Активация windows 7 ошибка 0x8004fe33

Applies ToWindows 11 Windows 10 Windows 8.1 Windows 7 Windows Server 2022 Windows Server 2019 Windows Server 2016 Windows Server 2012 R2 Hyper-V Server 2012 R2 Windows Server 2012 Hyper-V Server 2012 Windows Server 2008 R2 Windows Server 2008

Проблемы

Windows активация или проверка завершается сбоем при попытке активировать Windows операционных систем через Интернет. 

Кроме того, вы можете получить одну или несколько из следующих ошибок:

  • Код ошибки: 0x80004005 description: сбой активации лицензии (SLUI.exe) .

  • Код ошибки: 0x8004FE33 description: не удалось получить сертификат защищенного процессора.

  • Сбой активации не запрашивает учетные данные.

Эти проблемы могут возникнуть при подключении к Интернету через прокси-сервер, на котором включена обычная проверка подлинности.

Примечание: Если на прокси-сервере настроена обычная проверка подлинности, серверу необходимо ввести имя пользователя и пароль. Однако пользовательский интерфейс активации не позволяет ввести эти учетные данные. Поэтому обычная проверка подлинности завершается сбоем, а активация завершается ошибкой.

Если при попытке активировать Windows возникли другие ошибки, отличные от указанных выше, перейдите на следующие веб-сайты Windows для получения дополнительных сведений об устранении неполадок:

Обходное решение

Метод 1. Активация Windows по телефону

Используйте мастер Windows активации для активации Windows через автоматическую телефонную систему. Для этого выполните следующие действия для своей версии операционной системы.  

  1. Проведите пальцем от правого края экрана к центру и коснитесь кнопки Поиск. Либо, если вы используете мышь, переместите указатель в правый нижний угол экрана и щелкните кнопку Поиск.

  2. Введите SLUI 04, а затем коснитесь или щелкните отображаемый значок, чтобы открыть мастер.

  1. В меню Пуск выберите пункт Выполнить.

  2. Введите SLUI 04 и нажмите кнопку « ОК», чтобы открыть мастер.

Метод 2. Настройка прокси-сервера для отключения обычной проверки подлинности
Настройте прокси-сервер для отключения обычной проверки подлинности. Сведения об использовании этого метода см. в документации по программному обеспечению прокси-сервера.

Метод 3. Настройка прокси-сервера для исключения URL-адресов для списков отзыва сертификатов
Настройте прокси-сервер, чтобы исключить URL-адреса для списков отзыва сертификатов (CRL) из требований для обычной проверки подлинности. Для этого настройте следующий список списков отзыва сертификатов для проверки подлинности на прокси-сервере:

  • https://go.microsoft.com/

  • http://go.microsoft.com/

  • https://login.live.com

  • https://activation.sls.microsoft.com/

  • http://crl.microsoft.com/pki/crl/products/MicProSecSerCA_2007-12-04.crl

  • https://validation.sls.microsoft.com/

  • https://activation-v2.sls.microsoft.com/

  • https://validation-v2.sls.microsoft.com/

  • https://displaycatalog.mp.microsoft.com/

  • https://licensing.mp.microsoft.com/

  • https://purchase.mp.microsoft.com/

  • https://displaycatalog.md.mp.microsoft.com/

  • https://licensing.md.mp.microsoft.com/

  • https://purchase.md.mp.microsoft.com/

Сведения об использовании этого метода см. в документации по программному обеспечению прокси-сервера.

Примечание. Корпорация Майкрософт не может предоставить IP-адреса или диапазоны серверов, перечисленных выше. Необходимо использовать URL-адрес. 

Дополнительная информация

Чтобы получить дополнительные сведения Windows Vista Volume Activation 2.0, щелкните следующий номер статьи, чтобы перейти к статье в базе знаний Майкрософт:

929712 для Windows Vista, Windows Server 2008, Windows Server 2008 R2 и Windows 7
Чтобы узнать больше о том, как активировать Windows Vista, щелкните следующий номер статьи, чтобы перейти к статье в базе знаний Майкрософт:

940315 Активация Windows Vista
Дополнительные сведения об устранении неполадок с кодами ошибок активации томов см. в следующей статье базы знаний Майкрософт:

938450. Устранение неполадок с кодами ошибок активации томов на Windows компьютерах под управлением Vista
Если эти статьи не помогут устранить проблему, выполните поиск в базе знаний Майкрософт для получения дополнительных сведений. Чтобы выполнить поиск в базе знаний Майкрософт, перейдите на следующий веб-сайт Майкрософт:

http://support.microsoft.com
В поле «Поддержка поиска» (КБ) введите текст получаемого сообщения об ошибке или введите описание проблемы.

Нужна дополнительная помощь?

Нужны дополнительные параметры?

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Windows operating systems are widely regarded for their user-friendliness and functionality, but it’s not uncommon for users to encounter various issues, including activation problems. Among the most frustrating activation errors are 0x80004005 and 0x8004FE33. These errors not only prevent users from fully enjoying their operating system but can also be challenging to troubleshoot. In this article, we’ll explore these errors in detail, their causes, and the steps you can take to resolve them effectively.

Understanding Windows Activation Errors

Before diving into the specifics of these errors, let’s discuss what Windows activation is. Activation is a process that verifies that your copy of Windows is genuine and not being used on more devices than allowed. When users attempt to activate their Windows but encounter an error, it can be due to a variety of issues ranging from network problems to corrupted files or improper configurations.

What is Error 0x80004005?

Error code 0x80004005 is often referred to as a «general failure» error and can arise in a multitude of scenarios, including file extraction, virtualization, and, notably, Windows activation. In the context of Windows activation, this error typically signifies that something went wrong during the activation process but does not provide a specific reason.

What is Error 0x8004FE33?

On the other hand, error code 0x8004FE33 is somewhat more specific to activation issues. This error often suggests that there’s a problem with the Key Management Service (KMS) or that the system cannot connect to the Microsoft server to validate the product key.

Common Symptoms

When encountering either of these errors, users may notice the following symptoms:

  • Inability to activate Windows through the settings menu.
  • Pop-up messages indicating activation failure.
  • Notifications related to the operating system being in an «unactivated» state.
  • Limited functionality, such as inability to personalize settings or receive updates.

Causes of Windows Activation Errors

Understanding the root causes of these activation errors can help you troubleshoot and fix them more efficiently. Here are some of the primary factors contributing to errors 0x80004005 and 0x8004FE33:

  1. Network Connectivity Issues: Poor or unstable internet connection can lead to failed activation attempts.

  2. Software Corruption: Corrupted system files may prevent proper activation.

  3. Improper Configuration: Misconfiguration in Windows settings or the activation server can trigger these errors.

  4. Firewall and Antivirus Settings: Security settings may block Windows from accessing the activation server.

  5. Invalid Product Key: Using a duplicate or unlicensed product key can prevent activation.

  6. KMS Service Problems: If the system relies on KMS (Key Management Service), issues with the KMS server can lead to activation failures.

  7. Time and Date Settings: Incorrect time and date settings may disrupt the activation process.

Now that we understand what these errors are and their potential causes, let’s move on to how to fix them.

Methods to Fix Windows Activation Errors 0x80004005 and 0x8004FE33

Method 1: Check Internet Connection

Before you dive into more complicated solutions, ensure that your internet connection is active and stable. Try the following steps:

  1. Open your browser and navigate to any website to ensure you have internet access.

  2. If you’re using Wi-Fi, try switching to a wired connection if feasible, or better yet, restart your router.

  3. After confirming your internet connection is operational, attempt to activate Windows again.

Method 2: Run the Windows Activation Troubleshooter

Windows offers a built-in troubleshooter specifically designed to address activation issues. Here is how you can run it:

  1. Press Windows + I to open Settings.
  2. Go to Update & Security.
  3. Select Activation from the left column.
  4. Click on Troubleshoot. The troubleshooter will then run and try to identify any activation issues.

If it finds a problem, it will offer steps to fix it.

Method 3: Check Your Product Key

Ensure that the product key you’re using is valid and correctly entered:

  1. Press Windows + R to open the Run dialog.
  2. Type in slmgr.vbs /ipk YOUR-PRODUCT-KEY (replace YOUR-PRODUCT-KEY with the actual key).
  3. Next, type slmgr.vbs /ato to initiate the activation.

If the product key is invalid, you will need to purchase a new one or contact Microsoft support for assistance.

Method 4: Use Command Prompt to Reset License

Using Command Prompt can give you administrative rights to reset the license status. Follow these steps:

  1. Open Command Prompt as an administrator:

    • Press Windows + X and select Windows Terminal (Admin) or Command Prompt (Admin).
  2. Execute the following command to reset the Windows license:

    slmgr.vbs /rearm
  3. Restart your computer and attempt to reactivate Windows again.

Method 5: Check the Windows Firewall and Antivirus Settings

Firewalls and Antivirus software can sometimes block the activation process. Here’s how to check and configure them:

  1. Temporarily disable your antivirus software and firewall:

    • For Windows Firewall:
      • Go to Control Panel > System and Security > Windows Defender Firewall.
      • Click on Turn Windows Defender Firewall on or off.
      • Select Turn off Windows Defender Firewall for both private and public networks.
  2. After disabling, check if you can activate Windows. Remember to enable your firewall and antivirus software after testing.

Method 6: Repair Windows Files

Corrupted system files can lead to activation issues. Utilize the System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM) to repair these files.

  1. Open Command Prompt as an administrator.

  2. Run the SFC command:

    sfc /scannow

    This process may take some time to complete.

  3. Once finished, run the DISM command:

    DISM /Online /Cleanup-Image /RestoreHealth
  4. Restart your computer and attempt to activate Windows again.

Method 7: Check System Time and Date Settings

Incorrect time and date settings can disrupt the activation process. Follow these steps to verify and correct them:

  1. Right-click on the time field in the bottom right corner and select Adjust date/time.
  2. Ensure that the Set time automatically and Set time zone automatically settings are turned on.
  3. If they are already on and incorrectly set, turn them off and manually adjust the time and date to the correct ones.

Method 8: Re-register Windows Licensing Service

Re-registering the Windows licensing service can help to resolve activation issues.

  1. Open Command Prompt as administrator.

  2. Run the following commands one at a time:

    net stop sppsvc
    net start sppsvc

This process will restart the Software Protection Service.

Method 9: Update Windows

Sometimes, outdated system files may hinder activation efforts. Therefore, ensure that you are running the latest version of Windows. Follow these steps:

  1. Go to Settings > Update & Security.
  2. Click on Windows Update, and then click on Check for updates.
  3. Install any available updates and restart your computer.

Method 10: Contact Microsoft Support

If all else fails, consider reaching out to Microsoft Support. They can provide further guidance tailored to your specific situation. Be prepared to provide information about the error codes and any troubleshooting steps you’ve already taken.

Conclusion

Activation errors like 0x80004005 and 0x8004FE33 can be disabling for users, but with the right knowledge and solutions, you can restore your Windows activation effectively. From checking your internet connection to re-registering critical services, there are numerous approaches you can take to resolve these issues.

Always ensure that you’re using a valid product key and keep your system maintained by regularly updating Windows and scanning for file corruption. Should you continue to face challenges beyond the scope of this guide, don’t hesitate to reach out to Microsoft for further assistance. With patience and persistence, you can successfully resolve these activation errors and continue to enjoy all the features that Windows has to offer.

How to: Resolve Windows error 0x8004FE33 indicating client activation failure

I’ve been having a few issues with my SharePoint 2013 installation which has forced me to dive into the event log to see what possible errors might be occurring. One of those was error 0x8004FE33. It turns out this had nothing to do with my problems, it was simply Windows complaining it could not automatically active Windows Server. As I am reinstalling left and right servers as sometimes installations fail (how complex have they gotten that they don’t work on the first try as before) I have not given them Internet access and hence the error appears. Below is more information on how to resolve this issue if you are having problems activating your windows product. Most likely than not it is an internet connectivity issue.

Below are some of the error messages you may run across:

License acquisition failure details.

hr=0xC004C003

(or)

Acquisition of End User License failed. hr=0xC004C003

Sku Id=7d7240c9-5ea0-4a33-8061-a5f44d061f2e

(or)

License Activation (slui.exe) failed with the following error code:

hr=0xC004C003

Command-line arguments:

RuleId=31e71c49-8da7-4a2f-ad92-45d98a1c79ba;Action=AutoActivate;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=7d7240c9-5ea0-4a33-8061-a5f44d061f2e;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Activation fails when you try to activate one of the following Windows operating systems over the Internet:

  • Windows 8
  • Windows 7
  • Windows Vista
  • Windows Server 2012
  • Windows Server 2008 R2
  • Windows Server 2008

Additionally, you may experience one or more of the following symptoms:

  • Activation fails and generates error code 0x8004FE33.
  • The following Error events are recorded in the Application log:

    Log Name: Application Source: Software Licensing Service Event ID: 8198 Level: Error Description: License Activation (SLUI.exe) failed with the following error code: 0x80004005

    Log Name: Application Source: Software Licensing Service Event ID: 1008 Level: Error Description: Acquisition of Secure Processor Certificate failed. Status Code=hr=0x8004FE33

  • Activation fails, and you are not prompted for credentials.

Cause

These issues may occur when you connect to the Internet through a proxy server on which Basic authentication is enabled.
If the proxy server is configured for Basic authentication, the server requires that you type a username and a password. However, the activation user interface does not let you enter these credentials. Therefore, the Basic authentication fails, and activation fails.

Workaround

General users

Method 1: Use the telephone to activate Windows

Start the Windows Activation Wizard to use the automated telephone system and activate Windows. To start the wizard, click Start, click Run, type SLUI 04, and then click OK.
If you are running Windows 8, follow these steps:

  1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type SLUI 04, and then tap or click the displayed icon to open the wizard.

Advanced users

This method is intended for advanced computer users. If you are not comfortable with advanced troubleshooting, you might want to ask someone for help or contact support. For information about how to contact support, visit the following Microsoft website:

Method 1: Configure the proxy server to disable Basic authentication

For information about how to perform this method, see the documentation that is included with the proxy software.

Method 2: Configure your proxy server to exclude the URLs for the certificate revocation lists (CRLs) from the requirement for Basic authentication

To do this, configure the following list of CRLs to be unauthenticated on the proxy server:

  • http://go.microsoft.com/
  • https://sls.microsoft.com/
  • https://sls.microsoft.com:443
  • http://crl.microsoft.com/pki/crl/products/MicrosoftRootAuthority.crl
  • http://crl.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunications.crl
  • http://www.microsoft.com/pki/crl/products/MicrosoftProductSecureCommunications.crl
  • http://crl.microsoft.com/pki/crl/products/MicrosoftProductSecureServer.crl
  • http://www.microsoft.com/pki/crl/products/MicrosoftProductSecureServer.crl
  • https://activation.sls.microsoft.com

For information about how to perform this method, see the documentation that is included with the proxy software.

pedjasmek

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  • #1

When I try to activate my installation of Windows 7 I’m getting error 0x8004FE33.Internet access is provided to me via proxy server (I’m part of a large campus network).Can anyone tell me how to fix this?Thanks

brusse01

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  • #2

Hi Pedjasmek,

you can try this link it may help: http://support.microsoft.com/kb/921471/

if all else fails…. take your laptop to a friend’s house and hook up to thier internet and try activating… silly idea but may work lol

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  • #3

If it’s just activation that doesn’t work because of the proxy, but updates and internet work fine, then I’d use the phone activation option if that is available with Windows 7

brusse01

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  • #4

I was going to suggest that but wasnt sure if Microsoft was «supporting» phone activation with Windows RC…. a friend of mine had the same issue when Vista was beta and he had a heck of a time using the phone system… he had to stay on the line until he could actually talk to a real person lol

kernel32

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  • #5

Error codes 0xC004C003, 0xC004C001, 0xC004C008, 0xC004C812, 0xCD004F050, 0xC004C4CE, and 0x8007232B

  • If you receive one of these error codes, change the product key to activate Windows Vista. 1.
    • Click Start
    • Type System in the Start Search box
    • Click System in the Programs list. 2.
    • In the Windows activation section, click the Change product key link.
    • If you receive the User Account Control Dialog message, click Continue.
    • If you are prompted for an administrator password or for confirmation, type password. 3.
    • In the Product key field, type the product key
    • Click Next. 4.
    • Follow the steps in the Windows Activation Wizard to complete the activation process.
    • Error codes 0x8004FC03, 0X8004FE2D, 0x8004FE33, 0x8004FE91, 0x80072EE7, 0x80072EFD, 0x80072F78, and 0x80072F8F
      • If you receive one of these error codes, verify that your Internet connection is working, and then try to reactivate Windows Vista. To resolve this issue, follow the steps in the appropriate section.
    • The computer is connected to the Internet
      • View the «Troubleshoot network and Internet connection problems» topic on the following Windows Online Help and Support Web site:
        • http://windowshelp.microsoft.com/Windows/en-US/Help/33307acf-0698-41ba-b014-ea0a2eb8d0a81033.mspx

  • #6

Activation does not works with proxy

The activatio process does not work with our proxy…

I connected to Internet with my mobile phone and it works fine!

activew7

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  • #7

proxycfg.exe

If you’ve used proxycfg.exe on your system before. You’ll still get this message.

To Fix:
Copy proxycfg.exe to your machine from an old computer.

Set it’s properties->compatibilty->Privilege Level -> Run this program as an administrator, to be on.

Set ie to have no proxy settings

run proxycfg.exe -u to copy the setting.

With a direct connection to the internet, you should be able to run activation.

ptal78

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  • #8

I am getting the same problem as pedjasmek.

My proxy works fine for internet after putting in the username and password, but activation does not give this dialogue box.

Also, online help does not work and so there is no phone number to call after choosing ‘activate by phone’.

Any more ideas

ptal78

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  • #9

Thanks for the phone link — missed it at 1st.

Still can’t get online help though — Any ideas for this

catilley1092

Win 7/Linux Mint Lover

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  • #10

Welcome to the forums, ptal78! What you will have to do is call the number and get the walkthrough on what to do, if you can’t activate over the internet. Hope you get activated soon, good luck to you.

ptal78

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  • #11

It’s verified now. Just can’t get online help to use the proxy

News

Extraordinary Robot

Robot

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  • Thread Author


  • #1

Provides several workarounds to the Windows activation or validation error code 0x8004FE33 when you connect to the Internet through a proxy server that uses Basic authentication.

Continue reading…

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