Не открывается приложение почта windows 10

Как Вам уже наверняка известно, последние кумулятивные обновления операционной системы Windows 10 не только не внесли каких-либо заметных улучшений в работу системы, но и «сломали» такие приложения, как «Почта», «Календарь» и «Люди». Поскольку сама Майкрософт по этому поводу хранит гробовое молчание, пользователи сами ищут пути решения данной проблемы. Вашему вниманию предлагаются два варианта.

Способ первый:

1. Нажмите CTRL + Shift + ESC, чтобы открыть диспетчер задач.
2. Нажмите Файл > Запуск новой задачи. 
3. Убедитесь, что у вас есть флажок «Создать эту задачу с административными привилегиями».
4. Введите команду CMD и нажмите «Enter».
5. В командной строке введите следующие команды:
   Dism /Online /Cleanup-Image /RestoreHealth

Если команды выше завершились и не привели к решению, выполните следующие команды:

1. В командной строке введите команду PowerShell и нажмите «Enter»
2. Затем вставьте команду Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register «$($_.InstallLocation)\AppXManifest.xml»} и нажмите «Enter»

The Windows 10 Mail app is a convenient tool for managing email from various accounts in one place. However, like any application, it may encounter issues that prevent it from working as expected. If you are facing problems with the Mail app — whether it’s not opening, crashing, or failing to sync emails — you are not alone. Fortunately, there are numerous tested solutions to address these problems effectively.

In this article, we will explore several methods to help you troubleshoot and fix the Windows 10 Mail app. These solutions cater to a wide variety of issues users might encounter, allowing you to restore functionality to the Mail app quickly.

1. Basic Troubleshooting

Restart the Mail App

Before diving into complex solutions, it’s always a good first step to restart the Mail app. Sometimes, simply closing and reopening the app can resolve minor glitches.

Restart Your Computer

If restarting the application does not work, the next step would be to restart your computer. This clears temporary files and resets any processes that might interfere with the Mail app.

2. Check for Windows Updates

Keeping your system up-to-date is crucial for optimal performance and security. Windows 10 routinely pushes updates that can contain fixes for known issues, including those affecting the Mail app.

How to Check for Updates

1. Open the Settings app by pressing Windows + I.
2. Select Update & Security.
3. Click on Windows Update.
4. Press the Check for updates button.

If updates are available, install them, and then restart your computer.

3. Reset the Mail App

Resetting the Mail app can clear corrupt files and settings, returning it to its default state while keeping your accounts intact.

Steps to Reset the Mail App

1. Open the Settings app.
2. Click on Apps.
3. Scroll down to find the Mail and Calendar app and click on it.
4. Select Advanced options.
5. Scroll down and click on the Reset button.

Note:

This action will not delete your email accounts or messages, but it may remove the app’s user settings.

4. Repair the Mail App

If resetting the Mail app doesn’t resolve the issue, you can attempt to repair it. This process is straightforward and can often fix minor faults without losing any data.

Steps to Repair the Mail App

1. Open the Settings app.
2. Go to Apps again.
3. Locate Mail and Calendar, click on it, and select Advanced options.
4. Look for the Repair button and click it.

This option can help fix any damaged files related to the Mail app.

5. Delete and Re-add Your Email Account

Problems with the Mail app could stem from an issue with your specific email account configuration. Removing and then re-adding the account can resolve this problem.

Steps to Remove and Re-add Your Email Account

1. Open the Mail app.
2. Click on the Settings gear icon at the bottom left corner.
3. Select Manage Accounts.
4. Click on the email account that is giving you trouble and choose Delete Account.
5. Confirm the deletion.
6. Now, to add the account back, go back to Manage Accounts and select Add account. Follow the prompts to set up your email account again.

6. Check Your Internet Connection

A stable internet connection is essential for the Mail app to sync emails properly. If your internet is slow or intermittent, it can cause various issues.

Steps to Check Your Internet Connection

• Ensure your computer is connected to the Internet by opening a web browser and visiting a website.
• Restart your router or modem if necessary.
• If using Wi-Fi, consider switching to a wired connection for stability.

7. Use the Windows Store Apps Troubleshooter

Windows provides a built-in troubleshooter specifically for apps installed from the Microsoft Store, including the Mail app. This tool can diagnose and resolve common issues automatically.

Steps to Use the Troubleshooter

1. Open the Settings app.
2. Select Update & Security.
3. Click on Troubleshoot on the left sidebar.
4. Select Additional troubleshooters.
5. Look for Windows Store Apps and click it, then press Run the troubleshooter.

Follow the prompts and apply any fixes it recommends.

8. Check Antivirus and Firewall Settings

Sometimes, security programs can block the Mail app from working correctly. You may need to configure your antivirus software or firewall settings to allow the Mail app full access.

How to Check

1. Open your antivirus application and look for settings related to firewall, exclusions, or permitted apps.
2. Ensure that the Mail app is allowed through any firewalls, and consider temporarily disabling your antivirus to test if the Mail app begins to function properly.

Caution:

Disabling antivirus software can leave your computer vulnerable to threats. Be sure to re-enable it after testing.

9. Update the Mail App

Just like your operating system, the Mail app itself receives updates that may resolve existing issues. Ensuring you have the latest version is essential.

Steps to Update the Mail App

1. Open the Microsoft Store.
2. Click on the More button (three dots) in the upper-right corner.
3. Select Downloads and updates.
4. Click the Get updates button to update all apps.

10. Re-register the Mail App

If previous troubleshooting steps have not yielded results, re-registering the Mail app through PowerShell can restore its functionality. This process resets the Mail app and resolves any corruption in the app.

Steps to Re-register the Mail App

1. Right-click on the Start button and select Windows PowerShell (Admin).

2. In the PowerShell window, copy and paste the following command:

   Get-AppxPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}

3. Press Enter and wait for the process to complete.

4. Restart your computer.

11. Check for Proxy Settings

Proxy settings can sometimes interfere with the Mail app, particularly for those connecting through a corporate network. Ensure that you are not configured to use a proxy server if you do not need one.

Steps to Check Proxy Settings

1. Open Settings and go to Network & Internet.
2. Click on Proxy in the left sidebar.
3. Make sure that Automatically detect settings is turned on and Use a proxy server is turned off unless explicitly required by your network.

12. Create a New User Profile

If all else fails, the problem might reside within your user profile itself. Creating a new user account can help determine if the issue is specific to your current profile.

Steps to Create a New User Account

1. Open Settings and go to Accounts.
2. Click on Family & other users.
3. Under Other users, select Add someone else to this PC.
4. Follow the prompts to create a new user account.
5. Sign in to the new account and check if the Mail app functions properly.

13. Perform a System Restore

If you notice that the Mail app stopped working after a specific event, like a recent update or software installation, performing a system restore to a previous point where everything was functioning well can solve the issue.

Steps to Perform a System Restore

1. Search for Create a restore point in the Start menu and select it.
2. Click the System Restore button.
3. Choose a restore point dated before the Mail app issues started and follow the prompts.

14. Contact Microsoft Support

If you have tried all of these solutions and still cannot get the Mail app working, it might be time to reach out for professional help. Microsoft Support can provide insights and guidance specific to your issue.

Conclusion

The Windows 10 Mail app is typically reliable, but like any software, it can experience hiccups. By following the tested solutions outlined above, you should be able to diagnose and fix the issue with the Mail app effectively. Whether it’s restarting the app, checking for updates, or more advanced troubleshooting methods like PowerShell re-registration or creating a new user account, there are numerous pathways to get your email functioning smoothly again.

Remember that technology can sometimes be unpredictable. Regular maintenance, such as keeping Windows and apps updated, along with periodic checks of your internet connection, can help mitigate future issues. If your Mail app continues to give you trouble, don’t hesitate to utilize support resources or explore alternative email client applications available for Windows.