I have an HP dv7-3065xd notebook, and untill recently had windows 7. I received an icon from windows saying I nwasa able to download windows 10 and would be notified when the dl was ready. After downloading windows 10 my laptop handled it like a champ!!
I was very satisfied and happy. For a day!!!!
I was able to play games in xbox, downloaded games, my hp did everthing.
Now it will not download updates from either windows or hp. I cant stream videos on you tube or anything.
After finding my product on hp to try and update my drivers and bios it said my laptop is not supported.
So why even tell me I can get windows 10?
Why work flawlessy for a day and then not!!
I didnt change anything, so now I think……..
well Im not going to go there.
If you want to help me fine, if not bye.
I had been a loyal hp computers guy, now……
Windows 10: Can’t install HP Support Assistant
Discus and support Can’t install HP Support Assistant in Windows 10 Software and Apps to solve the problem; When I click on setup.exe in the C:\SWSetup\sp101214 folder it says please login with administrator rights before installing HP support assistant. The…
Discussion in ‘Windows 10 Software and Apps’ started by cgrim1985, Mar 28, 2021.
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Can’t install HP Support Assistant
When I click on setup.exe in the C:\SWSetup\sp101214 folder it says please login with administrator rights before installing HP support assistant. The thing is I’m logged in on an Administrator account and even tried running it in administrator mode by right clicking on the file selecting properties, then compatibility then run this program as administrator, but still get the same message, any advice is appreciated.
Windows version: 20H2 (OS Build: 19042.870) with all available updates
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HP SUPPORT ASSISTANT NOT WORKING
HP Support Assistant
Version 8.5.37.19
Not Working, Uninstalled, Reinstalled Multiple Times
Tried Even Setting Up A New Account User And Same Result
Part Of Windows Insiders Group Running
Windows 10 Insider Preview 17115.1 (rs4_release)
Using Trend Micro As Antivirus
- 12.0.1226
HP Support Assistant Not Blocked By My Wirewall
Any Suggestions ????
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HP Support Assistant Icon disappeared from desktop —
I did follow these steps and HP Support Assistant was gone from my taskbar list. What I did notice on my desktop was that my HP printer was now on my desktop. I clicked on the printer and the same menu for HP Support Assistant comes up. So the HP Support
Icon is replaced by Printer ICON. Thank you for your help. -
Can’t install HP Support Assistant
what is hp support assistant windows installer 3c7 ec6. msi
Hi,
Thank you for contacting Microsoft Community.
- Are you getting any notification for installing hp support assistant?
HP Support Assistant is a one-stop solution for connected, contextual support for your PC and printers. With an all-new user interface and other usability enhancements, it helps you maintain your PC—and printers— and avoid or resolve problems using automated
updates and self-help options.It is a software or application from your manufacturer so I suggest you to contact the manufacturer for assistance on this.
http://support.hp.com/us-en/
Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
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In this in-depth guide, we delve into the intricate reasons behind HP Support Assistant not working and provide a detailed roadmap to resurrect its functionality. As we know, embarking on the journey of troubleshooting issues with your HP devices often leads us to the HP Support Assistant – a beacon of support and maintenance. However, what if the very tool designed to assist you encounters problems? The frustration can be palpable. Encountering issues with HP Support Assistant, especially after a Windows update, is a common occurrence. Fortunately, resolving this problem doesn’t require advanced technical knowledge. So, let’s unravel the complexities and equip ourselves with solutions to navigate this maze effectively.
Reasons why HP Support Assistant Stops Working
Understanding the root cause of an error often illuminates the path to resolution, offering insights and fortifying against future occurrences. The cessation of HP Support Assistant functionality may stem from various sources. Before delving into troubleshooting strategies, let’s explore the underlying reasons why Support Assistant not working HP:
1. Windows Update Quandaries: The perpetual evolution of Windows can sometimes disrupt the harmonious operation of the support assistant. Keeping an eye on Windows updates is integral to understanding the issue.
2. Driver Dilemmas: The intricate interplay between drivers and software can result in disruptions. Issues within the driver ecosystem might be contributing to the support assistant’s reluctance.
3. Firewall or Antivirus Restrictions: The vigilant guardians of your digital realm, firewalls, and antivirus programs, can inadvertently hinder the support assistant’s endeavors. Assessing and adjusting their restrictions is a pivotal step.
4. Third-Party Intricacies: The collaborative digital ecosystem can be marred by the interference of third-party applications. Identifying and mitigating the impact of these applications is crucial in resolving the support assistant conundrum.
Solutions for HP Support Assistant Not Working Issue
Method 1: Install HP Support Assistant
If your current Support Assistant not working HP, consider resolving the issue by downloading the latest version without uninstalling the existing one.
After downloading, execute the file and click ‘Yes’ to confirm and finalize the installation. Restart your system and check if HP Support Assistant is functioning properly. If the issue persists, explore alternative methods.
Method 2: Uninstall the App
If the previous method proves ineffective, consider uninstalling HP Support Assistant and then reinstalling it. Follow these steps:
- Press the Windows key and ‘R’ simultaneously on your keyboard.
- Enter ‘control’ and click ‘OK.’
- In the Control Panel, navigate to ‘Programs’ and select ‘Programs and Features.’
- Locate HP Support Assistant in the list of installed apps.
- Follow the on-screen instructions to uninstall it.
- Close the Control Panel after the uninstallation is complete.
- Open File Explorer and search for C:\Program Files (x86) | Hewlett Packard \.
- Delete the HP Support Framework folder.
- Download the HP Support Assistant installer file and check if it resolves the issue.
- Launch the installer, check for updates, wait for the downloads, and restart your system to address the Support Assistant not working problem.
Method 3: Update the Driver Manually
If outdated components are causing issues, consider updating to the latest versions from the official website.
1. Visit the HP Care product page and enter your HP Laptop details for update options.
2. Review the available updates and install them sequentially.
3. If there’s an update for HP Support Assistant, download and install it.
4. Download the necessary drivers and restart your device for the changes to take effect.
Method 4: Disable the antivirus software
Occasionally, antivirus software can interfere with HP Support Assistant functionality post-update. Temporarily disable it and check if the issue persists.
Final Steps to Start HP Support Assistant
The moment you download HP Support Assistant, proves to be a valuable tool to enhance your interaction with HP devices. While encountering occasional issues is normal, this blog equips you with troubleshooting steps to address common problems effectively. Ensure regular updates for your software and drivers, along with a stable internet connection for optimal performance. If none of the above solutions work, reach out to HP Tech Support Forum for expert assistance in resolving not only the HP Support Assistant not working problem but any other issues as well. Alternatively, for any sort of printer support, you can go to printer Support Forum, where you can put any query.
Is your HP Support Assistant not working on Windows 10 or 11 system? From system diagnostics to driver upgrades, this small application can simplify many chores. It is not immune, nevertheless, from sporadic errors. This tutorial will go over typical problems and offer workable fixes to get your HP Support Assistant back on line.
Here to help you with your HP Support Assistant problems is Techdrive Support, a top USA supplier of tech support tools and services.
Understanding Common Issues
Let’s first list some typical reasons your HP Support Assistant can be acting strangely before delving into the fixes:
● Outdated Software: Unanticipated mistakes and compatibility issues could result from an HP Support Assistant who is out-of current.
● Corrupted Installation Files: The functionality of the utility could be hampered by damaged or lacking installable files.
● Conflicting Software: Operations of the HP Support Assistant may be hampered by some programs, particularly security ones.
● Windows Updates: Sometimes pending Windows updates results in compatibility problems.
Effective Solutions to Try
Now that the possible offenders have been found, let’s investigate doable fixes to help to correct the matter:
1. Edit HP Support Assistant
● Manually Search for Updates:
1. Launch the HP Support Assistant program.
Seek for a «Check for Updates» or «Updates» choice.
Click on it to start the updating procedure.
● Update Automatically
Make sure your system has internet connection.
The HP Support Assistant should, when suitable, automatically search for updates and apply them.
2. Reinstall HP Support Assistant
Should updating not fix the problem, reinstalling the program can be a useful next step:
● Remove the Current Version:
Setings > Apps & Features first.
2. Locate «HP Support Assistant» within the list.
Click it and choose «Uninstall.»
● Download the most recent version:
Search the HP Support website for the most recent version of the HP Support Assistant fit for your Windows version.
To start the installation procedure, download the installer and execute it.
3. Run Windows Update
Sometimes out-of-date Windows systems cause problems with programs like the HP Support Assistant to be compatible. To tackle this:
● Look for updates:
Proceed to Settings > Update & Security > Windows Update.
Click on «Check for updates» to install any accessible ones.
4. Disable Conflicting Software
Some security tools or antivirus programs might compromise the HP Support Assistant’s capability. See whether the problem is fixed by momentarily turning off any outside security programs.
5. Run System File Checker (SFC) and Deployment Image Servicing and Management (DISM)
Moreover unforeseen problems can result from system file corruption. Repair any broken system files by opening Command Prompt as Administrator:
Look on the Start menu for «Command Prompt».
2. Run as administrator by right-click on «Command Prompt».
● Execute SFC Scan:
Press Enter after type sfc /scannow.
Runs DISM:
Press Enter after type DISM /Online /Cleanup-Image /RestoreHealth.
Extra advice
● Start Your Computer Again: Usually, a quick restart fixes transient problems.
● Verify HP Support Forums: Community-based answers and troubleshooting advice abound from the HP Support Forums.
● Ask HP Support: Should none of the following fixes address your needs, think about getting personal help from HP Support.
Conclusion
Most often occurring problems with the HP Support Assistant on Windows 10 and 11 should be resolved by following these guidelines and troubleshooting approaches. Run frequent system scans, remember to keep your software current, and visit the HP Support page for the most recent information and help. See Tecdrive Support Inc for professional advice if you keep running across recurring issues.
HP Support Assistant won’t open on a laptop is a common problem and can be fixed easily. There is a lot of software available that you can use to fix it. You can use them to fix common computer problems, protect you from losing files, malware, and hardware failure, and make your computer run as fast as possible. Now, in 3 easy steps, you can fix PC problems and get rid of viruses:
- You can get the Restore PC Repair Tool, which has Patented Technologies, by downloading it (patent available here).
- Click Start Scan to look for problems with Windows that could be causing your PC to act up.
- Click “Repair All” to fix problems with your computer’s performance and security.
If you use the HP Support Assistant tool that comes pre-installed on HP computers to get updates and other information, not being able to use it can be frustrating. Several HP users have said that after the Windows update, the HP Assistant won’t open on their HP laptops. In the Microsoft community forums, many users have talked about problems that are similar to these.
Here are a couple of troubleshooting tips to help you fix the problem if your HP Assistant won’t open.
How to get HP Support Assistant to open:
1. Download and install HP Assistant
- If the current version of the HP Assistant Support app won’t open, try downloading and installing the latest version of the app on top of the current one.
- From the link, you can get the installer for the HP Assistant.
- Start the installer, and when asked to confirm, click yes.
- Installation should go on.
- If the PC tells you to, restart the computer.
- Check to see if the app works again after the restart.
2. Get rid of the HP Support Assistant.
- If the installation doesn’t work, you can remove the app from the Control Panel and try again.
- Hit the Windows key plus R.
- Type control and hit the OK button.
- Go to Programs > Programs and Features in the Control Panel.
- Choose HP Assistant Support from the list of programs that have been installed.
- Click on “Remove.” Follow the instructions on the screen to finish uninstalling.
- Put the Control Panel to bed.
- Select File Explorer to open and move to the place mentioned below:
- C:\Program Files (X86)\Hewlett Packard\
- Delete the folder inside that says “HP Support Framework.”
- Now, run the installer for the HP Assistant that you downloaded from the first solution and see if anything has changed.
Put the HP Assistant to work. Go to about and click on Check for the latest version. Wait for the app to check for updates and install them if there are any.
3. Download drivers and update them manually
- If your computer has some old parts that you want to update, you can get them from the official website and save them to your computer.
- Go to the product page for HP Care.
- Enter the information about your HP laptop for which you want to get the software update.
- Now, look at all the updates that are available and install them one by one.
- If there is an update for the HP Support Assistant, you should also download and install it.
- Even though you don’t have to manually download driver updates, you might want to if the HP Support Assistant still won’t open.
Conclusion
Most of the time, the HP Assistant works fine, but if you run into trouble, this guide should help you fix it. Do tell us in the comments how you fixed the problem where the HP Support Assistant won’t open.