При установке компонентов .NET Framework 3.5 или других версий как через Панель управления, так и путем загрузки установщика с официального сайта, вы можете столкнуться с сообщением об ошибке 0x8024402C или же бесконечным ожиданием на этапе «Скачивание необходимых файлов».
В этой инструкции о том, чем может быть вызвана такая ошибка в Windows 11 и Windows 10 и способах её исправить. Коды ошибки 0x80072EFD, 0x80072EE2, 0x80072EF3, а также эти коды ошибки в других расположениях, таких как Центр обновления или Microsoft Store обычно имеют те же причины.
Прокси-сервер и другие проблемы подключения
Как правило, как бесконечное скачивание необходимых файлов, так и ошибка вызваны проблемами с подключением к серверам Майкрософт, с которых происходит загрузки, что может быть вызвано:
- Использованием VPN и настройками прокси-сервера
- Работой сторонних файрволлов или средств защиты в Интернете сторонних антивирусах
- Целенаправленной блокировкой доступа к серверам Майкрософт в нелицензионных версиях Windows
Чаще всего причина именно в настройках прокси-сервера, причем сам по себе Интернет может исправно работать. Решение в данном случае состоит из следующих шагов:
- Отмените установку .NET Framework (может отменяться долго, «зависнуть», но в результате отменяется).
- Нажмите клавиши Win+R на клавиатуре, введите inetcpl.cpl и нажмите Enter.
- Перейдите на вкладку «Подключения» и нажмите кнопку «Настройка сети».
- Снимите все отметки, включая «Автоматическое определение параметров», примените настройки и закройте окно.
- Запустите командную строку от имени администратора (способы это сделать), после чего введите команду
netsh winhttp import proxy source=ie
и нажмите Enter.
- Закройте командную строку и снова попробуйте выполнить установку необходимых компонентов.
Если это не сработало, рекомендую дополнительно проверить файл hosts на наличие блокировок серверов Майкрософт (и убрать их при наличии), попробовать временно отключить брандмауэр Windows. При наличии сторонних файроволлов, средств защиты в Интернете в антивирусах, попробуйте отключить и их тоже.
Установка из образа вручную
Если предыдущий подход не сработал, вы можете выполнить установку .NET Framework 3.5 с локального образа, для этого:
- Подключите флешку с установочными файлами Windows, либо смонтируйте в системе ISO образ с вашей версией Windows 11 или 10 (способы скачать Windows 11 ISO или Windows 10, различия в сборках с установленной системой обычно не играют роли) — для этого нажмите по образу ISO правой кнопкой мыши и выберите пункт «Подключить».
- Введите команду (заменив букву диска D: на фактическую букву подключенного накопителя):
DISM /online /enable-feature /featurename:NetFx3 /All /Source:D:\sources\sxs /LimitAccess
и нажмите Enter.
- Дождитесь завершения установки.
- В результате компонент .NET Framework 3.5 будет установлен:
Если проблема сохраняется, опишите ситуацию в деталях в комментариях ниже, я постараюсь помочь с решением.
Many users have recently reported experiencing the error 0x8024402c when trying to update their operating systems. You may also encounter this problem when you are trying to download software from the Microsoft Store. In this post, we will see the problems and their causes, as well as solutions to fix them.
Please follow the sections below, based on when you are experiencing this error code:
- Error Code 0x8024402c while updating Windows 10
- Error 0x8024402c while opening or installing Store apps
- Solve Windows Defender Error 8024402c
Here are some workarounds that may help fix the 0x8024402c update error in Windows 10 –
1. Disable Windows Firewall
To download the files you need for an update, your PC must connect to Microsoft’s servers. However, in some cases, Windows Defender may block this access and result in update-related problems. The solution to such issues is to disable the Windows Firewall. Here’s how you do it –
- Open the Control Panel.
- Locate “View by” on the top-right corner and select Large icons by pulling down the drop-down menu.
- Click Windows Defender Firewall.
- Select “Turn Windows Defender Firewall on or off” on the left pane.
- Tick the checkbox – Turn off Windows Defender Firewall (not recommended) under both Private and Public Network Settings.
- In the end, hit Apply then OK to confirm the above changes.
Reboot your computer and check if you can now update Windows without getting into trouble like 0x8024402c. If not, follow the next set of solutions.
2. Troubleshoot Windows Update
As we’ve already mentioned in a few articles, troubleshooters are powerful tools for resolving many types of errors. As of now, Microsoft provides a specific Windows Update Troubleshooter for managing update errors. You might be able to fix this issue with the help of this utility. Take a look at it and see if it can help you. Below are the steps you need to take –
- Navigate to the following location –
Windows Settings > Update & Security > Troubleshoot
- Head over to the right page and click Additional troubleshooters.
- Click to expand Windows Update and hit Run the troubleshooter.
- Now, follow the on-screen instructions to resolve the 0x8024402c error.
- If this troubleshooter provides an “Apply this fix” option, click on it.
3. Download and Install the Latest .NET Framework Update
.Net Framework should remain updated in order to avoid any type of network issues on Windows 10. In case you haven’t updated this network for a long time, we recommend upgrading the same. There’s an easy way to download and install the latest framework update from the Microsoft Update Catalog.
- Visit the official website and search for the “.NET Framework” for the respective Windows 10 version.
- Afterward, click once on the Last Updated column to get the latest update.
- Pick the system architecture that you are having on your device, and hit the Download button.
- On the next screen, hit the top link to start downloading the recent .NET Framework.
- After the download completes, open the folder containing this file, and double-click the setup.
4. Reset Proxy Settings to fix 0x8024402c
Many a time, an incorrect proxy may also result in different update-related issues on the computer. To resolve this, you must reset the Proxy using the below steps –
- Make a right-click on the Windows icon and select Run.
- When the Run window comes into view, type “cmd” and press Ctrl + Shift + Enter keys together.
- Doing so will invoke the Command Prompt with administrative rights.
- Next, execute the below codes one by one followed by the Enter key separately –
netsh winhttp reset proxy
- Now that you have reset the Proxy settings, go back to Settings > Update & Security > Windows Update, and hit the Check for updates button. The update process should work without any issues.
5. Modify the registry – UseWUServer
If you are still encountering the 0x8024402c error, you must modify a key DWORD entry i.e. UseWUServer.
Note: Make sure to create a system backup before following the below guideline –
- Press Win + S and type “registry” in the text field.
- Right-click on the top result and choose to
Run as Administrator. - Subsequently, reach out to the following location –
HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > Windows > WindowsUpdate > AU
- Jump to the right side and look for a key entry with the title “UseWUServer“. By default, this has a value of “1”. Change the value data field to “0” instead of “1”.
6. Reset Windows Update Components
If none of the above methods work to solve the 0x8024402c issue, try resetting Windows 10 update components using the following steps –
- Launch Command Prompt having right Admin rights.
- Stop the basic services related to Windows Update i.e. BITS, Cryptographic, and others. To do so, all you require is to execute the following commands –
net stop bits net stop wuauserv net stop cryptsvc net stop appidsvc
- In order to reset all Windows 10 update components, you must run the below line. Running this code will clear all the junk files (not-in-use) from the system
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
- Or, you may rename the update-related folders to something backup or old. Two such folders are – SoftwareDistribution and catroot2.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%\system32\catroot2 catroot2.bak
- Although you have cleared off all the update components, there is a possibility of the registry attaching to the old values. One may fix them by deleting all such entries. Open the Run command by pressing the WinKey + R. Type “
regedit” in the text bar and press OK. When the UAC window comes into the display, hit Yes. - Navigate to “
HKEY_LOCAL_MACHINE\COMPONENTS” and look for the following entries on the right pane. If you do find any one or all of them, right-click separately on each one of these, and choose to delete.
PendingXmlIdentifier NextQueueEntryIndex AdvancedInstallersNeedResolving
Note: If you don’t find the “Components” section under the HKEY_Local_Machine, you may skip deleting the above entries.
You may add the Components folder to the registry by following the below steps –
- Click HKEY_Local_Machine > File > Load Hive.
- Reach out to the path – “C:\Windows\System32\config”.
- Select ‘components’ (file type=file) and hit ‘Open’.
- Type “COMPONENTS” as the key name and hit OK again.
- Since this issue is related to network connection, we suggest resetting Windows Store and Proxy as well.
netsh winsock reset netsh winhttp reset proxy
- Now that you have updated all Windows 10 components, restart the services that you stopped earlier. Make sure to press the Enter key at the end of each command –
net start bits net start wuauserv net start cryptsvc net start appidsvc
- Lastly, restart Windows to incorporate the above changes. I hope this time, you do succeed in solving the 0x8024402c issue on your computer.
Microsoft Store Error 0x8024402c Solutions
If you are getting this error while installing apps from the Microsoft Store, you may try out these suggestions –
1. Reset Microsoft Store
- Open the Search window by pressing Win + S keys altogether.
- Type “
wsreset” in the text field. - Right-click on the top result and hit Run as Administrator.
- This will start running the code “wsreset.exe” in the command prompt and may take a few seconds.
- Once over, Microsoft Store is reset on your computer, and the same launches on the display screen.
2. Reinstall Windows Store via PowerShell
If the above workaround doesn’t address this error 0x8024402c, you should reinstall the Store app. Reinstalling Microsoft Store isn’t possible using the normal ways as this is a system app. So, you need to launch PowerShell as an administrator and run a few codes on it. Here’s how to reinstall Store using Windows PowerShell.
How do I solve Windows Defender Error 8024402c?
If you are getting an error 8024402c while updating Windows Defender, check if any Windows updates are pending on your computer. For this, open Settings > Update & Security > Windows Update, and hit Check for updates.
In case there aren’t any updates available for your device, disable and re-enable Windows Defender. Now, try again to update Windows Defender.
Note: Windows Defender also fails to update when you have set your PC as a metered connection. If that’s the case, you need to first remove this setting on your device. Press Win + I, and reach out to the below path –
Network & Internet > Wi-Fi > XYZ
Scroll down to Metered Connection and turn off its toggle switch. That’s it, I hope this guide helps to resolve the error code 0x8024402c on your Windows PC.
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Windows Update is essential for your PC to function properly. For this reason, an update error can be a big problem. Windows Update error 8024402c is one of the most common ways a Windows Update problem appears.
It will appear on your computer screen as the following message:
Windows was unable to check for new updates.
An error occurred when searching for your computer.
Found the error:
Code 8024402C Windows Update Center found an unknown error.
What Causes Windows Update Error 8024402c
This error occurs when Windows Update is unable to connect to Microsoft’s update servers. If you are using Windows Update or a scheduled update is running and you do not have an Internet connection or this connection is blocked, there is a high chance that you will see error 8024402c.
There are many reasons why a computer cannot connect. Then there are more technical reasons that are more difficult to pinpoint.
The trick is to find out who it is. These four are the most common technical causes for error 8024402c.
Reset the proxy settings
This solution can be very useful because it is easy to do and can solve the problem by resetting your computer’s proxy server settings that have been damaged since the last update. Follow the instructions below to solve the problem.
Use Windows + X to open a menu where you need to select the command line (administrator) option. You can also right-click on the Start menu for the same effect or just find the command line, right-click and select “Run as administrator”.
Type in the commands listed below and press Enter after each command to execute it correctly.
- network
- broken
- Reset Proxy
Go back to the Windows Update Center and see if the problem persists on your computer.
Run Windows Update Troubleshooter
- Run the Windows Update troubleshooter.
- Accept the license agreement on the first screen.
- Click Detect Issues and apply the fixes (recommended).
- Wait while the program finds and fixes problems with Windows Update.
- Restart your computer and see if error code 8024402C disappears.
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Change your DNS address
If your ISP does cause these problems, other solutions may be useless as they cannot resolve the fact that your current DNS address is simply incompatible with Microsoft servers. Fortunately, changing your DNS address is very easy if you follow these instructions carefully. You can just interrupt the process if something goes wrong.
- Open the Run dialog by simultaneously pressing the keys with the Windows + R logo. Then type “ncpa.cpl” and press “OK”.
- When the Internet connection window opens, double-click the active network card.
- Then click on “Properties” and double-click on “Internet Protocol Version 4 (TCP / IPv4)”.
- Search Use the following option for DNS server addresses.
- Set the preferred DNS server to 8.8.8.8.
- Set the alternative DNS server to 8.8.4.4.
Turn off the antivirus software
Temporary disconnect the security software and see if the problem persists.
a: click the Windows + Q logo to open the search box.
b: Now click “Settings”, go to Support Center and press Enter.
c: Click on the chevron next to “Security”.
d: Disable any anti-virus protection installed on your computer.
Warning: Antivirus software may protect your computer from viruses and other security threats. In most cases, you should not turn off your antivirus software. If you need to temporarily turn it off to install other software, you should turn it back on when you are done. If you are connected to the Internet or network with antivirus software turned off, your computer is vulnerable to attack.
Use Regedit
This process requires modifying your registry, which can be very useful but also dangerous. It is recommended that you close all running programs before proceeding with this solution. It is recommended that you back up your registry in case something goes wrong during editing.
- Open the Run dialog box by pressing the Windows logo key + R keys at the same time. Then type regedit and click OK. Click Yes when prompted for User Account Control.
- In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE >> SOFTWARE >> Policies >> Microsoft >> Windows >> WindowsUpdate >> AU.
- In the right pane of the AU button, double-click UseWUServer, change the data value to 0, and click OK.
If you cannot find WindowsUpdate, you need to create it. Follow the instructions below.
- Right-click the Windows folder, then choose New> Key and name the new key WindowsUpdate.
- Right click on the Windows Update folder then select New >> Key and name the new key AU.
- Right-click on the right side of the AU button and select New >> DWORD (32-bit) Value. Name the new value UseWUServer. Set the value to 0.
- Now try installing Windows updates.
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While trying to connect to Microsoft’s Windows Updates servers, you might run into many errors. One such error code is 0x8024402C. This error code can be seen mentioned on the screen when the user checks for updates.
This error 0x8024402C is caused when the proxy or the firewall settings are configured incorrectly. This results in the client’s connection to the Windows Update servers failing.
If you receive this error code 0x8024402c, here are two things you could try:
- Fix the Proxy Settings.
- Set up Automatically Detect the connection settings.
If you tend to create a System Restore point usually, you can try to undo any sorts of intentional or unintentional modifications on your computer; you can try to perform a System Restore from that System Restore point. And in case, you do not have any habit to create and maintain a System Restore point; you can also start doing so because it is a very strong feature that will let you fix your computer in a number of scenarios.
1] Fix the Proxy Settings
Search for Internet Explorer in the Cortana Search box and select the appropriate entry.
Now, hit the WINKEY + T button combination on your keyboard and click on Internet Options. Navigate to the tab named Connections.
Click on LAN Settings.
Then click on Advanced.
Delete all the entries in the list generated in the section called Exceptions.
In case the Advanced button is disabled because of the checkbox labeled as Use a proxy server for your LAN (These settings will not apply to the dial-up or VPN connections) is disabled, you are good to go and jump to the next step.
Then start by pressing WIN+X keys or right-click on the Start button and click on Command Prompt (Admin) or just search for cmd in the Cortana search box, right click on the Command Prompt icon and click on Run as Administrator. Click on Yes for the UAC or User Account Control prompt that you get.
Now type in the following commands one by one and then hit Enter after each one of them.
netsh winhttp reset proxy net stop wuauserv net start wuauserv
Reboot your computer and then try to check for updates again.
2] Set up Automatically Detect the connection settings
Start by typing in Internet Options in the Cortana Search Box. Click on the appropriate result.
Now navigate to the tab called Connections.
Under the section labeled as Local Area Network (LAN) settings. Click on the button that says LAN Settings.
Under the section of Proxy Server, uncheck the option that is labeled as Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections).
Click on OK and then Reboot the computer for the changes to take effect.
Now check if your issue is fixed or not.
I hope this works for you!
Ayush has been a Windows enthusiast since the day he got his first PC with Windows 98SE. He is an active Windows Insider since Day 1 and has been a Windows Insider MVP.