0xc00d36b4 windows 10 как исправить

“Привет, ребята! Недавно я обновил свой компьютер до Windows 11. Однако, когда я пытаюсь воспроизвести песни,
проигрыватель Windows Media показывает сообщение об ошибке «не удается воспроизвести выберите что-нибудь еще для
воспроизведения 0xc00d36b4». Не могли бы вы, пожалуйста, сказать мне, почему я это вижу и как исправить эту
ошибку?”

Ошибка 0xc00d36b4 — распространенная проблема, с которой сталкиваются пользователи Windows при воспроизведении видео
или аудиодорожек с помощью проигрывателя Windows Media. Этот код ошибки часто появляется, когда возникает проблема с
самим медиафайлом, кодеками, необходимыми для воспроизведения мультимедиа, или настройками в проигрывателе Windows
Media Player. Для устранения этой ошибки может потребоваться несколько шагов по устранению неполадок, чтобы выявить
и устранить основную причину. В этом руководстве мы укажем все возможные причины и проиллюстрируем, как исправить
ошибку 0xc00d36b4 в Windows 10 и 11, тем самым восстановив плавное воспроизведение видео и аудио в вашей системе.

If you’re a Windows user who loves to listen to music or watch videos on the computer, encountering an audio error can be a real annoyance. One such error is the 0xc00d36b4 error, which is often caused by an incompatible file format or missing codecs.

In this guide, we’ll explain the common causes of this issue and provide you with some effective troubleshooting methods to help you fix it.

Understanding the Problem Behind Audio Error 0xc00d36b4 on Windows

The audio error 0xc00d36b4 occurs when Windows fails to play audio due to a problem with the audio codec. It typically occurs on the Groove Music or the Movies & TV app, and can be caused due to one or more of the following factors:

• Incompatible audio codecs — the codec required to play the targeted file might be missing or incompatible with your system, preventing the app from functioning properly.
• Corrupted media files — the file itself might be dealing with a corruption error or may not have been downloaded correctly, leading to the audio error. In some cases, the file simply may not be supported by the media player you are trying to use.
• Third-party codecs — Nero codes, if installed in the system are known to interfere with the process of Groove Music or the Windows Media Player.
• Outdated or corrupted audio drivers — the essential drivers required to play audio files in Windows might be outdated or infected with an error, which is preventing them from connecting with the audio hardware properly and causing the error.

Below, we have listed different troubleshooting methods that can help you fix the problem in no time, regardless of the cause. Choose the solution that is most appropriate for your situation.

1. Check the File Format of the File You’re Playing

Different media players and codecs support different file formats, and if the file you are trying to play is in an unsupported format, the player will fail to play it, leading to the problem at hand.

This is why, the first thing that we recommend doing is making sure that the file you are trying to play is in a supported format. You can do so by right-clicking on the file and choosing Properties. Head over to the General tab and check the file extension or file type there.

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If it is not, you can use a third-party application to convert it into a compatible format. Alternatively, you can try using another application that supports the format of your audio file.

2. Run the Audio Troubleshooter

Another easy way of fixing audio-related issues in Windows is by running the audio troubleshooter.

It works by checking your audio settings and hardware for potential issues. If any problems are identified, the troubleshooter will suggest fixes that you can apply by using the Apply this fix button in the utility.

We covered how to use this handy tool in our guide on fixing no audio on Windows, so check that out for further details.

In some cases, while the Media Player is waiting for a missing codec or a corrupt file to load, it may become unresponsive, triggering the error code 0xc00d36b4. If this happens, it is best to force close the media player and re-enable it to fix the problem.

Here is how you can do that:

1. Press the Win + R keys together to open a Run dialog.
2. Type control in the text field of Run and click Enter.
3. Navigate to Programs > Programs and Features.
4. In the following window, click on the Turn Windows features on or off hyperlink in the left pane.
   

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5. Now, scroll down and expand the Media Features option.
6. Uncheck the box associated with Windows Media Player and click OK to save the changes.
   

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7. Confirm your action in the User Account Control prompt and restart your computer.
8. Upon reboot, restart the service by following the same steps mentioned above.
9. Finally, restart your computer again and check if the issue is resolved.

4. Uninstall Nero Codecs

As we mentioned above, if you have Nero Codecs installed on your computer, then there is a chance that it is interfering with the processes of Groove Music or the Windows Media Player.

If this applies to you, the easiest way to resolve the issue is by uninstalling Nero Codecs. Here is how you can do that:

1. Press the Win + R keys together to open Run.
2. Type «appwiz.cpl» in the text field and press Enter.
3. Now, locate the Nero Codecs pack and right-click on it.
4. Choose Uninstall and follow the on-screen instructions to complete the process.
   

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5. Once done, restart your computer and check if the issue is resolved.

5. Disable Copy Protection

In some cases, users noticed that the copy protection feature was preventing certain files from being played. This feature is typically used to prevent unauthorized copying and distribution of copyrighted content but can also cause conflicts with the relevant hardware and software.

By disabling it, you can bypass any restrictions this feature may have implemented that are causing the issue.

Here is how you can do that:

1. Open the Windows Media Player and click on the Organize button in the top-left.
2. Choose Options from the context menu.
   

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3. Head over to the Rip Music tab and uncheck the box associated with Copy protect music.
   

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4. Click Apply > OK to save the changes.

6. Update Audio Drivers

There can be a problem with the audio drivers installed on the system, which is preventing them from communicating with the relevant hardware and leading to the problem.

This typically happens when the drivers are either corrupt or outdated. Fortunately, both of these issues can be fixed by updating the audio drivers on Windows. The easiest way of doing this is by using the Device Manager utility that comes with Windows by default.

Finally, you can try reinstalling the Windows Media Player which will clear out any issues within the media player itself that may be contributing to the issue.

Alternatively, you can also consider switching to a third-party media player that offers a similar functionality until Microsoft releases an official fix for this issue. We have discussed some of the best free media players for Windows in our previous guide which you can head over to, to make an informed decision.

Audio Issues in Windows, Resolved

By implementing the troubleshooting methods we’ve covered in this guide, you should be able to resolve the audio error 0xc00d36b4 on your Windows system once and for all. We highly recommend keeping your system and software up-to-date and ensuring that you have the necessary codecs installed to avoid encountering such issues in the future.

However, if the problem persists, you can always reach out to the official Microsoft support team for further assistance. They will be able to investigate the issue and provide you with a relevant solution.

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The music and video player error 0xc00d36b4 occurs when an end user attempts to play certain files on their Windows based system. If you’re someone that’s struggling with this issue, then you’ve come to the right place.

Error 0xc00d36b4 occurs when a Windows 10 user attempts to play a specific music or video file using the built-in Media Player. If the end user adds the problematic file to a playlist, then the app, as a response, will skip over the file and play the next file in the list.

As and when the error occurs, either on Windows Media Plyer or the obsolete Groove Music Player, it’s typically accompanied by the following error message:

Can’t play,
This item is in a format we don’t support, Please choose something else.
0xc00d36b4 (0xc00d36b4)

The error message indicates that either the media player does not support the file format or that there is an issue with the file or app itself. Error 0xc00d36b4 can occur on virtually any media player, but commonly occurs on those previously noted.

The good news is that there are several things that you can do to fix error 0xc00d36b4 on your system. However, before we delve into the many solutions, let’s take a closer look at the possible and potential causes of the error.

What Causes Error 0xc00d36b4?

When looking at error 0xc00d36b4, the most common causes for this error are as following:

• Codec Conflict: Depending on the media player, there have been reports of third-party codecs conflicting with one another. Nero Codecs comes up most frequently in this regard.
• Audio Format Error: Another possible reason why this error may be occurring is as a result of a corrupted audio format. Essentially, the system was interrupted during the creation or “ripping” of the audio file. However, there are known workarounds, to get the file to play.
• Unsupported Media File: Depending on the Media Player, there are typically only a select number of formats supported. Groove Music Player for example, only supported the most notable formats, and thus, was unable to play any newer formats that weren’t widely adopted. If your media player doesn’t support the file format, then you should consider converting it, to a supported format.
• Windows Media Player Not Working: This can occur if for some reason, associated files and services have crashed or become corrupted. A viable workaround entails restarting the services, by disabling, then re-enabling them, within Windows settings.
• Damaged File: The file you’re trying to play may be damaged, making it inaccessible.

How to Fix It

When it comes to fixing error 0xc00d36b4, the first thing you need to consider is whether or not the file format is actually supported by the Media Player.

In many instances, error 0xc00d36b4 is as a result of incompatibility.

So you need to establish, whether or not that is the case, in your situation.

Below is the current list of supported formats on Windows Media Player:

.asf, .wma, .wmv, .wm
.asx, .wax, .wvx, .wmx, wpl
.dvr-ms
.wmd
.avi
.mpg, .mpeg, .m1v, .mp2, .mp3, .mpa, .mpe, .m3u
.mid, .midi, .rmi
.aif, .aifc, .aiff
.au, .snd
.wav
.cda
.ivf
.wmz, .wms
.mov
.m4a
.mp4, .m4v, .mp4v, .3g2, .3gp2, .3gp, .3gpp
.aac, .adt, .adts
.m2ts
.flac

If the file you’re attempting to run is not one of the formats listed above, then you can try converting the file to a compatible format. There are many free online tools that you can use to do that. So I suggest, possibly giving that a try.

However, if the file is amongst the formats listed above, then I recommend you continue reading, for solutions to rectifying this problem.

Errors and issues have become the hallmarks of Windows based systems. If you’re suffering from an issue (not solely error 0xc00d36b4), and you’d like a viable way of resolving it, then I say, look no further than a Windows repair tool.

The one I’m talking about is Advanced System Repair Pro. This tool comes with a wide range of features, developed by experts with extensive experience in troubleshooting Windows issues.

This tool, when successfully installed and run, is capable of fixing DLL errors, BSOD errors, App errors, game errors, Windows update errors, and much more.

In addition to its ability to fix errors, it’s also capable of optimising system performance, and is very easy to use, making it a must have tool, not just for fixing errors, but also for ensuring your system is running optimally at all times.

For more information on this powerful tool, visit the link below:

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Run Playing Audio Troubleshooter

If you’re on a Windows 10/11 system, then you’ll have access to the Audio Troubleshooter. Which is a tool designed to fix common issues that users encounter while attempting to play certain audio files. To access this tool, simply do the following:

1. First, boot into your system as a full administrator.

2. Now press + I, then click on Update & Security.

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3. When Update & Security loads up, click on Troubleshoot.

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4. Next, scroll down and click on Additional troubleshooters.

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5. Lastly, click on Playing Audio, then click on Run the troubleshooter.

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Follow onscreen instructions, then retry the file, to verify whether or not the issue has been fixed.

There is a common issue where the Windows Media Player appears to crash or halt, causing error 0xc00d36b4 to occur.

However, several end users, in the same situation were able to resolve the problem, by simply re-enabling Windows Media Player.

Essentially, you’re reinstalling the player by disabling (removing), then enabling (installing). To do this, follow the instructions below:

1. First, boot into your system as a full administrator.

2. Then press + R, type Appwiz.cpl and click on OK.

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3. This will bring up Programs and Features, from here, click on Turn Windows features on or off.

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4. The Windows Features applet should appear, from here, un-tick the box next to Media Features, then click on OK.

Note: You will be prompted to confirm your choice. Once complete, restart your system.

5. Now repeat steps 1 – 4, only this time tick the box next to Media Features, then click on OK.

Lastly, restart your system, then verify the problem has been resolved by attempting to run the audio or video file.

Remove Nero Codecs

There have been reports of a conflict with certain third-party codec packs, most notably NERO while using Windows Media Player. Many end users have reported that they were able to resolve the issue, and in turn fix error 0xc00d36b4 by uninstalling the codec pack(s).

There are countless codec packs available for you to download and install, if you have Nero Codec installed, then I recommend you consider uninstalling it, just to check that it isn’t to blame for the error.

If you don’t know how to uninstall a program/tool/codec, then check out my post on fixing cl.exe errors for further help.

If it turns out that the codec is to blame, then I suggest you install K-Lite Codec Pack as a viable alternative.

Change Audio Format

Error 0xc00d36b4 has been known to occur after an improper shutdown of the system while playing an audio file or as a result of a corrupted audio “rip”. If I was to proffer a guess, I’d say the cause is likely corruption.

However, that said, many end users have discovered that they were able to resolve the issue by altering their audio settings; essentially adjusting bit depth and sample rates.

Anyway, to change your default audio format settings for Windows 10/11, do the following:

1. First, boot into your system as an administrator.

2. Then right-click on the Speaker icon (on the Taskbar) and select Open Sound Settings.

3. Now, in the right-pane, scroll down to Related Settings, then click on Sound Control Panel.

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4. This will bring up the Sound applet, from here, on the default Playback Tab, click on your Active Sound Device and select Properties.

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5. The Speakers Properties applet should load up, from here, click on the Advanced Tab. Now, under Default Format, select a different value then click on OK.

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6. Now, retry the audio or video file.

Use a Third-Party Media Player

If after attempting all the solutions above, the audio or video file still refuses to work, it’s possible you’re dealing with a file that is totally unsupported by the program you’re attempting to run it on.

In which case, you can try a third-party alternative.

The tool I recommend you use for the job is VLC media player, which is a very popular media player, with broad support for a plethora of audio and video formats. If VLC media player is unable to run the file, then no media player will run it, essentially.

After the latest upgrade to Windows 10, several users are unable to play the musical files on their devices. This is due to the occurrence of Music Video error 0xc00d36b4 while using Media apps like Windows Media Player, Groove, Xbox, and others. Today, in this blog post, we discuss the probable reasons that can cause this bug and some working methods to fix the same. 

This media error is primarily a format issue that appears if your Media player doesn’t support the newer music files extensions. Hence, you need to check whether your Media player supports newer formats or not. Enabled copy protection features on Windows 10 and missing a few codecs can also generate the 0xc00d36b4 error. Resetting Windows Media player or Using third-party media apps like VLC, KM Player may resolve this bug as well. Let’s explore these solutions in detail –

To resolve the Music Video error 0xc00d36b4 on Windows 10 PC, try the following workarounds –

1] Verify if the file format is supported

Most of the time, the Music Video error 0xc00d36b4 occurs if the player doesn’t support the particular file extension. Hence, before running any video/music, make sure to check the file format. Here, we have included a list of supported extensions on Windows 10 –

.mp3,.flac,.aac,.m4a,.wav,.wma,.ac3,.3gp,.3g2,.amr

If you receive the above error message while trying to run any of the above file formats, you should move to the next solution. Otherwise, find an application that supports the file extension you want to play on Windows 10. Alternatively, one can use the online available tools to convert the music/video to the supported formats. 

2] Disable Copy Protection inside the Media Player

Windows Media player is the by-default musical app on Windows 10 that doesn’t support several new or existing file formats. In such scenarios, you should run the file using some other applications to avoid the 0xc00d36b4 pop-up message. To get rid of such errors, you must turn off this feature and try playing the files again. Here’s how to proceed –

• Press Win & S hotkey together and type Media Player in the text bar.
• Click the Windows Media Player from the list of options.
• After this app launches, tap Organize available at the top ribbon.
• Next, select the Options using the drop-down menu. See the Snapshot below –

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• Tap the Rip Music tab and uncheck the Copy Protect Music checkbox.
• Now hit Apply thereafter OK to save the current changes.
• Finally, close the Media Player and try running the Music/Video again.

3] Re-enable the Windows Media Player

In certain situations, the media player app goes into a limbo state that affects Music or Video from playing. To get rid of this issue, one should uninstall and reinstall the Musical app. Here is the quick guide to disabling the Windows Media Player and re-enable it again –

Step-1: Jointly press Win and R shortcut to launch the Run dialog.

Step-2: In the void box, type appwiz.cpl and tap OK.

Step-3: This will launch the Programs and Features window inside the Control Panel.

Step-4: Now move to the left section and hit Turn Windows features on or off hyperlink.

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Step-5: After the setup page loads, scroll down and expand the Media Features.

Step-6: Here, uncheck the Windows Media Player box.

Step-7: A pop-up will appear asking your consent, press Yes thereafter OK to save the changes.

Step-8: Reboot your PC and wait for a while so that the next sequence follows up.

Step-9: Follow the steps 1 to 5 again for Windows Features as well.

Step-10: Mark the Windows Media Player checkbox and hit the OK button.

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Step-11: Lastly, Restart your system to confirm the changes performed so far.

4] Install the Missing Codecs

Sometimes missing codecs on a player might result in Music Video error 0xc00d36b4 on Windows 10 PC. If that’s the case, all you need is to find and download the missing codec packs. 

Note: If the system has previously installed any codec application, firstly uninstall the same. Afterward, Restart your system and fresh install the codecs like K-Lite, Nero, etc.

5] Playback Settings Misconfiguration

Playing corrupt music tunes on media players may also cause the Music Video error 0xc00d36b4. If that’s the case, follow the below troubleshooting guide on how to configure its related settings –

• Hit the Search icon and type Control Panel, double-click on the well-matching result.
• On the succeeding screen, go to the Sound category.
• Next, select the Speaker option under the Playback tab.
• Thereafter hit the Configure button to launch the Speaker setup window.

• A list of audio channels will show up, select each one them and hit the Test button.
• If you get the error message “Failed to play test tone”, make a note of that channel.
• After testing all the audio files, click Next to go ahead.
• Now uncheck all the error generating tunes and close the running window.
• Restart your PC and check whether you still encounter the error 0xc00d36b4 on your device. 

6] Move your Music files

If the media file stored in the external device also fails to play, moving the file to the internal storage might help to resolve the underlying cause. Here’s how to proceed –

• Go to the secondary storage and select the music file that you want to play.
• Press Ctrl+ C to copy the files/folders and paste them on the specified drive (C: D: E:) or the Music Library.
• Try running the Music or Video File and check whether you get back the error message or not.

6] Use VLC Media Player

In case, the above fixes don’t help resolve the issue, the Media player itself has become corrupt. In such cases, one should try running media using other players like – VLC, KMPlayer, etc. 

• At first, go to the official website and download the VLC Media Player.
• Once downloaded, follow the on-screen instruction to install this application.
• Now, navigate to the file location and do the right click on the musical file.
• Using the context menu, select open with > VLC Media Player.

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I hope, switching to different Media players must resolve the Music Video Error 0xc00d36b4 on your system.