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#3
He Eoin,
Yes, that is helpful. That’s what I have followed in setting up. The service is running on the Windows OS. And I have QEMU Guest Agent Enabled on the options on the 1 and only VM.
When I use the command qm agent 100 ping (100 is the Windows VM) I just get QEMU guest agent is not running.
I’m not sure what is wrong as the setup seems so simplistic. I have rebooted the VM and Proxmox just to make sure and no change.
Deleted member 93625
Guest
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#4
@CCWTech So, you installed virtio-win and virtio-serial drivers, installed QEMU guest agent? Maybe try to change HDD connector type to something different?
Eoin
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#5
Yes I did. How would HDD connector impact it? It’s a Windows service. Wouldn’t there be potential data loss if I changed HDD connector type?
Deleted member 93625
Guest
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#7
Thanks Eoin. I tried that as well. I appreciate your help.
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#8
I’m still searching for a fix for the Windows agent for Proxmox. Any updates to the instructions on how to make this work for WIndows VMs? (or is Windows just not widely supported?)
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#9
I’m still searching for a fix for the Windows agent for Proxmox. Any updates to the instructions on how to make this work for WIndows VMs? (or is Windows just not widely supported?)
Did you ever get anywhere with this? I’m in a similar situation.
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#10
@CCWTech @PitRejection2359 have you double checked the Device Manager for missing drivers (particularly VirtIO Serial)?
I had the same problem with trying to get Guest Agent to work on Windows Server 2019, where I initially installed the VirtIO Serial drivers after checking the Device Manager before installing Guest Agent. It turns out that after installing Guest Agent and restarting, nothing worked.
I checked Device Manager again and found that the VirtIO Serial driver had problem, reinstalled the driver and restart, now Guest Agent work properly
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#11
Yes, unfortunately that’s not it.
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#12
@CCWTech I can confirm what @quadcube says. It worked for me. In my case the issue was with Windows Server 2012 R2. I had installed the last version at the moment( virtio-win-0.1.185-2/ ), and I had an issue with the VirtIO Serial driver too( In Device Manager/System Devices/ VirtIO Serial Driver it had a yellow exclamation sign). After changing and installing several times different versions virtio-win-0.1.187 was the one that worked for me. I hope it helps
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#13
I’m having the same issue- First VMs for Windows 10 and Windows Server 2019. Followed the instructions:
Code:
PS C:\Users\Administrator> get-service qemu-ga
Status Name DisplayName
------ ---- -----------
Running qemu-ga QEMU Guest Agent
But:
Code:
# qm agent 106 ping
No QEMU guest agent configured
I installed the drivers under Device manager, rebooted. Nothing missing under the device manager now.
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#14
I am having the same problem as well … service running, drivers installed.
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#15
I gave up under windows. Under Linux, works fine.
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#16
I agree. I am using this in a lab environment to see if I can recommend Proxmox to my clients. Unfortunately, most of them are mixed Linux/Windows environments so this is not an option. While the Windows VM’s run ok, I think there is missing functionality.
This is an awesome product for a pure Linux environment but I cannot suggest it for mixed environments.
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#17
Figured it out!
The drivers are controlled by your VM options:
- Hardware -> Memory -> Ballooning Device = Windows VirtIO Ballon Driver
- Options -> QEMU Guest Agent = Windows VirtIO Serial Driver
The need to be set before you boot the VM and install the drivers. If you enable either of these after you have installed the drivers, you nned to go the device manager and make that the devices are there and install the drivers if necessary.
I wish that the QEMU Guest Agent was enabled as this is the biggest issue newbs like me have starting out.
Once you have the VirtIO Ballon Driver and Virt IO Serial driver installed, then install the QEMU Guest agent and you are ready to roll.
You need to see these drivers
Last edited:
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#19
The[y] need to be set before you boot the VM and install the drivers.
Slight correction in case anyone else comes looking here in the future… The QEMU Agent and Balloon Driver can be enabled at any time. You can enable them after booting the VM and you can enable them before or after you install the drivers and software, just as long as you do both at some point. More details in this other thread.
If you do enable them after first boot, the VM will need to be powered off completely for the «hardware» changes to take affect. A simple restart is not sufficient.
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#20
Agent wouldn’t work until I installed «virtio-win-guest-tools.exe» from the virtio-win-0.1.229 ISO.
Learn why Proxmox Says “QEMU Guest Agent is Not Running”. Our Proxmox Support team is here to help you with your questions and concerns.
Why Proxmox Says “QEMU Guest Agent is Not Running”
If you’ve run into the “QEMU Guest Agent is not running” message in Proxmox VE, you are in luck!
Our experts are here to help you out. This error means the communication channel between your virtual machine and the Proxmox server is disrupted.
The QEMU Guest Agent helps Proxmox to effectively monitor and manage our VM. It offers several features like:
- Performance Monitoring:
Track memory, CPU, disk usage, and network traffic within the VM. - Shutdown/Reboot:
Start shutdowns or reboots of the VM from the Proxmox interface. - File System Synchronization:
Easily transfer files between the virtual machine and Proxmox host. - Time Synchronization:
Make sure the VM’s clock is in sync with the Proxmox host.
Reasons behind the “QEMU Guest Agent is Not Running”
- Not Installed or Enabled:
The QEMU Guest Agent might not be installed or enabled within the guest VM.
- Not Running:
Even if installed, the Guest Agent service might not be running due to various reasons.
- Driver Issues:
Missing or outdated drivers for the Guest Agent within the VM can cause communication problems.
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Troubleshooting Tips
- First, go to the VM and log in to the guest operating system. The installation commands depend on the guest OS. For example:
- For Debian/Ubuntu:
sudo apt update
sudo apt install qemu-guest-agent - For CentOS/RHEL:
sudo yum update
sudo yum install qemu-guest-agent
- For Debian/Ubuntu:
- Next, enable and start the Guest Agent service:
- For Systemd (most modern Linux distros):
sudo systemctl enable qemu-guest-agent
sudo systemctl start qemu-guest-agent - For SysVinit (older Linux distros):
sudo chkconfig qemu-guest-agent on
sudo service qemu-guest-agent start
- For Systemd (most modern Linux distros):
- Next, check if the Guest Agent service is running:
- For Systemd:
sudo systemctl status qemu-guest-agent
- For SysVinit:
sudo service qemu-guest-agent status
- For Systemd:
- In some cases, a simple reboot can fix temporary glitches that prevent the Guest Agent from starting correctly.
sudo reboot
- Sometimes, firewall rules within the guest VM might block communication with the Proxmox host. So, make sure the Guest Agent service is allowed to communicate on the appropriate ports (typically port 22 for SSH).
sudo iptables -A INPUT -p tcp --dport 22 -j ACCEPT
Let us know in the comments if you need further help with this error.
[Need assistance with a different issue? Our team is available 24/7.]
Conclusion
In brief, our Support Experts demonstrated how to fix the “QEMU Guest Agent is Not Running” error in Proxmox
Hey fellow Internet dweller, are you worried about the following message appearing during backup of a suspended virtual machine in Proxmox?
...
INFO: suspend vm
INFO: creating archive '...'
Qemu Guest Agent is not running - VM ### qmp command 'guest-ping' failed - got timeout
...
Then you should ask yourself a question, how can the QEMU guest agent in the virtual machine answer the “guest-ping” request while its virtual machine is suspended?
(Pay attention to the INFO: suspend vm
line appearing before the message).
Of course it cannot, so maybe you shouldn’t worry that much.
One thing you can try to calm yourself down is to test the communication with the VM from the host while the VM is not suspended:
qm agent <id> ping
If the the QEMU guest agent is reachable, the command will complete without any output.
If you’re using Windows as a guest OS, you can (re)install the QEMU guest agent from a virtio-win iso.
This entry was posted in Solutions and tagged proxmox, qemu. Bookmark the permalink.
Сегодня расскажу как подключить на виртуальную машину (ВМ) в Proxmox утилиту qemu-guest-agent для просмотра IP-адреса через WEB-интерфейс и правильной завершении работы ВМ.
Содержание
1. Что такое qemu-guest-agent
2. Установка qemu-guest-agent
2.1. На Proxmox
2.2. На Linux VM
2.3. На Windows VM
3. Настройка qemu-guest-agent в Linux
4. Проверка того, что связь с гостевым агентом работает
Что такое qemu-guest-agent
qemu-guest-agent — это вспомогательный демон, который устанавливается в гостевой системе. Он используется для обмена информацией между хостом и гостем, а также для выполнения команды в госте.
В Proxmox VE qemu-guest-agent используется в основном для двух вещей:
- Чтобы правильно завершить работу гостя, вместо того чтобы полагаться на команды ACPI или политики Windows
- Чтобы заморозить гостевую файловую систему при создании резервной копии (в Windows используйте службу теневого копирования томов VSS).
Установка qemu-guest-agent
На Proxmox
Вы должны установить гостевой агент в каждой виртуальной машине, а затем включить его, вы можете сделать это в веб-интерфейсе Proxmox VE (GUI).
Активируем qemu-guest-agent в Proxmox
или через CLI:
qm set VMID --agent 1
На Linux VM
В Linux вам нужно просто установить пакет qemu-guest-agent.
Здесь мы покажем команды для систем на базе Debian/Ubuntu и Redhat:
В системах на Debian/Ubuntu выполняем следующие команды:
sudo apt install qemu-guest-agent
sudo systemctl enable qemu-guest-agent
sudo systemctl start qemu-guest-agent
На системах на базе Redhat:
yum install qemu-guest-agent
sudo systemctl enable qemu-guest-agent
sudo systemctl start qemu-guest-agent
На Windows VM
Сначала вы должны скачать драйвер virtio-win iso (см. Windows VirtIO Drivers).
Затем установите драйвер virtio-serial:
- Прикрепите ISO к виртуальной машине Windows (virtio-*.iso)
- Перейдите в Диспетчер устройств Windows
- Найдите «PCI Simple Communications Controller«
- Щелкните правой кнопкой мыши -> Обновить драйвер и выберите на смонтированном iso DRIVE:\vioserial\<OSVERSION>\ where <OSVERSION> is your Windows Version — ваша версия Windows (например, W7 для Windows 7)
После этого необходимо установить qemu-guest-agent:
- Перейти к смонтированному ISO в проводнике
- Установщик гостевого агента находится в каталоге гостевой агент
- Запустите установщик двойным щелчком (либо qemu-ga-x86_64.msi (64-разрядная версия), либо qemu-ga-i386.msi (32-разрядная версия)
После этого qemu-guest-agent должен быть запущен.
Если он не запущен, вы можете использовать панель управления Службами, чтобы запустить его и убедиться, что он запустится автоматически при следующей загрузке.
Настройка qemu-guest-agent в Linux
В зависимости от дистрибутива гостевой агент может не запускаться автоматически после установки. Для запуска воспользуемся следующими командами:
sudo systemctl enable qemu-guest-agent sudo systemctl start qemu-guest-agent
Проверка того, что связь с гостевым агентом работает
Связь с гостевым агентом происходит через сокет unix, расположенный в /var/run/qemu-server/<my_vmid>.qga Вы можете проверить связь агента qm в proxmox:
qm agent <vmid> ping
если qemu-guest-agent правильно запущен в виртуальной машине, он выдаст пустое сообщения.
Source: bing.com
If you’re using Proxmox, you may have encountered an issue where the guest agent is not running properly. This can cause various problems for your virtual machines, including difficulty with backup and restore operations, and trouble with migration. In this article, we’ll explore some possible causes of this problem, and provide some tips for troubleshooting and resolving the issue.
What is the Proxmox Guest Agent?
Source: bing.com
The Proxmox guest agent is a software component that runs inside virtual machines (VMs) on the Proxmox virtualization platform. Its main purpose is to provide communication between the host system and the VM, allowing for better integration and performance. The guest agent is responsible for tasks such as graceful shutdowns, time synchronization, and IP address management.
Possible Causes of the “Guest Agent Not Running” Error
Source: bing.com
If you’re seeing the “guest agent not running” error message in Proxmox, there could be several reasons why. Here are some of the most common causes:
- The guest agent is not installed properly
- The guest agent service is not running
- The guest agent is not configured correctly
- The firewall is blocking the guest agent
- The host system is unable to communicate with the guest
How to Troubleshoot the Proxmox Guest Agent Issue
Source: bing.com
If you’re experiencing the “guest agent not running” error in Proxmox, there are several steps you can take to troubleshoot and resolve the issue. Here are some tips:
Check the Guest Agent Installation
Source: bing.com
The first thing to check is whether the guest agent is installed properly in the VM. This can be done by logging into the VM and checking for the presence of the guest agent package. If it’s not installed, you’ll need to install it before you can proceed with troubleshooting.
Start the Guest Agent Service
Source: bing.com
If the guest agent package is installed, the next step is to check whether the guest agent service is running. This can be done by running the following command in the VM:
systemctl status pve-guest-service
If the service is not running, you can start it by running the following command:
systemctl start pve-guest-service
Check the Guest Agent Configuration
Source: bing.com
If the guest agent service is running but you’re still experiencing issues, the next step is to check the guest agent configuration. You can do this by looking at the configuration file for the guest agent, which is located in the following directory:
/etc/pve/nodes/[node-name]/[vm-id].conf
Make sure that the configuration file contains the correct settings for the guest agent, including the correct IP address and port number.
Check the Firewall Settings
Source: bing.com
If the guest agent service and configuration are both correct, the issue could be related to firewall settings. Make sure that the firewall is not blocking communication between the host system and the guest agent. You can do this by opening the relevant ports in the firewall settings.
Check the Host-Guest Communication
Source: bing.com
Finally, if you’ve tried everything else and you’re still experiencing issues with the guest agent, the issue could be related to communication between the host system and the guest. Make sure that the host system is able to communicate with the guest, and that there are no network issues that could be causing the problem.
Conclusion
The “guest agent not running” error in Proxmox can be frustrating, but it’s usually easy to resolve with some basic troubleshooting steps. By following the tips we’ve outlined in this article, you should be able to identify and fix the issue, allowing your virtual machines to run smoothly and without interruption.