Добрый день!
На сервере Windows Server 2012R2 стоит Випнет ЦСП 4.2 (2.36190)
Сервер раз в день сервер неожиданно перезагружается. Ошибка такая:
Критический системный процесс «C:\Windows\system32\lsass.exe» завершился ошибкой с кодом состояния c0000005. Необходимо перезагрузить компьютер. Имя сбойного приложения: lsass.exe, версия: 6.3.9600.17415, метка времени: 0x545042fe Имя сбойного модуля: schannel.dll, версия: 6.3.9600.18659, метка времени: 0x58e670f2 Код исключения: 0xc0000005 Смещение ошибки: 0x000000000000148d Идентификатор сбойного процесса: 0x22c Время запуска сбойного приложения: 0x01d3cb3bef28d0de Путь сбойного приложения: C:\Windows\system32\lsass.exe Путь сбойного модуля: C:\Windows\system32\schannel.dll Идентификатор отчета: 68f184a2-37ed-11e8-80f8-901b0ecbd415 Полное имя сбойного пакета: Код приложения, связанного со сбойным пакетом: Пакет безопасности Microsoft Unified Security Protocol Provider создал исключение. Данные содержатся в сведениях исключения.
Поискал информацию грешат на випнет. На данном форуме нашел совет:
Вначале ставим КриптоПро (4.x) потом ViPnet (4.x)
Если не так перенакатываем ViPNet CSP
Regsvr32 /u itcssp
Для windows 8.1 проверяем ключ реестра HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\OSConfig\Security Packages
Ни sspp ни cpssl быть не должно, должен быть schannel
Можно ли им воспользоваться? Потом что в реестре реально schannel нету…
может кто сталкивался, подскажите решение проблемы
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Василий0001 |
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Статус: Новичок Группы: Участники
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Система Windows 10 pro. Cryptopro 4 работала нормально, но без лицензии. Купили лицензию Cryptopro 5. Поставили Cryptopro 5.0.11635 KC1. В событиях следующие сообщения: Как решить эту проблему? Отредактировано пользователем 4 февраля 2020 г. 10:02:18(UTC) |
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basid |
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Статус: Активный участник Группы: Участники Сказал(а) «Спасибо»: 7 раз |
Вирусов нет? Точно-точно? |
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Максим Коллегин |
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Статус: Сотрудник Группы: Администраторы Откуда: КРИПТО-ПРО Сказал «Спасибо»: 37 раз |
Сможете собрать дамп lsass.exe? |
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Знания в базе знаний, поддержка в техподдержке |
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WWW |
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two_oceans |
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Статус: Эксперт Группы: Участники Откуда: Иркутская область Сказал(а) «Спасибо»: 110 раз |
Автор: basid Вирусов нет? Точно-точно? Интересная реакция, особенно если учесть, что закупки не первый раз крашат КриптоПро. В июле 2018 насколько помню такое уже было с массовым вылетом на 4.0 R2 — все сайты как сайты, но закупки крашат системный процесс. Теперь вот 5.0 R2, еще раз повторят и будет традиция c R2. Как будто специально госзакупки находят уязвимые места и их используют. Более того, в одной теме уже описали подобное для этого билда, но там помог откат до сертифицированной версии 5.0 R1. Отредактировано пользователем 5 февраля 2020 г. 9:33:16(UTC) |
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Guest (2) |
Быстрый переход
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The June 2020 update contained multiple bugs, prompting Microsoft to issue a warning against version 2004 and impose a compatibility hold on affected Windows 10/11 devices. The bulletin highlighted various errors, such as Bluetooth, printer, unexpected restarts, and DISM errors.
However, Windows 10/11 users have recently discovered another error that is related to the June 2020 update, which Microsoft also confirmed. According to reports, some users with machines running Windows 10 version 1809 and later are experiencing forced reboots, due to the lsass.exe process.
This error has left the affected users very frustrated because the reboot happens right after installing the update.
What is C:\WINDOWS\system32\lsass.exe Failed in Windows 10/11?
Windows 10/11 C:\WINDOWS\system32\lsass.exe failed is a critical error that involves the lsass.exe process or the Local Security Authority Subsystem Service (LSASS) file. According to Microsoft, this error is triggered by the installation of the Windows 10/11 Patch Tuesday updates, resulting in unexpected crashes. The bug affects devices running Windows 10 versions 1809 (KB4561608), 1903, 1909 (KB4560960), and version 2004 (KB4557957). The LSASS failure also affects the June 16 out-of-band update.
When users get this error, a message notification in the following format may appear:
- A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000008. The machine must now be restarted.
- A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code c0000354. The machine must now be restarted.
- A critical system process, C:\WINDOWS\system32\lsass.exe, failed with status code 80000003. The machine must now be restarted.
The status code might vary, but these errors all involve the LSASS file. The Local Security Authority Subsystem Service (LSASS) is in charge of enforcing security policies on Windows systems. It is also used by the Windows system to add new entries to the security log, handle user logins, initiate password changes, and create access tokens.
When the LSASS process fails, the user will automatically lose access to all of the accounts on the device, and an error message will be displayed. The computer will be forced to restart and you’ll see a warning prompt displayed on the desktop, saying that the computer will soon restart.
There is no known cause that triggers this bug when the update is being installed and Microsoft is still investigating the issue. Microsoft is still working on a fix for this box but there is no definite delivery timeline yet. However, the company is resuming the delivery of optional non-security update releases.
So, if you’re getting this error when you install the updates, there is nothing you can do but look for a workaround. Lucky for you, we’ve listed down the most effective methods to deal with the C:\WINDOWS\system32\lsass.exe failed in Windows 10/11. Check out the methods listed below.
How to Fix “A critical system process C:\WINDOWS\system32\lsass.exe failed” in Windows 10/11
When you encounter the “A critical system process C:\WINDOWS\system32\lsass.exe failed” in Windows 10/11, waiting for Microsoft to launch the fix is not a viable solution because we don’t know when it will be released. You won’t be able to use your computer effectively when this error appears, so you might as well give the methods below a try.
But before you do, here are some basic troubleshooting steps you need to clear:
- Restart your computer and try reinstalling the update. If it goes through, then the error might have been caused by a temporary glitch. If a simple restart won’t do, boot into Safe Mode instead.
- Disable your security software temporarily while installing. A hyperactive security program might interfere with installing the updates. If this doesn’t help, try disabling your firewall temporarily too.
- Make sure your internet connection is stable when downloading and installing the update to avoid file corruption. Use a wired connection if possible, to avoid disruptions.
If the above methods don’t work, then refer to our solutions listed below.
Fix #1: Uninstall the update.
The first step you need to try when you are getting the C:\WINDOWS\system32\lsass.exe failed in Windows 10/11 is to uninstall the problematic update from your computer. Then, you can choose to wait for a cumulative update before trying again, to make sure that you’re not being plagued by this error all the time. You need to block the Update from the Windows Update service as well, to prevent any of the installation files from being re-downloaded and re-installed on your computer.
To uninstall recently installed updates, follow the steps below:
- Click Start, then choose Settings.
- Click Update & Security.
- From the list in the middle of the screen, click on View update history.
- Click Uninstall updates in the top-left corner of the window.
A Control Panel window will open listing all the recently installed updates on that device. The entries will be filtered into groups and according to the date. The most recent update installed will be at the top of the list.
Scroll down to the Microsoft Windows menu, then highlight the update at the top of the list and with the most recent install date. Click Uninstall. When you’re asked to confirm the action, click Uninstall again. You might need to restart your computer for the changes to take effect.
Fix #2: Disable Fast Startup
The second option is to disable the Fast Startup feature on Windows 10/11. This feature is enabled by default and is designed to help your device boot up faster when you shut down your computer. Instead of completely shutting down, your computer simply enters a hibernation state to make it easier for you to pick up where you left.
To disable this feature, follow the steps below:
- Click Start and search for Control Panel from the search dialog.
- Open Control Panel and click on the Power Option.
- Click on Choose what the power buttons do.
- Choose Change settings that are currently unavailable.
- Uncheck Turn on fast startup.
- Close the window.
Computers with the Fast Startup option enabled often encounter issues when installing updates, so disabling it this time might help.
Summary
The June 2020 Update is a real headache for most Windows 10/11 users, that is why even Microsoft is discouraging those who are affected by the issues from downloading and installing this update. If you’re getting the C:\WINDOWS\system32\lsass.exe failed in Windows 10/11 and the above tricks won’t work, then you can only wait for Microsoft to release the patch in the coming weeks.
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0xc0000005 is a commonly seen error code on Windows PC. There are three types of situations where you can see this error code. They are:
1) Access violation error,
2) The application unable to start, and
3) Windows installation error.
If you are dealing with this error, you can check the methods below that can help you get rid of it.
1) Access violation error
One of the situations where you will see error code 0xc0000005 is when you get an Access violation error.
Access violation error occurs when the program you try to run is attempting to reach a location that is not assigned for it. This can result from various reasons. You can try the methods below to troubleshoot this error.
a) First, you should run your security software to scan out malicious programs. Viruses or malware on your computer (if any) can affect your system and cause the 0xc0000005 error. You should run a virus scan before going to any further troubleshooting.
b) You can also disable Data Execution Prevention (DEP) for the program that has the problem. DEP is a built-in feature on Windows for protecting your computer. But some programs are not compatible with this feature and opening it will cause 0xc0000005 error.
To disable it:
i. Log in your Windows as Administrator;
ii. Press Win + R and then enter “sysdm.cpl“;
iii. Click the Advanced tab. Click the Settings button.
iv. Click the Data Execution Prevention tab. Select Turn on DEP for all programs and services except those I select. Then click Add.
v. Open the problematic executable (.exe) files. Then click OK all the way out.
c) Sometimes the error appears due to corrupted Registry. You can restore your Registry or check all your Registry entries and remove any redundant one.
However, you should note that modifying registry is an advanced and complicated job. Any improper manipulation can bring unexpected consequences to your Registry and therefore to your computer. If you are a computer novice, you can find a computer expert to help you solve the problem. If you insist on doing it yourself. It is strongly recommended that you back up your Registry before you proceed.
d) In addition to all the causes above, an incompatible RAM (Random Access Memory, shown by images below, an essential part of the computer) can also result in Access violation error.
In this case, you should completely cut off the power of your computer, and then remove the RAM(s) from your computer or replace them with other RAMs.
(RAM is a hardware component inserted inside your computer. You need to disassemble your computer to remove or replace it. You can ask a specialist to do it for you, or consult your product manufacturer for assistance.)
2) The application unable to start
This 0xc0000005 error usually appears when you are attempting to run an application and it nevertheless crashes. It comes with a message saying “The application was unable to start correctly.“
To resolve this error, you can try the methods below.
a) It is also possible that the application unable to start error is caused by viruses or malware, You should run a full scan of your computer to identify the origin of your problem. Or in some cases the security software itself can cause the issue. You can try disabling it to see if the problem is removed.
b) Fixing faulty drivers is another effective option. In fact, faulty drivers can bring about not just this error but many other issues on your computer. To fix or update your drivers is often an option to fix your computer problems.
To deal with driver issues, it is recommended that you use Driver Easy. It can quickly detect outdated or problematic drivers and find the latest and most credible drivers for you. This can save you a lot of time and energy!
The free version of Driver Easy can help you find and download the drivers you need. But the Pro version can help you finish the whole update process for multiple drivers automatically with just TWO clicks.
To use Driver Easy to fix faulty drivers, you need to download and install it. Then open the program and click on Scan Now button. All the devices on your computer will be scanned and checked within a few seconds.
Click on Update button next to any device to download its driver. Or you can hit Update All button at the bottom to download and install all the drivers (this requires upgrading to Pro version).
In fact, Driver Easy Pro has also other advanced features like driver removal or restore. Plus upgrading to Pro version can get you its experienced technical support and 30-day money back guarantee.
c) The 0xc0000005 error can also come from improper registry modification. You can restore your registry to a backup. Or you can find the defective entry and repair it on your own if you are a professional. (Please remember you need to back up your Registry before doing any modification to prevent any unexpected damages.)
d) Perhaps you or the programs on your computer have recently made changes on your computer that are incompatible with your operating system. Or maybe you have installed the wrong application on your computer. These can bring about the 0xc0000005 error. You can undo the changes or uninstall the program and see if this fixes your problem.
If you are not sure what you have changed, you can run System Restore to restore your system (if you have previously created a system restore point).
i. Click the Start button in the bottom left corner of your screen. Then type “restore“.
ii. Open the System Restore wizard from the list of results.
The process is different depending on the operating system you use, and you will see from the following the different steps on Windows 7 and Windows 10/11.
On Windows 7, just click System Restore in the search result:
On Windows 10/11, click Create a restore point,
And then in the dialog popping up, click the System Restore button.
iii. In the System Restore wizard, follow the instructions to select a restore point and complete the restoration.
e) You may also get this error because your BCD (Boot Configuration Data) file is corrupted. You can try repairing it and see if you can fix this error.
NOTE: You need a Windows installation media for your system before you begin. And you may need to re-activate your Windows after you follow the steps below.
To repair BCD:
i. Put your Windows installation media into your computer. Then start your computer from the media. You will see a Windows Setup window on your screen.
ii. Open Command Prompt in your installation media:
If you are using Windows 7, click Next > Repair your computer > Next > Command Prompt.
If you are using Windows 8 or 10, click Next > Repair your computer > Troubleshoot > Command Prompt.
iii. In Command Prompt, type the following lines and press Enter on your keyboard after each (press the Y key followed by Enter after you enter the final line):
del d:\windows\system32\xntkrnl.exe del d:\windows\system32\xosload.exe del d:\windows\system32\drivers\oem-drv64.sys attrib c:\boot\bcd -h -r -s ren c:\boot\bcd bcd.old bootrec /rebuildbcd
iv. Close the Command Prompt window and restart your computer. Then check to see if you get rid of the error.
3) Windows installation error
The third type of 0xc0000005 error is an error you can get when you are installing your Windows. The error message tells you that Windows installation encountered an unexpected error. At this point you cannot continue your installation.
The reason of this error can be that the operating system you are installing is not compatible with the partition. You need to delete all partitions and create new ones (this will remove all your files and data on your hard drive).
It can also be that your RAM or hard drive is defective. In this case, you can test with other RAM or hard drive, or you can contact the hardware manufacturers for any further suggestion.