Bootcat cache windows 10

В данной статье мы с вами будем рассматривать синий экран смерти, который именуется PROCESS1_INITIALIZATION_FAILED и имеет номер 0x0000006B. Что сами Майкрософт говорят по поводу этой проблемы? Они говорят вот что: «Данная проблема появляется вследствие повреждения файла Bootcat.cache или же из-за изменения размера этого файла». Из этого мы точно можем утверждать, что проблема заключается в файле Bootcat.cache. Также нельзя исключать таких вещей, как повреждения системных файлов, аппаратных компонентов, кабелей или прочее. Синий экран смерти PROCESS1_INITIALIZATION_FAILED может проявлять себя на большинстве версий операционной системы Windows.

В сообщении этого критического сбоя присутствует следующая информация:

STOP: 0x0000006B (Параметр1, Параметр2, Параметр3, Параметр4)

PROCESS1_INITIALIZATION_FAILED

Заметка: эти четыре параметра могут меняться в зависимости от конфигурации компьютера пользователя.

Помимо прочего, этот синий экран смерти можно увидеть даже на клиентах, серверных машинах и смартфонах. В данной статье мы опишем целых 8 методов, которые помогут разрешить вам эту непростую ситуацию.

Решаем сбой PROCESS1_INITIALIZATION_FAILED

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Метод №1 Удаление файла Bootcat.cache

Следуя из сообщения Майкрософт, первым вашим шагом станет удаление файла Bootcat.cache из папки CodeIntegrity. Данный файл располагается в директории C:\Windows\System32\Codeintegrity. Вам понадобится загрузить компьютер через диск восстановления системы Windows. Если вы не знаете, как создать этот диск, то пройдите по этой ссылке на сайт Майкрософт, где написаны точные инструкции по его созданию. Создав этот диск, сделайте следующее:

• Вставьте диск или же флеш-носитель в свой компьютер.
• Перезапустите компьютер.
• Загрузите систему через диск восстановления Windows.
• Выберите предпочитаемый язык и другие параметры, а затем нажмите «Далее» для продолжения.
• Кликните на кнопку «Восстановление системы».
• Далее пройдите путем «Диагностика→Дополнительные параметры→Командная строка»
• Выберите пункт «Командная строка».
• Впишите в нее команду diskpart.
• Впишите list volume и нажмите Enter.
• Запомните в каком разделе находится ваша ОС, затем впишите Exit и нажмите Enter.
• Впишите C:(укажите тот раздел, в котором находится ваша ОС) и нажмите Enter.
• Впишите cd windows\system32\codeintegrity и нажмите Enter.
• Впишите del bootcat.cache и нажмите Enter.
• Закройте Командную строку.
• Перезагрузите свой компьютер, а затем попытайтесь зайти в систему обычным путем.

Метод №2 Копирование Bootcat.cache с другого компьютера

Если первый метод вам не помог в решении проблемы с синим экраном смерти PROCESS1_INITIALIZATION_FAILED, то вы должны попробовать этот метод, который включает в себя копирование файла Bootcat.cache с другого компьютера, подразумевая, что тот работает там корректно. Также как и в предыдущем методе, вам снова придется загрузить свою систему через диск восстановления.

• Найдите другой компьютер и зайдите в его операционную систему.
• Вставьте в флеш-устройство в компьютер.
• Нажмите Windows+E чтобы открыть Проводник Windows.
• Пройдите в директорию C:\Windows\System32\Codeintegrity.
• Копируйте файл Bootcat.cache к себе на флеш-устройство.
• Вставьте флеш-хранилище в компьютер, у которого проблемы с синим экраном смерти PROCESS1_INITIALIZATION_FAILED.
• Запустите проблемный компьютер через диск восстановления Windows и доберитесь до Командной строки, как это было показано в предыдущем методе.
• Открыв Командную строку, впишите в нее команду diskpart.
• Впишите list volume и нажмите Enter.
• Запомните в каком разделе находится ваша ОС, затем впишите Exit и нажмите Enter.
• Впишите C:(укажите тот раздел, в котором находится ваша ОС) и нажмите Enter.
• Впишите cd windows\system32\codeintegrity и нажмите Enter.
• Впишите copy E:\bootcat.cache(впишите ту букву, под которой выступает ваше флеш-хранилище) и нажмите Enter.
• Закройте Командную строку.
• Перезагрузите свой компьютер.

Метод №3 Удаление файла COMPONENTS

Итак, если ничего из вышеперечисленного не помогло, а такое вполне возможно, то давайте двигаться дальше. На этот раз мы с вами попробуем сделать кое-что другое — удаление файла COMPONENTS из директории windows\system32\config. Данное действие также зарекомендовало себя отличным способом по борьбе с синим экраном смерти PROCESS1_INITIALIZATION_FAILED.

• Снова запустите свою ОС через диск восстановления.
• Пройдите весь путь до Командной строки, как это было уже показано в предыдущих методах.
• Впишите команду diskpart и нажмите Enter.
• Впишите list volume и нажмите Enter.
• Впишите Exit и нажмите Enter.
• Впишите cd windows\system32\config и нажмите Enter.
• Впишите del components и нажмите Enter.
• Закройте Командную строку.
• Перезагрузите свой компьютер.

Ну что, ваша система все еще загружается с синим экраном смерти PROCESS1_INITIALIZATION_FAILED? Ок, тогда давайте двигаться далее.

Метод No4 Установка Windows 7 SP1

Если вы используете Windows 7 без SP1, то вам нужно попробовать установить этот сервисный пакет для вашей операционной системы. Все что вам нужно сделать, так это пройти в Центр загрузок Майкрософт и скачать от туда необходимый сервисный пакет. Однако, будьте внимательно, что именно вы скачивайте. Обязательно отталкивайтесь от того, какой разрядностью обладает ваша система, т.е. 32-битная или 64-битная. Загрузите Windows 7 SP1, установите его и перезагрузите систему. Затем проверьте, появляется ли синий экран смерти PROCESS1_INITIALIZATION_FAILED.

Метод No5 Удаление Roxio GoBack

Если вы используете программное обеспечение Roxio GoBack, то вам нужно попробовать удалить его, чтобы проверить, не вызывает ли ли оно уже оговоренный синий экран смерти. Удаляется Roxio GoBack довольно просто через Программы и компоненты.

• Нажмите на клавиатуре Windows+R.
• Впишите appwiz.cpl и нажмите Enter.
• Выберите Roxio GoBack и удалите ее.
• Перезагрузите компьютер.
• Протестируйте систему на стабильность.

Возможно, что именно эта утилита и стояла за таким серьезным сбоем в системе, как PROCESS1_INITIALIZATION_FAILED. Однако, если ничего не изменилось, то давайте двигаться дальше по нашему списку методов.

Метод №6 Восстановление Windows с помощью утилиты DISM

Для выполнения этого метода, нам потребуется использовать утилиту под названием DISM. DISM — это команда, которая позволяет вам монтировать образ Windows(install.wim) и выполнять такие действия, как установку, удаление, настройку и обновление операционной системы. DISM является компонентом комплекта средств для развертывания и оценки Windows(Windows ADK), который можно загрузить по этой ссылке. Итак, чтобы восстановить Windows с помощью утилиты DISM, вам потребуется сделать следующее:

• Для начала загрузите Windows ADK, а затем установите DISM.
• Нажмите на Пуск и впишите в поисковик запрос «Система обслуживания образов развертывания и управления ими».
• Нажмите на найденный результат ПКМ и выберите Запустить от Администратора.
• Впишите в нее DISM /image:D:\ /cleanup-image /revertpendingactions и нажмите Enter.
• После выполнения команды, перезагрузите свой компьютер, а затем протестируйте систему на наличие синего экрана смерти PROCESS1_INITIALIZATION_FAILED.

Метод №7 Исключить папку от сканирований

Антивирусное программное обеспечение также может стоять у истоков проблемы с появлением оговоренного синего экрана смерти. Чтобы исправить это, вам нужно исключить папки CodeIntegrity и catroot от сканирования антивирусом. Сейчас мы покажем вам как это делать на примере Защитника Windows. Если вы используете иной антивирус, то это не беда, так как там, скорее всего, будут применимы эти шаги.

• Кликните на Пуск и впишите в поисковик запрос «Защитник Windows».
• Нажмите на найденный результат ПКМ и выберите «Запустить от имени Администратора».
• Перейдите во вкладку «Параметры».
• Кликните на «Добавить исключение».
• Кликните на «Исключить папку».
• Пройдите в директорию C:\Windows\System32\CodeIntegrity.
• Кликните «Исключить эту папку».
• Кликните на «Исключить папку» еще один раз.
• Пройдите в директорию C:\Windows\System32\catroot.
• Кликните «Исключить эту папку».
• Еще раз хорошенько проверьте, исключили ли вы нужные вам папки.

Возможно, синий экран смерти PROCESS1_INITIALIZATION_FAILED появлялся в случае сканирования этих папок. По крайней мере, так утверждают некоторые пользователи в Интернете. Ну что, проблема все еще преследует вас?

Метод №8 Использование утилиты CHKDSK

Когда ваш жесткий диск не работает как надо, то на нем могут появиться поврежденные данные или же плохие сектора. В этом случае вам поможет довольно неплохая системная утилита CHKDSK, которая поможет найти вам бэдблоки и исправить их, но только если это будет возможно.

• Нажмите ПКМ на Пуск и выберите «Командная строка(администратор)».
• Впишите chkdsk /r и нажмите Enter.
• Далее напишите Y и нажмите Enter, чтобы принять перезагрузку компьютера.
• Подождите, пока утилита завершит починку файловой системы на компьютере. Должны завершиться все пять стадий операции.

Мы надеемся, что данная статья помогла вам преодолеть проблему в виде синего экрана смерти PROCESS1_INITIALIZATION_FAILED. Если же он так и продолжает постоянно проявляться, то вы также можете еще попробовать выполнить восстановление системы с помощью ранее созданной точки или через бэкап. Если и это не помогло, то это может означать, что у вас присутствуют проблемы аппаратного характера, например, виновниками могли стать ваш HDD/SSD или же оперативная память.

A blue screen error called “Process1 Initialization Failed” appears when the boot files are damaged. This issue most frequently occurs following a hardware or software installation.

This BSOD problem might also result in losing crucial files, much like other BSOD failures. We have provided a solution for this issue, which you may read below.

Your computer often restarts when these blue screen faults occur. Due to the PC’s frequent reboots, users won’t be able to do anything. You could still have a few minutes to try the fixes before it stops you in your tracks, depending on how serious the problem is.

Now, let’s read the article together to find an answer to your issue.

How critical is the process1 initialization failed error?

Process1 Initialization Failed issue might come from corrupted files and software like other BSOD failures. A clean Windows install can frequently fix the problem if it is software-related. However, if this difficulty is hardware-related, a costly replacement of the problematic component may be the only option.

But don’t worry; this error number typically means that Windows is the problem, not any of the hardware on your computer.

How do I fix the PROCESS1 INITIALIZATION FAILED error in Windows 10/11?

1. Update Windows

All features for Windows 10/11 are sent to your device through the Windows Update page in Settings regularly. Windows needs updates to improve constantly. They provide updated features in addition to several solutions for PC-related issues.

Your system will most likely display the error message “Process1 initialization failed” if one of those updates is missing. Therefore, it is necessary to download all of the updates.

If you need to restart your device to finish an update, Windows will let you know, and you may schedule the restart for when it’s most convenient for you.

• Choose Settings from the Start menu to check for updates.

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• Select Check for updates after finding Windows Update. You can decide whether to install updates if they are available.

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2. Update Drivers

A BSOD issue may result from outdated or incompatible drivers that cannot communicate with your hardware. We advise that you download and install the most recent drivers for your hardware to prevent problems of this nature.

You only need to visit your hardware manufacturer’s website and download the most recent drivers to update a specific driver. There is also another easier way to go about updating your drivers:

• To get the Quick Access Menu, right-click on the Start Menu.
• From the list, select Device Manager.

• Investigate closely and see if there is an error sign near any of the devices’ icons.
• Then, right-click on the device on which you see the error sign.
• Choose Update driver, then select Search automatically for drivers.

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• It will download and install the most recent version of the driver.
• After that, restart your computer to apply the changes.

3. Perform CHKDSK

Your hard disk could occasionally stop functioning correctly if it has bad sectors. Bad sectors are most frequently blamed for the Process1 initialization failed problem, like corrupt system files. The CHKDSK command examines and fixes corrupted hard disk sectors.

In essence, scanning involves more than one division. The hard drive’s partitions must all be separately scanned.

• Open Command Prompt (Admin) or Terminal (Admin) by right-clicking the Start Menu button.
• After entering the Command Prompt, type the following and hit Enter: CHKDSK x: / f / r (x stands for the respective drive)

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• If an error is found, it will be fixed immediately.
• Restart your computer.

4. Run SFC scan

The operating system depends on system files to operate. They can get corrupted for a variety of causes. Once it is contaminated, it can no longer be read.

You will, therefore, see errors such as Process1 startup failed and others. However, a program called System File Checker may be used to fix corrupted system files (SFC).

This command-line utility checks your computer for damaged files and fixes them.

So, if a faulty system file is to blame for your PROCESS1 INITIALIZATION FAILED error, running an SFC scan should fix it.

• Open Command Prompt (Admin) or Terminal (Admin) by right-clicking the Start Menu button.
• Press Enter after entering the line sfc/scannow.

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• If the solution is discovered, it will be used immediately.
• Restart your computer.

5. Utilize DISM

DISM is the third troubleshooter we’ll employ in this case. Redeploying the system image with this tool typically fixes several issues.

DISM could also be beneficial for fixing the PROCESS1 INITIALIZATION FAILED problem.

• Right-click Start from the menu and select Command Prompt (Admin).
• Press Enter after pasting the following command: DISM /Online /Cleanup-Image /restorehealth

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• Hold off until the Scan is complete.
• Restart your computer, then attempt the update once more.

6. Delete the Bootcat.cache

Windows 10/11 will recreate the Bootcat.cache file after you delete it, which should resolve the PROCESS1 INITIALIZATION FAILED problem.

You may occasionally see Bootcat.cache file corruption will result in the BSOD error PROCESS1 INITIALIZATION FAILED.

You will need to use Command Prompt to erase the problematic file since this mistake might make Windows 10 unable to start.

You may always use Linux from a USB flash drive to identify and remove the file manually if you don’t feel comfortable using Command Prompt.

It’s important to note that some users were able to resolve this issue by transferring Bootcat.cache files from another computer running an identical operating system, so you might want to give it a shot as well.

• Start the command prompt by following the instructions above.
• After entering each command, press Enter.
  • C:
  • cd windows/system32/codeintegrity
  • del bootcat.cache

7. Check your hardware

Hardware is rarely blamed for PROCESS1 INITIALIZATION FAILED and many other BSOD issues. However, it can still be a possible cause.

Because it might not be compatible with your PC, make sure to remove and replace any recently installed hardware. Check other hardware parts if the issue isn’t caused by new hardware.

Note that RAM is a frequent culprit for BSOD issues. Thus, you can simply remove all but one RAM module and test each one individually to test your RAM.

What should I do if I can’t access my important files because of the PROCESS1 INITIALIZATION FAILED error?

Before downloading and installing Stellar Data Recovery Professional software, accessing your data when your PC won’t start up seems unattainable. From the selected hard disk, Stellar Data Recovery Professional for Windows will recover your lost files.

You can make bootable media that will allow you to recover your files from a PC that won’t boot. The how-to is shown below, step-by-step:

• Connect the USB that has at least 1GB of storage to a functional computer.
• Open Stellar Data Recovery Professional after downloading and installing it on the operational computer.
• On the Select What to Recover screen, select Waffle Menu.

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• Select Create Recovery Drive.
• Select the USB drive from the drop-down menu of the Create Recovery Drive dialog box.
• Select Create Recovery Drive and OK.
• After purchasing the Stellar Data Recovery Professional activation key, enter the Activation Key you received via email into the box and click Activate.
• Connect the above-mentioned USB media to your unbootable Windows computer.
• Now turn on the PC, then start pressing the F12 boot option key to view any connected bootable USB media.
• Using the arrow down button, move the selection to a bootable data recovery media, then press Enter to boot the computer.
• You will see the interface for Stellar Data Recovery software once the computer has booted from USB media.
• Choose the file type(s) you want to recover from the Select What to Recover screen and press Next.

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• Click Scan after selecting the Windows drive from which you want to recover data.

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• Click Recover to save the recovered files.

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Get rid of the annoying PROCESS1 INITIALIZATION FAILED error!

The strategies discussed above are the ones that have had positive results for numerous people. We advise you to run a clean installation of Windows if you are still experiencing problems with the Process1 startup failed issue.

Once the installation process is finished, a brand-new operating system free of problems will be yours to use. However, Windows will delete your data throughout this procedure, but you may recover them with Stellar Data Recovery Professional software.

FAQ

When Windows detects hardware or software problem, Windows generate error code which identifies what is happening on your computer, notebook, tablet or smartphone. One of these errors is named Blue Screen Of Death (BSOD). End users do not like BSOD because BSOD is stopping our daily work. Every BSOD includes error name and an error code which help us to identify the possible issue. One of the BSOD which will be the topic of this article is PROCESS1_INITIALIZATION_FAILED, error code 0x0000006B. What Microsoft said about error code 0x0000006B? Microsoft said: “This issue occurs because of the Bootcat.cache file is corrupted or because of the size of the Bootcat.cache file is changed since the last successful start.” We can confirm this problem with Bootcat.cache, and add another reasons including corrupted files, bad hardware, bad or incorrect cables and others. BSOD 0x0000006B occurs on operating system from Windows 2000 to Windows 10, and Windows Server 2008, too.

This is error code:

STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4)

PROCESS1_INITIALIZATION_FAILED

NOTE: The four parameters in the Stop error message may vary, depending on the configuration of the computer.

This error occurs on client and server machines, and on smartphones, too. In 16 methods we will show you how to solve issues on client and server machines, and the last one method will show you how to solve issues on your Windows Phone smartphone.

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So what is the best solution for this problem? We will show you all solutions through 17 methods.

Method 1: Delete Bootcat.cache file

As Microsoft said, the first solution is to delete Bootcat.cache file from a CodeIntegrity folder, so, we will start with deleting this file from CodeIntegrity . Bootcat.cache file is a file located at following location C:\Windows\Ssystem32\Codeintegrity. By default, Windows is installed on C: partition and default name is a Local Disk (C:). We will show you how to delete Bootcat.cache file on Windows 7 Enterprise x64. If you are using another operating system, from Windows 2000 to Windows 10, you can follow the same procedure to solve issues with BSOD 0x0000006B. You will need to boot your computer to proper Windows operating system. You can boot your computer using DVD or USB flash drive. You should burn Windows ISO file to DVD or USB Flash drive. If you do not know how to burn ISO file to your USB flash drive, please read instructions on this LINK.

1. Insert the Windows 7 installation DVD disk or USB flash drive
2. Restart your Windows
3. Boot your computer from the DVD drive or USB flash drive
4. Enter your language and other preferences and click Next to continue
   

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5. Click Repair your computer
   

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6. Under System Recovery Options click Windows 7 and then click Next
7. Click Command Prompt
   

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8. Type diskpart. Diskpart is a command line disk partitioning utility integrated into Windows. Diskpart will provide more information about available volumes on our computer.
9. Type list volume and press Enter.
   

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10. Type Exit to leave Diskpart
11. Type D: to open our system partition, because Windows is installed on D: partition
12. Type cd windows\system32\codeintegrity and press Enter
13. Type del bootcat.cache and press Enter
    

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14. Close Command prompt
15. Restart your computer
16. Test your computer

Method 2: Copy Bootcat.cache file from another computer

If the first method did not solve your problem, you should try this method, which includes copying Bootcat.cache file from another operating system which is working without any problems. If you have a problem with Windows 7 x64, you need to copy Bootcat.cache file from the same Windows, but a different computer. For this method, you will need USB flash disk with minimal capacity because Bootcat.cache is approximately 5 MB. Also, you will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk. We will show you how to copy Bootcat.cache on Windows 7 x64. The first step is copying Bootcat.cache file to USB flash drive, and second step is to paste copied Bootcat.cache file to CodeIntegrity folder.

1. Log on another machine
2. Insert USB flash drive to working computer
3. Hold Windows logo and press E to open Windows Explorer or File Explorer
4. Navigate to following location C:\Windows\System32\Codeintegrity
5. Right click on Bootcat.cache file and choose Copy
   

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6. Open your USB flash disk
7. Right click and select Paste
   

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8. Eject USB flash drive from machine
9. Insert USB flash drive into machine with BSOD issue
10. Insert the Windows 7 installation DVD disk or USB flash disk
11. Restart your Windows
12. Boot your computer from the DVD drive or USB flash disk
13. Enter your language and other preferences and click Next to continue
    

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14. Click Repair your computer
    

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15. Under System Recovery Options click Windows 7 and then click Next
16. Click Command Prompt
    

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17. Type diskpart. Diskpart is a command line disk partitioning utility integrated into Windows. Diskpart will provide more information about available volumes on our computer.
18. Type list volume and press Enter.
    

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19. Type Exit to leave Diskpart
20. Type D: to open our system partition, because Windows is installed on D: partition
21. Type cd windows\system32\codeintegrity and press Enter
22. Type copy E:\bootcat.cache and press Enter, because E: is USB flash disk
    

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23. Close Command prompt
24. Restart your computer
25. Test your computer

Method 3: Copy ntdll.dll file from another computer

If the first two methods did not solve your problem, you will need to copy another file, named ntdll.dll, from one to another machine. If you have a problem with Windows 10 x64, you should copy ntdll.dll from the computer which uses the same operating system edition. Again, we will show you how to do it on Windows 7 x64. The procedure is simple as copying Bootcat.cache file. Regardless, we will show you the whole procedure. For this method, you will need USB flash disk with minimal capacity because ntdll.dll is approximately 1.6 MB. Also, you will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk. We will show you how to copy ntdll.dll on Windows 7 x64. The first step is copying ntdll.dll file to USB flash drive, and second step is to paste copied ntdll.dll file to a System32 folder.

1. Log on another machine
2. Insert USB flash drive to working computer
3. Hold Windows logo and press E to open Windows Explorer or File Explorer
4. Navigate to following location C:\Windows\System32
5. Right click on ntdll.dll file and choose Copy
   

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6. Open your USB flash disk
7. Right click and select Paste
   

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8. Eject USB flash drive from machine
9. Insert USB flash drive into machine with BSOD issues
10. Insert the Windows 7 installation DVD disk or USB flash disk
11. Restart your Windows
12. Boot your computer from the DVD drive or USB flash disk
13. Enter your language and other preferences and click Next to continue
    

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14. Click Repair your computer
    

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15. Under System Recovery Options click Windows 7 and then click Next
16. Click Command Prompt
17. 

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    Type diskpart. Diskpart is a command line disk partitioning utility integrated into Windows. Diskpart will provide more information about available volumes on our computer.

18. Type list volume and press Enter.
    

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19. Type Exit to leave Diskpart
20. Type D: to open our system partition, because Windows is installed on D: partition
21. Type cd windows\system32 and press Enter
22. Type copy E:\ntdll.dll and press Enter, because E: is USB flash disk
    

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23. Close Command prompt
24. Restart your computer
25. Test your computer

Method 4: Delete file COMPONENTS

If deleting and copying Bootcat.cache and ntdll.dll did not solve your problem, next method will include working with file named COMPONENTS. You need to delete file COMPONENTS through Command Prompt. We will show you how to do it on Windows 7 x64. You will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk.

1. Insert the Windows 7 installation DVD disk or USB flash disk
2. Restart your Windows
3. Boot your computer from the DVD drive or USB flash disk
4. Enter your language and other preferences and click Next to continue
   

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5. Click Repair your computer
   

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6. Under System Recovery Options click Windows 7 and then click Next
7. Click Command Prompt
   

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8. Type diskpart. Diskpart is a command line disk partitioning utility integrated in Diskpart will provide more information about available volumes on our computer.
9. Type list volume and press Enter.
   

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10. Type Exit to leave Diskpart
11. Type D: to open our system partition, because Windows is installed on D: partition
12. Type cd windows\system32\config and press Enter
13. Type del components and press Enter
    

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14. Close Command prompt
15. Restart your computer
16. Test your computer

Method 5: Install Windows 7 SP1

If you are using Windows 7 without SP1, you will need to download SP1 for your Windows 7. If you are using Windows 7 x86, you will need to download and install Windows 7 SP1 x86, if you are using Windows 7 x64, you will need to download and install Windows 7 SP1 x64. Windows 7 SP1 is available on Microsoft Download Center.

1. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
2. Open web site on this LINK
3. Download proper architecture version of Windows 7 SP1
4. Install Windows 7 SP1
5. Restart your Windows
6. Test your computer

Method 6: Uninstall Roxio GoBack

If you are using Roxio GoBack software, you will need to uninstall software and enjoy working on your computer, without boring BSOD error. So, what is Roxio? Roxio GoBack is disk utility developed by Norton which provides recording up to 8 GB of disk changes. If you are not using Roxio GoBack software, then you need to read another method. We will show you how to remove Roxio GoBack software from your computer. We are using Windows 7 x64 and Roxio GoBack Deluxe Edition.

1. Hold Windows logo and press R
2. Type appwiz.cpl and press Enter
3. Select Roxio GoBack Deluxe Edition software
4. Right click on Roxio GoBack Deluxe Edition software and choose Uninstall
   

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5. Follow the procedure to uninstall Roxio GoBack Deluxe Edition software
6. Restart your Windows
7. Test your computer

Method 7: Repair a Windows Image using DISM

For this method, we will need to use a tool named DISM (Deployment Image Servicing and Management). The DISM is command line tool which allows you to mount Windows image file (install.wim) and do image servicing including installing, uninstalling, configuring and Windows update. DISM is a part of Windows ADK (Windows Assessment and Deployment Kit) which you can download on this LINK. The procedure of repairing Windows image is the same for operating systems Windows 7 to Windows 10.

1. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
2. Open website on this LINK to download Windows ADK
3. Run Windows ADK
4. Choose DISM (Deployment Image Servicing and Management) and click Install
5. Click Start menu and type Deployment Image Servicing and Management
6. Right click on Deployment Image Servicing and Management and choose Run as Administrator
7. Click Yes to accept running DISM as Administrator
8. Type DISM /image:D:\ /cleanup-image  /revertpendingactions and press Enter
   

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9. Restart your Windows
10. Test your computer

Method 8: Exclude a folder from scans

The cause of the BSOD problem can be Antivirus, too. To alleviate the problems, you should exclude CodeIntegrity and catroot folders from antivirus scanning. We will show you how to exclude both folders on Windows Defender which is by default integrated into Windows 10. If you are using another antivirus, you should exclude CodeIntegrity and catroot from the scan. If you do not have experience with configuration of antiviruses, please read user manual of antivirus you are using. Terminology is the same, only user experience could be different.

1. Click on Start menu and type Windows Defender
2. Right click on Windows Defender and choose Run as Administrator
3. Click Yes to confirm running Windows Defender as Administrator
   

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4. Click Settings at the top right corner
5. Click Add and exclusion under Exclusions
   

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6. Click Exclude a folder
7. Navigate to folder CodeIntegrity on following location C:\Windows\System32\CodeIntegrity
   

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8. Click Exclude this folder
9. Click Exclude a folder, again
10. Navigate to folder catroot on following location C:\Windows\System32\catroot
    

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11. Click Exclude this folder
12. Check are folders added well
    

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13. Test your computer

Method 9: Remove malware

You should be careful when you are browsing the Internet. There are a lot of malware which will try to attack your computer, destroy your operating system, application or your data. BSOD occurs because malware infects your computer and make some damage. The first step you should do is scan your hard disk with Antivirus. If you are home users, you can download freeware antivirus including Avira, Avast, AVG, and others. In case you are using Windows 8 and Window 10, you can use Windows Defender, which is integrated into your operating system. After you remove all malware, you need to restart your Windows. If malware infected some files and your antivirus can not remove malware from file, files will be moved to quarantine or delete from your hard disk. If malware infects Bootcat.cache or ntdll.dll, you should remove that files and copy the same files from another computer. How you will do it? Please read first four methods. To be more secure, we are recommending you to update your operating system, applications and drivers.

Method 10: Restore your operating system from backup

A lot of users are ignoring doing a backup and restore. One of the most important steps in business, and in your home environment is to implement backup and restore strategies. There are few backup tasks you can do including creating a system image, turning on system restore and backup of your data. In the case of failure, you can revert your operating system to the previous state when everything worked without any problems. Few users solved problem with BSOD by doing system image restore.

Method 11: System restore

Sometimes after Windows update or some system changes, computer stops to work. The solution for this to revert your Windows to the previous state, before that update or system changes. One of the steps end users are ignoring is creating a system restore checkpoints. If you are not one of the users who ignored this, we are recommending you to restore your Windows to the previous state using System Restore. If you know when computer worked without problems, revert your Windows to that date. If System Restore is not enabled on your computer, then you need to read Method 9. We are recommending you to enable System Restore, by reading this LINK.

1. Hold Windows logo and press Enter
2. Type rstrui.exe and press Enter
3. Click Choose a different restore point and click Next
4. Choose proper checkpoint and click Next
   

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5. Click Finish
6. Restart your Windows and wait until Windows finished system restore
7. Test your computer

Method 12: Disconnect UPS devices

Microsoft said: “If you have an uninterruptible power supply (UPS) connected to your destination computer, disconnect the serial cable before installing the Service Pack. Setup automatically attempts to detect devices that are connected to serial ports, and UPS equipment can cause issues with the detection process. You can leave your computer connected to a UPS for power as long as the UPS itself is plugged in. However, you should make sure that you have enough power for the entire installation, which can take a long time.”

Based on that we are recommending you to disconnect UPS device from your server machine or client machines, install SP1 (method 5) and eliminate BSOD issue. Few users solved issue on their server by using this method.

Method 13: Change CD or DVD

Sometimes, you can not install an operating system from CD or DVD, because you are using scratched CD or DVD. We are recommending you to burn another CD or DVD, or to burn operating system to USB flash drive. If this did not solve the problem, next step is to change cables and CD or DVD disk. If you are using ATA drive (old computers) you should buy ATA CD or DVD drive, and if you are using SATA drive, you should buy SATA CD or DVD drive. Please note that you can not install ATA CD or DVD drive to SATA port, and vice versa.

Method 14: CHKDSK /R

When your HDD is not working good because of file corruption or bad sectors, you should do a check disk. Check disk is a utility which will help you to find bad sectors, and fix them in case there are fixable. You will do it through Command prompt.

1. Click on Start menu and type Command prompt
2. Right click on Command prompt and choose Run as Administration
3. Click Yes to confirm running Command prompt as Administrator
   

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4. Type chdksk /r and press Enter. Because you want to check system partition you will need to restart your computer.
   

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5. Type Y and press Enter to accept resetting your computer
6. Restart your Windows
7. Please wait until Windows finished repairing file system on computer. There are 5 stages which should be finished.
   

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8. Test your computer

Method 15. Change HDD or SSD

When there is no problem with software, next step will be changing hardware components. HDDs are SSDs are storing our operating systems, drivers, application, and data. When software troubleshooting is not giving a good result, next step should be changing hardware components. You will need to change your HDD or SSD. Be careful when purchasing HDD. There are two different types of HDDs, ATA and SATA. You can not install SATA HDD to ATA port, and vice versa. Also, there are different SATA standards, including SATA I, SATA II, SATA III and SATA 3.1. Different standards provide different transfer rates. If you are using motherboard which supports only SATA I, you do not need to buy HDD SATA III, because HDD SATA III will work as SATA I HDD, because of port limitation. All SSDs are using SATA connectors. Some of HDD’s and SSD’s manufacturer are WD, Seagate, Samsung, Kingston, Adata, and others.

Method 16: Change RAM module

Sometimes because of faulty RAM, Windows’s or application’s instructions can not be stored in RAM address pool, and because of that, you will see BSOD on your monitor. Few users solved their problem by changing RAM module. How will you do it? If you are using more RAM modules, you should try to unplug one by one and test is there a problem with RAM module. Also, if you are planning to purchase another RAM module, you should check which generation of RAM memory is using your motherboard. As always, we are recommending you to check the technical documentation of your motherboard and based on that you can purchase proper RAM module for your computer or notebook. We will show you how to check which RAM module is using notebook HP 2000-2b09WM.

1. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
2. Open HP’s website on this LINK. We will open HP Support site because we are using HP notebook
3. Navigate to Memory section. In our example. HP 2000 is using DDR3 RAM, and there are 2 memory slots available, for maximum 8 GB RAM.
   

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4. Purchase RAM module
5. Install RAM module
6. Test your computer

SOLUTION FOR SMARTPHONES

Method 1: Reset Windows Phone

If you are using Windows Phone, you can see PROCESS1 INITIALIZATION FAILED. It is not weird, because Windows Phone is using Windows 8, Windows 8.1 or Windows 10 operating system. You tried to update your Windows Phone, and update process stopped because of BSOD. What should you do?

1. Shutdown your phone
2. Hold Volume down and Power button
3. Finish updating your smartphone