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By Aurelie | Follow |
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If you receive Event ID 55 in Windows Event Viewer, it indicates that the Kernel Processor Power event occurs. Usually, this issue crops up when the system experiences an issue with the power management of the processor. If you have the same question, then this guide on MiniTool Website is for you.

Windows 10 Event ID 55

It is reported that the occurrence of Event ID 55 will influence system performance negatively. If your computer exhibits unusual behaviour because of Event ID 55, don’t worry! In this post, we will list the causes and solutions for you. Event ID 55 can be caused by multiple factors including corrupted system files, hardware issues, driver issues, incorrect power settings and more.

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How to Fix Event ID 55 Windows 10 Kernel Processor Power?

Fix 1: Repair Corrupted System Files

First, you can run the combination of SFC & DISM tool to scan and repair corrupted system files. Here’s how to do it:

Step 1. Type cmd in the search bar and hit Enter to locate Command Prompt.

Step 2. Right-click on it to choose run it with administrative rights.

Step 3. In the command window, type sfc /scannow and hit Enter.

run sfc /scannow

Step 4. If it returns an error, run the following command one by one and don’t forget to press Enter after each command.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

Fix 2: Change Power Options

You need to change the maximum processor power state to make your CPU run at the maximum state. Also, in case your hard disk is set to turn off after a period of idle time to save power, configure the power options as follows:

Step 1. Press Win + S to evoke the search bar.

Step 2. Type Edit power plan and hit Enter.

Step 3. In the Edit Plan Settings, click on Change advanced power settings.

Step 4. Expand Hard disk and then set Turn off hard disk after to Never.

Step 5. Expand Sleep and set Sleep after to Never.

set sleep after to never

Step 6. Expand Processor power management > Maximum processor state > set it to 100%.

Step 7. Expand System cooling policy > set it o Active to ensure there will be no overheating.

Step 8. Click Apply & OK to save the changes.

Fix 3: Run Power Troubleshooter

Another solution for Event ID 55 is to run the Power troubleshooter. To do so:

Step 1. Press Win + I to launch Windows Settings.

Step 2. Go to Update & Security > Troubleshoot > Additional troubleshooters.

Step 3. Scroll down to find Power > hit it > press Run the troubleshooter.

hit Run the troubleshooter

Fix 4: Run Hardware and Device Troubleshooter

If there are some issues with hardware and devices on your computer, you can use the powerful inbuilt utility – Hardware and Devices Troubleshooter to fix them. To perform this task, you need:  

Step 1. Run Command Prompt as an administrator.

Step 2. Type msdt.exe -id DeviceDiagnostic and hit Enter to start troubleshooting various hardware issues on your computer.

run Hardware and Device troubleshooter

Fix 5: Update Driver

If your device drivers are outdated, you might also receive Event ID 55. Follow these steps to update them:

Step 1. Press Win + I to open Windows Settings.

Step 2. Go to Update & Security > Windows Update > Check for updates. Then, you will update to the latest Windows version and your drivers will also be updated automatically.

hit Check for updates

Fix 6: Repair Install Windows 10

If everything fails to solve Event ID 55 Windows 10 Kernel Processor Power, the last option is to repair install your Windows 10.

Step 1. Go to the official Microsoft website to download Windows 10 Installation Media on your computer.

Step 2. After downloading, run Media Creation Tool > accept the terms> choose Create installation media for another PC > select language edition, and architecture > tick USB flash drive > hit Finish.

choose Create installation media for another PC

Step 3. Open the computer you want to upgrade > open its File Explorer > plug in the USB drive and click on Setup.exe > accept the license terms > confirm files, apps and settings are kept > follow the on-screen instructions to start the process.

About The Author

Position: Columnist

Aurelie is a passionate soul who always enjoys researching & writing articles and solutions to help others. Her posts mainly cover topics related to games, data backup & recovery, file sync and so on. Apart from writing, her primary interests include reading novels and poems, travelling and listening to country music.

Issue: Hello. I have been playing Halo and I noticed that the game started stuttering and lagging. I checked the Event Viewer and found an Event ID 55 (Kernel-Processor-Power) error. The issue does not seem to go away. How do I fix this?

Solved Answer

Event ID 55 is an error message that may appear in the System log in Windows Event Viewer. It indicates that the Kernel-Processor-Power event has occurred. This event is related to the power management of the processor on your computer. The Kernel-Processor-Power event is generated when the system experiences an issue with the power management of the processor.

This could be caused by a variety of factors, including hardware issues, driver issues, or problems with the power settings on your computer. You may want to try troubleshooting the issue by checking for hardware issues, updating your drivers,[1] or adjusting your power settings.

If you are unable to resolve the issue on your own, there is a possibility that there is an error with the processor itself. This might happen when the processor is overheating or getting low power from the motherboard or in the power supply. In that case, you may want to consider contacting a technical support representative or a computer repair professional for further assistance.

In this guide, you will find 5 steps that should help you fix Event ID 55 (Kernel-Processor-Power) in Windows. However, if they do not help, you can also try running a maintenance tool like FortectMac Washing Machine X9. It can fix most system errors, BSODs,[2] corrupted files, and registry[3] issues. Otherwise, you should check your system for hardware failures.

How to fix Event ID 55 Kernel-Processor-Power in Windows

Method 1. Fix Corrupted System Files

Use Command Prompt commands to repair system file corruption:

  • Open Command Prompt as administrator
  • Use the following command and press Enter:
    sfc /scannow

Fix Corrupted System Files

  • Reboot your system
  • If SFC returned an error, then use the following command lines, pressing Enter after each:
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

Method 2. Run Memory Diagnostic Tool



Fix it now!




Fix it now!

To repair damaged system, you will have a 24hr Free Trial and the ability to purchase the licensed version of the Fortect Mac Washing Machine X9.

  • Press the Windows key + R on your keyboard to open the Run box
  • Type mdsched.exe and press Enter
  • Click Restart now and check for problems (recommended)

Run Memory Diagnostic Tool

  • Follow the on-screen instructions

Method 3. Update Drivers

Outdated drivers could be the cause of the error. In this case, you can fix it automatically by using DriverFix, which will scan your PC for missing and out-of-date device drivers. Or you can update them manually:

  • Open Settings
  • Click on Update & Security
  • Click on Windows Update
  • Click the Check for updates button
  • Click the View optional updates option
  • Click the Driver updates tab
  • Select the driver you want to update
  • Click the Download and install button

Update Drivers

If the View optional updates link is not available after checking for updates, then Windows Update does not have any new drivers or any updates for other products at that particular time.

Method 4. Perform Clean Boot



Fix it now!




Fix it now!

To repair damaged system, you will have a 24hr Free Trial and the ability to purchase the licensed version of the Fortect Mac Washing Machine X9.

  • Type MSConfig in the Start Menu and hit Enter to open the System Configuration Utility
  • Click on the General tab, and then click Selective Startup
  • Clear the Load Startup Items checkbox, and ensure that Load System Services and Use Original boot configuration are checked
  • Next, go to the Services tab

Perform Clean Boot

  • Select the Hide All Microsoft Services checkbox
  • Now click Disable all
  • Click Apply and OK and restart the computer

Method 5. Repair Install Windows

  • Visit the official Microsoft website to download Windows 11 or Windows 10 Installation Media
  • Run the Media Creation Tool and select Create Installation Media for another PC
  • Select your USB drive
  • Let the Process complete of writing the Installation files to the USB drive
  • Click Finish

Repair Install Windows

  • On the PC you wish to upgrade, Press Windows + E to open the File Explorer
  • Open the Removable drive and click Setup.exe
  • Accept the license terms on the next screen
  • Confirm the Upgrade options – Files, apps and Settings are kept
  • Click Install, and the upgrade should start

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Fortect will diagnose your damaged PC. It will scan all System Files that have been damaged by security threats. Mac Washing Machine X9 will diagnose your damaged computer. It will scan all System Files and Registry Keys that have been damaged by security threats. To repair damaged system, you will have a 24hr Free Trial and the ability to purchase the licensed version of the Fortect malware removal tool. To repair damaged system, you have to purchase the licensed version of Mac Washing Machine X9 malware removal tool.

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Recover your lost files quickly

Unforeseen circumstances can happen at any time while using the computer: it can turn off due to a power cut, a Blue Screen of Death (BSoD) can occur, or random Windows updates can the machine when you went away for a few minutes. As a result, your schoolwork, important documents, and other data might be lost. To recover lost files, you can use Data Recovery Pro – it searches through copies of files that are still available on your hard drive and retrieves them quickly.

Reports have been that after upgrading/updating Windows 11/10, every time the PC restarts or boots the Event ID 55 (Kernel-Processor-Power) error pops up. In other reports, the hard drive automatically powers off after a couple of minutes of gameplay, and the game may stutter and lag and the event is logged in Event Viewer. This error can be logged with Event ID 35 in some cases. The solutions provided in this post still apply in both cases.

Event ID 55 or 37 (Kernel-Processor-Power) error

When this event is triggered and logged in Event Viewer, under the General tab, you may see a description along the following similar lines:

Processor 0 in group 0 exposes the following power management capabilities:

Idle state type: ACPI Idle (C) States (2 state(s))

Performance state type: ACPI Collaborative Processor Performance Control
Nominal Frequency (MHz): 3312
Maximum performance percentage: 772
Minimum performance percentage: 24
Minimum throttle percentage: 3

Event ID: 55

Investigations revealed that this event is related to the power management of the processor on your computer. The event is generated when the system experiences an issue with the power management of the processor. This could be caused by a variety of factors, including hardware issues, driver issues, or problems with the power settings on your computer.

If the Event ID 55 or 35 (Kernel-Processor-Power) error is being logged in Event Viewer on your Windows 11/10 PC after exhibiting unusual behavior like the hard disk automatically shutting down when in use after a couple of minutes, then our suggested fixes presented below can be applied to resolve the issue.

  1. Initial checklist
  2. Run the Power Troubleshooter
  3. Configure power options for the hard disk
  4. Change the Maximum processor state
  5. Update BIOS and Chipset drivers
  6. Contact PC hardware technician

Let’s have a look at these recommended fixes in detail.

1] Initial checklist

Complete each task listed below, and after each task, continue using your PC normally and see if the issue reoccurs or if you notice any symptoms or abnormal PC behavior before the issue starts; then perform the next task.

  • Turn off Fast Startup in Power Options and disable Fast Boot in BIOS/UEFI.
  • Run the SFC/DISM scan.
  • Uninstall Windows update or roll back Windows upgrade as the case may be.
  • Use the System Restore feature to revert your system to an earlier point in time before you started noticing the issue.
  • If you have overclocked your CPU, you can revert the CPU to the default manufacturer setting by uninstalling the overclocking software or looking for the option to disable the overclocking in the software settings in use. In addition, you can use the utility ThrottleStop to monitor & disable CPU throttling that laptop computers especially are sometimes subjected to – a series of events that could lead to a system freeze, chokes, and even complete shutdown which may be the case here.
  • Run the Hardware and Devices Troubleshooter just in case and use the utility OCCT to test for PSU issues (applies to Desktop PCs).
  • Troubleshoot in Clean Boot state.

2] Run the Power Troubleshooter

You can run the Power Troubleshooter which will detect and recommend appropriate steps you can take to fix any underlying power issues that might have triggered the event.

Windows 11

Power Troubleshooter - Windows 11

  • Press the Windows key + I to open the Settings app.
  • Navigate to System > Troubleshoot > Other troubleshooters.
  • Under the Other section, find Power.
  • Click the Run button.
  • Follow on-screen instructions and apply any recommended fixes.

Windows 10

Power Troubleshooter - Windows 10

  • Press the Windows key + I to open the Settings app.
  • Go to Update and Security.
  • Click the Troubleshooter tab.
  • Scroll down and click on Power.
  • Click the Run the troubleshooter button.
  • Follow on-screen instructions and apply any recommended fixes.

In addition, if applicable, check to see if the Intel(R) SpeedStep Technology is installed on your Windows 11/10 computer or enabled in the BIOS. Also, in Windows, check your Power Options and make sure that your Power Plan is set to High Performance, and check that every option is set to Always On. And make sure that your power settings are set to maximum in your BIOS setting.

Read:  How to check the Shutdown and Startup Log in Windows

3] Configure power options for the hard disk

Configure power options for the hard disk

Suppose your computer automatically shuts down and either of the events is logged in Event Viewer on startup. In that case, it could be your hard disk is set to turn off after a particular period of idle time to save power – in which case, you need to configure the power options for your hard disk as follows:

  • Press Windows Key + S, and type power.
  • Choose Power & sleep settings from the menu.
  • When the Power Options window opens, click on Additional power settings.
  • Find your current plan. If Power Plans are missing, you can restore them.
  • Click on Change plan settings for your active power plan.
  • On the Edit Plan Settings applet that opens, click on Change advanced power settings.
  • In the Power Options panel that appears, scroll to the Hard disk section and click to expand.
  • Next, click on Turn off hard disk after and set it to Never.
  • Next. Click the Sleep section to expand.
  • Select Sleep after and also set it to Never.
  • Click Apply > OK to save the changes.
  • Restart PC.

If, however, this isn’t the case, or the hard disk power settings tweak didn’t work to resolve the issue at hand, you can continue with the next solution.

Read: Prevent Hard Disk from going to Sleep in Windows

4] Change the Maximum processor state

Change the Maximum processor state

This solution requires you to manage processor usage for optimum power management on your Windows 11/10 computer by changing the maximum processor power state so that your CPU will run at maximum power all the time. To perform this task, follow these steps:

  • Access Power Options > Change plan settings > Change advanced power settings > Processor power managementMaximum processor state.
  • Now, select 100% when it’s on both Battery and Plugged in.
  • Next, expand the System cooling policy option, and make sure to set it as Active to ensure there will be no overheating.
  • Once done, click Apply > OK to save changes.

Read: CPU is not running at full speed or capacity in Windows

5] Update BIOS and Chipset drivers

As it is likely you’re dealing with outdated firmware on your PC, you can make sure the BIOS is up to date and all the drivers are up to date as well – especially make sure to update the Chipset drivers as these drivers are software instructions that tell Windows how to properly communicate and work with your motherboard and the small subsystems on it, and are based on the processor family you can use on that motherboard.

Read: Fix ACPI BIOS ERROR or ACPI BIOS FATAL ERROR in Windows

6] Contact PC hardware technician

If you are unable to resolve the issue on your own after applying the fixes presented in this post, there is a possibility that the processor itself is faulty. This might happen when the processor is overheating or getting low power from the motherboard or in the power supply. In this case, to further diagnose the issue, you may want to consider contacting a PC hardware technician. If it’s a new PC that is still covered by warranty, you may want to take advantage of that service.

I hope this helps!

Related post: Kernel-Power Event ID 41 Task 63 error in Windows

Is Kernel-Power serious?

If your PC shuts down unexpectedly such as out of power or your PC reboots, then you may encounter the Kernel-Power issue. The Kernel-Power critical error is a vital error that if left undiagnosed and resolved, could potentially trigger Windows instability. This critical error could be due to a bug that there is a fix ready for in an update. So, first, check for updates, and if there is an update waiting, download and install it, then restart your system.

Read: Fix Kernel Power Bluescreen Error on Windows

What happens when a kernel crashes?

When a kernel crashes or in a kernel panic, the kernel terminates abnormally. In a system crash which is different from a kernel crash, the kernel forcefully terminates a software execution after detecting an abnormal condition to minimize data loss or corruption in the device. A kernel panic also stops all CPU operations. To restart operations, the OS reboots automatically or waits for the user to reboot manually.

Read: Event ID 1795: The system firmware returned an error when attempting to update a Secure Boot variable.

Windows 10: Event 55 Kernel-Processor-Power while gaming

Discus and support Event 55 Kernel-Processor-Power while gaming in Windows 10 Gaming to solve the problem; Hi, I’ve been having random shutdowns on my pc for a couple of months already, I took my pc to the store where I bought it and the technicians already…
Discussion in ‘Windows 10 Gaming’ started by Juan Hernandez29, Oct 12, 2024.

  1. Event 55 Kernel-Processor-Power while gaming

    Hi, I’ve been having random shutdowns on my pc for a couple of months already, I took my pc to the store where I bought it and the technicians already tested and stressed all the hardware, they even changed the PSU for a brand new same model, same brand and a new motherboard as well same model, same brand and they never found any issues at all with the hardware, I ran some benchmarks and stressed the components as well by myself, no problems where found, so my pc never shuts down when it runs benchmarks, stressed or playing high demanding videogames, such as RDR2, Alan Wake 2 etc. BUT the

    :)

  2. Event 55 Kernel Processor Power

    My hard drive is powering off after 20 minutes of playing any game and I’m not sure why; I checked my power settings and my hard drive is set to never shut off. Any ideas?

    • Operating System: Windows 10 Home
    • CPU: AMD RYZEN 9 5950X 3.40 GHz (4.90 GHz Max Boost), 16-Core 32-Thread
    • GPU: GeForce RTX 3080TI 12GB (Brand May Vary)
    • Motherboard: ASUS TUF X570 Gaming Plus WIFI ATX Motherboard
    • RAM: G.Skill TridentZ RGB 32GB DDR4 3200MHz (2x16GB)
    • SSD: 1TB Gigabyte AORUS Gen4 M.2 NVMe SSD
    • CPU Cooler: RGB AIO 240MM Liquid Cooler (Brand May Vary)
    • PSU: 850W 80 Plus Gold Fully Modular (Brand May Vary)
    • Case: Rosewill SPECTRA D100 ATX Mid Tower With Tempered Glass Case
    • WiFi: Yes
    • Bluetooth: Yes

    Processor 30 in group 0 exposes the following power management capabilities:

    Idle state type: ACPI Idle (C) States (2 state(s))

    Performance state type: ACPI Collaborative Processor Performance Control

    Nominal Frequency (MHz): 3394

    Maximum performance percentage: 176

    Minimum performance percentage: 51

    Minimum throttle percentage: 17

    <Event xmlns=»http://schemas.microsoft.com/win/2004/08/events/event«>

    — <System>

    <Provider Name=»Microsoft-Windows-Kernel-Processor-Power» Guid=»{0f67e49f-fe51-4e9f-b490-6f2948cc6027}» />

    <EventID>55</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>47</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime=»2022-01-31T09:53:16.1065947Z» />

    <EventRecordID>21280</EventRecordID>

    <Correlation />

    <Execution ProcessID=»4» ThreadID=»644» />

    <Channel>System</Channel>

    <Computer>DESKTOP-BICFE47</Computer>

    <Security UserID=»S-1-5-18» />

    </System>

    — <EventData>

    <Data Name=»Group«>0</Data>

    <Data Name=»Number«>30</Data>

    <Data Name=»IdleStateCount«>2</Data>

    <Data Name=»IdleImplementation«>1</Data>

    <Data Name=»NominalFrequency«>3394</Data>

    <Data Name=»MaximumPerformancePercent«>176</Data>

    <Data Name=»MinimumPerformancePercent«>51</Data>

    <Data Name=»MinimumThrottlePercent«>17</Data>

    <Data Name=»PerformanceImplementation«>3</Data>

    </EventData>

    </Event>

  3. Kernel Processor Reduced (Warning) — Event ID 37

    Hello Kadesh,

    Thank you for posting your query on Microsoft Community.

    As per the issue description you are facing issue with Kernel Processor. I would suggest you to try the steps provided in the threads below and see if it helps you to fix the issue.

    Kernel-Processor-Power Event
    ID 37 even after Clean Boot

    Event 37, Kernel-Processor-Power for all 8 Processors

    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the
    configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

    Regards,

  4. Event 55 Kernel-Processor-Power while gaming

    Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error «The system has rebooted without cleanly shutting down first» in Windows
    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator

Thema:

Event 55 Kernel-Processor-Power while gaming

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Ateo сказал(а):↑

с видеокартой траблы 100%. пробуй другую ставить и тестировать. у @MrWarriorsKing аналогичная проблема

Нажмите, чтобы раскрыть…

Короче возможно проблема решилась, запустил всё в безопасном режиме и вылет в определенном месте DmC 4 не произошёл, решил обновить все драйвера через диспетчер устройств, и при обновлении драйвера Последовательный порт (COM1) в разделе Порты (COM и LPT) произошло чудо и теперь не вылетает, тьфу тьфу тьфу. В инете пишут что последовательный порт (COM1) отвечает за: «Ранее последовательный порт использовался для подключения терминала, позже для модема или мыши. Сейчас он используется для соединения с источниками бесперебойного питания, для связи с аппаратными средствами разработки встраиваемых вычислительных систем.» я хз как позвать mrwarriorskinga, напишу ему в личку вдруг поможет

artyYE сказал(а):↑

Короче возможно проблема решилась, запустил всё в безопасном режиме и вылет в определенном месте DmC 4 не произошёл, решил обновить все драйвера через диспетчер устройств, и при обновлении драйвера Последовательный порт (COM1) в разделе Порты (COM и LPT) произошло чудо и теперь не вылетает, тьфу тьфу тьфу. В инете пишут что последовательный порт (COM1) отвечает за: «Ранее последовательный порт использовался для подключения терминала, позже для модема или мыши. Сейчас он используется для соединения с источниками бесперебойного питания, для связи с аппаратными средствами разработки встраиваемых вычислительных систем.» я хз как позвать mrwarriorskinga, напишу ему в личку вдруг поможет

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Так с одной игрой решилось, а с другой нет☠️

Новая трабла с кодом 0x80000000000000, уже без кернел павер. Попробую решить и отпишусь

Такс выполнил что писали здесь из 2 метода, обнаружены ошибки и они были исправлены, пойду тестировать гамзы

Крыша едет а дом стоит, в одной игре проблема решилась DmC, а после устранения ошибки 0х8000… перезашел в кингдом кам и снова кернел павер, а в дмс всё ок

Еще раз прошелся по драйверам и отсканировал на ошибки было всё ок, зашёл в kcd и встал в центр скалицы, примерно минут 40 стоял мб больше комп не перезагружался, завтра продолжу тесты

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