcam driver
5] Install the Camera driver in compatibility mode
6] Remove problematic System updates
7] Reset Camera Application
8] Readjust the Privacy Settings from third-party anti-virus suits
9] Run the Hardware and Device Troubleshooter

That’s all!!

When you discover that the camera stopped working after Windows 11 24H2 update, what are you gonna do? If you are helpless, this MiniTool post is a lifeline for you. It introduces why it stopped working and how to get it back to work.

Camera Stopped Working After Windows 11 24H2 Update

It’s confirmed that it happened because of the new rollout for 24H2, but since then, in our company, the camera stopped working for random people, and we have tried the steps below to troubleshoot, but it’s not working. Please recommend if there is any solution.answers.microsoft.com

Some users reported that their camera stopped working after Windows 11 24H2 update, which may be due to the following reasons:

• Driver compatibility issues: The camera driver of some devices may be incompatible with Windows 11 24H2, causing the camera not working on Windows 11.
• Privacy settings changes: After the update, Windows may adjust the privacy permissions of the camera, causing applications to be unable to access the camera.
• System security function impact: Some security features (such as memory integrity checks) may prevent the camera driver from running properly, causing the camera to be unusable.
• Application conflicts: Some applications running in the background may occupy camera resources, preventing other applications from using the camera.
• BIOS setting issues: Some devices may need to re-enable the camera function in the BIOS.

Method 1: Run the Camera Troubleshooter

When the camera gets something wrong, you can try running the troubleshooter first. The camera troubleshooter can detect and diagnose some existing and potential issues for your camera. Here are some steps.

Step 1: Right-click the Windows icon on the desktop and choose Settings.

Step 2: In the System tab, scroll down the list to find Troubleshoot.

Step 3: Click it and choose Other troubleshooters.

Step 4: Find and click the Camera option, and then click the Run button.

Wait for the detection process to complete. It will automatically fix the issues.

Method 2: Reset Your Camera

If the troubleshooter cannot find any problems, you can also reset your camera. This practice is capable of restoring this utility to the original state, which is beneficial for cleaning the faults. Here is how you can do it.

Step 1: Press the Win + I keys to open the Settings app.

Step 2: Click Apps, and then find Camera from the right pane.

Step 3: Click it and choose Advanced options.

Step 4: Scroll down the list until you find the Reset section.

Step 5: Click the Reset button. In the pop-up prompt, click on Reset to confirm the change.

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Method 3: Update the Camera Driver

Driver compatibility issues, such as an outdated driver, can lead to this problem. In this case, you need to update the camera driver. The operations are as follows.

Step 1: Right-click the Start button and choose Device Manager.

Step 2: Click the small arrow in front of Cameras to expand it.

Step 3: Right-click Integrated Webcam and choose Properties.

Step 4: Switch to the Driver tab and click Update Driver.

Step 5: In the new window, click Browse my computer for drivers.

Step 6: Click Let me pick from a list of available drivers on my computer.

Step 7: Click the device driver you want to install for this hardware and click Next.

Wait for the installation process to complete.

Method 4: Turn on the Camera Access

If camera access is not enabled, the app will not be able to obtain images or videos, causing this problem. Enabling camera access allows apps (such as Zoom, Microsoft Teams, Skype, etc.) to use your camera to make video calls, record videos, or take photos.

Step 1: Open the Settings app and choose Privacy & security.

Step 2: In the right pane, scroll down the list to choose the Camera option.

Step 3: Turn on the Camera access button and the Let apps access your camera button.

Step 4:  Finally, turn on the Let desktop apps access your camera button.

See Also: How to Use Canon Camera as Webcam? Here’re 2 Simple Ways

Method 5: Uninstall the Device

If none of the above methods are working, you should uninstall the camera device. This operation will install a new device on your computer, which may fix the problem.

Step 1: Type Device Manager in the Windows search box and press Enter.

Step 2: Expand Cameras and right-click Integrated Webcam to choose Properties.

Step 3: Go to the Driver tab and click Uninstall Device.

Step 4: In the pop-up prompt, click Uninstall to start this process.

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Final words

With these methods, you don’t have to worry about the camera not working after updating Windows 11 to version 24H2. I hope your camera can serve you efficiently.

Quick Tips

• Ensure your apps are allowed to access the camera in Windows.
• If you use an external webcam, ensure it’s connected properly to your computer or laptop.
• Consider updating or reinstalling the camera drivers on your PC if the issue remains.

Try Basic Fixes

• Test your webcam online: It’s a good idea to test the webcam by visiting a website like Webcam Test. This should help you determine whether the camera problem is specific to the app or program you’re using.
• Disable the antivirus program: Some antivirus software includes a privacy setting that prevents apps from accessing the camera on Windows. To check for this possibility, disable your antivirus temporarily.
• Install Windows updates: Issues with your webcam can also occur if you run an outdated or buggy Windows build. Check and install any pending Windows updates and see if that helps.

Fix 1: Run the Camera Troubleshooter

Windows offers a range of troubleshooters for diagnosing and fixing system-related issues. In this case, running the camera troubleshooter can help.

Step 1: Press Windows Key + S to open the search menu, type troubleshoot settings, and press Enter.

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Step 2: Go to Other troubleshooters.

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Step 3: Click the Run button next to the Camera and follow the on-screen instructions to run the tool.

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Fix 2: Check the Camera Connection

If you use an external webcam, ensure that it is connected properly. You can also switch to a different USB port to ensure the issue is not related to a malfunctioning port. Additionally, if your PC or external webcam has a physical on/off switch, verify it is in the correct position.

If reconnecting the camera does not help, try scanning your computer for hardware changes. To do so, use these steps:

Step 1: Press the Windows key + S to open the search menu. Type device manager in the box and press Enter.

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Step 2: Click the Scan for hardware changes icon at the top.

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Fix 3: Allow Apps to Access Camera

Another thing you should do is review app permissions on Windows and ensure that the app you use is allowed to access the camera. Here’s how to go about it.

Step 1: Press the Windows key + I to launch the Settings app and head to Privacy & security > Camera. 

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Step 2: Enable the toggle next to Camera access. 

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Step 3: Ensure that the app you’re trying to use has camera access.

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Fix 4: Re-Enable the Camera From the Device Manager

Disabling and re-enabling the camera driver can also help resolve any temporary issues preventing Windows from accessing the webcam. Here’s how to do it.

Step 1: Open Device Manager using the search menu.

Step 2: Expand Cameras, right-click on your webcam, and select Disable device.

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Step 3: Right-click on the webcam again and choose Enable device.

Fix 5: Update or Reinstall Camera Drivers

Since Windows relies on drivers on your PC to detect and work with the camera, this problem can also occur if those drivers are outdated or incompatible. To resolve this, you can try updating the driver to see if that resolves the issue.

Step 1: Open Device Manager using the search menu.

Step 2: Expand Cameras, right-click on your webcam, and select the Update driver option. Then, follow the on-screen prompts to finish updating the driver.

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If the problem persists, the drivers may be corrupted. So, uninstall the drivers via Device Manager and restart your PC. Windows should install the missing drivers automatically when booting.