Windows 10 operating system is undoubtedly one of the best operating systems ever created by Microsoft. However, like all previous versions, it also has its own faults and errors. One of the most common issues that users experience is getting stuck on the Windows welcome screen while starting the device. This is really an annoying situation because you cannot start working on your devices until Windows operating system is properly loaded. You might have started pondering upon the factors causing this problem.
Reason Behind Windows 10 Stuck on Welcome Screen?
There are several factors causing this problem – faulty windows updates, hardware issues, virus, fast startup feature, etc. Sometimes it happens out of the blue. No matter what factors are behind this problem, there are solutions to fix this problem. You do not need to panic because here in this article we will discuss various methods to fix Windows Welcome Screen Stuck issue.
Table of Contents
Method 1: Disconnect Internet
Sometimes Windows Loading process gets stuck because it tries to connect to the Internet. In such cases, you should try to turn off your modem or router temporarily to resolve this issue. If the issue is not resolved then you can again turn on your router or modem and continue with the next method.
Method 2: Disconnect USB devices
Many users reported that USB devices cause Windows 10 to stuck on the welcome screen. Therefore, you can try disconnecting all the USB devices such as Mouse, Keyboards, Printers, etc. Now boot your system and check if the problem is solved or not.
Method 3: Check Hardware
What if there is a problem in the system’s motherboard, RAM or other hardware? Yes, one probable factor of this problem could be the hardware problem. Therefore, you can try checking whether all the hardware is configured & working properly or not. If you are comfortable opening your device, then you can take your system to the service center or call a service repair person at your home.
Method 4: Perform Automatic System Repair
Running Automatic Repair on Windows 10 have solved the Windows Welcome Screen Stuck issue for many users. But before you can run Automatic repair you have to access the Advanced Recovery Options on your device.
1.From the login screen press Shift & select Restart. This will directly take you to the Advanced Recovery Options.
Note: There are other ways to access Advance Recovery Options which we have discussed here.
2.From Choose an options screen, click Troubleshoot.
3.On Troubleshoot screen, click Advanced option.
4.On the Advanced options screen, click Automatic Repair or Startup Repair.
5.Wait till the Windows Automatic/Startup Repairs complete.
6.Restart and you have successfully Fix Windows 10 Stuck on Welcome Screen issue, if not, continue.
Also, read How to fix Automatic Repair couldn’t repair your PC.
Method 5: Disable Credential Manager services in Safe mode
Sometimes Credential Manager corrupt service interfere with the Windows 10 loading and cause the issue of Windows being stuck on the Welcome screen. And disabling Credential Manager services seems to fix the issue once & for all. But to do this, you have to boot your PC into Safe Mode.
Once you have started the PC into Safe Mode, follow the below steps to disable Credential Manager services:
1.Press Windows Key + R and type services.msc. Press Enter or click OK.
2.Locate the Credential Manager service in the Services window and right-click on it & select Properties.
3.Now from the Startup type drop-down select Disabled.
4.Click Apply followed by OK to save changes.
5.Reboot your PC and check if the problem is solved.
Method 6: Disable Fast Startup
The fast startup combines features of both Cold or full shutdown and Hibernates. When you shut down your PC with fast startup feature enabled, it closes all the programs and applications running on your PC and also logged out all the users. It acts as a freshly booted Windows. But Windows kernel is loaded and system session is running which alerts device drivers to prepare for hibernation i.e. saves all current applications and programs running on your PC before closing them.
So now you know that Fast Startup is an essential feature of Windows as it saves the data when you shut down your PC and start Windows faster. But this could be also one of the reasons as to why your PC is stuck on Welcome screen. Many users reported that disabling Fast Startup feature has solved their problem.
Method 7: Run System Checks using Command Prompt
You may be facing the Windows 10 stuck on welcome screen issue because of corrupted files or folders on your PC. Therefore, running the system check will help you identify the root cause of the problem and would fix the issue.
1.Put in the Windows installation media or Recovery Drive/System Repair Disc then select your language preferences and click Next.
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4.Select Command Prompt (With networking) from the list of options.
5.Enter the following commands in the Command Prompt and hit Enter after each one:
Note: It is important to note that this may be a time-consuming task so you have to be patient. Wait till the commands are executed.
sfc /scannow chkdsk c: /f /r bootrec /fixmbr bootrec /fixboot bootrec /scanos bootrec /rebuildbcd
6.Once the commands are executed, exit the command prompt and reboot your PC.
Method 8: System Restore
It is one of the helpful feature that enables you to restore your PC to the previous working configuration.
1.Open Advanced Recovery Options using any one of the methods listed here or put in the Windows installation media or Recovery Drive/System Repair Disc then select your language preferences and click Next.
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4.Finally, click on “System Restore“.
5.Click on Next and choose the restore point then follow the on-screen instructions to restore your device.
6.Restart your PC and this step may have Fix Windows 10 Stuck on Welcome Screen issue.
Method 9: Uninstall the recently Installed Updates
To uninstall the recently installed programs, first you need to enter the Safe Mode and then follow the below steps:
1.Open Control Panel by searching for it using the search bar.
2.Now from the Control Panel window click on Programs.
3.Under Programs and Features, click on View Installed Updates.
4.Here you will see the list of currently installed Windows updates.
5.Uninstall the recently installed Windows updates which might be causing the issue and after uninstalling such updates your problem may be solved.
Method 10: Reset Windows 10
Note: If you can’t access your PC then restart your PC a few times until you start Automatic Repair. Then navigate to Troubleshoot > Reset this PC > Remove everything.
1.Press Windows Key + I to open Settings then click on Update & Security icon.
2.From the left-hand menu select Recovery.
3.Under Reset this PC click on the “Get Started” button.
4.Select the option to Keep my files.
5.For the next step you might be asked to insert Windows 10 installation media, so ensure you have it ready.
6.Now, select your version of Windows and click on only the drive where Windows is installed > Just remove my files.
5.Click on the Reset button.
6.Follow the instructions on the screen to complete the reset.
Recommended:
- The Ultimate Guide to Manage Your Facebook Privacy Settings
- 5 Ways to Open Local Group Policy Editor in Windows 10
- 3 Ways to Forget a Wi-Fi network on Windows 10
- Fix Spell Check Not Working in Microsoft Word
Hopefully, using one of the above methods you will be able to Fix Windows 10 Stuck on Welcome Screen issue. If you still have any questions regarding this tutorial then feel free to ask them in the comment’s section.
твой Windows 10 застряла на экране приветствия, отказываясь впустить тебя? Есть решение исправить эту ситуацию! В этом руководстве представлены четкие инструкции по восстановлению работоспособности вашего компьютера. Мы выясним, что может быть причиной проблемы, и предложим четыре простых решения.
В этой статье:
- Часть 1. Возможные причины зависания Windows на экране приветствия
- Часть 2: 4 способа исправить это, когда Windows зависает на экране приветствия
- Часть 3. Часто задаваемые вопросы о зависании Windows на экране приветствия
Часть 1. Возможные причины зависания Windows на экране приветствия [5 причин]
Существует несколько причин, по которым ваш компьютер с Windows может зависать на экране приветствия. Вот некоторые из наиболее распространенных виновников:
1. Поврежденные системные файлы.
Для правильной работы Windows полагается на многие системные файлы. Если какой-либо из этих файлов будет поврежден, это может привести ко многим проблемам, включая зависание экрана приветствия Windows 10.
2. Сбой Центра обновления Windows
Обновления Windows жизненно важны для обеспечения безопасности и стабильности вашей системы. Однако иногда обновление может странным образом покидать вашу систему, например, зависать на экране приветствия.
3. Конфликт стороннего программного обеспечения
Стороннее программное обеспечение иногда может мешать работе Windows и вызывать такие проблемы, как зависание ноутбука на экране приветствия. Это может быть что угодно: от недавно установленной программы до устаревшего драйвера.
4. Сбой жесткого диска
Неисправный жесткий диск иногда может привести к тому, что ваш компьютер зависнет в режиме экрана приветствия. Этому сопутствуют и другие симптомы, такие как снижение производительности или неожиданные сбои.
5. Проблема с быстрым запуском
Быстрый запуск — это часть Windows, которая помогает вашему компьютеру загружаться быстрее. Однако иногда это может привести к зависанию компьютера на экране приветствия и другим системным сбоям.
Часть 2: 4 способа исправить это, когда Windows зависает на экране приветствия
1. Принудительное отключение
Если Windows 10 зависает на экране приветствия после ввода пароля, удерживайте кнопку питания, пока компьютер полностью не выключится. Затем включите его снова, чтобы проверить, устранена ли проблема. Помните, что принудительное завершение работы следует использовать только в крайнем случае, поскольку оно потенциально может привести к потере данных, если система в это время записывает данные.
2. Отключите внешние периферийные устройства.
Отключите все внешние устройства, такие как принтеры, внешние жесткие диски, USB-накопители и даже дополнительные мониторы. Иногда это может вызвать проблемы. После их отключения попробуйте перезагрузить компьютер.
3. Запустите восстановление при загрузке Windows.
В Windows есть уникальный инструмент, помогающий решить проблемы с запуском, в том числе зависший экран приветствия Windows 10. Для его использования вам может понадобиться установочный диск или диск восстановления Windows. Следуйте инструкциям на экране, чтобы позволить Windows попытаться восстановить себя.
Шаг 1
Удерживайте Сдвиг и нажмите кнопку Запустить снова кнопка.
Шаг 2
Откроется меню «Дополнительные параметры восстановления». Выбирать Устранение неполадок.
Шаг 3
В некоторых версиях Восстановление при загрузке инструмент или Автоматический ремонт выполнит диагностику и попытается устранить проблемы с загрузкой.
4. Выполните восстановление системы
Если раньше Windows работала нормально, вы можете вернуться к тому состоянию, когда она работала, с помощью восстановления системы. Его можно найти в меню «Дополнительные параметры запуска» или в среде восстановления Windows.
Шаг 1
Выполните шаги 1–3 из Запустите восстановление Windows при загрузке раздел для доступа к Расширенные параметры восстановления меню.
Шаг 2
Выбирать Устранение неполадок, Передовой варианты и Восстановление системы.
Шаг 3
Выберите точку восстановления, созданную до того, как у вас возникнет проблема с экраном приветствия. Следуйте инструкциям на экране, чтобы завершить процесс восстановления системы.
Бонус: быстро удалите пароль Windows, чтобы избежать зависания экрана приветствия
imyPass сброс пароля Windows — это мощное приложение, которое хорошо помогает разблокировать ОС Windows с помощью загрузочного компакт-диска, DVD-диска или USB-накопителя для обхода. Этот инструмент имеет простой интерфейс, поэтому его могут использовать пользователи с меньшими техническими знаниями для решения этой задачи. Если вы хотите попробовать использовать это приложение для разблокировки Windows, выполните следующие действия, если вы застряли на пароле.
Шаг 1
Загрузите и установите приложение на рабочий компьютер, нажав кнопку загрузки ниже. После этого запустите его, чтобы начать использовать.
Шаг 2
Появятся опции выбора, делать ли загрузочный CD/DVD или USB-накопитель. Программное обеспечение поможет вам записать инструмент сброса на выбранный вами носитель.
Шаг 3
Подготовив аварийный диск, включите заблокированный компьютер. Вам нужно будет войти в режим WinPE. Обратитесь к руководству HP, чтобы узнать, какую комбинацию клавиш следует нажимать во время загрузки. Оказавшись на нем, выберите только что созданный загрузочный диск.
Шаг 4
Просто выберите учетную запись пользователя, к которой вы хотите восстановить доступ. Затем вы можете полностью сбросить пароль или создать новую учетную запись администратора. Перезагрузите компьютер после сброса пароля или создания новой учетной записи.
Часто задаваемые вопросы.
-
Почему ноутбук HP зависает на экране приветствия?
Ваш ноутбук HP может зависать на экране приветствия по нескольким причинам. Иногда важные файлы, необходимые вашему компьютеру для запуска, повреждаются. Устаревшие инструкции для вашего оборудования также могут вызвать проблемы. В редких случаях проблемой может быть сломанная деталь внутри вашего ноутбука или даже обновление для улучшения ситуации. Иногда вам может понадобиться разблокировать ноутбук HP без пароля используя разные методы.
-
Могу ли я по-прежнему получить доступ к своим файлам, если мой ноутбук завис на экране приветствия?
Это зависит. Вы можете получить доступ к своим файлам в безопасном режиме или при восстановлении системы, если проблема связана с программным обеспечением. Однако если проблема связана с аппаратным сбоем, для доступа к вашим файлам могут потребоваться профессиональные услуги по восстановлению данных.
-
Есть ли способ предотвратить зависание моего ПК с Windows на экране приветствия в будущем?
Да, вы можете предпринять несколько профилактических мер. Регулярное обновление вашей системы, отказ от использования стороннего программного обеспечения с проблемами совместимости и выполнение регулярных задач по обслуживанию, таких как очистка диска и сканирование на наличие вредоносных программ, могут помочь предотвратить возникновение этой проблемы.
-
Я перепробовал все эти решения, но мой ноутбук все еще завис. Что я должен делать?
Если вы исчерпали все шаги по устранению неполадок, но так и не добились успеха, рекомендуется обратиться за профессиональной помощью к квалифицированному специалисту. Они могут диагностировать проблемы с оборудованием или программным обеспечением и выполнить необходимый ремонт или восстановление данных.
-
Может ли вирус или вредоносное ПО привести к зависанию моего ПК с Windows на экране приветствия?
Хотя вредоносные программы и вирусы встречаются реже, они могут мешать системным процессам, что потенциально может привести к таким проблемам, как зависание на экране приветствия. Если вы подозреваете, что причиной может быть вредоносное ПО, рекомендуется выполнить тщательное антивирусное сканирование.
Вывод
В этой статье показаны лучшие варианты, когда Windows 10 — зависший экран приветствия с вашей стороны. Вы можете обратиться за помощью к профессионалу, если можете сделать это самостоятельно, но если проблема не устранена, лучше обратиться за профессиональной помощью и руководством.
Пенни Уоррен
Пенни Уоррен, старший редактор imyPass, специализируется на программном обеспечении MS Office. Вы можете найти профессиональные учебные пособия и решения для программного обеспечения MS Office из ее сообщений.
Updated on Apr 28, 2025
Windows 10 stuck on welcome screen is a serious problem that can render your device unusable. Startup issues, incompatible software, driver malfunctions, or malware may cause this problem. And it may also get stuck at the welcome screen after updating Windows.
My laptop is on the welcome screen, and I have Windows 10. What should I do? I don’t want to reset the PC. — from Quora
Don’t worry. EaseUS will provide some smart and manual solutions for when Windows 10 stuck on welcome screen and fails to load:
- EaseUS Partition Master — for quick and comprehensive fixes
- Windows Manual Solution — for fixes that know the exact cause.
And these methods in this article are also applicable to solve the problem of Windows 10 stuck on welcome screen before login or Windows 10 stuck on welcome screen before entering password.
Use Third-Party Software to Fix Windows 10 Stuck on Welcome Screen
EaseUS Partition Master Professional, as a Windows disk and partitioning utility, provides various solutions to solve boot-related problems. The tool is safe, easy to use, and avoids data loss errors.
1️⃣Run Windows Boot Repair
2️⃣Rebuild MBR/BCD
Download this tool to complete complex partition management tasks and fix system and boot errors.
#1. Run Windows Boot Repair
EaseUS Partition Master is one of the best Windows boot repair tools that provides a Boot Repair feature to solve any boot-related issues, including Windows boot loops, blue screens, and other startup problems.
Step 1. Start EaseUS Partition Master after connecting the external drive/USB to your computer, go to «Bootable Media,» and click «Create bootable media.»
Step 2. Select an available USB Drive or CD/DVD and click «Create.» You can also burn the Windows ISO file to the storage media.
Step 3. Connect the created bootable drive to the new computer and reboot the computer by pressing and holding F2/Del to enter the BIOS. Then, set the WinPE bootable drive as the boot disk and press F10 to exit.
Step 4. Boot the computer again and enter the WinPE interface. Then, open EaseUS Partition Master and click «Boot Repair» under the «Toolkit» option.
Step 5: Select the system you want to repair and click «Repair.»
Step 6. Wait a moment, and you will receive an alert that the system has been successfully repaired. Click «OK» to complete the boot repair process.
#2. Rebuild MBR/BCD
You can manually run a system check and perform an automatic repair if it’s a corrupted system file. To solve the problem faster, you can use the Rebuild MBR feature provided by EaseUS Partition Master to repair BCD files effectively and provide BCD and UEFI management.
Step 1. Create a WinPE bootable disk
- Launch EaseUS Partition Master, and click «Bootable Media» on the toolbar. Select «Create bootable media».
- Click «Next» to finish the process.
Step 2. Boot EaseUS Partition Master Bootable USB
- Connect the bootable USB or CD/DVD to your PC.
- Press F2 or Del when you restart the computer to enter the BIOS screen. Set and boot your computer from «Removable Devices» or «CD-ROM Drive». And then EaseUS Partition Master will run automatically.
Step 3. Rebuild MBR
- Click «Toolkit» and choose «Rebuild MBR».
- Select the disk and the type of MBR. Then, click «Rebuild».
- After that, you can see «MBR has been successfully rebuilt on Disk X».
Don’t hesitate to download EaseUS Partition Master, optimize your PC performance, and solve more problems!
In addition, EaseUS Partition Master offers other features to help you fix Windows 10 stuck issues:
✔️If there are bad sectors on the hard drive, try running a disk surface test.
✔️Check file system errors on your system and repair the problem.
✔️If the system crashes, clone the Windows ISO file and install Windows 10 from USB.
If you’re having trouble navigating this process, our support experts are available to offer personalized assistance and clarification.
EaseUS experts are available to provide you with 1-on-1 manual services (24*7) and help fix Windows boot error, BSOD or computer boot loop issues. Our experts will offer you FREE evaluation services and efficiently diagnose and resolve system boot failure, Windows stop codes and OS lagging issues using their decades of experiences.
- 1. Fix BSOD — blue/black screen of death error due to Windows update or other reasons.
- 2. Get rid of Windows boot error such as no bootable device found, or BCD file corruption.
- 3. Serve to fix 0X000_error codes on Windows system or OS boot loop issues.
Fix Windows 10 Stuck on Welcome Screen — 5 Efficient Ways
If you know why Windows 10 is stuck on the welcome screen, you can take these manual methods and check the step-by-step guide to fix Windows 11/10 stuck on the welcome screen or loading screen.
- 1️⃣Disconnect from the Internet
- 2️⃣Disconnect USB Devices
- 3️⃣Perform Windows Auto Repair
- 4️⃣Restart Windows Update Service
- 5️⃣Disable Fast Startup
If you know the cause of Windows 10 welcome screen taking a long time, please skip straight to the correct method. Otherwise, please check the step-by-step guide one by one. If you find this guide useful, please don’t forget to share it with more people who need it.
Way 1. Disconnect from the Internet
Windows 10 may also get stuck on the welcome screen when connecting to a Wi-Fi network. Ensure you are not connected to the Internet before logging in.
Way 2. Disconnect USB Devices
Some USB devices, such as mice, keyboards, USB adapters, Bluetooth, etc., may cause the laptop stuck on the Welcome screen for a long time. Please disconnect all available USB devices connected to your computer.
Users have reported this method to solve the problem. You can also try disconnecting different USB devices and see which USB device is causing the problem.
Way 3. Perform Windows Auto Repair
When Windows 10 freezes at startup, Windows 10 is stuck at the loading screen, or Windows gets stuck at the welcome screen while entering your password, you can try the automatic repair feature with Windows. You can enter Startup Repair from the Windows built-in recovery environment or Windows installation media:
Step 1. After the Windows logo, press and hold the Power button to shut down the computer, then power it on again.
Step 2. Repeat the above process. Wait until you see «Preparing Automatic Repair» and wait for it to finish automatically.
Step 3. If it is unsuccessful, it should display a screen indicating it was unsuccessful. And continue to restart your computer.
Way 4. Restart Windows Update Service
If Windows 10 stuck at the welcome screen after update, restart the Windows Update service. This method may allow you to use your computer again.
Step 1. Restart your computer and hold down the F8 key to enter the Windows Recovery Environment (WinRE).
Step 2. Navigate to Select an option > Troubleshooting > Advanced Options > Command Prompt.
Step 3. Type the following commands and hit Enter:
net stop wuauserv
cd %systemroot%
ren SoftwareDistribution SD.old
net start wuauserv
Step 4. Type exit and close the command prompt.
Way 5. Disable Fast Startup
If a user has enabled Fast Startup on Windows, it may cause shutdown issues and Windows stuck on the Welcome screen after restarting the computer. Please follow the steps below to disable Fast Startup:
Step 1. Enter Windows Safe Mode.
Step 2. Search and launch Control Panel>Power Options>Choose what the power button does in Windows.
Step 3. After clicking the «Change settings that are not currently available» link, uncheck the Turn on fast startup (recommended) option.
Conclusion
Hopefully, this tutorial can help you solve the Windows 10 /11 stuck on welcome screen issue. If you want to solve the problem quickly, we recommend using the Boot Repair feature provided by EaseUS Partition Master to resolve the boot class faults successfully. For any other questions, please continue reading the next section.
FAQs About Windows 10 Stuck on Welcome Screen
1. How can I fix Windows 10 stuck on startup?
You can fix Windows 11/10 stuck at the startup screen by doing the following:
- Unplug the USB device
- Start Windows in Safe Mode
- Check and repair the file system
- Perform a system repair
- Perform a system restore
Click the link for more detailed information: Windows 10 Stuck on Start Screen.
2. How do I skip the Windows Welcome screen?
Follow the steps to skip the Windows Welcome screen:
Step 1. Open System Configuration in Windows: Hold down Windows + S and type msconfig.
Step 2. Select Boot and check No GUI boot in the Boot options.
Step 3. Apply the changes and reboot your computer.
3. Why is my welcome screen taking so long for Windows 10?
When the PC takes a long time to boot, it may be trying to load all the applications. You can increase the speed by disabling the program.
If the PC is on the welcome screen for a long time, the computer may be trying to connect to an available wireless connection, or a hardware failure appears. You can troubleshoot this through the Advanced Recovery Options menu.
It’s true — Windows 10 is still a great operating system and has been around for many years. But it can cause major problems and damage if you don’t know how to troubleshoot its issues.
One common problem is when Windows 10 gets stuck on the Welcome screen and your device becomes unusable. The Welcome screen serves as a way to get a quick glance at important information without having to log into your device. You can see the time, date, and widgets like the current weather or breaking news.
If you get stuck on the Windows 10 Welcome screen after a recent installation, update, or just out of the blue after restarting your device, this post is for you. Here, we will walk through some of the most common reasons why your computer may get stuck on the startup screen in Windows 10 and how to fix it.
Table of Contents
- Why is Windows 10 stuck on the Welcome screen?
- How can I fix Windows 10 getting stuck on the Welcome screen?
- Solved: Windows 10 is stuck on Welcome screen
- Before we start — Boot in Safe Mode
- Method 1. Startup Repair
- Method 2. Run the System File Checker
- Method 3. Run the DISM command
- Method 4. Disconnect all USB devices
- Method 5. Disable Fast Startup
- Method 6. Disconnect from the internet
- Method 7. Boot your system in Clean Boot mode
- Method 8. Remove laptop battery
- Method 9. Restart the Windows Update service
- Final thoughts
Why is Windows 10 stuck on the Welcome screen?
Windows 10 is a versatile system, meaning its problems are just as complex as expected. The same issue can be caused by different things, often happening simultaneously. This section explains the most common causes for Windows 10 getting stuck on the Welcome screen.
- Issues with startup, such as startup failure
- Incompatible software is installed on your computer
- Driver failure, outdated drivers, or missing drivers
- Recent Windows 10 update failed or didn’t install correctly
- Corrupt Registry entries
- Outdated applications
- Malware
No matter what problem you’re dealing with, this article will help you fix it. Continue reading to see the solutions when Windows 10 is stuck on the Welcome screen and doesn’t load past it!
How can I fix Windows 10 getting stuck on the Welcome screen?
- Disconnect from the Internet.
- Check your hardware.
- Disconnect your USB devices.
- Use a debugging software.
- Disable Credential Manager.
- Disable Fast Startup feature.
- Remove your laptop battery.
- Remove SmartPass.
- Use Multichoice launcher.
Let’s discuss these methods in detail below!
Solved: Windows 10 is stuck on Welcome screen
Below, we’ll show you how to fix Windows 10 when it’s stuck on the Welcome Screen with nine different methods.
Before we start — Boot in Safe Mode
Since your system is essentially unusable in its current state, going into Safe Mode is necessary to perform many of the methods below.
Start by confirming whether or not this problem happens when using Safe Mode (as opposed to normal boot mode). If you don’t get stuck on the Welcome screen while Safe Mode is turned on, you can troubleshoot more efficiently by using Windows 10’s tools.
-
Reboot your computer and hold the F8 key on your keyboard while the boot screen is visible to enter the Windows Recovery Environment (WinRE). On certain devices you may need to hold down the Fn (function) key as well.
- Navigate through to See advanced repair options > Troubleshoot > Advanced options > Startup Settings > Restart.
- You’ll now see a selection of several restart choices. By pressing F5 on your keyboard, you’ll enable Safe Mode with Networking. Wait for your system to restart and see if it successfully boots.
If you’re able to boot Windows 10 in Safe Mode without getting stuck on the Welcome screen, you can troubleshoot further! For example, scanning your computer for malware with the Windows Defender is a great first step.
Method 1. Startup Repair
Windows 10 has a lot of troubleshooting tools you can access even without entering your system itself! One of these is the Startup Repair tool which attempts to catch and fix various problems that could lead to Windows 10 getting stuck on the Welcome screen. Here’s how to use it:
-
Click on the computer icon in the lower-right corner of the Welcome screen. This will cause the screen to slide up and display some options.
-
Click on the Power icon in the lower-right corner of the screen. It should be the last icon. A menu will open up.
-
While holding the Shift key on your keyboard, click on the Restart option. Windows should enter the Advanced Recovery Options menu.
-
Select Troubleshoot from the available options. You’ll be able to access some tools to help restore your computer without being able to boot into the system itself.
-
On the next page, click on Advanced options from the available options.
-
Once the Advanced options menu loads, click on Startup Repair. This tool attempts to identify and fix problems that may cause Windows 10 to not be able to boot as expected.
-
Your computer will begin rebooting now, and will automatically start with Startup Repair running. Once the menu loads, select your local user.
-
Enter your local account password, and then click Continue. If your account doesn’t have a password, simply leave the field empty.
- Wait for Windows 10 to diagnose your computer and detect any problems. If there are issues with startup, you’ll be able to see them and choose how Windows handles them.
Method 2. Run the System File Checker
Corrupted systems files can cause massive problems with your operating system, including boot loops. The System File Checker (SFC) is a built-in tool to help troubleshooting in Windows 10. It’s able to detect and repair corrupt files.
- Reboot your computer and hold the F8 key on your keyboard while the boot screen is visible to enter the Windows Recovery Environment (WinRE). On certain devices you may need to hold down the Fn (function) key as well.
-
From the Choose an option screen, navigate to Troubleshoot > Advanced options > Command Prompt.
-
Type in the following command and press Enter to execute it: sfc /scannow
- Wait for the System File Checker to finish scanning your computer. In the case of a discrepancy, the utility will restore system files and fix all errors related to them.
When the scan is complete, restart your computer and see if you’re able to get past the Welcome screen. If so, you’ve successfully solved the issue with the System File Checker’s help!
Method 3. Run the DISM command
As we mentioned, corrupted systems files can cause massive problems with your operating system. You can identify and repair faulty system files through the SFC scan, but you can also use the DISM tool to target other areas of your device that may store corrupt files.
The DISM tool also allows you to identify and fix corruption issues with your system by simply running commands in the Command Prompt application. It checks for corruption system-wide and automatically attempts to restore damaged or missing files.
- Reboot your computer and hold the F8 key on your keyboard while the boot screen is visible to enter the Windows Recovery Environment (WinRE). On certain devices you may need to hold down the Fn (function) key as well.
- From the Choose an option screen, navigate to Troubleshoot > Advanced options > Command Prompt.
-
Next, you need to execute a command to fix any issues found on your system. Simply type in the following line and press Enter: DISM.exe /Online /Cleanup-image /Restorehealth
Картинка с сайта: softwarekeep.com
After you execute the command, wait for the process to finish. Upon completion, close the Command Prompt window and restart your device to see if you can get past the Windows 10 Welcome screen.
Method 4. Disconnect all USB devices
You’re probably using at least one USB device with your PC. In rare situations, this might lead the Windows 10 system to become stuck on the Welcome screen. Remove any USB devices that are connected to your computer and restart them. Check to see if this resolves the problem.
Users have stated that unplugging all USB devices resolved the issue for them, so give that a shot. You may also try detaching USB devices one at a time to see which one is causing the problem.
Method 5. Disable Fast Startup
Fast Startup is a confusing and sometimes even harmful feature. It can cause problems with shutdown, for instance. This could lead to Windows getting stuck on the Welcome screen after restarting your computer. Follow these steps below in order to disable Fast Startup mode so it doesn’t cause issues.
- Boot your computer into Safe Mode.
-
Click on the Windows icon in your taskbar, and then search for the Control Panel. Launch the application from the search results.
-
Click on Power Options. If you can’t see this, make sure to switch the view mode to either Large icons or Small icons.
-
Click on the Choose what the power button does link in the left-side pane. You’ll be redirected to a new page.
-
Before you can make changes, you need to click on the “Change settings that are currently unavailable” link. This will unlock your options.
- Make sure to uncheck the Turn on fast startup (recommended) option. Make sure to click the Save changes button to apply the changes before restarting your computer.
Method 6. Disconnect from the internet
Users report that Windows 10 gets stuck on the Welcome screen because it’s attempting to connect with your Wi-Fi network. To resolve this issue, briefly deactivate and see if it fixes the problem.
If you’re not a network administrator, try unplugging the dongle from the outlet for some time (around less than one minute) before reconnecting again. Check whether your computer is able to boot into Windows 10 afterwards. If you’re still dealing with the issue, do some more troubleshooting steps like disconnecting Ethernet cable as well.
These two things have been known to work wonders! It may take time to restart your PC many times, but just remember: patience always pays off. Disconnecting Wi-Fi and connecting the PC directly to a router may also resolve the issue, so you might want to give it a shot.
Method 7. Boot your system in Clean Boot mode
As a way to ensure that your computer runs without third-party services, start in «clean boot.» This will clear any applications and third-party conflicts off the system before booting. See if there are still issues with Windows getting stuck on the Welcome screen when in a clean boot state.
This is how you can perform a clean boot on your Windows 10 system:
- Boot your computer into Safe Mode.
- Press the Windows + R keys on your keyboard to bring up the Run utility in a new window.
-
Type in “msconfig” without the quotation marks and press the Enter key on your keyboard. This will launch the System Configuration window.
-
Switch over to the Services tab. Make sure that you check the Hide all Microsoft services box. This is going to ensure that you only see third-party services.
- After hiding all system services, click the Disable all button to disable every third-party service on your device.
- Click the Apply button and restart your computer. When you boot next, your computer will only initiate essential Microsoft services.
- Restart your computer. You’ll be in a clean boot state with only official Microsoft services running. Check if the Windows Driver Foundation is still using up CPU resources in this state.
- If you notice that the Windows Driver Foundation is no longer causing high CPU usage in a clean boot state, there’s a service causing the issue. You need to identify it and replace the associated driver, app, or disable the service altogether.
Method 8. Remove laptop battery
If you are experiencing this issue with your laptop, there is a chance that removing its battery will fix it. Simply shut down the device and remove any removable batteries for about five minutes. After waiting, place the battery in your laptop and see if the problem persists.
If you have spare laptop batteries, consider changing your old one to see if that helps. You may need to purchase a new battery if you’re able to diagnose this as the cause for this error.
Method 9. Restart the Windows Update service
Some users report that this frustrating error is caused by Windows updates. In this case, restarting the Windows Update service may help you resolve the problem. Afterward, you’ll be able to use your computer again.
- Reboot your computer and hold the F8 key on your keyboard while the boot screen is visible to enter the Windows Recovery Environment (WinRE). On certain devices, you may need to hold down the Fn (function) key as well.
- From the Choose an option screen, navigate to Troubleshoot > Advanced options > Command Prompt.
-
Run the following commands, pressing the Enter key on your keyboard after each line to execute them:
- net stop wuauserv
- cd %systemroot%
- ren SoftwareDistribution SD.old
- net start wuauserv
- Restart your computer and see if you can boot into Windows 10 now without getting stuck on the Welcome screen.
Final thoughts
Have you been experiencing a problem with your Windows 10 computer that has the Welcome screen stuck on it? If so, we hope our methods helped show you how to troubleshoot this issue.
If you still have questions about how to fix other issues with Windows or are looking for more technical articles on a variety of topics, please check out our Blog and Help Center!
Get early access to our blog posts, promotions, and discount codes when you subscribe to our newsletter! You’ll get the best price on all products we offer at SoftwareKeep. Want more articles from us? Check out our blog page for more tech articles updated regularly!
Recommended articles
» Fix Windows 10 Airplane Mode Stuck
» 9 Ways to Fix When Windows 10 Won’t Shut Down
» How to Fix the Windows Explorer Not Responding on Windows 10
Have any questions? Need personal support? Contact us by email, live chat, and phone every day of the week!