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Microsoft Support & Malware Removal
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Windows Update
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[SOLVED] Win 7 update error 80070663 when installing update KB2596787
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Thread starter
Thread starterdxc0chappie
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Start date
Start date
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#1
Can anyone advise/help with a persistent problem preventing KB2596787 from installing? Logs attached (CBS to follow).
Thanks in advance.
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SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-17 12:14:08.602
Microsoft Windows 7 Service Pack 1 — amd64
Not using a script file.
AutoAnalysis::
WARNING: SURT execution needed due to manifest damage on component «amd64_ce04cba7a7e0e0a9e7af131a0166138e_b03f5f7f11d50a3a_6.1.7601.18523_none_8b14c35459e54735». See CBS logfile for more details.
CORRUPT: C:\Windows\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 5
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-09-17 12:22:57.067
———————-EOF————————
Attachments
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SFCFix.txt
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Aura
Sysnative Staff, Security Analyst
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#3
My name is Aura and I’ll be assisting you with your issue. Follow the instructions below please.
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
- On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
Run as Administrator
- On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
- On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
- Enter the command below and press on Enter;
Note: There’s a space between «sfc» and «/scannow»;
- Once the scan is complete, enter the command below and press on Enter
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" - A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don’t upload it after the SFC scan is completed, it won’t contains the information from the scan anymore. So archive it and upload it as soon as you can.
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Aura
Sysnative Staff, Security Analyst
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#5
SFCFix — Fix Time
WARNING! The following fix is specific to the user’s system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.
Follow the instructions below to download and execute a SFCFix fix, and provide the log.
- Download SFCFix and move the executable on your Desktop;
- Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it. - Save any work you have open, and close every programs;
- Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
- SFCFix will launch, let it complete;
- Once done, a file will appear on your Desktop, called SFCFix.txt;
- Open the file, then copy and paste its content in your next reply;
View attachment SFCFix.zip
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#6
SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-09-18 14:51:02.834
Microsoft Windows 7 Service Pack 1 — amd64
Using .zip script file at C:\Users\Dermot\Desktop\SFCFix.zip [0]
PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll
Successfully copied file C:\Users\Dermot\AppData\Local\niemiro\Archive\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll to C:\Windows\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll.
Successfully restored ownership for C:\Windows\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll
Successfully restored permissions on C:\Windows\winsxs\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18532_none_7948dbe54746ce4e\System.ServiceModel.dll
PowerCopy:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-09-18 14:51:03.941
Script hash: ou7x5b34AEurBn7cW8SU+qUDR/FC9MWxW2SgauK1iJU=
———————-EOF————————
Aura
Sysnative Staff, Security Analyst
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#7
System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
- On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select
Run as Administrator
- On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
- On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
- Enter the command below and press on Enter;
Note: There’s a space between «sfc» and «/scannow»;
- Once the scan is complete, enter the command below and press on Enter
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" - A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don’t upload it after the SFC scan is completed, it won’t contains the information from the scan anymore. So archive it and upload it as soon as you can.
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Aura
Sysnative Staff, Security Analyst
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#9
System Update Readiness Tool (SURT) — Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
- Download the right version of SURT for your system;
- Your version of Windows is:
- Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
- On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
- Attach this log in your next reply;
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
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#10
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-09-22 14:19
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2427
No errors detected
Aura
Sysnative Staff, Security Analyst
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#11
Edit: Is it still the KB2596787?
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Aura
Sysnative Staff, Security Analyst
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#13
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Aura
Sysnative Staff, Security Analyst
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#16
I re-ran sfc /scannow and CBS.log is here.
WindowsUpdate.log is here.
Aura
Sysnative Staff, Security Analyst
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#17
https://answers.microsoft.com/en-us…80070663/133d4b82-084a-48c9-a148-20dddbad53c1
Error code 80070663
What I did to remedy this situation with Windows Vista home basic:
Open Windows Explorer and navigate to c:/users/Allusers/Microsoft/Office/data
and rename the opa12.dat file to opa12old.dat
When I restarted Microsoft Office 2007 and attempted to open one of my saved files, it asked me to activate
Microsoft Office. I selected the activate online and shortly thereafter, the program was activate (thank you for activating this copy of Office).
I then attempted to run the 7 updates to Microsoft office I was having problems with and all 7 went through.
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#18
Aura
Sysnative Staff, Security Analyst
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#19
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#20
Thanks for the assistance.
Has Sysnative Forums helped you? Please consider donating to help us support the site!
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Microsoft Support & Malware Removal
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Windows Update
The error code 0x80070663 often appears when your Windows 10 fails to install the released updates for your Microsoft Office 2013 or 2016. This can be due to the corrupt installation of Microsoft Office, while at times, the Windows update service can also be held accountable. As we all know, Windows updates usually offer better security and stability along with updates for the Microsoft related software on your system, for example, Microsoft Office.
Unfortunately, you will have to go through some ordeals in order to get the update installed on your system. Although update related issues are generic, they can be dealt with pretty easily. Same is the case here, you will just have to implement a few simple solutions to get around the issue.
What causes the Windows Update Error 0x80070663 on Windows 10?
The factors responsible for the emergence of Window update error 0x80070663 are mentioned down below —
- Corrupt Office Installation: The error code can sometimes be triggered due to the corruption of your Microsoft Office installation. In such scenarios, you will have to repair it from Windows apps and features panel.
- Windows Update Service: The Windows Update service is responsible for updating your system. In case it is not running, you will be facing many update related issues such as this one.
To annihilate the issue, you can implement the solutions given down below.
Solution 1: Repair Office Installation
As we have mentioned above, the major cause of the error code is the corruption of your Microsoft Office installation. Such a problem can be easily be dealt with and there’s nothing to worry about. You will just have to repair the installation using the steps given down below:
- Press Windows Key + X and click Apps and Features at the top of the list.
- Once the window pops up, search for Microsoft Office by either typing in the search bar or going through the list.
- Once you have located it, highlight it and then click Modify.
- Go for a Quick Repair first and see if it isolates the issue. If it doesn’t, attempt an Online Repair next. Online Repair will take a bit longer so make sure to have the patience.
Repairing Office - Run the update again.
Solution 2: Check Windows Update Service
Another potential factor of the error code is the Window Update service. Like we mentioned, this service needs to be running in order to install the updates on your system. In case it is stopped, you will face an update error either during the installation or downloading process. Thus, make sure the service is running by doing the following:
- Press Windows Key + R to open the Run dialog box.
- Type in ‘services.msc’ and press Enter.
- From the list of services, locate the Windows Update service.
- Double-click it to open Properties.
- If the service status says stopped, click Start to initiate the service.
Starting Windows Update Service - Try running the update again.
Solution 3: Installing the Update Manually
In some cases, if your Windows update fails with an error code, you can isolate the issue by downloading and installing the update manually. To do this, you will need the KB code of the update that you are trying to install. This can be found in the Windows update error message. Once you have the KB code, do the following to install the update manually:
- Open up your browser and head to Microsoft Update Catalog website.
- There, search for the update you want to install by typing in the KB code.
- Download the update for your system’s architecture (x86 or x64).
Microsoft Update Catalog Search Results - Once you have it, just run the file to install the update.
Kevin Arrows
Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.
Issue: When I try to install updates for Excel 2016 from Windows Store, I get the error 0x80070663. Could you please tell me what should I do to install the update successfully?
Solved Answer
Feature,[1] security, and stability updates for Windows OS are equally important. Therefore, any obstacles during the installation of Windows updates have to be addressed immediately. One of the common Windows 10 update errors is marked with a numerical code 0x80070663.
The 0x80070663 error is related to Windows Update Installer. The error indicates the fact that the update package that the user opts for installing got corrupted during the installation process. In most of the cases, this problem occurs when installing updates for Ms Office[2] 365, 2013, and 2016. Those who use Windows 7, XP, Vista and other older Windows versions can fix the 0x80070663 error by upgrading to the newest Windows version.[3]
However, this error may also mean that the Windows Update service is currently down. This may happen due to corrupted Windows update components, so one of the possible fixes would be to restart them. If the 0x80070663 error shows up when installing MS Excel updates only, then you may try to uninstall the Office pack and reinstall it. To help you sort this problem out, we’ll provide all applicable 0x80070663 error fixes.
Run Windows Update Troubleshooter
First of all, check if Windows Update service is working properly. For this purpose, you can use an in-built tool.
- Press Windows key + I and open Update & Security section.
- Select Troubleshoot and find Windows Update.
- Click Windows Update and select Run troubleshooter.
The scan may take up to 10 minutes. You should get a window with scan results and notification if Windows managed to fix the problems automatically.
Restart Windows Update components
Fix it now!
To repair damaged system, you will have a 24hr Free Trial and the ability to purchase the licensed version of the Fortect.
- Right-click Windows key and select Command Prompt (Admin).
- If a UAC shows up, click OK to proceed.
- By typing the following commands you will stop BITS, Windows Update, Cryptographic, MSI Installer services. Don’t forget to press Enter after each of them:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
- Then type Del “%ALLUSERSPROFILE%\\Application Data\\Microsoft\\Network\\Downloader\\qmgr*.dat” command to delete qmgr*.dat files.
- Once done, copy and paste cd /d %windir%\\system32 command and press Enter to execute the command.
- To re-register BITS and Windows Update files, you will have to type all the commands (followed by Enter) provided below:
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll - To reset Winsock, type netsh winsock reset and netsh winhttp reset proxy commands. Press Enter after each of them as usually.
- Finally, restart BITS, Windows Update, Cryptographic, MSI Installer services by entering the following commands each followed by Enter:
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Install all Windows Cumulative Updates
If these methods did not help, we would recommend installing all missing Windows 10 Cumulative Updates. If you cannot do that using automatic Windows Update feature (Windows + I -> Update & Security -> Check for Updates), navigate to the official Microsoft’s update catalog and install the latest cumulative update manually.
Reinstall Microsoft Office
Fix it now!
To repair damaged system, you will have a 24hr Free Trial and the ability to purchase the licensed version of the Fortect.
If all other updates, except Office, can be installed successfully, the culprit of the 0x80070663 error is most probably the Office update file corruption. Microsoft Office is updated are installed via automated Windows Update service once released.
If the system keeps failing to update Ms Office due to 0x80070663, we would strongly recommend you to reinstall the pack and then install it anew.
- If you are using Windows 10, press Windows key + I to open Settings.
- Open Apps -> Programs & Features tab.
- Find Microsoft Office entry, click it, and select Uninstall.
- If you are using older Windows version, go to Control Panel -> Add or Remove Programs.
- Select Microsoft Office pack and click Uninstall.
- After that, it’s advisable to run a scan with an optimization tool to eliminate all file leftovers. We recommend using FortectMac Washing Machine X9. Any remaining files may trigger the installation of new Ms Office version or some of its update files may get corrupted again.
- Once done, reboot your PC and download the full Microsoft Office package from the official Microsoft’s website or another reliable source.
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Рассказываем, из-за чего возникает ошибка с кодом 0x80070663 и как ее можно исправить.
Этот код ошибки появляется, когда пользователь пытается обновить операционную систему. Происходит это по двум причинам:
- После неудачной установки Microsoft Office. Иногда в ходе инсталляции пакета приложений возникает сбой и часть файлов записывается на диск некорректно. Потом не удается обновить соответствующую программу и ОС в целом.
- Из-за проблем в центре обновлений Windows. Служба обновлений Windows и ее компонентов нередко работает со сбоями сама по себе и генерирует кучу ошибок. Включая ту, что мы обсуждаем в статье.
Восстанавливаем файлы Microsoft Office
Так как наша проблема иногда связана с обновлением Microsoft Office, то начать стоит с исправления ошибок в нем.
Для этого попытаемся запустить автоматическую службу починки поврежденных файлов «офиса».
- Кликаем по меню «Пуск».
Или же активируем его клавишей Win
- Переходим в основные параметры Windows.
Нам нужные новые настройки Windows 10
- Внутри выбираем раздел «Приложения».
Вот и нужный раздел меню. Сюда же можно попасть, одновременно нажав клавиши Win + X
- Переходим во вкладку «Приложения и возможности» (должна быть открыта по умолчанию).
- В списке программ находим Microsoft Office. Кликаем по нему левой кнопкой мыши.
- Затем нажимаем на кнопку «Изменить».
- А потом выбираем пункт «Онлайн Ремонт».
Система попытается найти испорченные файлы и заменить их новыми. Спустя какое-то время «офис» будет «пересобран» заново.
- Перезагружаем компьютер.
- Снова пытаемся обновить систему.
Перезапускаем службу обновления Windows
Иногда проблема кроется не в пакете приложений Microsoft Office, а в самом механизме обновления ОС. В этом случае стоит выключить ключевую службу установки патчей и включить ее заново.
Чтобы это сделать, действуем следующим образом:
- Открываем встроенный поисковик (тот, что справа от меню «Пуск»).
- Вводим в поисковую строку слово «Службы».
- Запускаем соответствующую программу от имени администратора.
Для запуска может потребоваться пароль администратора
- Ищем в списке служб «Центр обновления Windows» и кликаем по ней дважды.
Вот и нужный пункт
- Откроется окно управления параметрами службы. Жмем на кнопку «Остановить».
Выключаем…
- Ждем, когда служба завершит работу. Когда станет активна кнопка «Запустить», нажимаем на нее.
Включаем…
Устанавливаем обновления вручную
Если ошибка продолжает появляться, можно установить сбойное обновление вручную.
Для этого:
- Узнаем код обновления, которое надо установить (его можно посмотреть в настройках Windows).
- После этого заходим в каталог центра обновлений Майкрософт.
- Кликаем по поисковому полю.
Поиск справа вверху
- Вписываем сюда код обновления (обычно он указывается в скобках и имеет формат типа KB4528760)
- После этого нажимаем на кнопку «Найти» или просто на клавишу Enter.
Вот как примерно это должно выглядеть
- Появится список обновлений, подходящих под наши критерии. Выбираем необходимое и нажимаем на кнопку «Загрузить» справа от него.
Здесь есть вся нужная информация об обновлениях
- Потом запускаем установку патча двойным кликом (как и любое другое приложение).
Загрузка …
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- How to Fix Windows Update Error 0x80070663 in Windows 10?
By Sonya |
Last Updated
Microsoft has released new updates and you want to download them to keep your system up to date. However, you meet the error 0x80070663 when updating your system, so what should you do? In this post, MiniTool has listed several methods to get rid of the error.
Microsoft often releases updates to offer some new features or fix bugs. But you can meet different error codes (0x80070003 and 0xca00a000) when updating your Windows system. If you are troubled with the error 0x80070663, then this post is what you need. You can find multiple methods to fix it.
Method 1: Run Windows Update Troubleshooter
If you meet error codes when you are updating your Windows system, don’t worry because there is a powerful built-in feature in Windows – Windows Update Troubleshooter, which is designed to fix different update errors.
Therefore, you should run the Windows Update Troubleshooter to get rid of error 0x80070663. Here is the tutorial:
Step 1: Press the Win + I keys at the same time to open the Settings. Choose Update & Security.
Step 2: Go to the Troubleshoot tab, click Windows Update, and then click Run the troubleshooter.
Step 3: Then you just need to wait for the process to complete and follow the instructions to fix the error.
Step 4: Reboot your computer to check if the 0x80070663 error is gone.
Related post: Fixed: Windows Update Error 0x80246019 on Windows 10
Method 2: Restart Windows Update Components
You can try to restart Windows Update components to get rid of error 0x80070663. Here is the way to do:
Step 1: Type cmd in the Search bar and then right-click Command Prompt to choose Run as administrator.
Step 2: Type the following commands in the window and press Enter after each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.oldnet start wuauserv
net start cryptSvc
net start bits
net start msiserver
Step 3: Close Command Prompt, and try to update your system again to check if the 0x80070663 error still exists.
Related post: 3 Solutions for Windows Update Components Must Be Repaired
If you keep meeting error 0x80070663, then you should run DISM and SFC tools to check the issue that is causing the error, and then fix it. Follow the guide below to do that:
Step 1: Open Command Prompt as an administrator.
Step 2: Type DISM.exe /Online /Cleanup-image /Restorehealth in the window, then press Enter. Wait for the process to complete.
Step 3: Type sfc /scannow in the windows and then press Enter. Wait for the process to complete.
Step 4: Restart your PC to see whether error 0x80070663 is fixed.
Method 4: Repair Microsoft Office
You may meet error 0x80070663 when the Microsoft Office installation files are corrupted, therefore, you can try to repair Microsoft Office to fix it. Follow the guide below to do it:
Step 1: Press the Win + I keys at the same time to open Settings.
Step 2: Click Apps, and then go to the Programs & features tab.
Step 3: Find Microsoft Office entry, click it to choose Modify.
Step 4: Choose the Quick Repair option and then click Repair to repair the Office installation files.
Step 5: Restart your computer to check if the error is fixed.
Bottom Line
To sum up, if you meet the 0x80070663 error when updating your system, and want to find some methods to get rid of it, then you should try the methods mentioned above.
About The Author
Position: Columnist
Author Sonya has been engaged in editing for a long time and likes to share useful methods to get rid of the common problems of Windows computers, such as Windows Update error. And she aims to help more people to protect their data. What’s more, she offers some useful ways to convert audio and video file formats. By the way, she likes to travel, watch movies and listen to music.